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    Rat Magic

    3.8 (151 reviews)
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    Pest preventative services

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    Young found a big one
    Sue M.

    It's been a while I had to trouble Young. I can smell there's a dead body or bodies in the house again! Txted Young at 7pm and he was able to response and came to the house at 9:40pm. I am so thankful of what he was able to do and even tho he wasn't able to locate the dead body but he was following up with me this morning and giving me more options of what he can do to help. Thank you Young!!!

    Skunk removal
    Hye-Jin O.

    Posting this as a review in regards to the idiot who posted below me. Rodent proofing doesn't require a license under the CA State Structural Pest Control Board. You DO, however, need a license to use poison or any other hazardous chemicals, which was NOT ever used by this company. Jeff assured me that the raccoon that was trapped in my basement was NOT going to be harmed, only removed. if you have a problem, seek out the CA department of Consumer Affairs and have a damn good reason too instead of writing tedious, whiny complaints about something you're not well educated enough on. Idiot.

    inappropriate language used by business owner to a customer

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    8 months ago

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    Business owner information

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    Jeffery T.

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    Page 1 of 4

    Ask the Community - Rat Magic

    Review Highlights - Rat Magic

    But now I think that is behind them, because Jeff has been exceedingly responsive in calling back right away or answering the phone when I call.

    Mentioned in 65 reviews

    Read more highlights

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    Exotek Pest Defense

    Exotek Pest Defense

    4.9
    (98 reviews)

    I'm so glad I contacted Todd from Exotek to help with my ant and rodent problems. Since last year,…read morewe had been dealing with winged ants coming into the house from time to time, often in large numbers. I tried many different methods, including sprays and caulking openings, but the ants still kept coming in. After reading many reviews, I decided to look for professional help and found Exotek. Todd got back to me within an hour and was able to answer all of my questions. The whole process of setting up an appointment was quick and easy. Nick came to inspect my house for both ant and rodent issues, and he was very thorough. I was impressed by how knowledgeable he was and how clearly he explained the situation, answered my questions, and provided different options. Their pricing was also very reasonable, especially considering the level of detail, professionalism, and service they provided. I have lived in this house for over 40 years and have worked with a number of pest control companies, both big and small. I feel like I have finally found one I can trust. Exotek provides detailed inspections and real solutions, rather than outsourcing the work to another company. I'm thrilled with their service and have signed up with Exotek for continued monitoring because I trust their work. I know they will help safeguard my home from insects and rodents. I look forward to continuing to work with Exotek.

    I had a number of rats/mice that infested the ground floor of my home including garage area. Glue…read moretraps alone did not solve the problem. I am glad I called Exotek. Todd and the Exotek team are all highly professional, friendly and thorough. The quote they gave me for time and materials were reasonable relative to other quotes I received. Inspection Process: 10/10 - Todd was very thorough and provided detailed information on what his crew will do to seal the exterior and interior holes, the types of materials to be used and the benefits of the materials. Service Date: 10/10 - They were very accomodating on a weekend appointment and arrived within the time window (calling me when they were 30 minutes out). The process of filling all holes/gaps inside and outside the home was completed in a timely manner and of high quality. Follow Ups: 10/10 - They came back for the next few weeks to check on traps and no additional mice/rats were found. I highly recommend Exotek!

    Pacific Pest Management

    Pacific Pest Management

    4.5
    (130 reviews)

    I spoke to David today , he was wonderful . My HOA wouldn't…read morehelp me regarding services in my complex . I needed to get some answers regarding a service because I have a new puppy . I was worried that an area was sprayed . MYHOA Manor , told me to send an email to my office manager . This was urgent and I called Pacific Pest and they called me immediately and checked and double checked and got back to me . I was so worried. They PPM called and reassured me everything was OK . I am so Thankful for their quick response . This could have been a dangerous episode for my new puppy . Thank you PPM!!!

    == update June 8, 2025 === It's been over 8 months after the…read morejudgement and Pacific Pest Mgn. finally paid us the remaining $3558.76 as ordered by the court (out of the total of $5235). I can never bring myself to believe it that a business could refuse to follow a court order for so long. I spent endless time and energy during this period and I hope you, whomever reading this review, could save your life and stay away from this company. What's both funny and frustrating is that this is not really a "win" for me - I'm literally just getting back my extra money paid to another provider to clean up Pacific Pest Mgn's mess. I cannot even collect interest because they filed SC-105 when I was out of the town, so the case was automatically closed after 10 days without the typical 10% annual interests (total $237.55).

    Productive Rodent Proofing

    Productive Rodent Proofing

    5.0
    (150 reviews)

    Frank was very helpful. I found his pricing very reasonable and he found/showed me exactly where…read morethe issues with entry were. I had a self inflicted violation through the city of SF that needed to be cleared. My former tenant was a hoarder, which gave rodents a easy area to nest. My current problem (fortunately) was that the infestation was no longer an issue but I still needed to clear the violation. Frank was very knowledgeable and educated me on what he was looking at. Fun fact...rodent poop doesn't vary in size based upon diet...it stays the same size based upon how big you are. I'd definitely recommend his services.

    I can't recommend Productive Rodent Proofing enough…read more A few weeks after noticing rats in the garage, I started hearing them chewing inside the walls throughout the house. If you're reading this you know how gross and violating that feels. I tried traps with no success and was starting to feel pretty stuck. I first called another company who charged me $100 for a ~10 minute "inspection." They barely looked around, guessed it was the garage door, and quoted me nearly $1,000 just to set traps. That experience left a sour taste and didn't inspire confidence. By the time the issue turned into a real infestation, I knew I needed to call in the big guns. Enter Frank and Tom. Frank came out within 30 minutes of my call and did an actual inspection... garage, full exterior, and roof. He identified multiple possible entry points and patched several of them immediately, before I had paid him anything. It was obvious right away that my problem was now his problem and he was going to solve it. A couple days later, Frank and his brother Tom came back to do the full work. They sealed all identified entry points, poured concrete forms so the garage door sat perfectly flush with the floor, cleaned up all rodent droppings, installed a one-way exit door just in case anything was still inside, and set up two cameras to monitor activity. When they were done, they charged me what other companies had quoted just to set and monitor traps. The value is unbeatable. It still blows my mind. It's been a few weeks now and both Frank and Tom are still checking in. There have been no sounds, no signs, and no activity at all and it's such a relief. You really can't go wrong with these guys.

    Rat Proof

    Rat Proof

    4.9
    (70 reviews)

    Update on 6/4: There was another Venmo conflict but Tim has acknowledged the communication…read morebreakdowns and apologized for his initial response. I'm amending this review to 3 stars to reflect this accountability. He is certainly a capable specialist and does do good quality work. Going forward I hope he will be as proactive and diligent as he was in the responses tonight. I have attached screenshots to show the new change. Seen from web version of Yelp more clearly. ========================================================== 5/30 review He tried to harass me over Venmo by ranting in the $500 comment thread 19 days after this review. 13 inane, barely coherent messages that were sent on 5/30/2025 at 1 AM. The screenshots will speak for itself. I made this update same day late afternoon. This should had been the end of this particular review: short and concise. Then mere hours after posting this update a second stream of Venmo rants began in rapid succession at 10:30 PM. This time he finally remembered me as a client when this was not so in his original statement. He sneakily revised his original rebuttal to saying he remembers me but still attempted to defame me a 2ND time. I did check this page after dinner around 8-9pm. At the time it was still the original derogatory and dismissive comment. By the time I came back to update the second Venmo rant, the comment thread had grown from the original 13 posts to the even more aggressive 87 messages. Tim. I paid you close to 5k for all the jobs done, tipped you for the work (which you acknowledged and was not part of the 5k I already counted for. +tip that would inflate the actually payment to 5.5k before Venmo because I tipped you twice for two separate jobs), got you lunch & dinner, and paid all the jobs done UPFRONT. And the $500 Venmo advance payment towards that future job for your tough time was apparently worth nothing judging by your Venmo posts. I can't say any other professionals I hired ever got this level of consideration. I did everything I could as a good client, but you were the one who chose not to act until Yelp gave you trouble. I made multiple attempts to work with you on scheduling but you did nothing. So I exercised my right as a client to post this factual, genuine review about your business practices. In response, you feigned ignorance, called me fake, and tried to ruin my credibility not just once, but twice. Then you escalated to threats and insults against me and my family members in the Venmo thread, with two separate outbursts (one in the morning and one at night). All of this: the threats, insults and mudslinging; is clearly documented in the screenshots I'm providing. Additional photos can be seen from the web version of Yelp.

    Tim is a smooth and convincing talker and sounded sincere, but once he receives your money... the…read morereal deal unfolds. Our job was unfinished and his guaranteed service hypes was all hot air. Do business as you please, but be WARNED! And that will ne my guarantee to you. He is not even worth a star...

    Rat Magic - pest_control - Updated July 2026

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