My husband does a lot of business here but he has better luck than I do, obviously. It's clean and,…read morewell, I guess it's well stocked, but I always end up with employees who either don't know what I'm looking for or try to sell me the wrong item. The last time I was in there, I knew exactly what I wanted but the employee behind the counter/register insisted upon looking it up and then tried to sell me the wrong part. (Not only did I know exactly what I wanted, I had the old part in hand, but it didn't matter, the employee insisted she knew better.) I left without making a purchase. Again. I've told my husband that if he wants a part from here, he'll just have to come here himself. I'm refusing to step foot in this place again.

My nephew and I went here to get parts for his car he loves to toy around with. To my surprise this…read moreplace was clean, very well organized, and did not smell like exhaust systems and dirty motor oil. The staff was attentive and extremely knowledgeable. Also, the layout of the store flowed making it easy for my nephew to locate what he needed rather easily. I appreciated how the signage made promotions clear and the store is bright which makes it easy to distinguish the details. My hat goes off to the manager. It's clear there is a system in place which involves greeting every customer and ensuring the are assisted if need be. The details made all the difference here.

My car battery died and AAA gave me a jump but didn't have the battery I needed. It was too late to…read morego to the dealer so I went here. They were very prompt and courteous. Everyone in there was more than happy to help me. Battery was replaced in under 30 minutes. I'll definitely come back if I need to for anything else.

Guys are honest, literally husband dropped 100$ bills and one of the workers found it and returned…read moreit to us.. thank you guys so much.. I will keep sending hubby here for all his parts :)

I just wanted to say thank you to David for his kindness in exchanging my key fob batteries…read more Apparently, Mazda 2012 uses cr2025 also, but they use a different fob. So, I bought the wrong ones a few days ago. I was not sure how to get the key out of my two fobs. David removed the old ones for me & replaced them, plus he gave me a refund since they were out of the other brand. I watched how polite & courteous David was with the 2 gentlemen ahead of me, who needed several different parts. His demeanor never changed even as he tried to help them, all the while ensuring that he had the correct part. I highly recommend this business for any & all auto parts. I highly recommend David if you want a helpful & knowledgeable sales person. Great service!

Liz was very professional and knowledgeable. She came out in a hurricane to change my split wiper…read moreblades. She also recommended a better blade then I had used. Also explained the wiper replacement plan you have where I can get new blades for a few bucks every year. I come to your stores across the south coast and never knew that. Liz is an asset and you definitely need to keep her on staff. She went above and beyond for excellence in service and professionalism.

I give this experience five stars. This morning, I took a…read moreside road which had an expected road sign. I was afraid Id hit the light of the sign and swerved but my mirror cracked from an already lose unit. I needed a mirror and fast under $25. At my nail Solon, a young lady suggested this pick and pull. Entry is $4 no matter what. Definitely wear shoes you don't care about and wear gloves . Step to the window and tell them why you're there. Pay admit $4 in cash but charge is okay when your find the part you need. $2 extra for card. I only had a par of pliers and a few men giggled and asked asked how I would get it off the car. I was handed apiece of paper, after doing research on the site ahead of time for the car and year I needed to match. My row was 144. It was a long sledge walk in slides ( I was fed up with calling around at that point). I found the row , and some comical roasts along the way ( see photo) but the actual models that fit my car were destroyed or already taken. I found a similar model that seemed to fit the measurements .. until I got back to my car. The part was $4. I paid in cash. I was given a receipt but told the part is as is. Posted photo after I ordered correct size from Amazon. I just did this temp. So I wouldn't get pulled over, and I need to see my blind spots!!

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

Worst dealership experience I've ever had…read more I specifically reviewed the Carfax before purchasing, which showed a prior incident but no details. I asked directly about it, and both the salesman and the used car manager assured me it was only a cracked windshield claim. That was completely false. The vehicle had clearly been involved in an accident and required body repairs. Something they absolutely knew and chose not to disclose and lie about. They also gave me an "I Owe You" for repairs, and despite multiple attempts to get those issues fixed, the vehicle still has ongoing problems. They simply do not follow through. To make things even worse, they mailed my tag and title to the wrong address, creating even more unnecessary stress and delays. The lack of honesty and accountability from management is unacceptable. I felt misled from the beginning, and the entire process was frustrating and unprofessional. Overall, a horrible experience. I would strongly caution anyone considering buying a vehicle from this dealership, make sure you verify everything yourself, because you cannot rely on what they tell you.

Do not purchase a vehicle from this establishment. As is the case with many dealerships they are…read moreshady in the processing of their financing. However I was directly lied to by the sales rep I spoke with about the final price I was paying for my vehicle. DO NOT TRUST THEM.

Patrick is the man! I brought my custom exhaust from Borla. They got me in and out in a snap. Truck…read moresounds great. Send my buddy over for the same package and got the same results! Highly recommended for sure!

So my car muffler was a problem for the last few months, but I ignored it, of course like any…read moreperson would because it was only a little rattle well then come to find out my catalytic converter in my car was going bad and my car sounded awful and I go to clients homes for a living so I didn't want to show up sounding like an aftermarket race car I called another company first but then I looked up the reviews I had mixed feelings on going there, so I decided otherwise and I'm glad I made that decision because I felt that I was treated with way more respect more professionalism, and also cracked a few jokes and made me smile in a stressful situation. not only that, but I felt like I did save quite a few bucks, from what I originally thought I was going to have to pay out to replace my whole exhaust system. The parts are still on order so I haven't gotten the installation of the exhaust system but so far the best quality customer service I could've asked for plus he has a Frenchy as a shopp dog, and it was adorable and I'm very dog friendly, so it made me smile and to know that he really cares for his pup means that he really cares about the quality of his workmanship I believe in my opinion I look forward to my new exhaust soon. Keep you posted

Took my truck into Rush Peterbilt got oil consumption. It turned out that I had rear main seal…read moreleaking. They promised my truck back 3 time which they didn't meet. They had my truck got 5 weeks. 2week later,my clutch petal didn't feel right,got under truck and found 6 bolts missing. Never again will use them again.

This shop is one of the reasons that I've owned Peterbilts for over a decade. Customer service was…read morespot on, thanks guys.