Took our Yukon into these folks, ac wasn't blowing cold. Previously gmc/chevy in gainesville…read moreprediagnosed the repair and charged 800 for the wrong diagnoses.and wrong part to fix the ac. These guys Told us how long it would take gave a very descriptive diagnosis and two days later we are blowing cold air once again. The price was very fair for what they did new ac compressor flushed the system and new belts. I would recommend their services and would use in the future which will most likley be my go to for services.

This is a family-owned place, and I always love to support local and family places…read more I was recommended this place by a colleague and read all the reviews online. They are exceptional! They tell you exactly what you need and nothing more. Their pricing is very competitive in that I believe it was fair and service was good. They provide you with a quote and breakdown via text message that leads to a website with price of parts and labor for each thing. You could even text their number, which was great. The main reason why I am only giving 4 stars instead of 5 is because of communication. When I called about my car that was towed there, I asked about turnaround and expectations. Now, when I got there, they had a lot of cars in their lot. I definitely did not mind that it took longer than expected. I didn't call or check-in every day but I did try to get updates bc I needed to know if I needed to get a rental. I wasn't given turnaround time and with the games and events happening in Gainesville it got too late for me to get a rental. I honestly felt like they were purposefully not answering me or answering me at the end of the work day. I know I could've just gotten it but one of team members I know was truly trying to save me money by telling me to hold off on getting a rental until I heard from them. I ended up not getting a rental which was difficult with work. I ended up asking for some leniency at work and would bike (which was scary on Archer), but it was fine. I am very grateful and would definitely come here again but now I just have no expectations with regard to their communication.

Took my car in for what turned out to be a small electrical problem, not that I knew it at the…read moretime. They completed the work on the same day at a truly excellent price. Highly recommended!

Josh was very helpful and accommodating to get my daughter in and look at the drainage for her…read moresunroof. Would definitely recommend this business.

Great service, spot on diagnostic, and welcoming friendly…read morestaff... would not go anywhere else!!!!!

Horrible mechanic, If your thinking about taking your vehicle here, just know your going to be…read moreripped of and or your vehicle may be damaged.

I've had several brands cars and I am very happy with the results on all of them and they don't…read moretry to upsell you. They're honest and I would recommend them highly.

Went in for an alignment because it's only 100 dollars. They took my car for a test drive and…read moreinformed me that I did need an alignment but the shaking was from all my rims being bent and tires in poor tread condition. They offered to sell me what I needed or said I could just get what I needed and they'd install it for me. Ended up scoring a good deal on eBay with new wheels and tires. They mounted and balanced the tires for me and they got me some new lug nuts as well. I was pleased with how smoothly everything went. Staff is very friendly and knowledgeable. I believe his name was Nick, but the one younger guy at the front desk was very helpful and attentive and courteous.

Courteous, knowledgeable, and communicative. Broke down after 9.5hrs driving in town I knew no one…read more I called using Yelp as guidance. He sent me txt's when tech was assigned, when parts were picked up, when tech was en route (w shared location). Invoices via email and payment made via Zelle. At first I thought $825 for a mobile re-manufactured alternator and drive belt job was high BUT turned out on par with what AI suggested. Afterall, I'm stuck and had no other options. These guys came through for me and my family in a tight spot. Thanks Jay and Nilo. I was back in the road 3 hrs from when I called.

Replaced a harmonic balancer on a c5 corvette. Not an easy job. Did great. Kept to his price. All…read morearound good experience.

Great shop. We were on vacation and our car wasn't starting consistently. We were planning to leave…read moreon a kayak trip and then head back to Michigan, and it failed again. These guys got us right in and taken care of in a few hours. We didn't have to cancel our appointment and left on time for Michigan. Thanks so much!

ATTN: GATOR NATION Community BEWARE of this mechanic auto repair shop -Computa Tune 3200 SW 34th…read moreStreet! I came in on May 13 for a brake/rotor install based on a prior quote of $175 per axle. Upon arrival, they bumped the price to $249, then agreed to honor the original quote after I questioned it. Once my car was in the garage, they suddenly claimed my lug nuts were misaligned and tried to charge me an extra $120 and another hour of labor. At that point, I decided not to proceed with the repairs at this shop.. Later, on my way to a dealership for a second opinion, I discovered that the shop's technician had broken my wheel lock key - likely while tightening the lugs nuts back on after I declined the service. They never told me this happened. I lost an entire work day fixing the mess and getting my car repaired. This experience felt dishonest and retaliatory. I urge my fellow Gators to avoid this shop. They showed shifting prices, no accountability, and poor ethics. ZERO stars -- not worthy of AAA trust. DO NOT recommend this shop.

They do great work! Honest accurate and helpful. In addition to that their communication skills…read moreand techniques are unmatched. Their record keeping helped me greatly when a deer totaled my truck just after they did some work on it. These records helped convince my insurance to kick in a bit more for the settlement. Again, great place and a great bunch of mechanics!

Without a doubt the best auto experience have ever had. Professional, excellent service, and…read morehonest. Only place have ever been to, ( dealerships and surrounding auto shops from here to deep into gainesville) have been to where you get all 3

I heard about Hugo's reputation and trusted to bring my car there but seems like Daniel is the man…read morein charge now. I had to put one star, unfortunately could not do less. My car has been there for about 3 months, going from one excuse to the other. Daniel even told me he had sprayed something like WD40 and that he needed to wait for it a day or two to loosen up in order to start working on it. What kind of non sense is that? He thinks he is smarter than everyone. After paying for my non functional car to get out I'm trying to tow it out through triple A and he tells them he can do the work and that I was wanting to move it do another mechanic due to price. Let me just reiterate some key info here: - My car has been there for 3 months - The car still isn't fixed - I paid to get it out and still can't get it out.

If you don't yet know Hugo's Auto Service, you haven't been getting extraordinary work done on your…read morevehicle in Alachua County while saving a lot of money! In business for 40+ years (working side-by-side his father for many of those years), this is a wonderfully caring man who adores automotive repair work & providing excellent service to his customers. I'm unclear which he loves more! Hugo doesn't advertise; all of his business is customer referral-based. He's old school that way. And he doesn't do weekends-- just M - F (8 AM - 5 PM). Whether the work you need done involves a carburetor, alternator, transmission, brakes, collision repair, or a simple oil change, THIS is the garage to visit. Credit, debit, or cash, you'll save money regardless! APPOINTMENTS ARE RECOMMENDED. Hugo has provided excellent service to my family for over a decade. You name it, he's fixed it! As others have posted, Hugo insists on thoroughly explaining the mechanical problem & the repair. He understands the high cost of repairs, yet somehow manages to charge less than all other mechanics. There's a small seating area if you don't plan to drop & run. But I recommend you allow yourself time to get to know Hugo. You'll quickly be impressed w/ his level of integrity, his dedication to customers, & his ability to fix the many makes of vehicles he services.