Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

I cannot say enough great things about James Carr and his staff. They are the nicest, professional…read moreand customer care firm I have had the pleasure of working with. James was so patient helping me with a recent insurance concern. I could go on but let me just say that if you are looking for a great company contact James Carr!

James CHANGED MY LIFE! I had no idea I was VERY under insured. Even by increasing my home and auto…read morecoverage I am still saving about $60 dollars a month. He was awesome. He follow up's with you to make sure you understand the new policy and goes over every aspect. He reviews policies every year with his customers to make sure no adjustment are required. This is something my previous agent and the insurance company never did. What a change of customer service and I am so glad he is my agent going forward. THANK YOU JAMES! Barbara W.

John Hall State Farm has been great! Jennifer has been so helpful with explaining everything and…read morebeing patient with my questions. Highly recommend this insurance company!

I have had John Hall and his team as my agent(s) for over 15 years and could not be more satisfied…read more Just out of coincidence (they are all great), Karla has helped me most in the past 5 years, and she truly goes above and beyond to provide outstanding service. Whenever I have had a claim or a question, she has always been with me every step of the way and have also called to check on me during and after the claim. The entire team is extremely responsive to any questions and are honest and straightforward. I have always felt that their only concern is what is best for me, and their sincerity and authenticity shine through. I highly recommend John Hall, Karla, and Santiago for your insurance needs.

I was a customer of Assured Advantage for 10 plus years…read more Last year I requested PMI escrow be applied to my mortgage account. I was informed that my mortgage company would start sending payments to the insurance company and I was to cease from making payments. Unfortunately, the estimated payments did not take place and my home owners insurance was cancelled. I'm working with the financial institution to rectify this matter. I reached out to Robin for assistance to see if the policy could be reinstated. She sends me a form to confirm no loss or damage took place during the lapse and requested a form of payment. I informed Robin I was out of town (Tuesday) on business and did not have a personal credit card with me. That I could provide her with this payment Thursday the same week. She sends me an email Wednesday morning stating the underwriters would not wait (2 days) and stated I would need to find a new insurance provider. After 10 years of customer loyalty, I was simply discarded without a second thought. I shared this experience to warn consumers, stay far away from Assured Advantage! From a very disappointed customer...

We have been using Robin for over 2 years now. The service she provides is fantastic and her…read morepricing and options could not be beat!

I've used ABCO in Richardson to insure my cars for years. Great rates, and with a great insurance…read morecompany (Traveler's). Teresa always has an answer for my insurance questions. I appreciate her honesty and professionalism. She was elated the other day when she gave me the news that my insurance bill is about to go down hundreds of dollars with the purchase of a new car. A good company that I highly recommend.

I had a disappointing experience with this Office, I have been a client for several years. This…read moreoffice does not protect their clients best interest, they work for the insurance NOT FOR YOU! I learned this when I had to file some claims and had asked advises from this agent and they gave me poor advises concerning some damages to my roof. They recommended a roofing company that was inadequate , and teamed out with the insurance company against me! They raised their premium considerably for my car and home each year invoking whatever reasons they could find!!! BE AWARE! By the way I found another provider half cheaper than them for my house and car and full coverage.

Helped me choose a good general liability plan for my office. Replied quickly, got multiple quotes,…read moreand service was good.

DO NOT file taxes or an LLC with Chandler Knowles. You will be wasting your money, In addition,…read moreif you have more than a 10 minute drive to their office, do not waste your time. A 40-minute trip to deliver documents cost me a 1 hour fee. Despite the owner being "too busy" to introduce herself, she charged me for "consultation" services. My consultation consisted of sitting alone in a conference room, introducing myself to her administrator, and handing over my files. Ruthless and no concern for you or your company.

I would not recommend this firm. The first year they did my return, they made a mistake and told…read moreme it was my responsibility to make sure the tax return is accurate when I got a notice from the IRS which has never happened to me in my adult life. Chandler did amend the return at no charge but advised me it was my responsibility to make sure the entire return is correct. I'm not a CPA which is why I paid them for their expertise. I chalked it up to a one time mistake, but the next year I went over the return page by page, line by line, and found multiple mistakes (since it's my responsibility according to them so I spent hour and hours reviewing every line item). Chandler had to modify the return at least 3 times and make many corrections before it could be submitted to the IRS. These were mistakes I found (not them). What is the point of hiring and paying a CPA to file my tax return if I need to learn all the tax laws to find their mistakes. I had to proofread all their work but their fee was never discounted for the countless hours I had to spent proofing the return and bringing errors to their attention. I even had to bring to their attention a typo transposing numbers, a mathematical error, as well as a major error whereas they reflected tax free funds as taxable funds. Needless to say I decided to find a new CPA going forward as I had no confidence in their ability to prepare my return accurately. Fortunately, I found a highly competent CPA that I am working with now and have been for several years. My new CPA even went back and found more mistakes (that I didn't know about as I'm not a CPA). I had to pay my new CPA to amend mistakes from their original work. I didn't even ask Chandler to amend the old return to fix their mistakes as did not want to have any further relationship with them as trust was gone and I moved on to another CPA who I paid to amend the return previously filed by Chandler. The people at Chandler are very nice people, but I just do not have confidence of the accuracy of my returns they prepared so I found a new CPA. I shouldn't have to have CPA knowledge to hire a CPA to complete my return. I provide my CPA with proper documentation and while I still review the return before it is submitted, I expect my CPA to prepare an accurate return. I do hope that things have changed for them as this was several years ago and hope they are doing a more thorough review of their work. I wish them the best of luck. I didn't even want to write this review as they were nice people but a friend of mine said it would be wrong not to write the review. In the end, I do hope these were just training issues that have since been resolved so this does not happen to anyone else.

Go elsewhere! Aleaf insurance agency forgot to cancel my policy after I signed a termination…read moreletter, and they claimed shortage of staff for their negligence. We were charged an additional month and they had no intentions to help me get a refund. I found much better, cheaper service and coverage elsewhere. I had overpaid for terrible coverage for my restaurants for 4 years!

Samantha at Aleaf Was so helpful and responsive when I called her and I am not even a customer. She…read moreresearched an issue for me and got back to me promptly and was incredibly nice and informative. Based on this one interaction, I would absolutely recommend them