I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!

I accidentally pulled my oven door off on a Saturday morning while I was home alone. After 15…read moreminutes of unsuccessful attempts to get it back on, I called Tim. He walked me through different strategies, looked at some photos I sent, and even offered to FaceTime me through it -- and voila, the oven door was back on. I've got his number saved in my contacts now!

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

We have worked with RJ appliance twice with our rental property and they are great! Fair pricing…read morefor consultation/evaluation.

Gave me a fair assessment of my dishwasher and honest options. He recommended not repairing but…read morereplace. Cost him a service call but the best answer for me. Thanks.

Came home to water all over my kitchen floor from the dishwasher. Buddy to the rescue!! Instructed…read moreme to cut off the water and how to drain the dishwasher. My sweet son cleaned up the floor for me. This was 8:30 at night and he still answered the phone...thank you! He squeezed me in the next day and came with parts in hand of what he thought was needed. This was the third time I've had to call on him and highly recommend. Buddy is very friendly, we chitty chat about our kids going to rival highschools, professional and polite. He's in and out the door very timely and very honest! Every girl should have this great appliance guy in their speed dial!!

Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair…read moreperson (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

Great service, Mr. Ali came on time for the appointment time. He's very professional and…read moreknowledgeable and fixed the issue on timely manner. Great job!!!!! Thank you!

Absolutely recommend!!! I called yesterday about the icemaker in my Samsung fridge. He was there…read moretoday with the part and we're all good to go! He was so knowledgeable and professional with an affordable price. I highly recommend this company for anyone who needs any appliance repair!!

Very professional, great communication and honest. Recommend without hesitation A+ Tech knew…read morewhat he was doing and resolved the problems

Updating to reflect that after months of asking, calling and being persistent, Top Notch made good…read moreon our issue. I hate how much work it was to get what we paid for, but the in-home service was always good from John, and we eventually got to where we needed to be, even if it was a little painful.

My LG French Door refrigerator of 6 years failed to cool, so I called LG for an appointment. LG…read moregave me a schedule of 2 weeks out (you could live without your refrigerator for 2 weeks?) so I called several of the LG certified companies they listed. J & Lee responded promptly to my phone message and within a day called back to say they had the compressor and could service the refrigerator in 3 days. The LG refrigerators are notorious for failure of compressors, so I wanted to be sure a replacement was available before a service technician came out. Communications with J & Lees' office was perfect. They text me to confirm the date/time, and said they would give me a courtesy call when the technician was on his way. And they followed through. The technician arrived right on time. He went thru some testing, determined the compressor had failed, and replaced it in 2 hours. No mess, no fuss. Communications were fine and clear. The technician was timely and corrected the problem. You want more?

Charged $109 for nothing--literally nothing but opening the back panel of my refrigerator for…read more"diagnostic ". Then he just told me to contact the manufacturer instead. How is this man even in business?