I stopped by today to get a free battery test while super charging my Tesla near by. The tech told…read moreme they would charge me if they had to manually get to my battery to check. Getting to the 12 v battery is a bit different than a gas car where you just pop the hood. He then taught me how to check the battery health myself by putting my car into service mode on my display. That's what I needed and now I can check myself. Thanks for the awesome customer service!

I had a really disappointing experience at Mountain View this morning. I came in with a flat tire…read morecaused by a small nail. My tires are in good condition overall, with the exception of one that I already know will need to be replaced sometime in the near future. I chose Mountain View because I've had service done here before, they're usually quick, and I was trying to get my toddler to preschool and myself to work. After putting my car up to inspect it, the attendant told me the tire with the nail was too damaged to patch, made it sound like it was practically ripped open, and said they couldn't patch it because they would be "liable." But it didn't stop there he then proceeded to tell me that ALL of my tires were bald and needed to be replaced. I'm not someone who knows absolutely nothing about cars or tires. I know what a bald or badly damaged tire looks like, and my tires simply did not look anything like what he was describing. I asked him to physically show me the damage. When he did, I saw no ripped-open tire, no severe damage, and my tires were clearly not bald. I saw the small nail that caused my flat. He then suggested I go to a "mom-and-pop" tire shop even named one that might be willing to patch it because Mountain View supposedly couldn't take on the liability. I left and went to another established tire shop down the street not a "mom-and-pop" shop. They inspected my tires and confirmed that my tires are in good condition. They did tell me that ONE tire will probably need to be replaced in the near future, which I was already aware of, but they absolutely did not agree that all four of my tires were bald or needed replacement. And guess what? The tire Mountain View told me was too damaged to patch simply needed a patch. They patched the nail, and I was good to go. I'm writing this review because the entire interaction left me feeling taken advantage of and like I was being upsold and that the salesman assumed I wouldn't know any better. Just because I'm a woman does not mean you can tell me all of my tires are bald and need replacement and expect me to automatically believe it. Had I not questioned what I was being told, I could have ended up unnecessarily replacing multiple tires when all I needed that morning was a simple patch. I'm very glad I trusted my judgment and got a second opinion. I had previously trusted Mountain View, which is exactly why I went there in the first place, but after this experience I will not be returning.

Best affordable mechanic in the Valley, Danny's prices are unbeatable. His Son Ray and the…read moreMechanics Edwin and Jesus that's been here since 1996, and is well versed in cars. I've been coming here for years and fixed many of my cars. Danny has a great personality and very understanding and calm. If you want an unbeatable price with quality service come here

Danny and his son and team of mechanics are terrific! I brought in my Suzuki for oxygen sensor…read morereplacement - I usually do all my own car work, but this job proved very difficult access. Danny had his mechanic get on it and had it done the next day, for a very reasonable price. All the work he has done for me has been excellent! I have a new mechanic to go to when I cannot do the work myself. Reseda Engines are the best!!

Truly so unprofessional. We attempted to look at Yukon and Acadia and their sales person Jorge was…read moreextremely unprofessional and not helpful whatsoever. Any question we would ask, he would reply with a sarcastic remark. He started making comments like "oh go to other dealerships down the street but grab onto your wallet good luck with those guys". Just making unnecessarily unprofessional remarks. When we ask if we can speak to a supervisor so maybe we can get a better deal he laughed and said "you're wasting your time here.. people don't negotiate. They just buy cars from us". This is extremely disappointing, especially coming in being so enthusiastic about possibly getting a new car. They need major important in their customer service over all. Not welcoming what so ever.

I had one of the best car buying experiences here overall. Thanks to Ellie for the great…read moreexperience. No haggle, straight forward with transparent pricing. They also took in my trade seamlessly on the spot. Ellie was professional, super friendly and very pleasant to work with. My car was delivered, washed, and spotless in a short wait time. I will definitely ask for Ellie every time and refer my friends and family. Ellie you are a great asset to this company; they should hire more sales reps like you! 5 stars *****

They do quality work and will be my go to shop from now on. There are honest mechanics out there…read moreand they are one of them. They helped me work with my insurance company and also were able to get me a rental car at a discounted price.

Fast, Amazing, Above and Beyond Service. Art is the man, go see him, he'll take care of you with a…read morecherry on top! Only place ill take my car to moving forward. Appreciate you guys!

My sons car overheated and was able to find the problem and fix it . Fair charge. They weee able to…read morefind parts and recommendations for repair were fair.

Pleasant enough experience yesterday for my first visit to Fox Tire. My tire pressure light popped…read moreup on my dash and Fox Tire was the closest place to my work. I popped in around 9:30am and despite it taking 5 or so minutes to talk to someone (it seemed like the owner was frustrated with his employees just "sitting around." Once I spoke to someone, they immediately asked me to bring my car around and within 2 minutes my tires were filled and I was on my way. (No charge, but a few $$ is always a must for the service). I would come back if I needed any immediate car assistance.

They did what we asked, took care of the recalls, and updated the system software like I insisted…read moreseveral times. They also didn't sugar coat the work time like another dealer we visited before coming here, who told us to bring it in right away first thing in the morning and just let the car sat there for days without any work being done. This dealer actually scheduled us in a week down the line and started working right away after we dropped it off. Didn't sugar coat the time it needed to work on the car. Only thing i took a star off was because they said that they called us when the car was done, but neither my wife or myself got any calls and we checked all our call logs. They do charge $150/day for not picking up your car, good thing that we called in to check on the status of the car and found that it was already done. Customer service attitude was ok. Not Porsche/Mercedes white glove service, but just ok. At least they took the time to listen to what I was saying and looked at me while i was talking to them unlike the other dealership that just buried themselves and not even look at you. Overall, my bar for Stellantis is pretty low. Very low in fact. If it weren't for high gas prices that drove us to change our purchase decision from a Range Rover (Gas) to a Wagoneer S (electric SUV), and the fact that Jeep has the only mid size electric SUV on the market that our 70lbs husky can JUST fit into the back without losing her head; because for some reason most electric SUV these days are all obsessed with chopping off the roof for style and forget the utility part in their name. If it weren't for all these reason, we would have ended up with a Range Rover instead. It would be better if they could provide loaner vehicles for people who need to have a long list of recall warranty done, but it seems that all Stellantis dealerships all have a measly small pool of loaners available. Overall, I would come back here again just because they were straight about the time it needed to get the work done, scheduled us into a slot when they actually had the labor to work on it, and updated all the system software like I asked them to. The system updates that all Wagoneer S (EV) owners needed that should've really been categorized as Recall software updates to fix all sorts of critical issues. There are tons of horror stories online where owners take their car in asking for those software updates and were refused by their dealer because they were not technically recalls and were told not needed. I hope Stellantis can do better and make all these software updates mandatory as part of the recall to bring trust and confidence to their customers in their products.

I went to their part department all employees ignored me made me stand there over 10 minutes…read morewithout acknowledging my presence busy talking and making jokes with each other. I came to cash purchase a new Ram RHO, which I ended up leaving and buying g at other dealer. The RHO is their top available model they just lost a cash deal due to their horrible customer service and attention. Take you business somewhere else

I had a dangerously low tire and tried 2 different gas stations to fill it and both compressors…read moreweren't working. After searching tire places nearby I ended up here. The guys were incredibly gracious and helped me right away so I could make it home. They already have many 5 star reviews and I see why but they deserve another one :)

Rene and his crew are very professional I had a problem with…read moremy vehicle and the addressed it swiftly and even went the extra mile to install my tires at no extra cost. As a means of appreciation? Give this place a look and get a quote. You just might have made the best decision yet

I stopped by this service center inside the Hamer Toyota dealership today. My dad needed a new…read moreradiator cap for his Toyota Tacoma since it was all corrode. Finding parking here can be difficult because it's limited and one way. We got a good parking spot. When you walk inside the dealership the parts center is toward the left back side of the dealership.. They carry a lot of different Toyota brand merch here. They also have some Chemical Guys cleaning product too. The customer service here was great, the guy working the counter was able to find the cap we needed and the price was reasonable because you're getting it at the dealership so it's a quality item.

I made a 9:15 AM service appointment today, and it is now 2:50 PM--and I STILL do not have my…read morevehicle back. That is nearly 6 hours for a scheduled service appointment. At this point, I have to question what the purpose of making an appointment even is. The only positive thing I can say about this experience is Kemberly, my service provider. She has been the only person who has been consistently kind, honest, and transparent with me throughout this process. I genuinely appreciate her because she has been the one person who has treated me with respect and actually communicated with me.Unfortunately, one good employee cannot make up for a service department that is clearly struggling. I was told that Saturdays are appointment-only, yet I am also being told that the department continues to take walk-ins on Saturdays. So which is it? If you are accepting walk-ins while simultaneously scheduling appointments, then you're creating a system where customers who actually planned ahead and made appointments are still sitting around for hours. How does that make any sense? And unfortunately, this isn't the first time I've noticed the decline. The service department has drastically deteriorated over the past year, particularly since the change in management. The organization, communication, efficiency, and overall customer experience are nowhere near what they used to be. Hamer Toyota needs to seriously reevaluate how its service department is being managed. If the department is so overwhelmed that it cannot accommodate both scheduled appointments and walk-ins, then perhaps the answer isn't to continue accepting more vehicles than the department can realistically handle. I sincerely hope management reads this--not to criticize the employees on the front lines, but to recognize that there is clearly a management and operational problem here.