The good was good. End there The service wasn't great, no refill requests, no water, not very friendly. Server dis not ask for any condiments needed, neither were there on the table. (There wasn't even salt and pepper on the table) Food was good, but not coming back due to the service. Left no tip. read more

Red Embers Bar & Grill - The Best Burger - Bars Near Me - Surprise, Arizona

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Stopped in for lunch yesterday with my coworkers. The place was not busy at all on a weekday around 1230. We had excellent service with the server being very friendly and attentive. Our group got a variety of tasty foods, but I think I won the luck lottery with the Smokehouse Burger. It was delicious. Add to that their fries and it was a very indulgent lunch and I don't regret any bite. The restaurant was modern styled and perfect for a lunchtime or evening. read more

Red Embers Bar & Grill - Bars Near Me - Surprise, Arizona

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Lauren and Noah took excellent care of us. We had a very large party and they did an amazing job of accommodating all of us. The food and atmosphere were great! read more

Not bad for first timers.... Pretty good staff went in early as soon as they opened. Order meat love personal pizza , small batch chicken wings half garlic parm and half Korean. Extra crispy with dipping sauce on the side. Waitress was bomb. Thank you Kaitlyn! You rock! read more

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My boyfriend and I typically enjoy visiting Uptown and love Red Embers, even do pick up often! Unfortunately Thursday November 9th when we went to pick up our food, and an individual by the name of Chase was excessively rude and spoke to us as if we were incompetent individuals. As paying customers and members of the community this situation was very disturbing and ruined the experience that we so frequently enjoy. I've never met an unprofessional staff member on any of my encounters, until tonight. It would bring us sadness to invite family and friends to this establishment, unknowing if this individual or others that speak in such demeaning manors were to be the ones to serve us. Sincerely disappointed and have reached out to the location, but have yet to hear back. read more

So I was planning on having my date night at this food establishment and I thought it would have been nice to eat then play some games. When we arrived, there were a few people at the bar...and it looked to be like 2 servers. We waited by the sign that said wait to be seated. The two servers were waking in our direction then, one walked off somewhere else and the other started to clear off a table. The bartender was taking care of the people at the bar. We stood and waited about 5 or so minutes for someone to acknowledge us and get us seated but, that never happened. We ended up walking out with empty tummies and feelings like we're not going to come back. read more

Been here a few times and while the grandkids play games I have enjoyed a cold beer at the bar and ok service. Then the kids wanted to eat here. THE WORSE SERVICE WHILE EATING IN SURPRISE!!!! The cheese pizza was disappointing so that says it all. Our server was horrible! For the first time ever I left ZERO TIP! This is one entertainment family place In surprise and I do not recommend it. Sad! read more

The best crispiest chicken wings ever! When the weather is nice sitting on the patio for fresh air is nice

Walked in at 4pm, party of 7. We waited 40 minutes and asked multiple times (5x) to get a waiter or some level of service. Only until we asked for a manager did someone meander on over. We ended up going to Native and being helped within minutes of sitting down. In addition, a group of 5 walked in 30 minutes after us and an employee walked over within minutes. Not surprised to see terrible reviews by others. If the service is this bad, can only wonder what the food must taste like.. read more

Our family of three dined as part of scoping for a birthday party which actually turned out to be an amazing venue overall. The space itself is bright, modern, spacious, clean upscale sophisticated venue l that beats the average jumping venue and the other bowling alleys are just not as nice. So we went and had dinner here I see the reviews are low and it's mostly for service but it's not because it's bad as the servers are friendly but it's not their fault it's understaffed as many places are post-pandemic. SO WORTH this one negative slowness-- the food is PHENOMENAL- everything we had from fried foods to specialities that needed the right spice blends were vibrant & fresh! Some of the best french fries as suggested by our sweet server. For sports fans they have screens & a nice bar. Plus you can people watch or Bowl yourself or checkout the great arcade. Solid surprise venue! read more

Food was terrible - service was super slow and not good. Don't pay $2 extra for the seasoned fries or tots!!! I did and all I got was a few shaving of Parmesan cheese on my tots - really - Philly cheese sandwich was super dry and had zero flavor!!! read more

This is a nice place to get together with friends for food and drinks in the Surprise area. The staff is friendly, the food is upper quality bar fare, and there is an abundance of screens if you want to watch sports. Don't expect a quiet place, though, as this opens into the bowling alley and the kids' arcade. But if you do want a more quiet atmosphere, go to the al fresco dining area outside. read more

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The absolute worst service!!! We get seated by the hostess wait 20 min to get told to order our food through the QR code because our server is too busy. Had to go up to the bar to order drinks. The bartender seemed completely annoyed! No one working here seems to want to be here . The food was decent. We won't ever eat here again or suggest it to anyone. read more

Food is decent. Service is the worst Ive experienced.. all 3 times that Ive been here. 15 mins for a soda refil. Is just an example..restaurant had 2-3 other tables.. just horrible. Lesson learned not going back.. I emailed management regarding the horrible wait staff.. no respose. read more

Adding a little class to a Alley. Let's be real, nobody likes Alley ball food. It's mostly chemical preservatives and Gov'ment cheese microwaved within an inch of its life. But then there is Red Embers. Better then I expected, given the relative low reviews. Though I could t really articulate what I anticipated--a bowling pin cut vertically and steamed to be served like artichoke hearts, a bowling ball burger made with real bowling ball, alley shoes mixed in to the nachos sprinkled with foot powder... My imagination runs scared at the thought. But nah, we were pleasantly surprised with the Service & Food. So much better then Alley-Ball Food. that's why I'm giving this places a thumbs up. read more

Located inside Uptown Alley. Place must've been short staffed since we waited 30 minutes for a table but there were a ton that were free. Fried mozzarella were really good. Fish taco, traditional chicken wings and fries were average. Good drink options though. read more

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* food ok. * food came out luke warm. NOT HOT! * service with a full staff of people walking around soooooooo slow! * likely will not return I am not sure why this place can not have better leadership or staff. The service does not seem to be urgent with anything when waiting on tables. To get a check back seemed to take forever! read more

First of all.... we went here to celebrate my nephew's 12th birthday. Secondly, the bowling alley/arcade and laser tag were all a major hit.... lots of fun. We decided to have lunch here... and I decided to have the Cobb Salad; the kids had pizza (which they all said "tasted funny"). Three-hours later... the WORST food poisoning I've ever EXPERIENCED ensued!!!! And it lasted 48-hours!!! The most painful 20-lbs I've ever lost. I left several messages for the manager to call me back - but to no avail. I'm never-ever... EVER returning to this bacteria-infested septic tank. read more

Don't order the $16 pasta with chicken. Tiny portion. Complete rip off and tasted worse than pasta in a can.

Took my kids and nieces here awhile back. It's like the are trying to bring a little bit of Scottsdale to Surprise. Upscale designer food with upscale designer prices. Not good for kids, over priced. In a bowling alley you need options for kids - families. This isn't it. There should be something for them. The Alley is big enough to have a mom and pop diner among the mix. Good for dates, couples, over 21 people. Good for those who want to spend $20 on a caesar salad and soda. Which the salad sucked. My bill was over $90 (not incl tip) for 3 adults and 3 kids, for lunch! read more

Alright, I've waited until I settled down before I wrote this. It's about a new establishment that opened in Surprise, Uptown Alley. My wife and I used to be in several bowling leagues and sponsored several teams. Then, we moved to Surprise. I was excited when I heard about a bowling alley opening in Surprise. My daughter was celebrating her 32nd birthday. We thought what a wonderful way to check out this new place. First, dinner at the RED EMBERS with a few cocktails, opening presents with a few more cocktails, a birthday cake and a few more cocktails, followed by a few lines of bowling for the entire family (Party of 8), and possibly having in a few more cocktails. This ain't gonna be no cheap date. To make things easier, and to add an element of surprise, we decided to take the custom birthday cake we had made to the restaurant where we were to have dinner. That way, they could serve it for dessert, surprise my daughter and really embarrass her with "HAPPY BIRTHDAY". We have done this several times, at many restaurants. My wife takes the cake to the restaurant and is told they can't accept it. After a brief conversation, she returns home, and not very happy. I call the restaurant, ask for the manager, and engage in a very long conversation. I explain we're neighbors, this is our first experience with their place, it's my daughter's birthday, etc. She blames County regulations for this decision. I inform her that every other establishment we have gone to with this has gladly accepted and served. She stands on her denial, based on County regs. I inform her that my wife has several years in Food and Beverage management, including many years at Arrowhead Country Club, and that no regulation exists. She stands firm. Not to upset the daughters, my wife and I continue as planned. The food was okay. Mark, our server was good. I believe, as an attempt to pacify, our server comped a birthday brownie after dinner. Too little, too late. As for the bowling experience, again so-so. Too dark and too noisy. Ghetto boys in the lane next to us did not enhance the experience. We had our Grandchildren there and the language and actions from our neighbors was deplorable. Thanks for ruining a special day for our family!!!!!!!! read more

This restaurant is located inside Uptown Alley, the new bowling alley/arcade/laser tag complex in Surprise. My husband and I were there on a Wednesday night just a week after they opened. I am sure they had some kinks to work out, but I would definitely go there again to eat. Nice bar with lots of TVs and a huge projector screen for us sports fans. The restaurant was clean, and the staff friendly. We were seated right away as it wasn't crowded, but I heard that there was a line out the door just to enter the building on opening weekend. Not sure if it has already, but the novelty is bound to wear off eventually. As for the food.... Blackened Mahi sandwich tasted good, but overpriced for the little amount of fish I got. The California Chicken sandwich also tasted good, and was much more reasonably priced. Two complaints I had about the food though.... sandwiches were supposed to be served on a Kaiser Roll, but were served on a hamburger bun. (I know it's tough to find good bread out here, but there's a big difference between Kaiser roll and hamburger bun.) The other complaint I had was in regard to the side of fruit. Technically it was fresh fruit, but it must have been an old batch. Soft, mushy and each piece of fruit lost its individual flavor. All in all, I had a good experience here, and look forward to going back. read more

Been here a few times, have no problem! We have had their pizza, burgers, nachos, and my favorite! Coconut Shrimp! Yes, this is a little pricier! Yes, Surprise is trying to be the West Valley Scottsdale! Nothing wrong with that! It's going to take trial by error to make things better! Some of their food needs to improve, but with the choices at that area! Red Embers is a must try choice! read more

Red Embers could be better. Service was slow, friendly enough, but slow. Food wasn't great. We ordered a few different things from the menu. I tried a wing and put it down after one bite. Sauce smelled weird. IMO chicken tasted as if pre-cooked, held in fridge for awhile, and just dropped into a fryer to be crisped to order, not completely fresh cooked. (reminded me of when you eat yesterday's chicken leftovers.) Pizza wasn't great. We had two. They looked visually appealing and generously sized, but none had great flavor. One seemed slightly doughy/undercooked. I would almost have preferred Little Caesar's to that pizza, if that says anything. Maybe we should have gotten burgers. Fries and chicken fingers were decent, so they have that. :) The place was clean. It's convenient if want food while at Uptown Alley (they serve the bowling lanes too). Prices were reasonable for amount of food. If only the food were a little bit better, it could be a 3 or 4 star place. Probably won't return any time soon. I'd be more likely to just order some fries at the bowling lane if we get hungry while bowling. read more

The new menu is darn good. The food is good although the kitchen definitely needs a major improvement. We waited 40 minutes for dinner and that is simply unacceptable. The managers don't seem to have a grasp of their restaurant and kitchen. The Juicy Lucy is really good. Hear flavor, big burger at a fair price. Everyone enjoyed their food although the two build your own burgers we had with bacon both had cold bacon. For $2 and 40 minutes I definitely expect nice hot bacon on my burger. Them again after 40 minutes what do you expect. Hopefully management greatly improves. They have a very good product potentially. read more

Good sandwiches and burgers, and a good selection of beer as well. A Ginormous screen on which to watch playoff games, and the crowd was certainly enjoying the view! Service was really terrible - unfortunately the server was trying to cover too much ground and she just couldn't pay any attention to us. read more

Was here on a Saturday night to celebrate a friend's birthday. Throughout the course of the evening, I purchased an adult beverage at 3 different bars within the bowling alley. The beer was flat and overpriced, and service was painstakingly slow. Management should hire more employees to help things run more smoothly and keep patrons happy and coming back. The mixed drinks were overpriced as well, and food tasted stale (tortilla chips). Chairs were a little sticky, and empty bottles/glassware were left out long after they had been finished... I didn't see too many employees cleaning/wiping or bussing tables. The atmosphere was lively and modern, and I liked the the layout of the entire establishment. Will I go back? Definitely not to eat or drink. Maybe to bowl. read more

I've been a number of times to Red Embers and have never had a bad visit. The service is always friendly and prompt though I will admit, it's a bit less prompt at lunchtime which appears to be the time of day when they are training newbies. I've had a wide variety of menu items and while none have disappointed, my favorites are the chicken pesto flatbread and the veggie tacos. Look forward to future visits! read more

Well tried Red Embers out today. Service was really bad. We watched server's walk by and no greeding.. Finally someone stopped by and took our drink order. The waitress gave us a menu and took our drink order but never cameback to take our food order... we watched customers leave their seats and go to the bar to serve themselves.. I had to flag down the waitress to get my bill and get the out of there... Glad we tired it so we can cross it off our places to go... We will head across the parking lot to your competitor were we know what to expect.. Good luck to them.. read more

We stopped in after the kids played laser tag for an appetizer but ended up staying for a meal. $2 draft beers for happy hour, $4 appetizers including a big plate of nachos and wings. We stayed for a flat bread pizza which I loved and the kids split a burger which was cooked medium to perfection. Very pleasant surprise in a bowling alley. read more

Table was dirty, menus were filthy and covered with dried and sticky food. Granddaughter got mini hamburgers and couldn't eat them they were so dry and stale. Service was VERY under staffed so the service was horrible. Nice looking place, but won't be back. read more

Enjoy the food. Greatly improved since it first opened. Great happy hours and food specials. The staff is awesome.

We were hesitate about going here but we went and wow it was so good. Beer was super fresh plus they have Coors Banquet on tap. The food was awesome and prices are reasonable also. It was such a great atmosphere on Sunday as they have all the football games on. We have found ourselves a good clean sports bar. Quick note stay away from Under Review sports bar in the same parking lot, it's horrible over there and food is not great. read more

Came in to eat ...restaurant part was closing so we sat at the tables behind the lanes and not one employee offered to wait on us...where we were told served food until 11...first time here and so disappointing...waited 15 mins...walked to restaurant to complain and was not acknowledged by bartender cashing her drawer out or the Manager who was wearing a rust colored shirt...! That sucked! read more

I don't understand all the negative reviews for this place. I've eaten both in the restaurant and had stuff brought over while I'm bowling, and it's always been good. The prices are a bit high, but it's definitely a step up from usual bowling alley food. I can't comment on the bar, as I don't drink. The food I've had has always been good. They have 1/2 appetizers happy hour on weekdays until 6pm, and most will come in at $5, which for the quality of food is quite decent. I've had a couple of their pizza's, and they're probably the bets pizza in Surprise (which I know, isn't hard to do.) They do have a bit of a clash as they apear to be trying for a bar and upscale restaurant feel, but they're in a bowling alley / laser tag / arcade establishment .... It can get noisy, and it doesn't really work for kids; though I usually don't see them in there. read more

We are here waiting to bowl (7 of us) and hungry. Tried to go to this restaurant because there are many open tables. The two younger girls at the front will not seat us because "they are waiting for a group of 12 to come first". We see about 5-10 tables open and plenty of servers. This place just lost at least $100 worth of our business. read more

Good food and good service. Normally go here for happy hour. Looks like it would be a good place to go for some football watching as well.

This is my favorite spot in Surprise! The food is a culinary delight, 5 stars. The entire menu ( which is updated often ) is the bomb! From the wood fired pizzas, hand held sandwiches to the fresh, hand made pasta beef short rib pasta, it's all AWESOME! read more

Really disappointing. The sliders were grey. The sweet potato fries must of been the bottom of the bag. All broken stubs. Over fried. And really a small portion. I laughed when the food was put down, it looked so bad. I have 2 stars cause my husband was so hungry he said it tasted ok read more

Great place to watch a game. All the extras are here: Darts, pool tables and bowling. I would say this is the best sports bar in the mid eastern Surprise area. read more