Extremely courteous, professional, helpful and knowledgeable. Went above and beyond anything I…read morecould've asked for and helped me find exactly the replacement for my chair I was looking for. Next time I need a bigger purchase I'm definitely coming here. I'll be recommending my family and co-workers go here as well.

we bought office furniture from the roseville store for our home. they were great to work with…read more good prices. i ran into an issue and they went out of the way to resolve it. highly recommend them.

Needed Fax service [Roseville CA]…read more I needed to use a fax service and I don't have access to a fax machine from my work since I am currently on leave of absence and I didn't own one at home. I called around our local postal stores and home office supply stores. Office Depot seemed to be the most reasonably priced. I had 3 pages to fax and an employee helped me through the process. He was very nice and patient. Rate was reasonable. First page was free and $2 thereafter. Other employees in the store I came in contact with were also nice and greeted me. The Fax machines were in the same area as the TSA Precheck enrollment/renewal service. Overall satisfied with the experience. It's very rare I visit an office supply store. It was my first time at this location. Review #4035

This review is for Randy alone Randy....you are AMAZING!!!…read more11/10 customer service. Extremely polite, very professional, patient, and kind. I will come back to this location just to talk to him. Thank you for putting some light into my day today. Don't stop being you Randy, you da man!

I must have not gone to a Staples in a while. It caught me off guard that this particular location…read moreis shared with Party City? Very interesting! I actually only came by to return an item that was purchased through Amazon. Walking in brought some nostalgia - big space, a lot of items and a sparse amount of customers. Many were at the printing section. I was also rather confused they were selling a lot of other items that weren't office related (ie: food and miscellaneous items). As for my Amazon return - There were two people ahead of me, both brought a ton of items...I didn't realize this was a thing...to buy a ton of stuff through Amazon only to return it but that's another topic altogether. The one worker did his best to get through all the customers items - by the time it was my turn, at least 4-5 people were behind me. He processed everything quickly for me so that was greatly appreciated - and within a few minutes everything showed up on my end. Overall, good experience. Thanks!

Hostile, unprofessional, and completely unacceptable behavior from multiple employees. Staples lost…read morea major business opportunity today. I visited the Staples at 6770 Stanford Ranch Rd, Roseville, CA on 8/29 around 2 PM, and the experience was so shockingly bad that it cost this store -- and likely the company -- a significant purchase opportunity. I came in not only to complete two returns (a Happy Return and an Amazon return) but also to evaluate Staples as a potential vendor for a large bulk order of equipment and supplies for multiple offices. I never even made it to the shopping portion of my visit because the customer service was that hostile. The store layout was confusing and the signage contradictory, so I approached the balloon desk for help. The female associate dismissed me, pointed vaguely toward the Amazon lockers, and when I said I was confused, she condescendingly told me to "use my eyes" and marched slowly while pointing at arrows on the floor as if I were incapable of understanding basic directions. When I told her she was being rude, she replied, "I'm autistic," as though that excused her behavior. It does not. At the register, things escalated. Before even greeting me, Rhett loudly said, "We have to deal with customers' dumb questions all day!" He repeatedly talked down to me, pointed in my face, and ultimately yelled, "If you don't like the way we do things and think we're rude, pack up your returns and get out!" He shoved an Amazon contact card at me, clearly trying to avoid doing Amazon returns altogether. He also gave me incorrect instructions about where to complete my Happy Return -- proving the confusion I originally asked about was valid. As I walked to the correct area, he used the store communication system to portray himself as the victim, prompting another associate to make passive‑aggressive comments about "rude customers" within earshot of me and the only other shopper in the store. The Happy Returns associate then watched me stand in line without assisting me for an extended period, despite the store being nearly empty. This location is being run by employees who are openly hostile, dismissive, and unprofessional. Their behavior didn't just ruin a simple return -- it directly cost Staples a substantial business purchase I was prepared to make. I will not be returning, and I will strongly advise my firm to avoid Staples entirely.

My mother-in-law is a graphic designer. For our wedding, she gifted us her services in creating our…read moresuite of paper goods: a beautiful invitation, RSVP card, thank you card, and ceremony program. She printed everything with this company, and everything turned out wonderful. Since I did not have any personal contact with the company, I cannot say anything about their customer service or price. But every time I look at our framed invitation or write a thank you note from my husband and me, I am so grateful for their skill in printing.

I met Tammy from Master Color Printing at just the right time. She walked into my office to let us…read moreknow about her business and it just so happened that I was unhappy with the printer I was currently using, needed a new printer and didn't know where to start. That was a few years ago and since that time I have used her for every large print job that comes up in our office. It has been some of the best customer service I have ever received. They make the process of getting the job done so smooth! Every piece we have had done has been done well and quickly. We are always in a rush to get our pieces done but they never fail to deliver on time. They communicate with you every step of the way making sure you are on the same page and that the product is going to be exactly what you want. I'm so happy Tammy walked in my door. Can't imagine having to have endured my old printer any longer. Master color printing has shown what a difference an amazing printer can make.

Fast and efficient. He handled the problem over the phone. Amazing. Thanks, Felix…read more Fast and efficient. He handled the problem over the phone. Amazing. Thanks, Felix

They pretend to know what they are talking about and treat you like you wouldn't understand while…read morelying to you. I really had my hopes up when I brought my three devices there but ended up choosing to not let them work on the device after them quoting me almost $1,000 without guaranteeing I would even get one working device in the end. Also lied about being able to test a battery stating that it's impossible to test a proprietary battery which is just hilariously false.

I originally was going to get my 2017 MacBook Air screen fixed but ended up purchasing a 2019…read moreMacBook Pro 13inch which came in super fast! I've had the computer for about 3 months now and still loving it! Very professional dudes working here. Great deals and inventory. I highly recommend

Seriously the best experience I've ever had buying an electronic, well maybe buying anything for…read morethat matter! I walked in, was greeted immediately, told him what I was looking for and my budget (was hoping to buy a used older gen iMac for my start up business. He sold me exactly what I needed and nothing more and I was in and out super fast! Next day I came to pick up my computer and again was greeted and received my computer right away. So incredibly happy with my purchase and the value I received and also to know I have a reliable and honest computer guy now! Thank you for being awesome

0 stars for this place. They have literally lost 2 packages of mine and done nothing but gaslight…read moreand direct me to actual UPS. Spent months going through claim process and so much time wasted. I'm out over a thousand dollars in merchandise. At this point with it happening twice im convinced these guys are stealing packages. There was no ownership or help with processing claim even though they are authorized UPS site.

The woman working today (Ashley) was incredibly rude when we asked basic questions about getting a…read morenotary completed. Her attitude is terrible. I also saw her interacting with other guests who had a question about shipping a package with passive aggressive comments. Music was blaring and it made it hard for us to hear her. Recommend going elsewhere for kinder customer service.

Back in 2008-2009 I was homeless and needed help. I was approved to stay at this housing and was…read morevery excited. I would have a place for myself and kids. I had been in a domestic violence relationship for years And finally having everything taken from me I went into a deep depression and PTSD. I was never an addict to alcohol or drugs. All I needed was help to get me back on my feet. I abided by their rules; went to classes, curfew ECT. I had kidney stones and had to be seen at the ER. And was given medication to be filled once discharged. I was written up for that and subsequently asked to provide a urine sample. I was accused of having alcohol in my urine. I don't drink and why would I drink and jeopardize my housing. They would not provide me with the lab results and was told to leave. I was treated like a criminal when I have never been in trouble with the law; not an addict. I was a domestic violence survivor with PTSD that needed compassion, safety and assistance to move forward with my life. This place is not at all what it is portrayed to be and I truly believe they only care about the donations, grants and not truly helping those in need. It has been years since this experience and have on many occasions wanted to write a letter. This has given me the opportunity to express to all how I was treated and hope those that are in need of help will truly get the help and not just be another source of income for those that own this facility. I am a very successful woman in the medical field and have risen from all the PTSD, depression, anxiety, fear, low self esteem and confidence. It can happen with the right people in your life. This place is not there to help only to gain financially. Take care to all PEACE LOVE LIGHT

Well it's not the worst place. They no longer take your money. And you're allowed to leave. Curphew…read moreat 4 on week days and 8 on weekends.