Red Lobster was a 10/10 yesterday. David and I both had the Sailor's Boil with shrimp, sausage, corn, and potatoes. I played it safe with the butter garlic seasoning. David opted for the Old Bay. You know I love to use my app for discounts and coupons, so we got a free calamari app. Before David was born, I loved calamari. However, I couldn't eat it while I was pregnant (barfarama) and it is still difficult for me all these years later. So, I got seafood stuffed mushrooms for myself. They were YUMMY! And the butter garlic biscuits were the best I've had in ages. They were perfect and the seasoning was spot on. So good that I asked for a doggie bag and for the waiter to throw a couple more in, lol. David ate some of them for breakfast this morning. I even heard him bragging about how good the boil was this morning on the phone. I'm glad he enjoyed it so much. This was one of mom's favorite places to eat, and I'm glad we were able to honor her memory with some delicious food and togetherness. read more

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The food at this Red Lobster is okay, but the restaurant itself is in poor condition and not as clean as most others in the chain are. The server, Timberly, was absolutely awesome. She was very attentive, efficient, and friendly. Overall, it's still a decent place to eat, just not up to par with the Red Lobster brand. read more

We never got seated stood at the desk for 15 minutes they had already had 2 other couple waiting with no one coming to ask how many in your party and it's not busy if thats how the service starts I guarantee the food service wasn't going to be any better read more

https://www.foxbusiness.com/lifestyle/red-lobster-considering-more-restaurant-closures-ceo-says We won't be back! Was my birthday dinner we were in the area. Not wasting gas and toll to drive 40 minutes only to find the place is shut down and my gift card worthless. My first visit in 45 years will be my last. read more

Not the worst food, but not the best. I think the best way to put it is what someone at the table next to me said. She told her parents she likes seafood, so that's why she won't order it at Red Lobster. I think that's fair. Yes you can get seafood here, but to really enjoy it, they douse it with sauce or fry it. Fresh fish really shines when it is minimally processed, so that's not what you get here. I got the stuffed flounder, because I knew it would come covered in a butter sauce. You can see in the picture that it is absolutely drenched. That made it taste pretty good. I got cole slaw to balance it out and the cole slaw was good. My husband got shrimp scampi and crispy green beans. Turns out crispy green beans are fried! It was funny when it came out, because that was unexpected (he didn't read the description). It was heavily fried so I wouldn't recommend it. I do love their cheddar biscuits. It's perfectly salted. Our server was very friendly and attentive. Five stars for Mark. I do like the ambiance, it reminds me of New England, lots of dark wood and there are live lobsters in the tank at the front. read more

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This was my second visit here. The first time the restaurant was *severely* understaffed so there was a long wait to have orders taken and food served. Food itself was top quality . This time it was packed and the wait time for an open table was about 15 minutes, which was acceptable and understandable given the busyness. I had Parmesan crusted chicken and it was delicious! For this area it's probably considered " high end" but the food is worth it. read more

We love Red Lobster in Charleston, WV! We've been there twice in the past two weeks and are heading there again tonight. The food has been great. The service was a little slow on the first evening we were there, but the restaurant was slammed. The servers, both times, were very attentive to our needs. The atmosphere was a little loud, but we attributed that to everyone having a good time and enjoying themselves. This is our go-to place for good seafood in WV!! We love Lobsterfest!!! read more

The service was great. The food is subpar. The prices were shockingly high. With so many other options nearby, there is no reason to stop here. read more

Food was delicious service is good but the waiter was loud the ambiance was comfy (THEY GOT RID OF THE CHECK OUTS AT THE TABLES) read more

Red Lobster - Seafood Near Me - Charleston, West Virginia

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Not sure why this place has such terrible reviews, we had an EXCELLENT experience when we went last month. The service was phenomenal--I mean, the waiter made a note to pace our meal and make sure he brought out our food when it was fresh. We ordered the calamari and coconut shrimp and both were FANTASTIC--piping hot, excellent fry, the coconut shrimp had a great snap and a delicious creamy coconut dipping sauce. For mains, we split the New Orleans style salmon (added scallops) and had a side of crispy brussel sprouts--loved it all. Key lime pie and cheesecake to-go! Best part was we went on a Friday night and didn't have to wait at all! The restaurant was clean and great vibes all around. read more

Red Lobster - Crispy Brussels Sprouts - Seafood Near Me - Charleston, West Virginia

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Went in to try new seafood boil, food was delivered, asked for gloves and additional napkins, waitress vanished, never got gloves or napkins. Tried to pay with another waitress and was told we had to pay original waitress, waiting over 10 minutes to pay but she never returned, left cash and left disappointed!! read more

Very overcooked lobster tail, super salty salmon that doesn't taste like anything except salt. Overall, super oily, salty, overcooked everything that tastes so bad. I have never had such a bad experience with Red Lobster before. I have eaten at different locations, but this specific one is so bad that I will never go back there or order from them again. It's not worth the money and doesn't have anything to offer. It's more like the type of food you can get from Captain D's. read more

Yesterday around 7:00pm we used the app to get on the waiting list and told them we had a party of 7. We arrived 15 minutes later and were told it would just be a couple of minutes before we would be seated. They seemed WAY understaffed for a Friday night. Anyway, they finally seated us after 50 min and that was it. No waitress came for the 25 min we waited, then we left. We were seated immediately at a very nice Mexican restaurant across the road from Red Lobster and we ate well. read more

We called and made reservations the day before our future daughter in law's pinning ceremony for RN school. The guy on the phone was super nice. We had an hour before she needed to be there. She had to leave with her sister before the food was ready. We asked for 15 mins for the food to be placed in to go containers so they could take it and eat on the way but still no food. Keep in mind they ordered chicken tenders, popcorn shrimp and hush puppies. Nothing major. There was maybe 5 other people in the restaurant that we seen. Evidently nobody could communicate with each other. I talked to the host twice and the waitress once. The host walked past me the first time and I had to say excuse me. The waitress was great and the manager was nice once she was involved but it was a little too late at this point. The manager apologized giving us a credit for the food that the girls ordered who left. I wish I would have seen her during my 3 trips to the kitchen door to ask for the two girls food. read more

When I say SUPERBBBBBBBBB service. We had a server and a server In training. We were a party of 5 and everything that we asked for, they brought with a sense of urgency and made sure that our needs were attended to. My fiancé asked abou the sweet chili shrimp that wasn't on the menu and the server said that they could whip it up. What they brought out wasn't it so he took it back. Next ten minutes, here comes the manager Leann who personally whipped up the dish to perfection. This team really went the extra mile to make the experience a memorable one. read more

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We had fantastic customer service. Ryan was awesome and he check on us at appropriate time to make sure we got what we needed. I would recommend going to South Charleston West Virginia for great service and good unlimited shrimp before it is ends. read more

Red Lobster - Garlic Shrimp Scampi Admiral's Feast Parrot Isle Jumbo Coconut Shrimp - Seafood Near Me - Charleston, West Virginia

The shrimp was served cold. I hate cold food. The biscuits were hot but not done. Very disappointed.

steak was a tough as shoe leather. the lobster was also chewy and very small portions. the best thing was the biscuits

Service was great. Our waiter was friendly and attentive. Cheddar biscuits were fantastic as always. Lots of garlic and little gooey cheese bits throughout. The Cajun chicken Alfredo was meh. The chicken itself had a good flavor and was tender, but the linguini Alfredo left a lot to be desired. The noodles where overdone and soft. The texture reminds canned chicken noodle soup noodles. The Alfredo had almost no flavor, which is sad considering Red Lobster is owned by the same parent company as Olive Garden. For the price, I would pass and go to Crepizza across the road or Bricks and Barrels in Charleston. read more

Red Lobster - Cajun Chicken Linguini Alfredo (Full) - Seafood Near Me - Charleston, West Virginia

Had the ultimate feast while at a dinner with my family.(a lot of people, near 20) had a nice room all to ourselves off from the rest of the tables. I can't remember our server's name, but she was WONDERFUL! We put together a large tip for her and gave her some cake, she was so good. Can't remember her name though sadly:( As for the food? Also very good! Not a fan of the rice though. The lobster tail was delectable and I regret not ordering the whole lobster. The crab legs were also very good, but i discovered i am not a huge fan of crab-otherwise very good. The coleslaw i had with it was also really good. Both shrimps were also very good! Overall, a wonderful visit and I definitely enjoyed my minimal leftovers the next day for lunch. read more

So I went here for Berdi snow crab and it was very good but one cluster, that is a claw and four legs for $35? It wasn't that good. I guess like everything else, they'll blame it on Covid, but I'm done with crab until restaurants come back to their senses. Sounds like I'll be eating at home. read more

I ordered the New York Strip, it was excellent but my problem was with everything else. I received barley a spoon full of I am sure what were instant mashed potatoes. The green beans were barely cooked and oily. I had also added a bowl of Lobster Bisque Soup. The cost was $7.89 additional. My complaint is, it came in the same small container as the mashed potatoes. I could not believe. There could not have been a half of cup in it. Very poor quality for what ended up being a $50.00 meal. Lesson learned. read more

Wanted a good meal. Something as wrong with every portion of the meal. Asked three times for water and never got it. Salad was slimy and rotten. Might try the restaurant next door. read more

We haven't been there in several years because service was poor and prices are expensive. We just happen to have a gift card from a friend so we decided to go last night. Service again was mediocre, the basket of bread he brought us had an ant crawling in it, moments after we noticed that we seen several other ants on the table. They moved us to a different table, he did not apologize for having ants on our table. I realize it's not something he can control, however it's common courtesy to apologize for something like that. The manager came over and was apologetic and stated that they "seem to come through the windows". If you know the ants are coming in through the windows, how about calling an exterminator. The least he could've done was offered a discount, but he didn't. Our bill was over $80 for three people. read more

Red Lobster - An ant in our bread basket - Seafood Near Me - Charleston, West Virginia

It's a good restaurant. If you like this chain's food, this is a solid. They've always prepared the choices I've made very well. The servers are kind and helpful. I had one time where the server was a bit lack on attentiveness, but to be fair, it was busy, so... More often than not they're on the ball. Try a starter of calamari and fried broccoli. I promise it isn't gross. The fish tacos (tilapia) and lobster tacos are really tasty. The lobster mashed potatoes are gouging, though. Must say. read more

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Stopped and celebrate my husband's birthday with my mother inlaw. The place was not busy, yet it took more than 20 minutes to seat us. They were out of quite a few things that were on the menu. Our was not very hot when I brought it out, but it was good. Our waitress kept forgetting things that we had asked for. Disappointing for a bday celebration read more

Changed soft drinks to Pepsi so I will never be back.Pepsi is terrible.A lot better sea food at captan D's.Be heck of a place to open a sea food restaurant .Food isn't worth the prices. read more

The new "tastings" menu brings some new dishes but sadly they are mostly crap. The lobster roll is the worst of them. It is real lobster, real over cooked. Nothing else. No butter, no mayo. Just overcooked lobster on an English dog roll. When I say overcooked I mean I had to pull two of the 6 bites out of my mouth because they were hard like shell but it was actually meat not shell. The pot stickers are worse than any dumplings you'd get at any local Chinese place. Dried out. The dragon sauce broccoli was actually pretty good! It's just thinly breaded broccoli with a hoisin style sauce. Also, the captures salad was great. Better than the normal salad, which is pretty good to start with. The traditional stuff is what it is. Lobster bisque is decent-- rich, creamy and satisfying even without any chunks of lobster. Shrimp or crab pasta is fine without a ton of flavor. Some of the shrimp stuff is good. Fresh fish is fine but not great. Don't get steak here you fool. read more

The waiter was wonderful and very attentive. Food was delicious! Restaurant was well maintained.

Not what it used to be, went in ordered salads and they were two thirds the size they have always been. Then I got my favorite lobster topped mashed potatoes to find out that the 6$ I pay is now half the portion! Don't bother going to this one other locations are not doing this. It's a shame. read more

I came in for a scheduled interview for a server position at this establishment. After waiting for an hour (other interviews were scheduled at the same time) I finally got to talk to the manager. The first topic she asked me to talk about was my availability (I had filled this application out months prior to this so my availability was different then because I was on Christmas break) I told her I am looking for weekends Friday nights and Saturdays because the college semester was getting ready to start again and the clinical hrs. are ruthless. She came back with "sorry I'm not wasting your time or mine" "I need top performers and you need to be available". Well, you did waste my time, and if this establishment does not support people bettering themselves then I will not support your establishment. read more

Okay so I've been to Red Lobster a million times, but I had never before been to this location. A friend and I were trying to decide between RL and Olive Garden and decided to go with RL for the cheddar bays. At first I thought the restaurant looked amazing. It looked really neat inside and different from most I'd been to. It wasn't busy at all and we were seated right away. The waiter took our drink and food order as we were ready, but then brought out our soup before even bringing our drinks or biscuits. This didn't really bother me until later when he became a terrible waiter. This is about to be a rant about bad food and service, and I feel I have a right to complain about the service because I was a waitress, and a VERY busy restaurant in an expensive resort, so I've dealt with my share of busy days and rude customers. I feel like I really have to put this in all caps: THE CHEDDAR BAY BISCUITS TOTALLY SUCKED, THIS HAS NEVER BEFORE HAPPENED TO ME, AND IT RUINED THE WHOLE MEAL. Like... Come on. People come here for those biscuits. When we got ours they were very flat-looking and the tops were kind of smooth and shiny. I don't know a lot about baking or I could tell you the exact problem; all I know is that they didn't taste the same at all, they were flat and cakey, and GREASY AS HELL. The clam chowder soup was amazing. My salad totally sucked. I got a Caesar, which I always get, and it had WAY too much dressing on it. After a few bites I really couldn't eat it, but I tried anyhow. The lettuce was really mushy (couldn't tell if it was bad or just drenched), and some of it was pretty brown. I ate 3 bites and gave up. I got the crab alfredo, and it was really good. So other than the biscuits (WTF!?) and the salad, the dinner was good. Finally at the end we waited FOREVER for our waiter to come back. I timed him. It was 15 minutes before he came back and when he did I didn't even get to ask for the check and he realized that he'd forgotten my friend's desert. Honestly I had to because I just wanted to get the heck out of there. So he brought the desert and we waited anther ten minutes just to ASK him for the checks. I was NOT happy. It sucks that we wasted a trip here because I would like to have gone to a local restaurant but we didn't have time to look one up and find it, and really just wanted some freaking cheddar bay biscuits. This place SUCKED. It may have deserved one star but I gave it two because the soup and entree was really good. read more

The noodles that I ordered were mushy and overcooked and the sauce had no flavor and was watered down. The service was very good and the waiter seemed nice. I hope they can get their shit together in the kitchen because it is the only restaurant in my area. read more

I had the rainbow trout and it tasted excellent. My husband had fish and Chips. It was just okay. Service was excellent. We had a very nice waitress. Our wait time to get a table was 25 minutes.. Not too bad for a Sunday evening. Cheddar biscuits tasted amazing. read more

This has to be the single-most disgusting restaurant I have ever had the displeasure of dining in (red flag #1). I think darden restaurants have really declined over the years, especially the RLs here in this area. Although my visit was at the end (of what looked to be, judging from the filth) a busy Saturday night, I don't think i have ever had worse seafood for the money. The salad bar was DESTROYED, food and trash COVERED the floors, everywhere! There were no paper towels or TP in the bathroom. It was truly horrifying, and I have been a server at many, many restaurants over the years! We sat near the door and didn't truly get a feel for the magnitude of how awful the place was until we had already ordered. Busy weekend night or no, there is NO excuse for the place to be in such a state. We spent $70 (not including gratuity) and the seafood was all overcooked, the veggies were grilled far too long, the rice was hard and the crab legs were almost equivalent to what you get at your local Chinese buffet. I will never go to another Red Lobster as long as I live (the Huntington RL isn't much better, at least is cleaner!!) Sarah, our server was just fantastic, though :) I really don't have a clue how she makes decent cash there... read more

Waiter was very nice. Order was received in a timely manner. Food was excellent! Would recommend!

Sadly not many seafood choices in Charleston since moving here from Florida. Everyone said go to Tidewater. I have a few times, nothing more impressive than what this Red Lobster puts out, and RL is cheaper on the wallet. Every time I go I always have great service, because we always ask for the waitress that done so well the first visit. Anytime I'm in the seafood mood, this is the first place that comes to mind locally. Love it! read more

Ok , it's a chain. Still, I was surprised at the lousy food the kitchen turned out. Been here before. Have had the fettuccini Alfredo with scrab before. It was never this bad. Plenty of crabmeat, probably snow crab. But the pasta was mushy. The crab too salty. My companion had lobster bisque described as having many lumps of lobster, but it had none at all. None. Scratched this place off. read more

7 pm on Saturday night no one else waiting bunch of tables open told us 20 minute wait. Guess I don't understand. Finally sat us at one of the tables that was open when we arrived close to 30 minutes later. Only stayed because it was my daughter's request. 8:00 now and finally got a drink on the table and no one looks busy. 8:30 got food. Boiled fish was cold so it had to go back. I eat out around 4 times a week and this will not be on the list. read more

We saw the new RedLobster ad on TV for the cheesy Crab sandwich so decided to try it out. The wife and I both ordered the sandwich and clam chowder. Wow what a mistake. The chowder was as thick as mayo, grainy and horrid. The sandwich was dry almost no cheese and nothing like the TV ad. The manager came and was very apologetic super nice and brought us an old standby Lobster pizza. The service and biscuits were good. For what you pay at Red Lobster the meal was terrible read more