We get a quarterly bug spray because our house always has ants and other creepy crawlers (spiders,…read morecentipedes) especially in the summer months. Since we've been doing this service the amount of ants we get has drastically reduced. Used to get them on a daily basis in the summer and now they only pop up once in a while, I quickly and easily arrange the service and the bugs don't come around for a long time. Traditionally bug sprays and deterrents you buy at the store weren't working for our house in North Torrance which is notorious for ants. Thankful to have the service as I'd previously have to clean the house a lot and make sure there wasn't a spec of food out or accidentally dropped on the floor. Couldn't even leave food in the cupboards, had to have it all in the fridge all summer long before. We also used to get cockaroaches on a weekly basis but since we've started the quarterly cleaning service, I haven't seen a single one in almost 2 years. I love how quick and easy the service is because a lot of times when professionals come to service the house you have to clear your whole day, interrupting your work or whatever you are doing. Dennis and his team get in and out with minimal disruption and make maintaining my house easier. They do a good job!

We have done spot treatments for termites with Dennis. He is professional, does a great job, fair…read moreprice, and is honest. We are happy with his work and would highly recommend.

We appreciate this company very much for all the help they have provided to us!! Ernie is the…read morebest !! He took his time to set traps all over our attic and spray inside and outside the house. He is super nice, very experienced and knowledgeable. For the price you pay- it is so much worth it to get their services. His manager Xander is the best too!! I guarantee your pest issues would be over when you use them. TRUST! An updated review - Derick has been here in our house twice and he's awesome! Friendly and professional at the same time. Our puppy Rocky loves him. Derick's service was fast and efficient. Thank you Derick!

We had a really bad flea infestation in our backyard that was getting worse by the day. I called…read morePremium Termite & Pest as I previously contacted them to get a quote for tenting and loved their quick and friendly service. Again, they did not disappoint. A real person answered and listened to my concerns. I was given a quote and explanation of what services to expect all in the same phone call. I booked them immediately. Erica came to the first visit, she was very friendly and listened to my concerns regarding the flea infestation. She assured me she would drench the hard and do her best to get rid of the fleas. She explained how long it could potentially take to see results. She continued to come and sure enough the fleas were gone in the timeframe she indicated. I highly recommend Premium because of their great customer service, great employees, and results. Their prices are reasonable and they are even willing to work to create a plan of action that works for you time wise and financially. They always give a courtesy call and/or text prior to coming which helps tremendously for us busy parents.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block…read morelooks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time.

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

I have had Steven service my house a few times now and he seems very knowledgeable and takes time…read moreto explain things to me. So far, I am happy with the service.

Alonso came out and treated our entire attic and a specific area where termites were seen and…read moreactive. The process was quick and we were thankful that tenting was not needed. There is also no lingering odor so we didn't have to leave at all. 10/10 would recommend Active Termite and will use them again.

I saw rat droppings and Haven was the only one that responded to me after contacting multiple pest…read morecontrol companies. He was kind enough to stop by right away. He was so kind, helpful and offered me a lot of reassurance. He did an inspection and confirmed that there was no infestation. He did this all for free and advised me to contact him if I saw any droppings again. Haven was literally a life saver, he is so kind, helpful and knowledgeable. I cannot recommend him enough!

Very disappointed with the "free inspection" I received from a Tech named Hamilton . The technician…read morecame out, took a very quick look around, and said he needed to see the actual bugs to determine whether we had termites. That was the extent of the inspection. I was expecting a more thorough evaluation of the home and possible signs of termite activity, especially from a professional company. Instead, it felt rushed and unhelpful. If the inspection depends on customers catching and saving bugs beforehand, that should probably be explained when booking the appointment. Unfortunately, this experience did not leave me feeling confident in their service.

Terrell came in for small job. My Tuff shed had a termite problem…read more He came in at the correct appointment time. He explain what he was going to do. Also what chemical he was spraying. I have dealt with other big name companies and am happy I chose a local company.

Apparently they don't do their own work. Wish I knew that when we first got the house. They…read morecontract other companies and we had no idea who they were. Been trying all day to reach out to them and have received ONE call back when I had just got into work. I was unable to answer and they have yet to call me back despite me calling 4x. The company they hired has horrible reviews. Feel free to look for them... next generation fumigation. Looks like we already have termites despite this fumigation done less than 4 years ago. Having someone else come out and help us with our situation.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

We had a fantastic experience with Brett and the team at West Coast Termite. Dealing with termite…read morefumigation can be stressful, but Brett made the whole process easy from start to finish. He was incredibly responsive and able to get our home scheduled for fumigation within a week, which was much faster than we expected. Their pricing was very fair compared to other quotes we received, and everything was explained clearly so we knew exactly what to expect. The team showed up on time, worked efficiently, and handled everything professionally. It's rare to find a company that is this responsive, reasonably priced, and easy to work with. If you need termite work done, I highly recommend Brett and West Coast Termite. Also... they handled gas shut off and all the details which really helped us. We're really glad we chose them!!

Brett is very thorough, knowledgeable and professional! By far the best pest control experience and…read morecompany in the South Bay! Exceptional customer service, reasonable price, friendly and fantastic work ethic. Thank you Brett and Neal, I can rest easy now!! Highly recommend!

I recently had the pleasure of working with Milton and his son and I couldn't be happier with their…read moreservice. Not only did they do an outstanding job inspecting the exterior of my home for entry points, but they also helped me screen off those areas to prevent any future issues. What stood out to me was their dedication and expertise in the field. They were not just professionals in exclusion, but also true San Francisco 49er and Philadelphia Eagles fans, which made the experience even more enjoyable. Their passion for football mirrored their commitment to the job. What truly sets this small business apart is their exceptional customer service. After the work was completed, I encountered a minor issue, and I called Milton and his son for assistance weeks later and they came back to follow-up and address the problem, demonstrating their commitment to customer satisfaction. I can confidently recommend Absolute Serenity to anyone in need of their services. They are not only experts in their field, but they also go the extra mile to ensure their customers are happy. You can trust them to tackle (Bosa-style) any issues with professionalism! Also, I informed Milton that I got a quote from a big company which was outrageously high. Milton's rates are very fair and more accurate. Always happy to support small businesses instead of the "big corps".

Don't waste your time with this guy. 2 missed appointments and billing issues with my account. I…read morepaid him with Zelle, and I was sent an unpaid invoice notice. I paid for the quarterly service, after he was a no show for my last appointment I was told I have to start over with the initial $300 fee. This guy is a scam. Don't get me started on the other missed appointment. I hear someone at my ring doorbell, I come outside and the guy is already in the truck driving passed my house leaving and looking directly at me. I gave him several chances but unfortunately I had enough. He doesn't care about his customers. Customer service needs a big improvement.