Sam is an expert leather worker. He specializes in shoes, but does all sorts of leather work. Last…read moretime I was in there he was fixing up a purse for a woman who wanted it in just one day! The shop is modest, just like Sam. It would be easy to miss, but please don't. If you are anywhere in the Redford area and have some shoes or other leathers that need fixing, go pay him a visit. Sam is honest. Just today I saw him advise a woman not to get a particular pair of shoes repaired, because they were just too far gone. He could have easily taken her money, but did not. This is exactly the kind of local business you should be reporting. He has been there since forever, and is not going anywhere. Go pay him a visit, and I think you will be very pleased. You'll get more than you bargained for. Which reminds me, it is a bargain.

The zipper broke on my favorite 30+ year old vintage Coach purse. I took it to this show shop which…read moreI have frequented over the years. He fixed my zipped, cleaned my purse and it looks like new.

I really wanted to support Moe and his business but I made a mistake…read more I had a large tear in my Doc Marten sandals and was hoping it could be stitched up with white string. He insisted that it would look better with a leather patch glued and stitched exactly where the existing stitches were and although I didn't mind it being stitched over the tear, I let the professional do his job. Moe knows I work in the area so after dropping a piece of white leather off on Saturday, he said "see you Tuesday." I stopped by his shop twice on Tuesday and twice on Wednesday and he was not around. My parents were going to be in Eastern Market on Saturday so I had them pick up. They asked for the sandal and Moe got the sandal and had to stitch it up in front of them.... And this is what he handed back. Typically my father would have said "absolutely not" and made him redo it, but it was obvious this is the best it would get. I really wanted to support him and his business but he obviously rushed through the job. I wouldn't have been upset if he was honest and said it wasn't ready and took his time to make it look good. While he was able to cover the tear in the leather, it is a really ugly job. Leather glue is everywhere, the cut of the new leather is jaggedy and uneven, and the stitching is even worse than the cut. These shoes were definitely not cheap and it was not worth the $20 I gave him to fix them. I feel bad leaving a terrible review because Moe is a nice guy, but if you are looking to have something like this done with your leather shoes just go elsewhere.

Where do I start? I really was trying to support Moe and his business. In prior years I have…read morealways seen his business in Eastern Market, but never tried it. I took 9 pair of shoes/boots for servicing... big mistake! He "rather quickly" picked up each pair as he told me what each pair needed and then gave me the total costs. I was surprised that I had to pay up front, but paid without contesting. The repairs ranged from skins added to the sole, replacing the bottom layer of some heels to prevent them from wearing into the heel, adding heel and toe taps and making them look "good". I was really surprised when he told me that all the shoes would be ready on January 2nd (I dropped them off on December 30th). I told him it was "no rush" if he needed more time which he vehemently declined. I picked up the shoes on the promised day and after going through some (all of which were in bags) noticed that much of the promised work (heels and sole skins) were not done. After questioning the incomplete work on some shoes he began to explain the amount of time he spent "cleaning up" my husband's shoes to get them looking good and complained about the amount of work done on the shoes vs the amount of money I paid. He continued with had I went to another business it would have been "much more expensive". I kindly reminded him that I don't know the cost of the work he quoted and that I never attempted to negotiate his fees, but paid what HE quoted for the work HE stated the shoes needed. He went on to state that he had to "forego" some repairs to "make up" for time he invested in making my husband's shoes look good. I told him that he had my number and could have called to communicate extra work had to be done instead of randomly eliminating promised work. I questioned the skin he quoted on the sole of one specific pair that I thought was in superb shape except for the heel and toe wear. He stated that he could still do that if I wanted. Against my initial inclination, I left them to be done and he told me I could pick them up the following day at 6:00 AM. I told him I'd pick them up, but it wouldn't be that early. I picked them about 5:00 PM. the following day and the booth was closed so I called him and he stated he would bring the shoes to my car and also offered some "free" shoe shines and/or repairs for my inconvenience (waiting, and making multiple trips), which I promptly declined. Some other bizarre things went on, he came out near my car looking at the shoes and took them back into the shop and continued working on the shoes, brushing and shining them while I was waiting. I called him back and stated I could pick them up another day if they weren't ready. He stated they were ready while I continued to wait. When he finally brought the shoes to my car I was absolutely MORTIFIED! What was beautiful two-toned shoes with a shine (that appeared factory finished) (see pictures), now looked old, limp and stretched. When I told him they looked horribly different. They were dark and was no longer a gradual two tone. He advised because he had to "oil" them they were darker and that they will get lighter. I'm so furious about the job that was done that I won't EVER patronize that place again! I wont get into all the issues, but Leather boots and another pair of shoes were polished (I assume), but they are now darker. My UGG boots still have a bit of salt on the suede around the heel, but a good job was done on them, but I feel absolutely horrible about my son's shoes that "I will replace them" since I offered to take them there. Moe talks a big game about his experience and expansive knowledge of shoes and materials, leather etc and how he's the best in the business. The talk game is good, but the talk and the walk definitely don't align. I warn all who have shoes they care about to be mindful of the hands in which you place them. Moe seems to be a nice and polite guy, and appears to want to stand behind his work. He has offered to strip the shoes and "restore the original color and shine", but "won't get into" why he changed the color to begin with. That's honorable, but I'm cutting my losses. I will NOT take them back for him to "fix". I don't have the confidence that the shoes can be restored to their original appearance! Why return something for him to "fix" what was not even an issue when I dropped them off. I paid a lot of money for THIS lesson, gas, wasted time, his fees $275 and $600 to replace a ruined pair of shoes! EXPENSIVE education!

I love this place, I moved to michigan and I was referred to them by my Police Officer friend. And…read morethey did an Awesome job with my heal taps. My daughter's and I used to take all of our shoes there. We moved away and now we are back temporarily, so I will be taking in some boots and shoes. Great customer service experience.

I LOVE THIS PLACE! Talk about an old school shoe shine (and repair) business. Once owned by his…read moremother, this place is pure GOLD! It's very dated, in the very best way, it looks like it's right out of the 70's, but that just adds to the charm. Lots of police and fire come in to get the best shine in the city. Please stop in, youre sure to love it! (BTW, it's right next door to Lynette's Shrimp House (yum). Do yourself a favor and don't park in the party store lot. They don't like it. Find Lynn's just north ot the Davidson, on the east side of Woodward.

Excellent, high quality work from a very friendly and professional shop…read more I highly recommend Frank's for all of your shoe repair beeds,

frank is THE BEST: fair prices, honest, and excellent craftsmanship. HIGHLY recommend.read more

Amazing service and quality of craftsmanship. I cant recommend said shoe repair enough. I trusted…read moreMichael with my tabi's and he did an incredible job. wish i could give him 6 stars.

I brought in a 14yr old pair of steel toes and I was greeted with "you need a funeral home for…read morethose?!" Yet, 7 days later they look new! New full rubber soles, shined, clean, and balanced. Saved $300 with not needing to buy a new pair. Very happy with results.

I needed zippers fixed on my favorite work boots after they'd both split, and these gentlemen were…read moreabsolute professionals. Not only did they get them fixed and back to me in minutes, they were exceedingly generous and knowledgable; they explained why my zipper was doing that and what I could do to mitigate the problem in the future. Regardless of distance, I see myself bringing my business here in the future based of this experience alone. Top-notch service!

Excellent service and very friendly too. I had a pair of…read moreMerrell shoes that the soul was so slippery, you couldn't walk safely. A new soul at $60 wasn't worth the value of the shoe so he suggested to sand the soul,free of charge. The service requested was more than I anticipated. I definitely will be back.

A longtime family operated business that is absolutely the very best facility for repairing…read morefootwear and other services. They are extremely knowledgeable and very friendly, as well

Glad this place was recommended. I needed to have my son's shoes repaired for a wedding this…read moreweekend. I took it to the Master and got a one day turnaround. He suggested a minimal repair appropriate for the shoes, considering its intended use and remaining life. The price was fair and I certainly wasn't sold anything more than what was needed. Great experience - will certainly return in the future.

Mr. Ray has done incredible work on two pairs of footwear for me, a pair of dress shoes and snow…read moreboots. Both times his service has been fast, friendly, and I got more than I expected. I get orthopedic lifts for my shoes so I can't mess around with measurements or work because the stability of my back is at stake with these shoes. Mr. Ray does not mess around. Not only did he do the orthopedic lifts for me, he also polished the shoes and put on snow-proof soles on them. Overall I highly recommend his services to anyone that needs work on their shoes. I should also mention, I've been to professional orthotics/prosthetics specialists for my orthopedic lifts before. Mr. Ray's work is far superior and he doesn't turn down shoes that I want built up - something I can't say for the orthotics people I've worked with before!!

I don't know about what this business was like before, but I got the worst service from this…read moreperson. I was insulted and he had my shoes for 2 years and no repair. I took my boots there 2 years ago because my husband was getting his orthopedic shoes from him. He seem like a nice enough guy then. So I took my boots and a pair of heels to him. He talked about himself so much and showed off his awards I said to myself give him a try. Well today after much stress being yelled at I got my boots. Two weeks prior to this my husband called to see if my boots were ready. ????!!!! He asked my husband to measure my calf again (mind you this is the second measurement after the first! When we went to pick up my husbands shoes they still weren't ready. He had me make an appointment Friday 1/15/16 to pick up my boots (which I had to rearrange my schedule for and going downtown is no joke)), and when I got there he wasn't there. I called him and he said he was in Ann Arbor. Oh and by the way it was two pair of foot wear he had for me. A pair of red shoes that he had for a year and my boots 2 years. If he would stop bragging about himself and his business so much he can remember what he is doing and what he was suppose to be doing. He ended up giving me my heels for free because it took so long for him to do them ( a year!). I would not write this review if he did not yell at me or lie or make excuses about returning calls or having my boots ready. Business is business, Good customer service is good customer service. I told him I was writing this too. He told me he didn't care sooooooo. here it is. And they are always talking about supporting "Black Businesses". SMH Well he lost ours!