Family Member Purchased a Used Car from this location only for it to have the worst Battery…read moreProblem. All The sales Man Sell The Worse Cars Here Don't fall for any of these positive reviews. There all fake

I bought a car from these folks in August of 2022. I regret giving this dealership my business…read more They have YET to transfer ownership via the DMV and the temporary tags are expired. This car was for my son to drive to work, and now instead I have a $15,000 paper weight parked in front of my house while my wife drives my son to his job. I've been lied to multiple times by this dealership and I'm now preparing to take legal action.

awesome people cools cars theymake it happen bought few…read morecars alr super happy and they take care of u and they are people of there word !!!

Needed a newer car, and the staff at Daly City Auto Deals fixed me up…read more They made sure that I was satisfied. Thanks guys! Sandra

I purchased a used Honda here over 5 years ago. The vehicle had 150,000 miles on it. Ken answered…read moreall my questions patiently and truthfully. I had the vehicle looked at by a trusted mechanic and the repairs he had mentioned were all verified (new clutch and a few others). Ken is straightforward and ethical. There are not many places providing this kind of business. On a side note, it should be understood that this is a private, used car business. A lot of the low ratings, you can tell, are from a lack of knowledge about purchasing, or even maintaining a used, high mileage, car. The funny thing is how these folks are surprised when they receive quotes for repairs on their used vehicles. It's like going to a shoe store with worn shoes and being surprised when the salespeople offer to sell you a new pair.

Park Auto Sales thank you so much for the car I purchased from you. My grandma is so happy with her…read morelittle car. She called me and said I never thought that I could get such a great price, great customer service, and alot of satisfaction from a small used car lot. She said she was surprised by the sales staff there. Thanks again for helping my 94 year old grandma. She's so happy, and calls me everyday and tells me how much she loves her car.

The whole truth: I hate buying cars (especially used) and I kinda hate used-car salesmen. I shared…read morea house with one for six months and I genuinely think he was a sociopath: it's left a (psycological) scar. So I approach every interaction with his kind with extreme suspicion. That's how I felt driving up to SF to view a Nissan Leaf we liked the look of on their website. Green Light could not have been more of a breath of fresh air. We looked around the cars in the lot entirely unhassled by the sales team. No smell of sleaze as the sharks circle their prey. We had to go into the office to ask for the keys to looks inside the one we like, even then we were left completely alone to - y'know - make our own d*mn minds up. We took the car for a test drive ENTIRELY ON OUR OWN, no blather, no constant triangulation to find our pressure-points, weak-spots. We ended up waiting in their office for while (our fault, not theirs!) and we had nothing but a pleasant conversation with their sales guy about health insurance and weather and stuff. So we bought the car for a perfectly reasonable price. And it's been great. We were never treated with anything but total respect and courtesy. I can't say how utterly different this experience was to what I expected and it's like entering the garden of eden of car sales. It should always have been like this. You guys rock, hard.

I purchased a vehicle from Green Light Auto Wholesale in Daly City and financed a little over…read more$41,000. My problem is not with the car. My problem is with the financing experience. I have excellent established credit and a long history of successfully financing vehicles. I had just paid off a Tesla loan that was at approximately 6.5%. I was also prequalified with Chase and Capital One before purchasing this vehicle. Since this purchase, I have been prequalified with Ally around 6.5%, and PenFed has prequalified me around 6.5%. When I arrived at Green Light, I was told they worked with Capital One. The financing I ultimately left with through Capital One was 9.99% for 60 months. That immediately bothered me because I specifically questioned the financing and was told, in substance, that they don't mark things up. I contacted Capital One afterward and specifically asked what rate Capital One originally approved before any dealer participation or markup. They would not disclose a buy rate to me and would only tell me that my signed contract says 9.99%. I am NOT claiming that I know what Capital One's original buy rate was because neither Capital One nor the dealership has provided that information to me. What I can say is that I find a 9.99% rate extremely difficult to understand considering my credit and the approximately 6.5% financing available to me elsewhere. I was unhappy enough with the financing that within FIVE DAYS I paid the $41,000+ Capital One balance down to approximately $900. I am leaving that small balance temporarily so my regular lender can refinance it at approximately 6.5%, pay Capital One directly, and handle the lien/title lender-to-lender. So instead of carrying their 9.99% loan for 60 months, essentially the entire principal was gone within five days. For perspective, even Capital One currently advertises 60-month used-auto rates as low as approximately 6.5% for borrowers with excellent credit characteristics. Obviously advertised rates don't guarantee anyone a particular approval, but combined with the other financing offers available to me, it makes my 9.99% contract even more frustrating. If Green Light wants to respond publicly, I would welcome one simple answer: What was Capital One's original lender-approved buy rate on my transaction, and did Green Light receive any dealer reserve or rate participation on my 9.99% contract? I would be happy to update this review if they provide a straightforward answer. I like the vehicle. I did not like the financing experience at all. Anyone with strong credit buying here should consider arriving with their credit-union financing completely finalized and should compare the dealer-arranged APR carefully before signing.

So about a month back, I receive a message from a woman whose name I believe was Katrina. She was…read moreapologizing profusely for the lack of service that I had received, and promised to make it right should I still be interested in the vehicle. She also stated that if she did not hear back from me that she would delete all of the information that I had left on their website. I replied to her stating that I had looked at so many vehicles over the past few weeks that I would like her to send me the vehicle details one more time so I could make sure it was in the lines of what I was looking for. It is now over a month since her initial message and I have still not received a reply from her? It seems very strange to me that this company has no follow through, especially for customers really trying to purchase from them! Make of it what you will.

Great overall experience. Dealt with Mike. Honest guy. Wish I could've bought my wife's vehicle…read morefrom here as well, but he didn't have the stock at the time. I would encourage anyone to visit his spot and would feel comfortable referring non-car folks his way. Personally, I'm a car enthusiast and know the vehicles I'm interested in buying - from market value to any typical mechanical or electrical issues per model. I research each model thoroughly from TSBs to customer feedback on forums. The vehicle I was searching for was priced very fairly at Auto Experts - low miles, great condition etc. After seeing the car, it had some typical superficial issues (10 minute fixes) that are common for this particular model (Mercedes C300). The price was several thousand below market value, so it was certainly fair. (Try and get a button swapped out at the dealer $1000 or you can just clean the contact $0). Mercedes drivetrains (except for some of the m272/273s) are pretty rock solid, so you just have to deal with little electrical issues for the aging models. We had a great chat about cars and things and not once during our time was I rushed or pressured to buy. Super low key. In fact, he encouraged me to think over the decision and offered to trade cars for the weekend. Mike said to look it over for the weekend, show my wife (key point), take it to a shop - do what I had to do. Unreal. I wound up buying the car. It's been a few months and absolutely no issues. Ironically, as much of the vehicle as I inspected, I hadn't looked at the rear tires. Front tires were practically brand new and I must've only checked there. When I stopped by to take care of some more paperwork about a month later, I brought it up to Mike. He gave me a loaner for the day and had 2 new tires installed in the rear. Best car buying experience I've had at a car dealership - private or corporate. Definitely give them a shot if they have a model you're interested in. (Personal note on buying a used car: I think generally used car dealers get a bad rep from uneducated consumers. Case in point, I bought my wife's vehicle from another un-named private dealer which had one of the worst customer experiences - the cliche pushy high pressure types. After we bought the vehicle, the radio stopped working - a typical fuse issue for that model Mercedes. (The fix is literally to unplug and replug the fuse in.) Then, the CEL light came on a month later - related to a vacuum hose fitting that was known to crack - leaking air. Cut the cracked end and plug it back in. Both cases were not a reflection of the dealer, but it would be easy to blame them, as much as I would've liked to...)

Truly great customer service by the service/parts team at Daly City Mitsubishi...I was up in NorCal…read moreand my key fob battery was low & so I was worried that I might be locked out of my car...drove to the closet Mitsubishi dealer (Daly City) and George & Georgi & the rest of the team took care of it right away...friendly & knowledgeable...love my Mitsubishi Outlander PHEV...with almost 95K miles it's been bulletproof...Japan built quality & engineering...

Justin in parts set me up with a catalytic converter for my old Mitsu. Was able to get it ordered…read morefrom Japan, too, as the part was on backorder. Always polite and clear communication. The part arrived when I was on my honeymoon but Justin held the part for me for two weeks. Too bad they wouldn't ship to my home but picking up was easy enough.

Trax Auto is absolutely amazing! They have great vehicles that are fully inspected and road ready…read more I have purchased two vehicles here and have been treated first class by Manny. Not only are the vehicles clean and ready to go the service Manny provides is first class. I was treated as if I was family and that is rare in the world we live in today. Thank you Trax Auto!

Do not come here whatsoever I had a horrible experience still dealing with this years later! Got my…read morevehicle and a month later found out the transmission was ALL BAD, contacted Mansour the OWNER AND HE WAS EXTREMELY UNPROFESSIONAL AND BEYOND DISRESPECTFUL AND RUDE. This whole place is a fucking joke. I've had this car for four years now and my transmission is still messed up with a turbo charged! HORRIBLE EXPERIENCE I SHOULD'VE JUST FOLLOWED THROUGH WITH A SMALL CLAIMS COURT LIKE I WAS GOING TO WHEN I SERVED HIM THE PAPERWORK. Never go here they will rip your head off and they don't give a fuck. Horrible people how could you do this knowing that people work hard to try to help their families and you guys just want the money of course don't care about people getting into horrible accidents because of the fucked up cars you already sold and you knew that we were fucked up!!!!

Shady's services were impeccable! My car was being transported from South Carolina and I rented one…read moreof his vehicles for my assignment close to 11:30pm. The vehicle was exactly what I needed; it was clean and comfortable. The vehicle had no issues during the entire week! Once my car was nearby I reached out to ask if he knew a mechanic that could check it out because my back tire was damaged. Well to my surprise he's also a mechanic and was able to be of great service with phenomenal references! He has been such a blessing during this entire process! Always recommended for car rental as well as car repairs and services all in one! I appreciate you and the service that you provided!

Great experience.. Easy to deal with.. Would definitely buy another Car or Truck from them.read more