Of course our air conditioner decided it didn't want to do its job when the heat index is over…read more110°! So what's a girl to do? She starts looking for companies online that have good reviews. Bingo! Found it! The name of his company says it all! Honest? Yes. Explained things to me in a way I could understand since I have no knowledge about HVAC units. Told me options and explained his thought process behind it. My HVAC needed Freon. And it got what it needed. And now it is no longer in the 90° range inside the house. Another big perk is that he is a local from Mount Juliet. I really do like to support local businesses and this is one that I would use again if I needed. 17/10 recommend!

We were having an issue with the AC in our house where the unit would try to power on, then turn…read moreoff immediately. Dave was one of the first people to respond to my request, and came out to investigate what the issue was. I appreciated that Dave talked me through what he was doing and how the AC unit & thermostat worked so I understood some basics of why things were not functioning correctly. It turned out there was a larger issue with the unit, and Dave was able to procure the parts and fix the unit in a timely manner. He also helped us install new thermostats and everything is running smoothly now! Dave is efficient with the work and an excellent communicator. We highly recommend his HVAC services!

Mike is knowledgeable, professional and fixed my problem. Another service had been here 3 times in…read morea month without correcting the cause of the issue. Thanks, Mike. You've got a new customer. I will be having you return this fall to prep my system for winter.

Mike saw that one of my A/C units was out of Freon and convinced me to call the HVAC guy who worked…read moreon my system previously. By listening to Mike I saved $800 on new Freon- the other guy admitted he made a mistake! Mike is trustworthy and a good guy! Don't hesitate to get in touch with him!

I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner,…read moreRusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.

I think what makes a good company is not just how they communicate and execute a job, but also how…read morethey face miscommunication and set backs. Climate Pro was extremely prompt in getting back to me and hustled to put me on the next day's installation schedule so that we would have working heat before the winter storm. I was waiting for a call back on what time to expect a team and an updated quote to sign and never heard back that day, only to be woken up early the next morning by trucks in the drive way. When I called to say we hadn't signed the agreement and wasn't told when to expect anyone and that it felt unprofessional.... The owner immediately apologized, updated the quote, and even deducted a small amount from the invoice to express his honest apologies for the inconvenience (a gracious, professional, and appreciated response). It's easy to feel protective when multiple members of your family are high risk during a pandemic and you're wiping out your savings to pay for an unexpected breakdown of a large appliance and Climate Pro made sure we felt secure before starting the job, including wearing masks even while outdoors. They completed the new install and cleanly knocked out stone to reroute ductwork for a packaged unit in half a day, as well as disposing of any sign of the old unit. I genuinely appreciate the patience, communication, incredibly fast and clean work from this company and would recommend. Donny and Rusty were particularly informative and helpful despite their busy schedules. Thank you for keeping our family warm through this winter storm.

Called and left a message at 6:30am after suffering through a night of 83 degree heat in my house…read morebecause my A/C quit blowing cold air. He called me back immediately and was in my driveway by 8:15am. Fixed the issue in 30 minutes and charged me for less than he could have. He also gave me some advice on how to make my unit last longer and what to expect to pay in the future when I'm ready to replace. Very nice crew and will definitely be calling in the future when I need service again!

So I just bought a house and the hvac unit stopped working immediately after closing the deal. I…read moreshopped around, got a few quotes. Then I was referred to Johnny and all star hvac. So glad I was because he was here the NEXT day with a brand new unit. Grade A work, got it up and running within 3 hours. And the work was flawless. Great company to do business with. I'm going to have Johnny and his guys install another unit on my first home. No need to go anywhere else these guys are awesome!!!

So this is a long overdue review. In the past year I have had multiple services done on both my…read moreHVAC and Electrical. The photos are of the new doorbells Airstream installed for me last summer and it has already been a huge help along with the porch light in identifying and dealing with unexpected visitors (good and bad, mostly good). As for our HVAC we have had considerable work done on it over the past year, and at every step Airstream was honest, professional, and transparent with their pricing while respecting our budget and time. After the 2026 winter storm, we found that the system had been taxed significantly and Airstream has worked with us over the past few months to get it back into tip-top shape for the summer heat. Each time the work has been done efficiently and with minimal interference in our daily activities and minimal stress on our our pets. I can not recomend this company enough, and look forward to continuing to work with them.

I requested service because my A/C was running but blowing hot air. Air Stream was polite,…read moreresponsive, and arrived sooner than quoted, which I appreciated. The technician, Ryan S., diagnosed a failed condenser and advised that my R-22 unit was too old to repair with current Freon, recommending a complete replacement at an estimated cost of $10,000-$24,000. I requested a written report and photos so I could obtain a second opinion. The report stated that the condenser was not working and that I needed a new A/C, but no photos were provided. I ultimately had my regular A/C technician evaluate the unit. He replaced a faulty capacitor and added one pound of Freon for $180, and the A/C immediately returned to normal operation. One week later, I have had no issues. While Ryan was very courteous, the diagnosis and recommendation were significantly inaccurate. Unfortunately, based on this experience, I will not use Air Stream for future A/C service and will instead wait for my regular technician to become available.

I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

From the owner: We are a middle Tennessee company owned by two hard working individuals trying to provide amazing…read moreservice with the low cost of a local family owned company. Our services include new/replacement of HVAC units, duct work installation and tear out, water heater installation or replacement, EV charging station installation, and much more. Please give us a call or text anytime with any questions, our family looks forward to taking care of yours!

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!