The guy was very informative and helpful. I find service very reliable and I got to say it was nice…read moreto come and get intel on detailing. I bought an air freshener and my car has been smelling pretty good. I would know I buy some fish sauce that makes car smell funky and this helped neutralize the smell.

Great assortment of products and brands. They have it all from compounds, towels, polishers to…read morebrushes. Their staff is knowledgeable staff and they even offer classes! If you're still stuck using Chemical Guys or Adam's, it's time to step up your game and this place will help you. Highly recommend.

Thank to Cherry For getting Me all straight for My Big…read moreNFL Draft Weekend trip to the Burgh coming up on 5/22/26. Even though this was something unrelated to cars. She still got me all squared away & took care of very quickly, She was very friendly & positive vibe. Even the crew there was very friendly and the atmosphere had positive vibes. I will definitely go back if I need anything Car related..... thank You & the O'Reilly Crew

I would like to express my sincere gratitude to Cherry for her consistent assistance during each of…read moremy visits. She is always available to provide support, and I truly appreciate her willingness to lend a helping hand and her extensive knowledge.

Parts I have purchased in the past have been good quality and fit my needs. Those were done in…read moreperson when I was in the store. Recently I have tried to call looking for parts. Good luck with that. Endless recordings and once the phone connects, it connects to another recording. What has happened to C.W. Moss? I am on to one of the many other suppliers that need my business. Change of owners often results in exactly this type of NO Customer Service.

When I'm in LA I always stop in at CW Moss to pick up extra parts for my car. It saves me a lot of…read moremoney on shipping. Friendly atmosphere with helpful workers. They have a warehouse full of parts and they even sell used parts. Lots of parking in their lot or on the street.

Yes I would recommend them. Good customer service. Lots of fun parts. And I can call and they will…read morelook up what I need ahead of me coming there to make sure it's in stock.

They'll change your battery. They'll lend you tools…read more They'll check your engines computer error codes. All at no cost. Nobody else will.

I'm very disappointed with the customer service we received from Eric, the store manager. We…read morepurchased a car battery just over two years ago and simply asked if there was anything he could do to help us, given that it had only recently failed. Unfortunately, instead of showing understanding or offering possible solutions, he responded in a rude and aggressive manner that made us feel unwelcome. Because of this experience, we decided to leave the store and went to O'Reilly Auto Parts instead. The difference in customer service was remarkable. Their staff was courteous, professional, and genuinely willing to help. It reminded us how important respectful customer service is. I hope this feedback encourages the company to invest in managers who prioritize professionalism and customer care, as the team at O'Reilly Auto Parts clearly does.

Walked into this place because of a loose battery terminal and Eric helped me pick the right part…read moreto fit my car. This autozone has amazing customer service and care about their work! I've never seen this from other autozones before. This will be my home-based for tools and parts from now on.

If you're into classic cars and are in the need of new parts they pretty much have it . They carry…read morelots of parts from truck to cars lots of makes models and years swing by pick up what you need , you can also call b4 just to make sure they carry it just be prepared to wait a bit they usually have a pretty big wait line but they have seats and numbers so you know when it's your Turn .

Been buying parts from these guys off and on over the years. The telephone customer service is…read moreabsolutely the worst. Hold time is always long. If you ask a question they have no idea. There is a tech dept. Which is closed on Monday. Called back on Tuesday and the one person In this department went home at 1.30. Called back on Wednesday and waited 20 plus minutes for a guy that was from my end not the sharpest. I go years without buying from them in frustration. I will say if you come in person you stand a better chance of talking to someone that has way better personal skills and understands customer service. Unfortunately I live 60 miles so in person is tough. Hopefully mangement reads these reviews. There is a reason they have a 2.4 star average.

I've owned modified cars for years, and one thing I've learned is that there are plenty of shops…read morethat can install parts. Very few shops can actually think. Project Import is one of those rare shops. What separates them isn't just the quality of the work, it's the level of thought that goes into every decision. They don't just ask what problem you're trying to solve today; they ask where you want the car to be years from now and build accordingly. Every recommendation is made with the long-term goal in mind. I've brought them some complicated issues on my 1JZ-swapped E30, and at every step they've been realistic, honest, and incredibly meticulous. If something needs attention, they'll tell you. If something doesn't need to be replaced, they'll tell you that too. No upselling, no shortcuts, no guessing. Just real diagnostics and real solutions. What I appreciate most is that they refuse to take the easy route if it's not the right route. A lot of shops will get a car out the door as quickly as possible. Project Import takes the time to do things properly the first time. In the long run, that actually makes their work a bargain because you're not paying another shop to redo it six months later. Their fabrication, attention to detail, and workmanship are top-notch, but honestly the biggest value is the trust. When they tell me something, I believe it. When they recommend a path forward, I know it's because it's the best solution for the car, not because it's the most profitable solution for them. At this point, I won't take my cars anywhere else. If you're looking for a shop that's honest, highly skilled, forward-thinking, and genuinely cares about doing things the right way, Project Import has earned my highest recommendation.

I was completely taken by surprise. Kiet was very professional, friendly, and knowledgeable. Based…read moreon the reviews, I was worried they might damage my car, but everything looks perfect. Maybe those were older reviews. I think Project Import has grown a lot since then. Kiet shared a lot of information about my Lancer Evolution. Not many shops understand these cars since they're rare and complex. Kiet and his worker (Duong?) were able to work on my car without any issues. The price quoted was exactly the price I paid as well. I will definitely be a returning customer. I really hope they maintain this high quality of work, especially on my car, which is very special to me. My car is running so smooth now and shifts better. Thank you very much!

SUPER helpful and knowledgeable staff. My husband went to 3 different stores to get an alternator…read moreand batteries for his 2005 diesel truck. These guys were by far the most helpful and knew exactly what he needed. Chain stores locally quoted a day or 2 to get the parts- these guys had it in a few hours so we could get the truck back up and running! We will be back to purchase all of our car parts needed here!

Always OE or better! If the dealer can't supply the part in time I always hit up 1st stop. They…read morecarry all the major German OE and after market equivalent level parts In good order with 1 year warranty!

Shout out Sandra here at AutoZone for going above and beyond with customer service and customer…read morecare will be returning for any future automobile services

I leave honest reviews, and this one needs to be said. I bought a blind spot mirror less than two…read moreweeks ago, showed the employee exactly what I wanted, and still ended up being sold the wrong product. It's completely unusable at night. I tried to return it with the mirror and the receipt. The only thing missing is the box. One employee told me to come back when the manager was there, and then the manager said they "can't take it back without the box." Two different answers, no real help. So now I'm out almost 20 bucks. Pretty disappointing and unprofessional, especially from a place I've spent plenty of money at.

These guys work as a team! Eric was super helpful and the gal rockstar, I didn't get her name, was…read moreon top of getting him the tools to do the job. Unbelievable. Who knew customer service still existed! 5 stars for their great attitude and another for their service. She even went into the back for an oem product for my older Toyota instead of just letting me use the wrong product! What a gem! What a team! Hank you Eric for your help. It was greatly appreciated.

Upon entering, Derek gave me a nice salutation, and showed me where the specific oil I requested…read morewas located. Happy to note that it was actually four dollars off. So I purchased two containers. I don't sound very automotive suave do I? Lol. The only thing that I thought was peculiar was the fact that there were no outside trash areas, and people are putting their trash on the window frame for the store. They are really trying to discourage any automotive repairs apparently, but people are leaving, food trash items, there.