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    Rapid Response Plumbing, Heating & Cooling

    5.0 (1 review)
    Open 6:00 am - 9:00 pm

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    2 years ago

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    Climate Pro

    Climate Pro

    4.3
    (17 reviews)

    I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner,…read moreRusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.

    The worst company I have ever worked with. It's been two weeks now and my AC is down. They keep…read moregiving me excuses because they can't come out. I will never use them again and they don't care about your health. I have a heart condition and I cannot take this heat, so here I am writing this and sweating. Don't use them they'll let you die.

    Airstream Services

    Airstream Services

    4.1
    (72 reviews)

    So this is a long overdue review. In the past year I have had multiple services done on both my…read moreHVAC and Electrical. The photos are of the new doorbells Airstream installed for me last summer and it has already been a huge help along with the porch light in identifying and dealing with unexpected visitors (good and bad, mostly good). As for our HVAC we have had considerable work done on it over the past year, and at every step Airstream was honest, professional, and transparent with their pricing while respecting our budget and time. After the 2026 winter storm, we found that the system had been taxed significantly and Airstream has worked with us over the past few months to get it back into tip-top shape for the summer heat. Each time the work has been done efficiently and with minimal interference in our daily activities and minimal stress on our our pets. I can not recomend this company enough, and look forward to continuing to work with them.

    Jake with Airstream Services came to fix a clogged line that had backed up into our drain pan…read morecausing a mess and water to come through our bathroom ceiling. He unclogged the line, drained the pan and replaced a valve: what i thought Was a complete repair ended up not being so. When our dry wall man came to fix the ceiling, he noticed water was in the duct work connected to the unit. This should have been caught the first time, and now I've had water sitting up there for days, and had to rearrange my schedule so they could come out and correctly finish a job that should have already been done.

    Mid-South HVAC & Electrical

    Mid-South HVAC & Electrical

    5.0
    (1 review)

    I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

    From the owner: We are a middle Tennessee company owned by two hard working individuals trying to provide amazing…read moreservice with the low cost of a local family owned company. Our services include new/replacement of HVAC units, duct work installation and tear out, water heater installation or replacement, EV charging station installation, and much more. Please give us a call or text anytime with any questions, our family looks forward to taking care of yours!

    Rapid Response Plumbing, Heating & Cooling - hvac - Updated June 2026

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