We arrived around 6:15, it is now 8:30. The wait for a table was rather long, that can be excused. A popular restaurant on a Sunday, sure. What was completely unacceptable was the ridiculously long time it took for everything to get to us. We were seated around 6:30 and didn't get our appetizer until 7 and our entrees until 7:45. Drink refills were slow and so was replenishment of bread. We didn't even get our first round of cheddar biscuits until we asked for them after receiving the drinks (all non-alcoholic fountain drinks) after a strangely long wait. None of the servers were in the weeds and even found time for two of them to take lobsters out of the tank for another tables kids to play with. There was absolutely nothing to complain about concerning the food (aside from ridiculously high amounts of salt, but it's a chain restaurant, so it's par). service was slow to near non existent. I doubt I will be coming back here anytime soon. read more

Well being a chain restaurant you kinda know what to expect each time. Someone who has been trained to be happy and who will be prompt about everything. And that's how it went. The atmosphere was a nice change, recently updated, and the all I could eat shrimp? Well can't go wrong there! Our server started off a little annoying and stand-offish, but by the end we cracked her shell and had a few good laughs. Overall not bad experience, although I think if i were to go on a Friday night I would make reservations, as I should have known. But, alas, I had my shrimp and left full and happy! read more

We like coming here because it's very family friendly. The food portion is definitely worth the price. I like how they always have new items in their menu. The service is pretty good too. We've never had bad service, even with the trainees. If you download the app, you can get free appetizers or desserts. Just scan your receipts to earn points. We will keep coming here because the food and service is good. This place is also cleaner than most Red Lobsters we've been to. read more

It's Red Lobster- if you've been to one, you already pretty much know what to expect. I've been to this location many times and have always found it enjoyable. The staff are friendly, the food is exactly what you expect, and I love those biscuits! I'm taking the time to write this review because of manager Amy W. One day, after work, I stopped by this Red Lobster because it's on my way home. Since I knew we were having salmon for dinner, I thought it'd be a nice treat to get some of their Cheddar Bay Biscuits for our homemade seafood dinner. I asked the hostess if I could place an order for biscuits to go, and she directed me to the bar. The manager - Amy - saw me there and wasted no time in attending to me. She was very personable, without being pushy or annoying. I ended up ordering a simple gin and tonic while I waited for my order of biscuits. It was well made - not too weak, but not too strong... I know that might seem like a super easy drink to make, but you'd be surprised how often I've had a poorly made G&T. Amy kindly offered me a glass of water when she noticed that I'd finished my drink, and she promptly brought my biscuits out to me, going around the bar to hand them over, as soon as they were done. For such a simple, quick visit - and just for a to go order! - I felt genuinely impressed by the level of service. Since tipping didn't feel like enough of a compliment, I figured I'd drop them a good review here, too. read more

I love Red Lobster, but when mom and I went for my birthday dinner, the service wasn't bad, but it definitely wasn't good either. We had both ordered waters with our drinks and didn't get them until the new waiter arrived. The food was good, but we only got 3 biscuits in our basket. I saw other tables with more than 5 in their basket after we'd gotten sat down and had started eating. read more

I have ordered from this location several time and my experience has always been good. Last time though, I noticed that I ordered a meal that was $53 and some change. Few days later, I noticed my credit card had been charged $63. So someone there helped themselves to some tips I never authorized. Of course, I disputed the charge. Bottom line, I can't say this is a recurring issue, as it has only happened to me once, but I'll advise anyone that dines here to keep their receipts until the final charge appears on your credit card statement; probably a good practice when you dine anywhere. In any case, my two star rating focuses entirely on that singular experience. read more

I don't come here often but the one time I did come, husband and I got the LOBSTER PIZZA appetizer and OMG it was delicious! I should have just ordered it as an entree! I would highly recommend that dish alone! It's not to pricy either $9.99 I believe---for a lobster pizza! YUM! read more

Red Lobster - lobster pizza appetizer--delicious!!! - Seafood Near Me - Aurora, Illinois

This was the best service we have ever received at any restaurant, low, middle or high class, our server was fantastic. So to start we came in just after 6pm on 5/18/14 for 2. Told there was a slight wait about 20 minutes. For a Saturday I was thrilled it wasn't longer! We sat at the bar and my husband got a tall Miller Lite and I got the Triple Berry Sangria. Both were perfect. We were seated within 15 minutes at table 7 in Jenny's section. We had ample time to look through the menu decide what we want when Jenny arrive and got our orders. She was so pleasant, had a great smile and was extremely knowledgeable. We started with their new Crispy Green Beans. The batter was good, but fell off fairly easy, but the beans were a bit lack luster. My husband enjoyed the sauce that came with them a lot. But in reality they were not good and we barely ate half the order. Jenny offered to take it off the bill because she thought they didn't look all that appetizing either. We were very grateful that she asked for our honest opinion. Our salads and biscuits arrived next, I got a house with Ranch and my husband a Caesar Salad. Both were nice and chilled and crisp. The cheddar biscuits are always a favorite and were amazing. Jenny was very on top of everything, clearing the table, getting my husband another beer and kept us informed that the beer would be just a tad late because they were changing the keg. Next came our entrees and my husbands beer arrived right behind. Our entrees were mine Parmesan Crusted Chicken Pasta Alfredo with no broccoli. My husband ordered the Woodgrilled Lobster, Shrimp and Scallops. Both of our entrees were absolutely perfect! What I love about the pasta is the Alfredo has so much flavor to it but it is quite light. Most are heavy but this was perfect. My husband did state that the scallops were just a bit over done but still quite good and he enjoyed every bite. Jenny grabbed a to go container for my leftover pasta and a bag for the biscuits. She also offered us dessert and we got the cheesecake to go because we were quite full at this point. When the bill arrived Jenny held true to her word and took off the beans since they just were not good. We left with the overwhelmed feeling of the best service we have ever received. Jenny had 5 tables that night and was handling it flawlessly. We made sure to leave a very ample tip to let her know how much we appreciated her services. When you dine here, ask for Jenny. read more

One of my favorite spots for sea food. I will take out a star for the drinks. Lobsterfest was going on when I visited last and it was really good. read more

Red Lobster - Ultimate feast. - Seafood Near Me - Aurora, Illinois

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I enjoy the food with my family. Had a grilled salmon. Taste delicious for everything. read more

Red Lobster - Seafood Near Me - Aurora, Illinois

My boyfriend and I dined here on a Saturday night a few weeks ago. We walked in to a bunch of people waiting, which was completely fine because we know places are busy on Saturday nights. However, the hostess was so unprofessional and unwelcoming. She never smiled and seemed irritated when more people would walk in the door and was just bossing around her help. My boyfriend and I debated on leaving multiple times but didn't want to go find another place so we stayed and hoped our service with our waitress would be better. The 3 stars are for Billie, our amazing server. The food was okay, but I could not have asked for a more friendly person taking care of us. She was a complete opposite of the hostess, this restaurant needs more people like her up front! Probably won't be returning but definitely had to give Billie credit for being the one positive thing about our dining experience. read more

It's a hit and miss menu items, some items are really delicious such as their spicy shrimp appetizer and some tasteless such as the broiled fish. Too much butter in everything and the food was average. Two stars because the service was good read more

Stoped in for lunch good stuff. Eve had Fish'nChips & opt'd for a lunch time scampi & fried clams. I love Scampi especially when I have the cheddar biscuits to dip in the garlic juice. It's a shame you didn't see us there... I would've bought you lunch too. Oh well, next time ok. read more

Got lunch special today. They have a promo for Tuesday's. It's a great deal. Love the cheddar baked biscuits.

It was an absolute pleasure to dine at this Red Lobster yesterday, Sunday, June 1. This location exemplifies their "Bay Harbor" signature design (shocking to my family and me since the ones closer to home have fallen in to a state of disrepair) and has a very welcoming atmosphere. We were immediately greeted at the door by jovial hostesses, and the three of us were seated right away. Our table, along with the rest of the visible restaurant, was immaculate in terms of cleanliness, and we were informed that our "seafood expert" would be with us shortly. Our waiter promptly arrived at our table and introduced himself as Miguel. He possessed a vast wealth of information pertaining to the menu and was able to answer any questions that we had along with making relevant recommendations. Miguel was assuredly the best waiter I have ever had at a Red Lobster and I think that many waiters and waitresses, even at upscale restaurants, could learn a few things from this young man who could be no older than 25. I would go back to this Red Lobster just to see Miguel again. I was there with my parents, so I will list what we all ordered, but only detail what I personally ate. As a starter, we had the cheesy biscuits which they include for free. We did have to wait a few extra minutes for the biscuits, but it was reasonable and worth it since we were able to eat them with the salad. We also ordered a shrimp cocktail. Both of my parents ordered the wood fired scallops, shrimp and lobster tail. This entrée included two sides and a salad (options of garden or Caesar. Both included fresh, yummy ingredients) thus my parents ordered the red potato crispy wedges and the asparagus which was a slight up charge. From what my parents proclaimed, their meal was "excellent". It was "tasty" and a "very good combination of flavors." I ordered the live whole Maine lobster with a seafood stuffing. Although this entrée comes with two sides and a salad, you do not have a choice on what sides accompany it. Red potato crispy wedges and corn on the cob are the only side options for this dish, and although these are the sides I would have ordered regardless, I would have liked the freedom to choose. Miguel did a superb job of staggering the delivery of our food as not to rush us through the meal, even going so far as planning out our food delivery schedule with us before the meal. First the salad and biscuits arrived. The greens of the salad were quite fresh and it was dressed appropriately. The ranch dressing was creamy and tasted homemade, although there was not an overwhelming amount applied. The croutons were perfectly crunchy and fresh and the rest of the veggies were refreshing. The cheesy biscuits were FANTASTIC; fresh out of the oven, savory, and just an overall tasty item. When we finished the majority of our salads, our shrimp cocktail arrived which included six jumbo shrimp and an innovative cocktail sauce with a perfect amount of horseradish contained. Even without the sauce, these huge shrimp were succulent although the use of the cocktail sauce was a welcome addition to the dish. After a short break, my entrée, the live whole Maine lobster, arrived. It was just over 1 1/2 lbs and was arranged attractively on my plate. The red potato crispy wedges, corn on the cob, the clarified butter, and my lobster disassembly tools came on a separate plate. Though there are more affordable places to get tastier seafood, this was probably the best meal I have had at a Red Lobster. My lobster was steamed well, the inside meaty and tender. The shell was easy to remove and I never had to strain myself to remove the meat. I tasted no imperfections and truly enjoyed this lobster tail. The stuffing contained enough seafood so that it was not dry and there was definitely an ample amount of stuffing provided for only $1.99 extra! The red potatoes were crispy and seasoned on the outside while the inside maintained a soft consistent texture throughout. The corn on the cob was made on a grill and tasted fresh, although the piece was a bit small. At $35, this entrée was a little pricy, but Red Lobster is generally a bit overpriced so I was not too surprised. Miguel made sure our drinks were full throughout the meal and was attentive without being pushy. The restaurant was not very crowded, although there were three very boisterous, rude women across from us. I think our waiter felt bad because he gave us one of their deserts to take home for free. The restaurant, including the bathrooms, was clean and modern. Coming to this Red Lobster was a worthwhile experience. If I am in Aurora again, I would return. read more

Red Lobster - Red potatoes, corn on the cob, clarified butter, and lobster disassembly tools. - Seafood Near Me - Aurora, Illinois

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On our last visit to Red Lobster , we had a very pleasurable lunch. Our server Jose was very knowledgeable ,friendly , and had a good sense of humor. Service was pretty prompt and everything was as expected. Did have a small problem with one of the orders , but the manager Wally took care of it in a very prompt and totally satisfactory way. We'll go back and definitely ask for Jose read more

This visit was very disappointing. As I stood 45 minutes waiting to be seated while I repeatedly saw tables not cleaned and empty tables unoccupied for 15-20 minutes. Once seated ordered an ice tea which "promptly" showed up after my dinner was served. Server didn't apologize after having to be reminded my drink hadn't been received. Overall service and management was poor. Not hard to see this brand is struggling to maintain customers. read more

Do not go to this location. The service and food is not half as good as other locations. I came here today 6/7 for lunch and had the worst, laziest server ever. We had to ask THREE times for biscuits and the dude brought out my soup, salad and entree at the SAME TIME. The people at my table were even mad for me. My soup ended up getting cold along with my entree. I've never had this experience at any other Red Lobster. The server acted like every single biscuit he gave my 4 person table was coming outta his paycheck. He was being so incredibly stingy with them. I'm not sure if their management has yelled at them about giving biscuits at this location or what. To top it off, it took over 15 minutes to get a beer and we were sitting right next to the bar. Literally right next to it. Our server only had one other table in back of us too and they were almost finished with their meal. The server acted like we had all the time in the world to have our meal. I go to the Red Lobster in Geneva all the time and that location is far superior to this dump. read more

Actually had a good experience. Tried their trout on the menu. Not bad. It was a little dry. The manager was circling our table. I was not going to say anything, however he saw the expression on my face. He was Jonny on the spot. Took it back, came out with perfect. Can't complain about anything. Our server, who looked liked Antonio Bandaris, yep! Was the most attentive. We wanted for nothing. Great customer service from the manager and Antonio... read more

I(Kurt) took this lovely lady out for Valentine's Day, we had a great time eating and conversing at red lobster on 59 in naperville illinois, we had a great server named Sam, he took great care of us and made our special date even better. If you come to this great well known establishment, ask for Sam! read more

i havent been to red lobster in years. i was pleasantly surprised by the quality of the seafood, the portions, and the presentation of the dinner. it was also refreshing to see many of the young staff all working together, with such enthusiasm, courtesy and professionalism. our server was Breshey. she is so pleasant. it was also nice to see that in addition to customers coming in to be seated, they seemed to to a fair amount of carry-out orders which in these crazy times, great to keep people working. i will definitely be back. also kudos to all whether in the dining area, and kitchen to keep the place clean and safe. read more

My boy FISCH is amazing love you bro! Keep doing yo thang man, out anniversary was off the charts y'all need to give this man a raise. The shrimps kept coming & coming before I knew it I had a reunion of shrimp on my plate I love this place great job red lobster keep it up!! Route 59 is the best location read more

I have been to a lot of red lobsters and this one is one of the best. they are always friendly and pleasant. I went there and they brought out the wrong food It was possibly my mistake I am not always clear when I order food. they took it back and had what I wanted out very fast the manger came out and apologized to me and comped my meal. It was not that big of a deal but they took time and money to let me know the cared about me as a customer, in todays world that means a lot,. I would recommend this red lobster to any one. read more

It's Red Lobster, set your expectations accordingly. It's tasty, mid-range seafood at a chain and that's all I ever expect. This location met my expectations. The hostess' always greet you with a smile and open doors for you at the Naperville location (can't say that for all locations) and the waitress we had was personable. There was a 15 dollar 3 course deal that I decided to try and truth be told it was a lot of food for the money. Those darn cheddar biscuits were good, they always make me eat them lol. Dinner for 3, no drinks, with tip 50 bucks. read more

Husband and I went here for a small date. When our waitress finally came to our table we just wanted water while we decided what to eat. THIRTY MINUTES LATER still no water or the waitress! The restaurant was empty so there's no excuse of she was waiting other tables. When we finally did see her she avoided eye contact with us and continued to help another waitress serve people their food. I'm never coming back to this location. I noticed you only tended to the white customers and the POC customers didn't get service. That's BS and you guys are aware y'all do that. Don't bother coming to this location. It's not worth the headache. read more

After several hours of shoppin my gf and I were hungry and decided to come here. Never been to this location before and it was the same as any other red lobster. Our waitress was nice. I love the ceasar salad here and the bisquits. I got the lobster & steak combo. DIdnt like the potatoes that came with it but everything else was good. My gf always gets the ultimate feast, which is always pretty good too. My fave part of the meal is the dessert, which we got the chocolate chip cookie with ice cream over it. It's the BEST dessert ever! So simple yet so delicious! Would come back to this location when I'm around this area. read more

Well, even though it's Red Lobster, I have never eaten here before believe it or not. I was scared at first but most things turned out alright. You get alot of food for the price, maybe a little too much food actually. Portion sizes are a bit out of control here. The salads were drenched in so much dressing that my husbands' was pretty much uneatable. Other than that, my husband got the seafood trough or whatever it is called, he liked everything. I got the half order of salmon (normal dinner amount by Chicago standards), not bad, a little burnt on the bottom of the fillet. I got coleslaw for a side, do not make that mistake. Not only was it tasteless but it came in a dish as big as my head. For coleslaw. Oddly enough, the only thing they skimped on was the broccoli. Figures. The service was decent, our waitress was very personable, a hair on the slow side for how busy it was (less than half full). Overall much better than I expected. read more

Went for lunch. I haven't been to a red lobster in at least 10 years. I am not a seafood fan of any sort... It was just okay. Nothing horrible, but I wouldn't travel that far for lunch. Just so happened I was in the area , and those that I was with one the vote to go here. read more

Had a great time tonight! Service was excellent and pretty quick for a busy Friday night.

Regardless if your a fan or not! This is the best RED LOBSTER around. So if that's the food your looking for I guarantee you won't be disappointed with this one! We only go for lunch so I can't review the dinner situation but they are never busy, the portions are large, and the staff is wonderful! I never thought I would be a lunch fan here but It seems to always be the best time to go! read more

I very rarely ever post on any of these things but I took my mother out with my family members for her 75th birthday this was the worst experience I've ever had and any restaurant in my entire life there was nobody in the place and we were there for over 3 hours I would never go back there was 8 of us there four of us didn't get the meal we ordered my brother-in-law ordered the same meal as my sister's husband and did not even receive it for 15 minutes after all of us or already served then when it arrived it wasn't even the same dish it took over 15 minutes to get a bottle of Miller Lite my mother ordered the steak and lobster and never received the lobster until we ask them then it took an additional 15 minutes to get that the portions were very small the quality of food was unacceptable very disappointed with the whole experience read more

This place has had it's ups and downs. It's been a while since I've been here. The food is just meh. I was here this past Friday for you guessed it, All You Can Eat Shrimp. They had 6 choices to choose from. 3 classics and 3 new ones. The only new I tried was the Mediterranean Shrimp which was ok. The tomatoes made up for the taste. I got the mashed potatoes, one bite and that's it. No taste. The only saving grace was our server, Mariah. She was awesome, she checked on us a few times without being intrusive. She gave us suggestions and overall was very professional. Thumbs up to her! read more

We went to Red Lobster on Mother's Day a bit before 4pm. Expecting a bit of a wait, when we were told 45 min - 1 hr tops, ok whatever. There were six of us including my 3 year old. At an hour we were told 20 more minutes. Then 15. Then 15. Etc. We were finally seated 2 1/2 hrs later. I get that it was busy but don't keep lying about the time. And we witnessed them telling people 1 he long after we had been there. And a manager came up to us and said he would "take care of us." Well nothing of the bill so my husband complained and did get some off but all in all 4 hrs there and super red next morning for work. And they messed up a ton of our food which is too long to add to this review! Definitely will not be going back. read more

I've been to Red Lobster many times. In fact, 14 years ago, I worked there for the summer. We were trained well. I assume things have changed but one thing that rang true for me during my last visit was how amazing some servers can be. Honestly, a great server can make your meal while a horrible one can ruin it. We had an AMAZING server here on Feb. 7th. Byron was gracious, helpful and most of all he had a personality and knew how to interact with his customers. The food was on par, as expected, and we enjoyed the meal but all 6 of us (3 former servers included) agreed Byron was wonderful. Kudos to him. Thanks for a great experience. read more

My husband and I decided to take my daughter out to nice dinner at Red Lobster. Unfortunately, the service was definitely the worse we ever experienced at any of these establishments say the least. My daughter and I split our dinner while my husband ordered the Ultimate Feast. We requested an additional plate and an extra butter for my husband's lobster. The waitress didn't bring us our Cheddar biscuits, butter, and extra plate until we're just about finished with our meal! The waitress never came back to ask if we needed anything either! I flagged down another waitress who was fantastic in refilling our drinks, bringing us extra biscuits for our bad service, and telling the manager to come to our table! My husband was so grateful, he gave her a nice tip! When the manager came over, she sincerely apologized for our bad experience, and decided to take 20% off our bill. She later came back and decided to deduct $20 off our bill instead to make things right! The food was great as usual but kudos to the manager for turning a bad experience into another satisfied repeat customer! read more

I used to like this place, not so much anymore. We will not be coming back. We asked for bread with the meal, it finally came when we were packing up left overs. They did send some home. We had to ask for tea refills, lobster for lobster bisque came 5 minutes after the soup was delivered to table. Strange. I would think they would make it and deliver it together. Other things too. No apologies were made. Prices are too high for seafood swimming in butter and poor service. We will remember our good memories from years past and make more some where else. read more

Betsy U. was our server and she was so great- Her personality was amazing and we enjoyed everythinig from the food to the drinks.

Went once after seeing an offer on TV... but its not the best seafood ever. I expected more when going, but either way, it's OK. Not the best, nor the worst. Kind of expensive. Go if you REALLY like eating shrimp and seafood, not if it's something you don't care too much. read more

Dawn was our server. 1.) Tone was curt, as if we were inconveniencing her. 2.) Checked back once. Didn't say anything, staring at our table, until we looked at her. She then said she "was checking on things," but we had an empty basket of biscuits, which she didn't take care of. 3.) We had our empty plates at our table for 15-20 min. A manager (or other employee) cleared it off. At least the food was great. read more

Cheese biscuits delicious. Salad a little plain. Lobster tacos good. Fried shrimp, lobster tail and crab legs great! Service was good and good came quickly. read more

Red Lobster - Seafood Near Me - Aurora, Illinois