Unforgettable Birthday Celebration! What a Blast! We came to The Lola in Glendale to celebrate my friend's birthday, and we couldn't have picked a better spot! They happened to be celebrating the World Cup at the same time, which just took the entire experience to a whole new level. We had an absolute blast celebrating here. If you're looking for great food, killer drinks, and a high-energy atmosphere for a celebration, The Lola is the place to be. Can't wait to come back! read more

The Lola - burrito challenge - Cocktail Bars Near Me - Glendale, Arizona

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I really wanted to love Lola's because the atmosphere is great, but unfortunately the customer service and communication have been beyond disappointing. Trying to book my mom's 50th birthday party was a nightmare. Emails went unanswered, phone calls weren't returned, and I ultimately had to drive there in person just to get the event booked. After finally securing the date, I waited for a follow-up regarding the details, only to discover that the general manager had been let go. I was given the new GM's name and phone number, but despite multiple calls and text messages, I was completely ghosted. This left me scrambling to find another venue with only one month before an important family celebration. No customer should be left hanging like that after booking an event. This was actually my second chance giving Lola's another opportunity because I genuinely like the vibe of the place. The first time, my group of only six people was still enjoying drinks when staff told us we had to leave at 11:00 p.m. because there wasn't enough business to justify staying open. That experience was disappointing, but I decided to give them another shot anyway. Sadly, after this experience, I won't be returning. Great atmosphere means very little when communication, professionalism, and customer service are consistently lacking. read more

Visited Lolas while in AZ. Let me say this, the restaurant puts a lot of focus into the aesthetics and the alcohol, so we don't notice or care too much that the food isn't slamming. I get it! The customer service was nice. The servers were attentive and personable. The music was bumpin!!!!!! The music alone would be a solid reason to return. We had the mimosa flight as that was the only thing available at the time we dined. According to our server there were issues with the bar which limited the assortment of drinks. A few people ordered steak and fries, the scramble breakfast, and a grilled cheese sandwich. The food was mid. The establishment could have been cleaner. We had someone's straight hair on the table and chairs, and we were one of the first patrons. Otherwise, it was a pleasant experience. read more

I stopped by for brunch with my friend and this was my first time here and the ambiance is such a vibe here! It's so fun! The service was also great! My server was very attentive. The food was also soooo good absolutely loved it! We got the mozzarella squares to start and the lola wings we got the buffalo flavor and they were bomb! We loved it! Then I ended up getting coffee the Donut Dirty Latte (I noticed they never put the donut on my drink LOL) but the latte was still delicious! My friend got the bottomless mimosas. For our main meal I got the cinnamon toast crunch french toast and this was SOOOO good!! Absolutely loved it. My friend got the classic French toast and she also liked it! I would definitely come back. I recommend checking this place out if you have not already. read more

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Brunch was So much fun at the Lola! From the staff to the other guests...everyone was so happy and just enjoying the moment. The music was Bad Bunny themed on this Saturday so we all got our dance on. I enjoyed the huge breakfast burrito, it was full of deliciousness, papas, eggs, pico and Chipotle sauce. My wife enjoyed her waffle with everything in the side and they offered softened butter. The endless mimosas were $25 per person and it was definitely worth it. We requested a watermelon sauce in the side and it was a $1. We all left happy full and with good energy. read more

The Lola - Lola Burrito - Cocktail Bars Near Me - Glendale, Arizona

You can tell they really want the place to look nice, some of the waiters and waitresses dressed really appropriately and others do not care. Our waiter was super nice and made sure to double check any info about the menu before giving us an answer he didn't know. The drinks were so yummy, but we had one dish that was not great and a little over priced. One thing I loved was the music! I had a great interaction with Jackie the manager, I expressed our concerns and she fixed them immediately! I appreciate the transparency and the extra effort to make sure we had the best experience. Thank you, Jackie! We'll be back because of you! read more

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I am extremely disappointed with my experience at Lola's today. When we arrived, we were neither greeted nor seated. We stood waiting for approximately 25 minutes while multiple servers walked past us without acknowledging us. After waiting, we finally asked if we could have a table. I even attempted to get the attention of an employee at the front desk and was completely ignored. There was little noise and not many customers present, so I am confident he heard me. After being told we could sit, no one brought us menus. We waited another 15-20 minutes before grabbing menus ourselves, only to discover they were the wrong ones. Shortly afterward, staff brought us the correct menus, which leads me to believe they noticed the mistake but had not initially assisted us. When we sat down, there were old cups left on the table. We requested clean cups, and while new waters were brought out, they were served in cups that appeared dirty and did not belong to us. I noticed black particles floating in my water, which was extremely concerning. We then requested plastic cups instead. Unfortunately, the issues continued when our food arrived. There was a strand of hair on one of the burgers. When we informed our server, he completely brushed off our concern and instead focused on discussing another item that was missing from our order. A few minutes later, he returned with fries, and we had to explain again that there was hair on the burger. He took the burger away but never apologized, offered a replacement, or showed any concern regarding the issue. As paying customers, we expected basic hospitality, cleanliness, and customer service. I could understand delays if the restaurant had been busy, but there were very few people there at the time. The lack of attention, poor service, cleanliness concerns, and dismissive response to finding hair in our food made for an extremely unpleasant experience. I am highly disappointed and disgusted by the treatment we received and hope management takes these concerns seriously to improve the experience for future customers. read more

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The Lola is a straight vibe! We visited from out of state and stopped in for their weekend brunch while celebrating a birthday, and this spot definitely knows how to bring the energy. The location in the Westgate Entertainment District is perfect--fun, walkable, and surrounded by so much to do before or after your meal. Inside, the atmosphere was electric. Think high-energy brunch party: a live DJ, sparklers, shot parades, dancing, and nonstop hype. If you love a good daytime turn-up, this is your place. The décor is stunning--chandeliers, greenery, neon signs, and photo-worthy details everywhere you look. Honestly, the aesthetic alone makes the visit worth it. The food itself was mid--not bad, just not as standout as the vibe. The cocktails and presentation, however, were on point. Service was good, especially considering how packed the restaurant was. Our hostess definitely had her hands full, but she kept things moving and stayed friendly throughout. Overall, we had a great time and would absolutely come back for the drinks, ambiance, and party energy. If you're looking for a cute, lively brunch spot where the vibe is the main event, The Lola delivers. read more

The Lola - Cocktail Bars Near Me - Glendale, Arizona

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The Scene I was genuinely excited to visit The Lola. A week before our trip, I made a reservation for a coworker's going-away dinner while several of us were in town from across the country. Based on the photos online, it looked like the perfect place for our group to gather. I confirmed my reservation through both the email and text reminders. On the day of our reservation, another partner agency happened to be in town and wanted to join us. Since the website wouldn't let me modify the reservation, I called four times after they opened to see if I could add a few more people. Unfortunately, no one ever answered the phone. We decided to arrive early and ask in person. The Service When we arrived, the restaurant was absolutely packed. The hostess told us we were welcome to walk through the bar to see if we could find a table ourselves, but that they were extremely busy and likely wouldn't have anything available. After looking around, we came back and asked if the patio was an option since the misters made it surprisingly comfortable despite the Arizona heat. We were told the patio was for reservations only. When I reminded the hostess that we had a reservation, the explanation suddenly changed to, "We're on an event menu tonight." She handed me the menu while I stood at the host stand, walked away, and never really explained what that meant for our reservation or whether we would actually be seated. When she returned, instead of offering a wait time or another solution, she suggested we try Thirsty Lion down the sidewalk instead. At that point, it became clear that our reservation wasn't going to be honored. Parting Thoughts I completely understand that restaurants get busy, especially during major events. What disappointed me wasn't the crowd--it was having a confirmed reservation, receiving multiple confirmation requests, making several unanswered phone calls beforehand, and ultimately being left without a table or a meaningful explanation. read more

I remember when this place used to be Saddle Ranch back in the day, and it's definitely changed a lot since then. The inside is really nice now--disco balls hanging around, tons of TVs, and plenty of spots that are perfect for photos if you're going for that Instagram vibe. We came to celebrate a 19th birthday with a party of eight, and our server was honestly great--very attentive, friendly, and on top of things. Unfortunately, once we started ordering food, things began to go downhill. There seemed to be a disconnect between the server and the kitchen. Orders were coming out incorrectly--one of our friends asked for ranch with their salad and got Caesar instead. I ordered a steak medium rare, but it came out medium well and was chewy like rubber. I politely let the server know, and he handled it really well--he apologized, was understanding, and offered to switch it out for salmon instead. A few minutes later, after speaking with the kitchen, they decided they were going to remake the steak and give me the salmon, while also removing the steak from the bill. I appreciated the effort, but it was a bit confusing since I only wanted the salmon at that point. When both dishes came out, the steak still wasn't right--it leaned more on the raw side than medium rare. I gave it a try, but ended up pushing it aside and sticking with the salmon. Unfortunately, the salmon wasn't much better--it was overcooked and burned on the bottom. The vegetables that came with it were completely underwhelming--bland, under-seasoned, and so undercooked that I had to use a steak knife just to cut through them. Overall, the main dishes were a big disappointment. It really felt like the kitchen was off that night--the chef was definitely not cheffing. On a positive note, the happy hour specials were great, the appetizers were solid, and the espresso martinis were probably the highlight of the night. I might come back for drinks and apps, but based on this experience, I'd skip the entrées. read more

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Lonyae was our server and he was amazing. He was attentive and quick. He works hard and was running all over the place. We came in a party of 7 and while service was bit slow, it was very entertaining. The champagne parade was so fun! They go around with free champagne and random shots to all the guests. All the cocktails were good, a bit sweet for me but everyone loved it. My Bloody Mary was slightly spicy, just how I like it and made to perfection. All the food items we had were generous portions and good. Lola's is a fun place to get together and party. The decor, DJ, champagne parade, champagne gun, sparklers all elevate the dining experience. read more

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The Lola had a glow up and I'm here for it. I heard so many great things about the Lola and the food was stellar. When you walk into the newly renovated restaurant, it's such a cool vibe. There are post-able photo op areas everywhere but especially the front area with these cool egg chairs. The live DJ also plays some killer tracks while you dine and drink. I got a few different items to try including a burger, the steak frites, and mozzarella squares. Each and every item k for was cooked well, seasoned well and tasty. The cheese pull food the mozzarella sticks was epic as well. I of course has to try a couple of drinks too since I saw you can drink out of a pineapple (who wouldn't want to try that). The drink was tasty and it felt like a tropical escape. I'd recommend stopping by and if you have April as your waitress, she's amazing. read more

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Javon was a excellent host! It is my Birthday and he was very patient with us ladies as we could not make up our minds He listened and answered all of our questions. The Lola is a vibe, we will definitely back! read more

Made a reservation over two weeks ago and they sent an email cancellation 2 days before the reserved day. very disappointed! this is such a huge inconvenience for a large party. I still haven't received a call back. read more

We made a reservation at Lola for dinner and drinks before the Chris Stapleton concert at Desert Diamond Arena. We've never been to Lola before, but it's close to the arena so we decided to give it a go! We showed up and both the host and hostess looked very frazzled. We got there about 10 minutes early and gave our name for the reservation. We were told we would have to share a long table inside with other people if we wanted to be sat now or we would have to wait a while even though we had a reservation? That was strange but we said fine we could share a communal table. It was extremely hot outside so we just wanted out of the heat and to get inside. We sat down inside and immediately felt stuffy and even more hot than we did outside. We looked around and noticed people fanning themselves with their menus and sweating. Then we noticed big fans on the floor. Their air conditioning was OUT!!! It was packed inside, 110 degrees outside and they have no air conditioning and didn't tell us!!! Completely unacceptable! I asked our server if the air was out and she told us yes it was. She was very sweet and it certainly wasn't her fault. The management and host/hostesses needed to be informing people the air was out and let them decide if they still wanted to dine there. They have tables outside but the misters were on so high the tables were soaked so there was no way you could sit outside under the minsters without getting wet. We got up and left. Such a bummer bc they did have a creative Chris Stapleton themed menu to go along with the concert and they were playing his music, but the heat inside was unbearable and how slimy of the management to not inform people. read more

The Lola - Chris Stapleton Themed Menu before his concert - Cocktail Bars Near Me - Glendale, Arizona

This is the old sugar factory location. On a positive note, the atmosphere is fun. They have a DJ that plays music. Mimosas were good. Now for the food. Definitely bring your wallet, this place is not cheap. The quality of the food is lacking. I ordered a breakfast burrito with bacon, $18 with liquid scrambled eggs. One friend ordered eggs Benedict. Came with hard boiled eggs on it? What? Who puts hard boiled eggs on eggs Benedict? Other friend ordered French toast, it was under cooked. Should have stayed on the grill longer. She also ordered 2 over HARD eggs. They came with runny yolk. She sent them back, 2nd batch came with one still having runny yolk. The deep fried cinnamon French toast sticks were good. So all and all NO I would not recommend. Might be OK for a sweet 16th party or something? Very disappointing. read more

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We had a reservation we were able to walk right in the food was great. The service was great highly recommend. read more

The Lola - Cocktail Menu - Cocktail Bars Near Me - Glendale, Arizona

Great service new management is great !! Good food made fresh and the donut flight was amazing.

Went to celebrate a friends birthday. The inside is super cute and decorated for all the cute pictures with your friends. The Christmas cocktails were super festive and taste was amazing! Food was average and nothing super spectacular. You do not have one dedicated server to your table and they charge 20% gratuity and dont outright tell you that; make sure to check before you add more. There was a photographer there trying to upsell you framed pictures of your party. read more

The Lola - Cocktail Bars Near Me - Glendale, Arizona

I was shocked as before I have had nothing but great experiences. However, they moved into a much larger space and with that came a decline in customer service and lack of staffing for the amount of people and the type of hyped atmosphere they are trying to have. Service was just ok, but when we were missing items the waitress had an attitude with me. The food was ok. The drinks were not good at all, I don't think they even had alcohol and for the price-save your money! We had a 945 reservation my son was first to arrive a few minutes early and was told where to sit, not seated. When the rest of us arrived we got the same greeting. The gal didn't seem to want to move from her bar stool outside in front of the restaurant she just pointed to the direction of where the table would be-no customer service skills whatsoever. The menus were as sticky and gross as the inside of the women's restroom. We had friends that had an 1130 reservation on the same day and had an even worse experience. I would hope management takes the reins of this. Westgate is a ghost town as several restaurants/bars have closed permanently. read more

The Lola - Chicken and Waffles Chicken Fried Steak - Cocktail Bars Near Me - Glendale, Arizona

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Saturday night here is just sad to watch. You have more staff than patrons. I'm assuming this place is running out of steam due to a lack of patrons. Not sure what they are trying to accomplish as an establishment- I hope brunch is good, but because the nightlife is non-existent read more

Attended a friend's private bday and it was so fun! The party was after business hours, and they only served appetizers. Everything we ate was delish, the drinks were outstanding and the staff was 10/10. Shout out to the two bartenders, Jo and Cece, for keeping everything top tier, and the energy fun! The Buffalo cauliflower was the best I've ever eaten, and the French Fry Board with tons of sauces was fun, and the mozzarella squares were also great. I do wish the kitchen had been open, just because some people wanted to order entrees, and it seemed like even the host had thought this would be available. They were also out of a few of the ingredients for some of their cocktail offerings, but the bartenders really came through in trying to find other solutions. The place is cute, with lots of fun chandeliers, neon signs, and hanging vines everywhere. We also got the peach spritz and two of us shared it! It was huge, and tasted like a Peach O Gummy! read more

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Had the brunch tacos. They were very filling though for $3 for a singular slice of avocado on each added, I will pass. Bottomless mimosa prices dropped since they moved locations which was coolio. Full house so service was hit and miss but to be expected on a game day. 20% event fee is a tip to your server if you go on the event day. I can't speak on a normal day but on event day the speakers are so loud forget having across table conversations. If you're a club person you'll like this place for sure! read more

From their hours on Yelp & their website it seemed it would be open on a Thursday night. Came with a group, on a Thursday around 7pm, front door open. Sign says The Lola now open & it was only two women sitting down eating at a table. No one else in sight. Went to go look for someone around the bar & the girl firmly said not open. Check/ call before coming on a weekday. read more

We came to The Lola for Latin Night since there was a banda scheduled to play. When we arrived, we were informed the banda wouldn't be performing until later in the evening, but we decided to stay for a bit and enjoy some drinks. The vibe here is immaculate. Such a beautiful spot to take photos, and the aesthetic is absolutely on point. The staff was super friendly and attentive, which made the experience even better. We ordered one appetizer, which was okay, nothing too special. We ended up leaving before the banda started since it was going to be pretty late, but overall, it's a great place to hang out, grab a drink, and enjoy the atmosphere. read more

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Vibe chill food asf the breakfast burrito needing any type of seasoning. But the drinking vibes were there. Come with food in your stomach though. read more

The Lola - Nasty asf breakfast burrito needs salt pepper Abby seasoning will do but bland asf - Cocktail Bars Near Me - Glendale, Arizona

Celisa was our server and we had the best experience, very fun atmosphere, and best place to go to for birthdays. Celisa was very attentive and did an amazing job. Will definitely be back and ask for her. read more

It was a beautiful day to sit outside and enjoy the day. Th music was loud it was hard to hear each other. I got the mimosa flight that was good. I got the basic which has eggs, potatoes and your choice of protein and then an English muffin or tortilla. When I say no taste there was no taste. No seasoning used in anyway for the potatoes. Very bland. It was hard to enjoy the time due to the music. read more

The Lola - The basic - Cocktail Bars Near Me - Glendale, Arizona

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The Lola is a vibe . Enough said. But for the sake of Yelp let's get down to the details! We had Saturday tickets to the oogie boogie brunch but we were in town for a Han Zimmer concert so We ate dinner here 10/3/2025 because the proximity of the restaurant near the Desert Diamond Arena . We were pretty bummed when the waitress said the steak frites were sold out but we ended up getting the short rib entree which was actually really good . Happy hour is 5-7 pm we got two cocktails half off . Now for the next day , we ended up back at The Lola for the themed brunch. Check in was somewhat sloppy . We paid for the VIP brunch admission which contained some extra perks . We got rushed into our table by the hostess and we never got a themed menu , our vip amenities were never distributed (a poker chip and gummy worms/boozy worms ) . Our waiter supplied us with our amenities and was super helpful . We came for our daughter because she loves Nightmare before Christmas and oogie did not disappoint. Oogie interacted with all VIP Tables , danced with the kids and adults , and was super fun . I will say this .... - it's loud with the DJ music . Do not come here if noise sensitivity is an issue . - it's a trendy place , lots of sparklers and fun drinks . Champagne parade consists of free shots around the restaurants . Super fun ! - little ones benefit from the 9am brunch instead of 12 pm . More child friendly . My 12 year old handled the 12 pm brunch fine but she's been to loud concerts and events. read more

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Boozy Brunch Vibes await at the new Lola location. Still at Westgate but it's moved over into the old Sugar Factory location. Enjoy brunch boards, fun cocktails and a DJ to keep the party flowing. Service can get backed up as it is a high volume spot. Beautiful aesthetics. Definitely worth checking out. read more

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What a freaking vibe man! We took a coworker to brunch here when he came into town. All I can say is champagne train! lol IYKYK. If you don't, you have to check it out. This place is worth the wait. Food is pretty amazing and the drinks are spectacular. I had the smoked old fashioned.... Very impressive presentation and flavor. Will be back for more. read more

UPDATE. WE GOT A NEW EMAIL SAYING OUR RESERVATION IS INTACT. We had made a reservation beginning of August for 10 people August 15th to celebrate mine and my daughter's birthdays.. just got a text saying they canceled our reservation no explanation given..terrible read more

We stopped into The Lola before heading over to the stadium for the AZ Supershow. We were seated on the patio which has such a chill vibe. It's right across from the waterfall and ambiance is really nice. However, don't think that stops the party. I had never been to The Lola and I wasn't ready. I didn't even think of drinking, but my friend tried to order the mimosa flight only to be told they were sold out but they had unlimited mimosas for the same price. She said that was fine and let me tell you we were not ready for the club like presentation of the champagne complete with sparklers. It was awesome! The menu has a good variety of options and some really fun choices! We decided to order a few appetizers instead of meals. We ordered the hash brown flight (order it), elote ribs (good but not worth the price) and clothesline bacon (pass unless you order all dipped in pancake batter. That one was delish!) during our meal one of the servers came running onto the patio blowing a whistle holding a huge gold gun that shot champagne in your mouth. Again very unexpected as was the following of club girls who came around and poured shots down our throats. ITS A PARTY. Again I had no intention of drinking, my friend was having a one drink and we ended up leaving LIT. It was so fun! Our waiter took great care of us and all the staff was engaging. I went to use the restroom before leaving and the inside of the restaurant is definitely a party with high energy vibes and live DJ. It's nice they have inside if you want that party atmosphere or the patio that's more laid back but like o said that party is going to find you!! I'd definitely return to The Lola. read more

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Let's start with my drink, I fot the pineapple delight, delight? More like what a disappointment!!! It was full of ice as it shows in the picture, what a ripoff, I was looking forward to the Lola now at the former sugar factory. They have a very limited menu for food. We wanted short ribs and the steak and it wasn't available until 6pm!! Though it was on their menu and on their website without stating that. We were told to pick something else and we did and they said they were out. Really?? at 4:30pm? why open to the public if you are not ready. I closed my tab and left for food at Bar Louie. read more

The Lola - Cocktail Bars Near Me - Glendale, Arizona

Carrin and Scotty and Melissa, MONEY HUNGRY MANAGERS, shit service and roaches everywhere , got my food and it was roaches in it came to have a good time for brunch and was UNPLEASANTLY surprised with horrible service and when i brought the issue up to scotty, he was very dismissive , called back again another day to talk to someone else and was greeted with attitude over the phone by melissa , UNACCEPTABLE, this is supposed to be a fun place and its actually infested with roaches. never go here again ! read more

We were planning to eat elsewhere until we saw how lively and welcoming this place was! It was all done up for Valentine's Day and everything. Right off the bat this place is IT for any instagram, TikTok, social media worthy pics and experience. Live dj, decor, food, drinks and all! It was also a busy brunch morning (11am) and we got our food and drinks rather quickly. We spent almost 100$ between two of us. They did free shots for the adults and it was so much fun. Plenty of photo shoot areas and a Photo Booth! We had a lot of items to go and we had some amazing sauce we wanted to take to go and get an extra container of but when told we'd have to pay for it which we already checked out we just decided to decline. But we never got the other sauce we had left to go in a cup. So not only did he take the sauce with him to go get us more he never brought back the one we needed a container for. Spending money like we did, having to spend another $1-$2 on sauce is a weird thing to have us check out again for when we were already ready to leave. Other than that it was a fun time. Also if you don't like loud this is not the place for you. We loved it but if you're trying to sit down and have a more calm visit this won't be the place. read more

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As you can see from my previous reviews, we've been here a number of times and enjoyed it a lot. However, they've moved locations (just across the street) into a larger dining room. And, the menu that's on their website is no longer in play. Many items have been eliminated and/or changed. We went for "our" Valentine's Day dinner and were excited to see their new set up. I had gone online and found the perfect meal I wanted to get. The first thing we noticed, when we were seated, was the change to the menu. I was quite disappointed, since one of their signature items was no longer listed. Anyway, we still wanted to have a nice dinner, so we both decided on different entrees. We started with their Pull-Apart Garlic Bread...this was the best thing I had. It was very garlicky, tender and freshly made...delicious! For our mains, Hubby went with the Bang Bang Salmon, which he really liked! He liked the glaze on it and said it was very good! I got the Sticky Braised Short Ribs. It comes with Broccolini (not a fan, find it too fibrous, prefer broccoli) and Glazed Carrots (they were neither glazed or cooked, so they were hard, raw carrots). The Short Ribs had an Asian Sticky Sauce, which turned out to be mostly soy and very salty. Luckily, the Creamy Mashed Potatoes (the best thing on my plate) helped to tone down the saltiness. The Short Ribs were somewhat tender, they were easily pulled apart. However, somehow in the same "chunk" of meat, one bite was melt in my mouth tender, the next was chewy and stringy...not sure how they managed that. I did eat them and Hubby ended up eating my veggies...he likes Broccolini and raw carrots...LOL! Our server was very nice. The music was by a DJ who was on all the video screens and very loud. It wasn't my particular taste in music, but I could see people enjoying it on a Friday or Saturday night. But, this was early evening on a Thursday, so... The place was empty, but again, I could see the bar rocking over the weekend. By my review, you can tell that I was highly disappointed with most of my food, but Hubby did enjoy his, so I tried to be fair with my rating. Will we come back, sadly, probably not... read more

Brunch is just okay. Pricey and loud. The restaurant is beautiful but the service isn't the best for the prices you are paying.

Possibly the worst dining experience I can remember. Which is a shame, because there are so many hardworking and functional restaurants that want your business. Reservations for 6. Couldn't order until 6:30. It is 7:39. No sign of our food. No sign of our server. I've been going to the bar for refills (after requesting one from our server a half hour earlier). Concert is at 8pm. This place aggressively sucks. read more

Brunch spots can be hit or miss, which I understand, but I was pretty underwhelmed today. The birthday girl didn't get her meal until everyone else had already finished eating. We never got refills, and the music was so loud that it made conversation difficult. The server was nice, but service was lacking in several areas, especially considering the restaurant wasn't even that busy. I ordered the dip trio to share, the chips were stale and the queso/salsa/guac came in to-go ramekins. It was $14. Our group was automatically charged gratuity because of our party size, which is completely fine. What wasn't fine was the server actively asking for an additional tip and explaining that the gratuity doesn't all go to him. That's not the customer's responsibility to solve. I ended up adding extra because the pressure was uncomfortable, so I guess he got what he wanted. If you're going to automatically add gratuity, don't put customers in a position where they're being asked for more. Either remove the automatic gratuity or pay staff appropriately so servers aren't relying on customers to make up the difference. read more