**Please BEWARE of their BAIT AND SWITCH offers! ** This facility offers online promotions. The one I chose was for 1/2 off one month. This is the reason I chose this place. What they fail to mention Unless you sign up on the 1st of a month, you will not actually receive much of a promotion at all. I arrived on the 13th at 10 to 6:00PM on the 13th. The office closes at 6 but you may access the units until 7, which is actually 6:45 apparently or you will be locked in. I rented a truck and brought my stuff there making sure to at least sign the papers before they close and get some stuff unloaded so I could return my truck. I was not able to access my unit until the following day for some reason although they consider my rental start day as the 13th. Paid an additional day for the truck. Great What I also was not told was that they prorated my half off month to the 2 weeks left of that month and sent me a past due notice for a full price next month before I've even been there one whole month! WTH When I called to figure out what the deal is they totally jerked me around. First they said they have no control over what the internet says and that they do not have to honor what is offered online. Then when I called back they didn't answer (yes the phone system announces who you are from your number you call in from), i left a detailed message asking for someone to please call me because this was not adding up but 2 days later, no call back but several texts and emails telling me I'm past due and am accruing late fees. Again, I have not even been there a month! I just now spoke to them again and was finally told that my 1/2 off month offer was prorated and I "should have told them I wanted the 1/2 off to be applied to my 2nd month". Seriously. That is the most ridiculous thing I've ever heard. I told her that is fraud and it's Illegal to bait and switch customers and she then refused to give me the number to their corporate office. She told me to look it up, it's on my lease. It's not on my lease, incidentally. What bull crap. I'm trying to move and now dealing with this. I said I want to take my stuff and leave before 30 days is up but I need to give a 20 day notice. There are so many other facilities equal to, if not better than this one who will cheat you as soon as you walk in the door. read more

Ready Self Storage - 50% off 1 month does not necessarily mean 30 days - Self Storage Near Me - Long Beach, California

I called a few storage units and this one definitely was the most responsive. They even followed up when some units became available. I went today to look at it and Juan, the mmanager--really goes above and beyond. The unit self, which was a 5x7 wasn't the best in that the lighting in this place isn't great. I'll probably have to get some LED step lights. However, the price and value seemed good compared to other storage units. I wish you could access it 24/7, but unfortunately it's only available 7am-7pm daily. The setup isn't the best, but Juan's customer service really pushed this place up from a 3 to a 4. Definitely recommend giving them a call! read more

I need a trustworthy storage facility. But after reading the reviews, forget it. I can't have dishonest owners and managers screwing people over when they need you the most. No thanks to doing business with opportunists. read more

Thania was really big help,place is secure and clean. Excellent service!I would definitely recommend this place to everyone. read more

Very good service clean office was able to suggest the perfect unit for us Joe was very helpful and got us a great move in deal thank you for making our hectic day much better keep up the great work and positive attitude. read more

Super clean storage facility. Just wanna thank Juan for helping me out today. I came to take a few things out of my storage and found a extra red lock on my unit. I went to go speak with Juan and he told he put the extra lock for extra security since my own lock was too unsecure and didn't want anything from unit to be stolen. No other storage facility will do this for you!! In the end I purchased a better lock from him. 10/10 would recommend this place. Employees actually care about their tenants read more

Horrible staff. increased the monthly rate twice so far in one year by 55%. Homeless roam the halls and in November my unit was broken into. Feces in the halls from dogs or humans. New property manager will not return calls and you have to deal with the rudest very unpleasant phone girl who could care less that you have been a customer there for years. read more

Good location, decent pricing, friendly staff. Juan has been very helpful and I will go back there once I am in need of storage again.

My family and I currently share a small 5x5 storage that we've had now for almost 2yrs and the rate has been great. My sister did thorough research when trying to find a safe, clean and affordable storage place and she did good. So good that I needed a larger storage space and I needed it fast so I called them hoping they would have one and they did! I needed a 10x10 but they had a slightly bigger one still at an affordable rate and I was sold. Juan was super helpful, he got me setup quick in their air conditioned office area. When I first called I left a msg and he returned my call within a few hours. Overall customer service was great. Luckily I had my own lock but if you don't they have one for purchase and other items that come in handy. I would definitely recommend this place! read more

My initial impressions are worthy of the 5 star rating. I'll follow up in another 3 months.

Joseph has great customer service. Would recommend , he gave me a good discount & the whole process was quick.

Have been a client for several years now and came in to cancel my storage since I no longer need it. Angie was extremely helpful and professional. Thank you Angie read more

Very understanding staff this location is close to my house, they gave me a great discount and all my questions were answered, was a smooth and easy transaction read more

I can't say anything good about this place. For the fact that they sold my storage unit before the date I had to pay. I went in to make the payment that would save my storage, my belongings, my whole life of things. I get there only to have them tell me they can't take my debit card for payment, when they have always taken it before. All of a sudden they want the payment made with cash only. I told them I will be back have to go to the bank to get cash. I came back about 40 minutes later with cash in hand only to have them tell me my unit has been sold. WHAT! Completely devastated I asked WHY, HOW! I did not understand how they did that to me. Long story short, I was told the person that bought my storage unit was going to bring all of my photos back to the office for me once they went through everything, but NO NOT ONE PHOTO BACK. MY WHOLE LIFE'S WORTH OF PHOTOS GONE, TRASHED right along with all of my other child memories and my children's memories, my deseased parents LIFE'S photos gone with the things i had of theirs. Everything that meant something to me and completely irreplaceable GONE!!!! WHAT did I do to deserve this I asked God. One of the worst times in my life that day. Yes the staff use to be nice, and helpful to me but don't trust them don't think for one second you're things are truly safe that's what I thought then they sold my whole life away to someone whom my belongings mean nothing to without explanation how and why they did that. They sent me to get cash, why? I paid with my card every time before. I believe my storage unit was already sold before I got there. They must not have expected me to show up with payment so they didn't know what to do at that very moment. They wouldn't let me contact the person so I could get my photos back, they did me dirty. I die inside still any time I think about my stuff I cared for and kept all those years that are lost and gone due to those careless people there at READY STORAGE. BE CAREFUL knowing they did that I wouldn't even put my things there. Good luck! Star rating is a big fat zero! read more

It's my first time storing items here. Staff is helpful and accommodating. The actual storage units are well maintained, and super convenient to drive up to, while having a gated and secured facility. Recommended for sure. read more

Very understanding and calm staff and they will answer all question you ask. They also sell boxes and packing supplies as well.

Super affordable and great service. Their hours are better than most other storage places in the area, while their prices are still really good! On top of that, the area and security seem really safe and I feel very comfortable storing my things here. I was assisted by Joey who helped me and my friend out and showed us various units we were interested in, then got us all settled with all of our questions and paperwork. Joey is the best! read more

Amazing experience! Joe and Juan helped me secure a perfect unit for my budget. Additionally they worked with my schedule and made the whole process of reserving a space, registering my boyfriend and I on the account and securing the unit for our moving day, completely stress free! This was by far the best storage experience I've ever had, I highly recommended Ready Storage in Long Beach! read more

David was a superstar at getting me moved in. Helped me save money by explaining I can use my renters insurance in lieu of the insurance they offer. Great customer service. Recommended! read more

Juan is amazing.This will be my 2nd time storing items here. Great customer service, gated and secured storage. Highly recommended

Just got my storage! Perfect size, great pricing, and clean storage facility!! They also sell moving/packing items!

This ready storage is a really convenient location. It appears to be really safe and secure. The customer service is amazing, and everything worked so smoothly! read more

Joe helped me get my storage was fast and great price good service

Great experience & super responsive! Juan was very helpful and informative. I would def recommend this place to family and friends

Leslie at the front desk was super helpful in getting us setup quickly. This facility seemed much cleaner than others in the area and I love to support small local business read more

I had an overall great experience. The lady at the front desk Nadia was extremely helpful & kind. I had a stressful day moving & getting a storage unit here was a very smooth process & they have great prices! read more

First time using a storage unit and I'm glad I found this place! Daniel and Juan helped my stress go away with making the sign up process smooth and easy. You'll be able to look at units for a better feel on what you need. Will definitely recommend for people who need a place to store their things! read more

Received Good custumer service clean place Open late. Place is secured and a manager is always on site. read more

Manager Juan was very helpful showing us around the different locations of the specific size we needed. The location is located in a commercial part of the city so it's relatively safe. Needed a storage space on the same day and was able to deliver without delay. I highly recommend this location for anyone that's in the area. Look on their online website before coming here for discounted web prices! read more

first time i've used a storage facility, and i must say this was a GREAT experience. Juan is super friendly and accommodating to your needs. The space itself is clean, secure, and convenient to drive up to. Affordable too! Thanks Juan! read more

We have been storing here for several years and it's safe, clean and the management is very helpful

Juan was very helpful and the process was very fast and efficient. The prices are very reasonable for the sizes of the storages offered.

Pricy for what they offer. Not sure it's the most secure place. Would rather spend time just same money for indoor facilities

Walked in today and got the unit within minutes! First time so not sure what we were getting into. The young girl in the front desk was so helpful and friendly! She showed us two units she asked questions about our belongings and together got the perfect unit! read more

Juan was very helpful! I was able to check out the units and get one that day! Move in was also very easy! Thank you!

As a customer, I'd like to say that Ready Storage has provided the best service, clean storage area, and well within my price range. I've had a storage unit in other places, and never received the quality of service like I get from this place. The staff is super friendly, and they are lenient with rent, (due date 10th of the month, which is PLENTY of time). Also, any storage facility will charge for any trash left behind, its a standard rate. Remember to take everything with you to avoid additional charges for dumping. Also, they're open every day of the week until 7pm, accept credit cards, and have the following assortment of sizes: 5x5 25 sq feet 5x10 up to 2 rooms 8x10 1 bedroom apartment 10x10 2 bedroom condo 10x15 3 bedroom home 10x20 4 bedroom home Thanks again to this awesome place! read more

great customer service clean facility treated me like family very friendly explained the whole rental process and made move in very easy thank you Joe read more

Excellent storage place! I looked around at different places like public storage and extra space, but they wanted to charge me too much! The managers are really down to earth and enjoyed helping out from the start. I only wanted a place for my surfboards and my books from school. The place is right by the 710 freeway and 5 min from the beach. I got a small storage here for ONLY $39 for a whole year with no contract! CLLEEEAN! If you are looking for storage, check out Ready they are very good. read more

Juan made picking a unite super easy and painless. He even gave my daughter crayons and a coloring book while we were getting all the paperwork done. (Things like that are always a plus in my book...) Prices are great, including their promotions. Great customer service, and place looks clean, and is secure. read more

The rental unit was really dirty when I moved in but there was a light installed so that was a plus. The staff is always helpful and friendly, except for one woman who I have not seen for a while. There are a few maintenance issues like the time I found dog poop on the stairs that lead to the storage units on the second floor. It had been there a while and obviously the customer who left it there is a real piece of work, but it also showed that the staff was not really walking the grounds a few times a day which should be standard. Here's why. The final issue I have is my storage unit was broken into but they never called me despite having my number on file. They mailed a letter (which, not their fault, went to the wrong address and wasn't forwarded to me), but mailing a letter versus calling about a break in to my unit seems irresponsible. By the time I found out (when I went to the property to store something) the staff on site informed me that they found the lock broken and the items directly in front of the door were in disarray but they weren't sure if I had left it that way or if it had been rifled through by whoever broke the lock. Well, they definitely stole some items and because I didn't think to have an exact inventory list and photos of each item for the insurance they make you buy (and which is useless to the renter of the unit in the end because of how these storage units operate making each customer file a police report instead of as a group facility - the cops simply won't come out every time a victim of theft gets robbed at a storage facility and even when the management of the facility admits there was a break-in, you can't get any reimbursement from insurance without an individual police report, so the insurance is a racket, but it's not optional so I hope that fraudulent set-up gets exposed some day but for now, be sure to get photos and do a full inventory list when you move your stuff into storage. Lastly, the rate went up without any notice whatsoever by 20%! In 2022, landlords are allowed to raise rents 5% a year plus CPI to a maximum of 10% in one calendar year. This is a storage unit, not a home dwelling, so how is it that a storage facility can charge twice that especially when they that can't provide adequate security, have extensive water damage in the walls, do not clean the floor of the unit between renters, and fail to notify customers of important things like robbery and a 20 percent increase in rent. I am only giving them 3 stars because most of the employees are nice (with the exception of the rude woman, if you get her, come back later). read more