I had used University Pet Clinic years ago but, reading some of the negative reviews, I hesitated to take my one year old kitty in to get neutered. In the end, I decided to go there for convenience sake. I had a very positive experience. The facility was clean and quiet when I dropped off my cat and the staff were friendly and had good communication. I was able to pick my cat up in the afternoon and he seemed fairly chipper considering he'd just been through surgery. He suffered no adverse reactions and had a full and speedy recovery. read more

I wish I could give zero stars. What a frustrating, infuriating and expensive experience. Horrible management, prices are outrageous and to top it off, they gave me the wrong amount of pain medication for my cats and refuse to refund me my money, which would have been only $40. Shame on this clinic and the manager. You ripped off a nonprofit. Not something you should be proud of. read more

When a business grows, customer service tends to suffer as a result. Also, when one encounters much pain in their practice in dealing with sorrow, one tends to become callous, and this is the tone of this vet, as you will note in other dissatisfied customers. Their demeanor is very insensitive and callous, which tends to happen when you start to view patients as parts. I took my runt cat in because she was having diarhea. I told the doc we have limited resources. Doctor Adams saw her and suggested that she may have a sensitive stomach or possible IBS, and if the food did not work, she would see if a script would work. I was told by the tech, Gerrick, that I could call and give an update on her condition to get a script. 2 weeks passed and no improvement. I called for the script, and the "office manager" said I have to bring her in, again (another $70). I've spent thousands of dollars with them, and this is the loyalty I get. I have a sick cat, and now I'm out over $100 bucks with nothing to show for it... $70 for a visit, plus the food, and no medical treatment. I want a refund. read more

Great staff, friendly and knowledgeable. They took great care of my 20 year old Pom. I eventually had to help my boy over the Rainbow Bridge in December last, and the Doctor sat with us, giving us plenty of time to say goodbye and no rush to leave. It was very peaceful. They took care of arrangements as well. The sweetest surprise was a Christmas ornament in his memory a little later read more

Please do yourself a favor and change your sorting from Yelp Sort to Newest reviews. You'll notice a trend that University Pet Clinic has really declined in both their level of service and care. It's been heartbreaking to witness. I could go on and on about the challenges I've had at this clinic, but I'll spare you the novel and just ask that you try to look elsewhere if you can. Uni used to be the very best vet in the city, but read through Karin's comments here on yelp and in their google reviews and you'll see how leadership attitude is everything and they are no longer the clinic her father set out to be. We should hold our vets to a high standard and I assure you that you can and will find better in this town. To be honest, I'm not sure they even want new patients. read more

I love this vet. The staff are courteous and communicate with me. I've taken my pets here for shots and urgent care needs. read more

See all

Unhelpful and expensive. I brought my 1 year old cat in due to excessive vomiting and an inability to keep solids down. They asked a few questions and got him in rather quickly, however, they ran tests on him like he was a stray, despite me telling them we adopted him as a kitten and he was up to date on his vaccinations. They then said they ran a blood test and said "we'll get back to you in 2-3 days" left me with a $350 bill and no answers. They were very nice and quick but not helpful at all. He proceeded to vomit more and they said take him to an ER. Save your money and just take your animal to Veterinary specialty center. They gave him anti-nausea medicine and an IV, had to do a precautionary X-ray just in case but all turns out well. He just needed some anti-nausea medication. Even the ER vet was surprised the pet clinic didn't administer that. read more

DO NOT USE! I am a pet owner and advocate, I tell everyone to stay away from this place. They use your love of your animals to justify thousands of dollars worth of tests which would be fine... if they actually diagnosed your loved one correctly. I was tormented for weeks, test after test, they finally recommended I put down my animal when they found out I couldn't afford another stint of testing. My girlfriend finally took matters into her own hands and was able to diagnose my cat with zero veterinary experience. Long story short, this place only wants your money. If you write anything negative they cut off services for your animals. DO NOT USE! read more

I've been taking my cat here for the last six years. There were a lot of positives this place offered and their negatives. As I support any small business, I don't want to hurt them based on my experience. Overall I'd say this is a good alternative for a clinic if you're looking for one, however it didn't work in my situation. My final experience with them was not great, but I'm hopeful for anyone taking their animal in will have a good experience because the staff and the management for the most part are very nice, kind and professional. -Jeremy read more

I was disappointed in how they diagnosed my dogs valley fever. The first vet said she could tell by x-rays. Two weeks later the second vet said he had to have a blood test to determine whether or not he had it. The blood test results took TWO weeks! Turns out he had it. We basically lost a month in treating him. We've moved since and our new vet is fantastic. read more

We've been going to UPC for years and it's just an okay place. I don't feel they really care about my dogs or me, for that matter. I've called twice to see if they could see my dog right away for a stomach issue an they were not willing to accommodate. It's not the worst thing but it shows that they have no flexibility. They front desk staff is just okay. You always have to wait a long time on hold and they mess up appointments and don't seem bothered by that it. I wonder if they would show me the same courtesy if I arrived at another date and time for my appointment, I highly doubt it. I've decided to look for a new Vet for my pups. Oh, well. They have so much business, I highly doubt we will be missed. C'est la vie. read more

We just got our last pet neutered! Hooray! We love University Pet Clinic because they really care. On Wednesday's and Thursday's they offer 10% off! Their staff is literally the best because they are very organized and have all the quotes ready for us before we get anything done. Their office is very clean and cute! I love that the doctors are very helpful and caring. Thanks for taking care of all of our pets! read more

See all

Been taking my dogs here for years. Some of the comments I read about "they couldn't help my million year old dog" seem absurd to me. It's not an enviable position to have to tell someone it is time to say goodbye to your long time friend. As for mine, they have always been treated kindly and with objective respect by the staff. Their reccomendations have always been helpful, even when I didn't want to hear it. read more

What a caring and compassionate staff. We had the sad situation recently of having to say goodbye to one of our kitties, and Dr. Lopez and staff could not have been kinder. They were very patient and took the time answer all of our questions and to treat our kitty with gentle care and compassion. read more

After 2.5 yrs I had to put my rescue Rotti down due to her health. The staff from the first phone call to the hug I received after it was over was nothing but professional and courteous! Andra L and the other lady (can't remember her name, hug lady, lol) were supportive and respective before, during and after the process. Can't thank you guys enough for making a tough decision a lil easier. David and his girl Maddie. read more

University Pet Clinic - Veterinarians Near Me - Tucson, Arizona

We had a major puppy trauma and thank goodness yelp steered me to University Pet Clinic. They were wonderful from beginning to end of our poor pups dental catastrophe. I dropped off our pup for what I thought was going to be a routine tooth pulling, one or two teeth. Dr. Adams got in there and discovered she actually had teeth resorption. She was not only going to need 10 teeth removed, but two of them had to be done surgically which involved flaps and sutures. Dr. Adams kindly called and explained the situation mid surgery and graciously gave me time to call and consult my family on what to do before proceeding. Before, during, and after surgery they made me feel comfortable to call with any questions. Which I did! Called after, almost daily, with a new question and they were gracious and patient with me. Our pup ended up not holding down food on her second day post surgery and we called, they had us come in free of charge, and helped us solve the issue with an easy diet change. We met with Dr. White on this visit and he was just as wonderful as Dr. Adams. Normally this type of dental procedure would've been referred out due to the complexity, but because they offer dental cleaning discounts in February, Dr. Adams has gained a lot of experience with teeth. They also consulted specialists about our pup before proceeding. This work would've been between 5 and 6k at a specialist, but we paid less than a third of that. Because our bill was higher they worked a deal for us to pay half upfront and half to be billed a month out. They only do this in special circumstances. All of the vet techs and administrative staff were friendly and clearly loved animals! Always reassuring when leaving your fur baby in a scary place. We will be returning here for all future veterinary care. read more

See all

Dr Adams and Dr White and most of the staff are wonderful. I have been taking 4 dogs here since 2010. They have always gotten the best of medical care. But the owner Dr S. jist told me that my 17 and a half year old dog, who is suffering from renal failure, cannot be prescribed any medication to help her sleep at night because she has renal failure. They had no trouble prescribing her a medication to help her sleep and take the edge off of her pain in 2020. She had renal failure then. My dog still has a good quality of life, she sleeps a lot but still has a good appetite and almost purrs when being petted. She can go up and down steps but she is having trouble sleeping at night the past few weeks and seems agitated, paces which in animals is often a sign on pain. So I called her vet at university pet clinic, my usual vets (dr adams and dr white) were not on. The owner and vet dr S. told me that there was nothing she could do. She said the dog will just have to be in pain or they could euthanize her. She said giving my dog pain meds would exacerbate her kidney failure and she could die. Now does this make any logical sense? I told her that she had never even seen my dog and that at the last checkup a few months ago Dr adams said if Mini ever seemed to be in pain the could re prescribe the med she was on two years ago. Bit dr S. very arrogantly said this is MY practice, it has been in my family for years. I would never go here with any dog of mine again. I am getting a new doctor for my dogs. read more

I've been here with my three pets a few times, mainly because it's very close to my house and my dog gets carsick. The female vets are fine and the staff is nice, although they seem to have a high turnover rate. However, Dr. White is not someone I would recommend. On two separate occasions he did not examine my dog (because she was too nervous and "wouldn't let him".) On the first occasion his vet tech tried to make excuses for him "he's been doing this a long time and doesn't want to get bitten". How is my dog going to bite you with a muzzle on? I might mention that she was completely fine on two other occasions with two other vets--while nervous, she was able to get examined, blood drawn, etc. without issues. On the last occasion, my dog was out of the room for all of two minutes when the vet tech brought her in and said she couldn't be examined; my dog had peed/pood from fear. Dr. W. was extremely condescending to me, because I didn't give my pet both of the drugs he wanted her on before he would examine her. When I was there previously and got the prescriptions for those meds, his staff did not explain why both medications were needed. The dosages were on the high end given her weight (I'm a physician so I know how to calculate doses; furthermore these are drugs used in humans so I'm well aware of their potential toxicities). This is coupled with the fact that he's never examined my dog or checked her labs, so I don't know if these two drugs are safe for her. I explained this (the lack of communication) to him but only got another condescending reply. The condescension coupled with my dog's extremely stressed response to him was the last straw for me. I will go to a vet with more compassion for nervous animals. For those looking for inexpensive and excellent vet care, I highly recommend ABC Vet. read more

After my newly adopted dog vomited up a worm, I was able to get him an appointment the following day at University Pet Clinic. My parents' old vet recommended them, and fortunately for my little dog, they were accepting new clients. Regular appointments were booking out into October, but I was offered an "urgent care" appointment, which I appreciated. The clinic is clean and bright. There is off street parking. I saw that they stock veterinary diets. The front desk staff were pleasant, and the veterinary assistant was extremely kind and professional. So was Dr. Lopez. I was very impressed by how carefully and thoroughly they both examined him. My little guy has "Stranger Danger", and they were both so calm and kind to him. Medication was prescribed and a fecal sample sent off to the lab. Last night, their office called to inform me that the lab report had come back showing Giardia. They already had a prescription filled and ready for me to pick up. The clinic is open until 7pm on weekdays, so even if I hadn't been able to rush over, there would have been plenty of time to get my dog's medicine. They even sell pill cutters, saving me from having to make an extra stop at a drugstore. I'm very pleased with my experience with University Pet Clinic, and will continue to take my dog there for his regular visits, shots, etc. *They offer a great deal on heartworm preventative medication, including a free test. I highly recommend taking advantage of this! read more

I would not recommend this business. I would recommend that one research the status of the license of all veterinarians at a veterinary facility. In Arizona one can conduct a licensee search on the website for the Arizona State Veterinary Medical Examining Board, then going to Licensing, to Directory, to Licensee Directory. The result of a search could potentially indicate violations such as malpractice, unprofessional or dishonorable conduct, ethics violations, or other violations and sanctions, such as probation, imposed on a licensee by the board. read more

Fabulous team, we've had three dogs flourish going to University Pet Clinic. Today our puppy went to them and we couldn't be happier or more comfortable with the care they provide. Faye was so kind and considerate and made us feel very secure! We love Dr Adams and Chelsea is delightful too. read more

What a talented and trustworthy staff here! Couldn't be happier with the care my dog receives. I feel confident taking my dog here for simple checkups and dental surgery, and know that I'll be able to count on the talented doctors and techs here for future needs. For the record, I also appreciate the cheesy puns on their sign. read more

University Pet Clinic is absolutely the best clinic in Tucson! It's what my fur babies tell me every time we go! Dr. Adams is the most compassionate, smart, knowledgeable & friendly vet I have experienced. Recently we lost our treasured family dog after he struggled the last couple years with congenital heart disease. We probably had an extra year with "The Baby" because of the care he received. Our pug is almost 13 and still going strong after she figured out what was causing his terrible itching. Jimmy the Pug no longer scratches and smells stinky like yeast. The care is top notch & the prices are so reasonable. I've never had anyone come in with a sheet of paper giving me 3 different pricing options like I'm buying a car. Dr Adams always starts with conservative options, and if she thinks something is she lets you know why it's important. The staff is AMAZING! Let's start with Jennifer at the front desk... I don't think she ever has bad days...always friendly, welcoming & sympathetic during hard decisions or outcomes. Jen knows all the furry customers & comes and greets them personally with a big smile. Mandy is normally my vet tech who is so friendly & caring when checking my little friends over. Everyone I've ever dealt with has been so nice. We have so many great vet choices in Tucson. However, if you're looking for a FRIENDLY, CLEAN, KNOWLEDGEABLE & REASONABLY priced vet for your furry or feathered friends... look no further! Dr. Adams & Staff at University Pet is the best of the best! read more

If I could I would give them minus 5 stars. I made the mistake of leaving my cat there all day. When he was dropped off he had a little blood and snot coming from his nose. He was otherwise happy, frisky and robust. When we picked him up at the end of the day they had probed him to the point of gushing blood and he died 2 days later. Do not do not do not EVER just leave your cat with them. read more

Ridiculously long waits whether it be on hold waiting to speak to a human being or at an appointment that you've shown up on time to. Typical subpar customer service and knowledge base that is the Tucson standard. No doubt they are really busy....because there isn't any other decent option here. read more

I am very appreciative of the staff at UPC. We have been taking our furbabies to them for as long as I can remember, at least over 12 years. They treat our pets like they are a part of their family. Recently, we ended up fostering a 3-4 week old kitten for a short time. The staff kindly walked us through a lot of tips for her care at her checkup and even talked us through a few things over the phone. They are very reliable and always find a way to fit the animals into the schedule if there is short notice. Thanks guys. read more

The clinic still uses anal thermometers. WTAF. My cat was pissed, and he doesn't even know that auricular thermometers are available. The clinic knows very well that animals dislike anal probing (duh), and, as a scientist, I recognize that while the anal method is vanishingly more accurate (see, e.g., https://www.ncbi.nlm.nih.gov/pubmed/23090330 (2012) (cats) and https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3058653 (2011) (dogs)), it is unnecessary for routine checkups. Stop being cheap and buy some auricular thermometers. Would you like it if someone stuck a thermometer up your ass like it's 1957? (I'm not posting any photos of my cat with a thermometer up his ass, but I was like, WTF.) [This addendum comes in response to your concern-trolling response. Response of Karnin R. posted Oct. 30, 2019: 10/30/2019 We always appreciate feedback from clients, Jeremy. While we understand rectal temperature taking is not always so comfortable for patients (and pet-parents to watch), rectal temperature measurement is still widely considered the gold standard for accuracy in cats and dogs within the veterinary industry and is backed up with recent research studies and reported in recent veterinary journal articles and petcare publications. It is not uncommon for a health concern to be discovered during even a "routine checkup" when the owner had not even been aware there was a problem, so it is essential we obtain the most accurate vitals during every patient visit. University Pet Clinic's team does our very best to keep both patients and pet-parents as comfortable during your visit as possible, while still providing the highest level of patient care. We use digital rectal thermometers, which give results in just a few seconds and we use a lubricant on the thermometer to help minimize discomfort. Ear thermometers need to be  inserted deeply into the ear canal to be close to the ear drum to get an accurate reading. Due to the many sizes and shapes of the cat and dog ear canal, digital ear temperatures aren't always precise. Plus, the presence of hair, wax, and debris in the ear canal (not to mention pet's trying to squirm away from or shake their head as the tip of the thermometer is deep in their ear)- all of these common things can affect accuracy. We have tried different types of ear thermometers over the years (we currently have one or two in our clinic for very specific situations), however, in our opinion many pets find ear thermometers to be more invasive and uncomfortable (sensitive ears, health problems in or around the ear, etc.) than rectal thermometers, plus we have found aural results to be inaccurate much of the time. Jeremy, we hope this clarifies our choice in using a rectal thermometer during your cat's visit and improves your opinion of University Pet Clinic. Please feel free to reach out to me with any further questions or comments (Karin Schorr, Hospital Administrator, 520-795-7016). Here are just a few of the articles I found related to rectal vs ear and axillary thermometer results (some may show more evidence for dogs vs cats, however, the overall conclusions and recommendations are for both cats and dogs): https://journals.sagepub.com/doi/abs/10.1177/1098 (2015) https://www.americanveterinarian.com/news/accuracy-of-auricular-axillary-and-rectal-thermometry (2018) https://jaaha.org/doi/10.5326/JAAHA-MS-6500 (2017) https://vcahospitals.com/know-your-pet/taking-your-pets-temperature (2016) My reply: Your response, while lengthy, merely propounds lame excuses and reinforces my point while ignoring the consent of pet owners. While I see your public profile @ https://universitypetclinic.com/about-us/our-pack, you seem to just be a homer--the founder's daughter--and lack even licensure as a veterinary technician, let alone as a veterinarian. What qualifies you to cite and discuss scientific articles? What are your credentials? Moreover, you have not earned the right to address me as Jeremy, nor are you smart enough to lie to me about science. The first article you cite merely makes my point that "the anal method is vanishingly more accurate" (see supra), on the order of 1°C. The second link leads to a magazine article making the same point ("the average discrepancy between readings was still 0.6°C"). The third link appears to lead to the source article discussed at the second link. The final link leads to an article containing no experimental data. The idea that a routine check-up needs temperature measured within 1°C, or that such a minor temperature fluctuation commonly alerts practitioners to health issues, is just nonsense. You claim, without evidence, that the clinic has tried auricular thermometers. At the end of the day, your response presumes, wrongly, that it is your choice. Under the law, pets are personal property, and I know you do not obtain consent prior to using anal thermometers because you know owners would object.] read more

I have been coming to this clinic for over 20 years. My vet of recent has been Dr. Snow, and she is wonderful. Today, I was supposed to see Dr. Snow but she was ill, so I saw Dr. Lopez. This was the worst visit I have ever had with any doctor, animal or human. I gave detailed info about what was going on with my dog and felt like I was pulling to teeth to be told the best way to proceed. I just wanted her to tell me what to do and finally she said we should run a blood test. She also gave some suggestions about pain and arthritic medication. The technician suggested getting a urine sample along with a few other great suggestions. During the entire visit, she was very passive and I just don't get it. She picked at her nails which I consider vey unprofessional. The visit almost seemed surreal. When she left the room, I asked the technician if Lopez was a vet. I thought maybe i was confused because it was an "urgent care" appt. I rarely take my dog to the vet. What happened to this amazing clinic that had such high standards? read more

I was using this vet clinic for a while for routine checkups and yearly vaccines. This year one of my dogs who was only 5 years old starting snoring really badly at night. I took her in and Dr. White met with her for about maybe 5 minutes before telling me I would have to go to a surgeon because something to do with the throat, was told it was no biggie, no offer of blood work or anything else. Fast forward a little bit and my dog suddenly stops eating and being herself. I tried to get her back in and was told they couldn't see her for weeks. We got her into another vet same day and they found her spleen was enlarged and when they ran blood work she was diagnosed with IMHA, she died 3 days later from an embolism that burst due to this. I blame university pet clinic, had they cared enough to actually look into her issue or at the very least given her a full exam we could have possibly saved her before the embolism formed. When we told them she had passed away they could not have cared less. If you care about your pets go elsewhere, this place is interested in selling their expensive dog food and getting in and out of the exam room as fast as possible while charging you hundreds of dollars. read more

I had to bring my dog in for an emergency, and I couldn't be happier with the care that my dog received. I brought her in with a nasty gash at 8:45, and I was able to pick her up by 11. The emergency pet clinic wanted to charge me $1600, and University charged me $350. Thank you so much for helping me in my time of need! read more

I recently brought my Lab husky mix "Sweetie" to University Pet Clinic for the first time. When I called to set up an appointment the receptionist over the phone sounded very professional and set me up to come in THAT SAME DAY. The clinic itself was clean and looked well organized, and the staff were very welcoming/friendly. The veterinarian I talked to was great and answered all my questions concerning my fur-baby. Also I might add the prices seemed reasonable. I will definitely be going back soon for vaccinations and whatever else I might need in the future. read more

YES! University Pet Clinic isn't our normal vet in town, although after this experience I'm considering making them our normal vet. We took our Miniature Schnauzer puppy here to get spayed. Cost wise it was in the middle for us, cheaper than our normal vet, but more expensive than the clip-n-go places that are around town. The nurses were so sweet and obviously cared very much for the well being of our puppy. I think she could tell I was concerned and wanted the best for our pup. She was sweet and thorough. The surgery was a complete success and our pup is healing quickly thanks to the care and attention of the doctors and nurses at University Pet Clinic. It's a clean, well maintained clinic. Great experience altogether. read more

It's been a couple years since my review, and I am still as crazy about UPC as I was then. They are a gem in the Pet Healthcare world, and I'm just lucky they are 1/3 mile away . I drive by their office at least twice a day, and the little billboard of pawsomeness makes my day! Dr Adams is back, yay! The office is still bright, CLEAN, and FRIENDLY. If you are considering a new Vet/clinic, if you don't feel like your getting the attention and love at your current office...I highly recommend making an appt here. They really care and are extremely reasonable. Thanks UPC!! We love you! Updated review AGAIN...I know :) I just can't get over how wonderful Dr. Adams and the AMAZING staff at University Pet is. I think you need an honest Dentist, Mechanic and Vet. And they are the best you can get! They are kind and love the pets that visit. We only come a few times a year, checkups and nail trims. But they always know my pups and l always like to give an example of their honesty. My adopted bulldog has AWFUL teeth. So bad. She lost a molar. Putting her under at her age and her breed is not something I wanted to do. I mentioned her teeth to Dr. Adams, and before I could list my concerns, she stated "let's try and brush them. It's risky putting her under for that." I really appreciated that. Other vets might have said YES , only to make a buck. I moved across town, but we make the trip to see University Pet. Thank you guys! You have an incredible team with great techs. See you soon! read more

Took amazing care of my Beagle. The staff is super friendly and always available for questions. The prices are very reasonable and that allowed me to get the surgery my dog needed without having to wait to save up money for it. Will definitely be a lifelong client. read more

I just received an email from University Pet Clinic asking for reviews on Yelp. I actually never thought to write them one. But, since they asked for it... I took a kitten here about two (maybe three now) years ago. The vet came up with a plan of treatment, which involved basically giving my kitten an enema. They then released him to us and told us he should be better in the morning. He died overnight. It was very heartbreaking, and the next day when the staff called to check on Purr-seus's status, I told them he had passed away. They seemed confused about how this had happened, as were we. I understand things happen though, even though I wish the vet would have done something more to help save our kitten. But they get three stars because about a week later they called to make Purr-seus a follow up appointment. Seems like someone forgot to write down that he had passed--which made it really hard to receive a call asking about a follow up. The service was ok. It was pricey, but I didn't mind that because I was trying to save my sister's kitten. I wish more could have been done, but maybe not. Hard to say. But someone should have definitely written down not to call and make a follow up appointment for our passed kitten. read more

Had always had a great experience for many years until we had the bad fortune of experiencing Dennis White, DVM's care. Perhaps a graduate from 1973 is too jaded from many years of service to relate to owners of a traumatised shelter rescued lab, or just a bad day, but I would hate for anyone else to have to administer oral vaccine themselves while trying to convince the old vet that my dog's vocal disapproval of him was not a threat, but acutely reciprocated by both my daughter and myself! Pretty chilly reception. Instead of understanding we got a vehement lecture, and the worst exam I've ever seen in a lifetime of canine care. Our tech Michelle was fantastic, as well as every other veterinarian we have ever had at the clinic, but not this time! If it hadn't taken 6 weeks to get the 'urgent*' appointment I would have really left instead of asking if he would like us to leave. He chose the $115. *in all fairness I was told they do not do urgent care while booking the appt. read more

University Pet Clinic is conveniently located off of the corner of Speedway and Tucson Blvd, where it is easily accessible via Country Club coming in from Reid Park. I brought my 2 year old female Akita, Kaiyou in when she began to show indications of fatigue and lethargy after no improvement in 2 weeks. They were able to see me at my request as a walk-in with no appointment when my concerns increased about the well-being of my dog. Doctor White was present at the time and was able to see Kaiyou. While he expressed knowledge of my Akita, he did show care and compassion, complimenting me on my dog's behavior and training. Over the course of the visit, he began to test for various illnesses, including Valley Fever, blood panels and at my request, a full x-ray. It was revealed to us with the x-ray that there was an indication of inflammation and some indications of a infection. While I was appreciative of the staff for seeing me, there was no treatment provided for Kaiyou until the tests were completed, which took about a week. I revisited University Pet Clinic the following Friday, where it was revealed to us that my dog had reduced potassium levels, but all disease tests were negative. Doctor White prescribed potassium for Kaiyou, which I ordered via Heartland Veterinary Supply when it was discovered that I could not get the prescription filled at a local pharmacy. My wife and I got our dog a potassium for humans and converted the dosage to our dog's in order to get her on something while the veterinary grade potassium was sent in the mail, as there had been a delay with shipping due to the holidays. She showed gradual improvement over the course of a day and a half. I then fixated on the issue with her lungs, discovering that Kaiyou was showing signs of labored breathing with minor cough. As I was returning from Phoenix from work, Kaiyou began to have violent sneezing fits and was seen very cold, despite having the heater running in my car. Again I was seen by University Pet Clinic with no appointment and they were happily able to see me with no issues. I was seen by a different doctor this time who showed concern and more compassion for my case. They conducted an x-ray with no charge and were able to tell me that there is something wrong with her lungs. I asked the staff to provide me with some antibiotics, which they were able to provide. However, they then suggested an ACTH test for Atypical Addison's Disease, which struck concern, as Kaiyou was showing indications of an infection, but not indications of Addison's disease. I chose to go ahead and proceed but later did not attend the appointment, as I saw much improvement in Kaiyou's condition on the antibiotics that I felt that it was no longer warranted. Kaiyou was diagnosed with an allergic reaction by Ragweed Spore Inhalation at Pet doctor RX on Orange Grove and Oracle soon after. She's been treated with a bronchial dialator, Doxycycline, and 2 compounded drugs, and showed immediate improvement within 24 hours. While my experience may have not been the best one, I do find that the excessive tests were unnecessary, but it is not a bridge burner. I do intend to use their services later. While they were unable to diagnose Kaiyou's illness, I did find the staff to be friendly, courteous, and caring. They provided me with phone calls inquiring about Kaiyou's well-being when they were able to do so, and always able to update her chart when I called in with updates. While I would recommend them for their ability to provide payment plans for services (over $400) and that they do offer a military discount, I would strongly suggest going during the week. One of their biggest pros is their extended hours, open until 8 PM, and that they open at 7 AM. They also have a $30 office visit fee. I have retracted my previous review as I felt that the staff, though unable to diagnose Kaiyou's illness, did do their best with the information that I was able to provide to them, and the results of the tests conducted by their staff. read more

I have been taking my older cat to University Pet Clinic for years- most recently, I got a kitten about a year ago and so I was in and out quite a few times with her as she got through her shots, getting fixed, etc. I originally chose this place just because it was near where I was living at the time when I got my older cat (way back before Yelp). In general, I've been very happy with the care my kitties have received. Sometimes when I am there, the doctor seems really rushed and I don't feel like I get as much face time as I would like, but then again, that's how doctors usually are. My cats' doctor is Dr. Adams, and she is very knowledgeable and takes my concerns seriously. I feel that she really thinks about my kitties and what is best for them. I think as far as expense goes, they are somewhere in the middle. They are certainly not the cheapest place to take your pet- but it's much more affordable than a lot of places. Plus, if you can afford it- I think it's better to take your pets to a place where they'll get a bit of extra care and consideration. When I got my kitten spayed at University Pet Clinic, for example, I think the overall cost was close to $200. When you take them to those cheap spay/neuter clinics though- they don't give them intravenous fluids during the surgery or those other important extras. There is a much higher risk of complications at those cheap places (although, of course they are fine if you just can't afford another option). After my kitten was spayed, she was a bit groggy for a couple hours, and then was right back to her crazy little self again. The vet techs and receptionist folks are always really friendly, it's a pleasant experience going there (except for getting the bill, of course). read more

After several visits to this place, I've given up. My bad experience came from one of the desk girls putting in my file about how displeased I was with their services( I was able to read this in my file when the DVM left the room and forgot to take it with them). So everytime I brought my pet here, the DVM would read this in my file beforehand and walk into the room and immediately give me a dirty look. This happened every time. Wow, so immature. So here it is 3 years later and it's still in my file and they're still giving me these dirty looks! Enough already! Other than the fact they require a $45 pet exam everytime you bring your pet in(even if it just to remove some cactus spines, for example), I thought they took good care of my pets. I do know one place in town that is definitely worse than University and that's Miller Pet Hospital @ 4131 E Speedway. read more

I have been taking my doggie here since he was a baby, he is a year old now. They are really helpful and informative and they always treat my dog with such care and compassion it is good to know they are interested in the wellbeing of their little patients. Pro tip- if you can, schedule in the morning because evenings are always very busy and you might not get the staff's full attention or you might have to wait. All in all very good vets , would recommend to anyone. read more