First off, the food was amazing. I stuffed my face with lobster. But the real reason why I felt compelled to write a Yelp review was because the manager and our waitress were very accommodating to two people in our party who had food allergies. They had a food allergy to fish and seafood. Obviously, there weren't many options on the menu for them, but they were able to have the potato soup. The manager had the kitchen prepare a new batch of soup, just in case the old one was in contact with allergens. Definitely going back to stuff my face again soon! read more

One hour to get our meals, the restaurant wasn't busy on a Thursday afternoon. The $27 grouper fillet wasn't worth a penny. I only liked the biscuits! read more

The customer service here is horrible, my waitress was rude and got some of the orders wrong. She didn't bring the biscuits until an hour in and she didn't take the entree order until about an hour and a half after we sat down. Their soda machine broke and no one attempted to fix it. Completely horrible experience and I would give it negative 5 stars if i could. read more

We eat at this location at least once a month. Food is always fresh and the service is usually excellent. Very clean and well managed as well. It certainly passes the scrutiny of my elderly mother and aunt. They always enjoy themselves here. Keep up the good work! read more

This red lobster is terrible and disgusting. Service was TERRIBLE. I visited this red lobster last Friday and order the seafood trio but instead of pasta I order grilled shrimp. The waiter got my order wrong and gave me double fries shrimp. The waiter literally came back with a glove and picked each extra fried shrimp OFF MY PLATE. I was so in shock...I didn't even eat my food. Called the manger and he wasn't helpful at all. This place is disgusting and should be closed down. It's against FDA regulations for a waiter to put their hand in a customers food. Terrible place, don't go there!!! read more

Today I went to the bar to order takeout food around 4:50pm on a Friday evening. The restaurant is really nice and the service at the bar was prompt. The server showed me every item in my bag to make sure the order was complete. He was very pleasant and professional. I got home and the food was Fantastic! I will return again. read more

I love Red Lobster its a very well lite restaurant and is well located. I Really enjoy looking at the lobster tank when i walk in and the warm friendly smile the waiter gives you. But the best thing about Red Lobster is there warm biscuits and the endless shrimps. A really good deal for about $20 read more

Terrible food. Got my order wrong. The fish tasted extremely old. Biscuits were not the same. Won't go back.

This was my 2nd time at this location, I first came here with my mom for her birthday since her favorite food is lobster & my second time was with my boyfriend. Food was okay, nothing special. Customer service, terrible. They really need to work on their customer service. Our waitress on both occasions had such a bad attitude from the jump. Throughout the entire dinner she kept giving my mom faces & would respond to her so rude when she would ask something (my mom doesn't really know english so she just wanted to make sure she knew what she was ordering). In my opinion, if you give bad customer service I will not tip. I tip upon how I am treated throughout my dining. When I was ready to pay, she showed me how to do it on the tablet & stayed throughout the whole time just starring at me to see what I would tip. I tipped her $6 (lucky I even gave her any) & then she rolled her eyes then walked away & said "Thanks for the $6" with so much attitude.Then said no, thank you for your excellent customer service. Never coming to this location ever again. read more

We have eaten at this location many times. It may not be the freshest seafood restaurant, but I loooooved the fried calamari appetizer that came with fried red peppers and broccoli. I am giving 1 star because the restaurant has gone through big changes and my family's dinner tonight was a complete disappointment. The calamari appetizer is not the same; extra greasy, tasted of old/over-used oil, and the veggies looked like the scraps that should have been thrown out. It took over an hour to get our dinner, and each person had a problem with their order: either an item was missing, overcooked, undercooked, charged incorrectly, tasted terrible, cold, or the dish came over 30 minutes after everyone else's. Also, portion sizes were noticeably reduced, but the cost remained the same. The restaurant seemed very understaffed. When we asked to speak to the manager, it was apparent that he was in the back pitching in with cooking. The manager removed some of the items from the bill, but, to be honest, the food and experience was not even worth the money we spent. After being customers for over 15 years, it is a shame that it is not likely that we will be returning again. read more

Awesome!!!! What makes this particular Red Lobster is the people. Amazing hosts, bartenders and wait staff make everyone feel as though you are at home with your second family. The food is great, and of course, their world famous bisquits are addicting. read more

Red Lobster is my favorite Restaurant the food is excellent the service is great I've never had any problems every time I come to Miami that's the first place I go read more

Went not to long ago and our server was Albert. He was amazing. Not once were we needing more water or needed anything at all for that matter. It was a great experience all thanks to him! Make sure to make him your server. You'll leave completely satisfied read more

Terrible experience from the second we walked in. We were barely in the door when the hostess shouted at us asking if we were just a party of 2 as well while she was walking another party to their table. She never even greeted us, when she came back to the hostess stand she answered a phone call and kept ignoring us. Told us we couldn't be sat yet and to wait at the bar. At the bar it took another 10 minutes to be greeted, and then i saw the hostess sitting another couple who walked in behind us. When i asked her if our table was ready and she said not yet, i asked about the other couple who was sat, and she simply answered "well they wanted to be sat already so i did" ... WHAT?! ... when she finally sat us, she was rude as she took our drink orders. Fast forward to our food coming out. We had ordered the four course meal feast. They brought out the entrees before the soup and salad. They gave us more attitude when we brought that to their attention. The food was stale and tasteless. The shrimp Alfredo linguine was not creamy at all and all our food looked like it was just thrown together. Sad how disappointed we were with a restaurant that i used to love coming to as a child. Never again. read more

Currently sitting at this location absolutely hating the service. Would not recommend this location to anyone. As people who have worked in the industry for over 8 years, we know it's not that difficult to be attentive to your guests. Not once have we been asked if we are okay or satisfied with the meal. Hell, she's barely been around to even ask for more water. We could have walked up and left without notice. The only reason we are still here is because we are starving. There isn't even a manager around or employees to ask for one...... Shame. read more

Very disappointing. My wife and I arrived about 9:15 pm on Friday night. We were told there was a 20 minute wait. Ok no problem. 20 minutes later we were called. Within a couple minutes of being seated our server came to our table. Asked for drink order and we ordered appetizers. A few minutes go by and our drinks arrive. I asked for sweet tea. It wasn't. When I told the server, his reply was "your not the first table to tell me that" We ask to give our dinner order. The server listened and repeated the order. He did NOT write it down. By 9:55 our server comes back to the table and asked "what did you order?" So we again verified what we wanted. I looked at my watch and saw that it was 10:05. And now we wait and wait. The server told us that he does not enter the dinner meal until the appetizers are served. Now at 10:25 the server brings our meal, well sort of. My wife's meal was correct, but mine was wrong. Now my disappointment turned to anger. I told the server that it was wrong. He realized he made a mistake. I then told him I wanted to speak to the manager. 10 minutes later the manager arrives. After I explained what had transpired the manager had a print out in his hand that showed the times of everything. He explained that each server only has 3 tables to serve. The manager was apologetic and told us the appetizers were on the house. Other than that " thank you, come again" my wife and I felt slighted. This is it. No offering of some kind of complimentary meal next time??? Wow. Not what I expected. Other restaurants would have bend over backwards to ensure that the customer left with a sense of sincere apology and offerings to bring the customer back. read more

I've been here 3 times now and the food has always been delicious. I tend to get the shrimp scampi because it is 160 calories per lunch serving, but it doesn't taste like it is at all. We've had great wait staff every time we've been there and the prices are pretty good, especially if you get one of the specials like the 4 course feast. read more

I don't go very often , but since my children love lobster and shrimps I go once in while. The biscuits are delicious, and our waitress was very nice. She was very attentive. The only complain is that they don't have wi fi , but can't complain too much since it means less phone and ipad during eating time! read more

This place is a disaster. The servers are hit or miss. Yanet is amazing but was not working today, so we asked for a server similar to her that is very attentive. I am a great tipper and always reward great service but the server today was a nightmare and left me sick to my stomach due to frustration. I believe her name was Sofia, run for the doors and don't look back if she is your server, it will be a waste of time and money to stay. We were celebrating my nephews principals honor roll award and he decided on this place, he's a kid, so he like endless shrimp and can eat his weight in shrimp so why not. We should have left as soon as we asked for biscuits and the server said she doesn't give biscuits until we get our salad, um, wtf? This place is known for their biscuits and if shouldn't be an issue when we request some, it's not like the seafood is amazing enough to warrant the prices. After an hour of nonstop BS from the server, including asking if we were done constantly and when we ordered something she didn't put it in the system and continued to come back and say that she didn't put it in and questioned if we wanted to order it or not. This lady was ridiculous and should not even be allowed to clean the tables. Actually, the nice lady who cleans up the tables when guests leave was super nice and got the manager for us because of the nonstop hassle and "pulling teeth" feeling trying to even ask for napkins. The manager, do not remember his name, the one with horrible BO and no personality, said he'd check on what he was going on and disappeared. We received a sorry from the server for the service and that was it. Gave her 18% tip for lunch, which I normally give 20%+ automatically but I couldn't give her less than 18% because I did feel bad that she was so horrible my nephew who thinks red lobster is fancy didn't even want to finish eating here... that says a lot of about how horrible and unprofessional she was and therefore I did feel bad. Never again. read more

Wait time said 20 minutes, instead we waiting an hour and a half. In this time we saw multiple new parties be seated before us and the wait was so ridiculous that we eventually left. Who knows how much longer we would've waited. Would not recommend and definitely never coming back read more

Best lobster restaurant in Miami, hands down. I love their yummy seafood biscuits and shmrip - lobster - shrimp pasta trio is to die for!

I recently went to Red Lobster because I had a gift card for their restaurant for Christmas, I have been to this location quite a few times (and applied to work there even more times), and was not really overly impressed with it. I believe they recently had a renovation which I noticed right away because it looks much nicer. I decided to go there at the last minute for my birthday. Due to a family member being sick in the hospital, I was only with my fiance and son. The server we had (Brittany) was super nice and kept checking on us the entire time. The food was delicious - for the first time ever I actually ordered lobster from this restaurant and I must admit it was very good. We also tried the lobster and artichoke dip (delicious).They sang happy birthday to us with a candle which was really sweet. When we were paying the bill I ran into an issue with out gift card and the manager was nice enough to come out and let us know that he would take care of it. Really great experience, friendly staff, and yummy food. I'll definitely be going back again soon. read more

The services was awful, had to ask to be reseated , thy are not complying with the advertisement that you see on TV, this was on May 4 th, birthday of my wife, even thought I mentioned they did not are for it, the quality at this place had go down awfully, I have been going there for almost 10 years now read more

Went hear for my birthday on 08/05/16, they use to be so good. the biscuits and $11 margarita were about the only thing worth it. The fish and chips was a huge piece of batter minus the fish, the fries were ice cold. My lunch tacos had literally 3 mini shrimps each, vegetables were blah, the appetizer which was supposed to be vegetables and calamari were mostly fried broccoli sans calamari. The waitress, poor thing seemed like a robot and very creepy. Never in my years have I had such bad food at Red Lobster, definitely cutting them off my restaurant choices. Not worth the $60.00 spent!!! read more

Shared a Lobster pizza and Shrimp Linguini with my wife. The food and service was excellent.

I gave this Red Lobster 3 stars for many reasons. It was good in many ways but it could be better. We were seated immediately, which I don't think has ever happened to me in a Red Lobster before. That was great! My first complaint would have to be that we had to ask for the complimentary bread. It was delicious but the waiter literally brought 4 and there was 4 of us at the table so I had to tell him to please bring more while we wait for our apps. I started with a clam chowder and a strawberry margarita. Unfortunately the waiter assumed I wanted an XL which was not the case. Those things are huge! Hard to even drink out of. But anyway the soup was delicious. I also ordered a wood-grilled salmon accompanied by mashed potatoes and a special fried rice but the waiter actually mixed-up two orders from my table so we had to wait another 10-15 minutes to be served. And there is nothing worse than watching others eat while you are hungry. The waiter was very nice and funny but he really didn't do that good of a job. The last was the dessert which was amazing, thank God! I don't think this was the best Red Lobster I've been to... The reviews for this place have been too nice. I think next time I will take my family or friends somewhere else... This place is too expensive to have these kinds of mishaps. read more

My husband and I love this place! We had amazing service from Pandora, she was great! It was almost closing time and we had just received our dinners each time she came by she would have a huge smile on her face. I would recommend this location! Great employees, service and food. read more

We just left this location about an hour ago. our server Juan gave us one of the best experiences we've had in a restaurant. i spilled my drink and he was quick to help in the cleanup situation. extremely friendly and always there if we needed him. on top of that our food was excellent as always. will definitely be coming back to this location read more

Subpar..Crab cakes tasted like breaded fish, fried calamari with veggies was mostly veggies,very skimpy on the calamari and the breading was soggy and heavy. Lobster Bake Was ok, Skimpy On the calamari,lobster had good flavor but was a little overcooked. Shrimp were tasty and cooked well but we're very tiny. Sofia our server, had trouble serving water,spilling some on the table and not wiping it up as well as over filling the water glasses right to the rim. She was otherwise, very pleasant and high energy. Overall, did not feel like a good value for the money spent. My family won't be back read more

Lobster was not that good. Also i think its expensive and the staff is not the great. It took us 18 minutes to even be noticed at the table and after 30 minutes to get the food. Wow not good at all! read more

We took our daughter this past Sunday the 22nd of February 2015, we were waiting for our food suddenly, something appear in my lap, I jumped up and I tried no to make a scene, my husband took his cell out and with the flash light check under the table towards the floor and turned the flashlight to under the table and he saw this tiny roaches and immediately he got up and said, we are changing tables, he did not tell me anything at the time. Then he went to the host letting her know ,we changed tables and told her what he had found. Anyway then he told me and I wanna to died, then I saw a tall guy came to check the table and after two minutes a couple was sitting there, the manager never approached us. Not even to ask what happened, I will never go to this kind of restaurants again, SHAME ON YOU, MANAGER, YOU ARE LUCKY , I'M NOT YOUR BOSS! The only person apologizing was the waiter and he was very nice. read more

Red lobster does not taste the same anymore only their biscuits are still good and there waiters are so rude and disrespectful there shrimp pasta was so dry and the scampi shrimp was so greasy ugh i will only go bak for their biscuits but i don't even have to because walmart sells them read more

If you visit this Red Lobster location for dinner be sure to ask the hostess if you can be seated with our favorite server of all time, Albert is his name. My family and I always ask for him whenever we go and we have never had a problem, in fact quite the opposite, Albert always makes sure to take care of us. He is super fast, very professional, and sometimes super funny if he gets to know you and lets loose. He always makes great suggestions and his recommendations are always AMAZING. My mom doesn't even look at her menu anymore, she simply tells him what she's in the mood for and she let's him surprise her. Last time he even cracked open all her crab legs for us right at the table! Ever since we began sitting with Albert we never feel as if we are eating in a Red Lobster but instead like we are in a fancy restaurant (which is great because we have three teenaged sons and really can't afford those places). We always tip him well and he remembers us each time. He calls my sons all by name, but we have been going to eat here at least once a month if not more and we have been requesting him as our server for at least a year and a half now. I strongly urge you to try him out next time you go there, and let him know that The Gonzalez family spoke highly of him! read more

i have went to this red lobster with my family a few times for dinner and lunch and it closed down earlier this year whiched really sucked but i was not really mad about that but then i found out that a lot of red lobsters across the world are closing and going to reopen in 2011 or 2012 because a lot of red lobsters are going to be remodled and going to get a better look and better service or that is at least what they say read more

I come to this restaurant pretty frequently. The food is good and the atmosphere is nice. This review if for the person that is having a meal. Although most of the time this is supposed to be about the restaurant, I am appalled and better yet disgusted with the treatment of the people who work in this place. I AM NOT A SERVER at this location but I have seen that some people have forgotten that these people ARE NOT SLAVES! They deserve the same respect we do. This is someone's job! Not something they do for fun. I HOPE THE BITCH WHO GETS PEOPLE FIRED READS THIS. I again am not a person who works at the establishment. But it really grinds my gears when I see people mistreat someone in their job. A quick reminder to everyone that the least amount of tip that should be left on a tab is 10% for a shitty server. If you can not afford to leave a tip go to somewhere that you don't sit down. Clearly you have no respect for others. read more