Our server Pam was super polite and helpful. We ate crab linguine, lobster roll, dragon broccoli and of course the delicious bread. I haven't been to red lobster in a long time thinking it was over rated but it was good. read more

Red Lobster - Seafood Near Me - North Olmsted, Ohio

Just had a great lunch for my moms 83 birthday! Great service by debbi , Food was fresh and fast! Very clean , & wonderful service! Love the chedder biscuit s We will be back soon! Great rewards program too read more

Considering that I've been going to Red Lobster since I was in grade school, I would have to say that I think that this was the best Red Lobster I have ever had. The Lobster Nachos were scrumptious! The salad was crisp and fresh, and the entrees came out swiftly with the presentation being grand! My husband and I ate off of each others plates, and nothing I tasted was less than great! The palate was satisfied and stomach full when I left! read more

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My family came in with a party of 15 and they nicely accommodated us which is huge seeing as lots of places are understaffed due to COVID. Everything was quick and tasty, and we really appreciate being able to get together as a family after all these months. read more

I would not order anything from this red lobster that needs to be delivered. The food came to is The supervisor i want to say her name was amy, half cold and looked like someone''s leftovers and has been half eaten already. Red lobster supervisor blamed door dash and door dash wanted to put the blame on RL but at least they gave us a discount. RL refused to reconcile. I will never ordee anything for delivery from them ever again. This is exactly how the food looked when it arrived--disgusting!!!! read more

Red Lobster - rice looks like someone started eating it already and you can count the fries and see the grease in the fish and chips dinner - Seafood Near Me - North Olmsted, Ohio

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I came here today with my family and we had Linda B as our server. This was probably the poorest service I've had in awhile. I asked her twice for napkins and she never brought them. She never checked up on our table and was missing the whole time we were there. When she brought us our food she handed a hot plate to my boyfriend and said "here take it" it was pretty aggressive and rude. When we asked for boxes it took her 5 minutes to come back to the table, but she didn't bring boxes she cleared our table. The food was pretty disappointing as while. My crab legs weren't washed properly and they were cold, as well as the shrimp. The only thing I enjoyed was the baked potato. read more

This is to Carrie (General Manager) My husband and I just want to thank you for the delicious meal (fish n chips) we both had for lunch today. The cod, baked potato, rolls melted in your mouth, and the cole slaw was delicious tool. Yesterday was our anniversary and you and our waitress made it so special, and for that we thank you also for the excellent service!!! We'll pass along our experience at Red Lobster in Great Northern to all our friends, relatives, and neighbors!! :-) read more

The family and I went there Saturday night. We were celebrating my mother in laws birthday. I had low eexpectations. They did not even meet them. The service is just bad, the food is slow and cames out at different times. My wife and daughter were about half way done ,when me and and my other daughters food showed up. The bread is good and finally showed up after the meal was served. The food isnt bad but it is not cheap. The way the restaurant is ran along with the service makes the experience almost unbearable. I must be in the minority be cause it was pretty crowded but I have to find any reason I can to never have to step foot in there again. read more

We stopped by for dinner and sort of get dropped. Zach, the manager came by after a few minutes and immediately took our drink order as well as an appetizer on the house. He continued to check in and made sure our server took extremely good care of us. What started out in the wrong direction was changed to a BIG POSITIVE by a manager that is truly watching his business. We will come back again!!! read more

So I ordered a filet and they brought me a sirloin steak, I pointed out it wasn't a filet, the manager came to the table and agreed it wasn't a filet and she said she would get me my proper steak, she returned with another steak and again it wasn't a filet, I again told her this wasn't a filet, there was already one filet at the table from another customer from my party, she told me it was and that she herself picked it out, at this point I stopped arguing bc I knew I wasn't going to get anywhere if the manager herself was going to lie and try to pawn off a sirloin as a filet. She then took 12.00 off my meal because, yep you guessed it, it wasn't a filet. If it were a filet she certainly wouldn't have reduced the price to a sirloin...Sadly instead of telling me the truth she would rather lie and make herself feel better as she rips you off. So if going to Redlobster I suggest you don't even go but if u do, don't order the filet. Sincerely, Elaine. read more

We stopped here when we were at Great Northern Mall. Robyn our server is the best! She remembered us from a previous visit (a year ago!) and took the best care of us. We had 2 three year olds with us and she didn't miss a beat. She anticipated our needs and the kids food came first which was wonderful. We were able to enjoy the kids and lunch! The adults had salmon and it was perfection. Food was fresh and tasty. Will definitely be back when we're in town. Came back for lunch yesterday and we continue to be impressed. The food was fresher and tastier than ever. The shrimp pasta, crisp Caesar salad, and cheddar rolls... perfection. This is our favorite Red Lobster location by far and Robyn our server is attentive and prompt. This restaurant and staff aims to please and is a great place to relax and unwind after shopping. read more

I've always had a excellent experience in north Olmsted red lobster. But I recently went to go eat there with my family and everything was dirty. I sat down at our table and it was sticky. So I decided to spill a little of my water to wipe it with their cloth napkins. As soon as I did it was all black and green. I told the waitress and she blamed it on their cleaner saying it was not a good kind. I said ok and let it go I then opened up all the napkins to pass out the silverware and most of the silverware were disgusting. I was shocked. I got so grossed out but did not want to ruin my kids experience and dinner. I told the waitress and she didn't seem shocked or embarrassed. She just said she'll give us new ones. Just terrible. read more

Red Lobster - Silverware in north Olmsted red lobster. - Seafood Near Me - North Olmsted, Ohio

I usually don't rate fast food since it's harder to give a rating given the price, expectation and quality. With Red Lobster, I'd say... if you're looking for cheap seafood and you're okay with it not being the best quality, than Red Lobster is your place! They have all seafoods, quality is good GIVEN the price, and the quantity is good as well. What sets Red Lobster apart is that MUFFIN that they bring out to everyone. OMG. read more

We travel around and are in Cleveland area today. Tried this restaurant while waiting for our flight. Not very far from the airport. The food was good, nice atmosphere. The service was very slow. The crab read more

Red Lobster - Seafood Near Me - North Olmsted, Ohio

A friend and I went to Red Lobster in North Olmsted for dinner on a weekday evening and were very disappointed to say the least. The restaurant was practically empty as we were early but the service was terrible. Our server was inattentive and almost downright rude. We felt like we were treated like second class citizens. The food was just okay - it used to be much better. The prices are high and the value is just not very good. Neither my friend or I will be going back any time soon for sure. They really need to train their servers to be polite and attentive. We both felt like ours just didn't care. read more

There are a lot of things wrong with Red Lobster and this Red Lobster in particular: the poor service; rigid, uncomfortable booths; understaffing, leading to unexpectedly long wait times in a three-quarters empty restaurant at 9pm on a Sunday night; one of the toughest and worst steaks I've had in recent memory; sad-looking green beans lacking any semblance of freshness; an uninspiring mashed potato side; and a red velvet cake-in-a-mason jar that was an abomination of a dessert (crammed with way too much cream cheese and sugar and not much actual cake--and the cake that was there was dry and nearly stale). Despite all that, Red Lobster does two things pretty well--at least enough for one to start to think about considering a return visit: the addictive, cheddar biscuits and, true to its namesake, the lobster, which was prepared better than many local restaurants held in much higher regard. read more

I swear, someone chew my shrimp, then spit them out, then they were refrigerated for a week and then microwaved and served to me on top of rusty iceberg salad next to this very doubtful boiled egg and a huge clump of blue cheese. Add some watery tasteless tomatoes and stale bacon, and you got yourself a salad for $10.25. I guess the patrons would advise me to order some crab meat or some other marine extravaganza, to be totally ripped and royally disappointed, but no thanks. I say $10 is a high enough price to learn my lesson and never eat there again. read more

Red Lobster - Calamari - Seafood Near Me - North Olmsted, Ohio

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I like Red Lobster. But they have a hard time not over cooking their seafood. This pass meal was a perfect example. Got a togo order the other day .Everything but the biscuits was over cooked. Scallops,shrimp & the greenbeans. OK, the baked potatoe was properly cooked. The shrimp sauce cup wasn't even half full. The caesar salad was limp. read more

We got carryout for my bday. The food is always high quality, I have bad vibes about a barmaid being in charge of carry out. Unless she is not in charge of checking our order for two. If so then the kitchen gets the blame for the shortage. She said all was there including cheddar biscuits in our about $75.00 order. We were shorted the following. All of the cheddar biscuits,the cocktail sauce for the fried shrimp, and the melted butter for the crab. If the bar maid did not check our order then she should not have said all is there. Further more the blue cheese salad dressing we thought was doctored up ranch dressing. I think that this establishment would not be very happy if all the people picking up unpacked the bags on the bar to check order. Especially when the previous customer asked for his cocktail sauce and the barmaid did not know what was talking about. Staff needs more training. read more

My husband and I had dinner at the red lobster located in north Olmsted. We got there at about 4:30 pm. On a Friday. They greeted us right away and showed us to our seat. Our waitress was Jane and was the best waitress we've had in a long time. She took the time and explained the different parts of interest in the menu. I asked for water with lots of ice. She not only brought a glass of water with lots of ice she also brought a glass with all ice. I'm not a seafood eater so she took the time to help me select something I would be able to eat and like. My husband had the admirals feast with green beans and mushrooms. And he asked about their beers. She recommended a beer and he liked it. I had the Cajun chicken with linguine noodles. But without the Cajun. The noodles sauce had garlic in it. Too much for my stomach. Otherwise it was very delicious. We even called the manager over to let her know how happy we were with the service we received from the waitress. Yes, I would recommend this place to my friends. Even though I don't eat seafood I would consider going back there. Yesterday February 4, 2018 we came with another couple. The husband of the other couple had the Cajun chicken and he liked his meal. His wife had Walt's favorite shrimp with baked potato. She said shrimp wasn't as good quality as it used to be. She also said cheesy biscuits were not cheesy. My husband had the lobster lovers dream with green beans and mushrooms. He didn't care for the green beans. I had the Cajun chicken without the Cajun. This time I enjoyed the meal. Everything tasted just right. Jacquelyn also served my glass of water and glass of ice correctly. The manager came around once and asked how things were. Because of the Super Bowl it wasn't busy. Yes we will come back a gain. We giving it a 4 star because the experience wasn't as great as last year read more

The service here is excellent! And the prices are very reasonable (well, depending on what you get). But honestly, the food is just not that great. The lobster is just kinda weird and the things that are good, it's usually bc they are so crazily unhealthy. read more

Red Lobster - Lobster dip - Seafood Near Me - North Olmsted, Ohio

Full disclosure I can't rate this place at zero! Ok maybe rating Saturday night isn't fair when 15 tables are open and they are way under staffed. Let's just say this is a birthday gone bad. How bad? well we'll start with a wait at the bar with $10 watered down drinks. That would be the last thing paid for! So there's a long wait for a table. Again they're under staffed on Saturday night. Who know people would be here for weekend? ! But sorry we are here for lobster, shrimp and scallops (wood fired meal). It was really, really bad. As in frozen shrimp barely defrosted. Lobster trail burned on top and cold underneath. The scallops were good! One out of three is bad! Even the cheddar biscuits wetter tiny and not worth trip. I wish it was better. Drive somewhere else and seafood differently. Like good! read more

Ugh. I don't know what happened to this chain over the years but what a disappointment! The only thing good on the menu any more are the biscuits. They have removed any kind of dinner salad from the dinner menu, which is a huge loss, as I used to crave their salad with lump crab. Their special items are tired recyclings of the same things over and over. At this location, I had to wait over 10 minutes to get a drink, and I was seated in the bar. For the rest of the evening, every time someone came to the table, it was a different person. I had their plank cooked salmon (can't remember the official name) and it was tasty but too big for me to even finish half with the sides that were the healthier options of a salad and broccoli. Overall, it was exactly what I expected, which should concern the franchise. Will return if I don't have any other options but I'm less and less inclined to continue going when there are tastier options available. read more

Sat at the bar and the bartender was very friendly. Was a good day so I ordered the Steamed King Crab Legs with a red wine. The biscuits were good as always and I enjoyed the wine. When I got my meal, I noticed the crabs were a bit over steamed. When I tried to crack the shell, it would bend like rubber. The meat was a bit salty for my liking. I like Red Lobster, but I wouldn't be ordering the crab legs again. If they over steam, probably won't order the whole lobster neither. Would probably come back for fish and chips or shrimp pasta. read more

Great service!!! Every time I come here the food is perfect ! But I love the enthusiasm from the servers there. They are super friendly and make you feel welcome. Best location. read more

We had a terrible experience trying to do curbside pick up even though both the phone message and the website says they do it. They asked what kind of car we were bringing and we told them. When we got there we called and they refused to come out because they said they don't have curbside delivery. We had to call four times, talk to a manager and beg them to come out - because we were afraid to go into the bar. All they said was you have to pay in the bar. They also hung up on me on one of the four calls and on one of the calls the female who answered the phone was extremely rude and did not care that we were seniors or handicapped. Totally disgusting behavior. No empathy during Covid 19. read more

Went to the Great Northern location today for dinner around 3:15 p.m.. Party of seven for a Christmas dinner. Gave our name to the host. Was told it might be as long as half an hour wait. There were only two other people waiting. And so we waited and waited and waited. No one came to our party apologized for the delay. Parties of 2, 3 and 4 came in during that time and were seated fairly quickly. Finally, around 4:00 p.m., a server came over and took us to a table for six. They had squeezed another chair to accommodate the seventh person. We said that really wasn't acceptable. We had noticed during the wait, while walking around, that there were tables available towards the back of the restaurant, near the restaurants. No one was sitting at these. There were four tables which could be pulled together to make room for all of us. When this was mentioned to the server she took us back to the lobby to wait some more. At approximately 4:30, we were told the table was ready. And it was the location we had pointed out to the original server. This was probably one of the worst customer service experiences I've ever had. There seemed to be little to no concern that a party of seven had been waiting a long time. And the table we were finally seated at did not have any diners when we walked around. While I have been a fan of Red Lobster in the past, this certainly has left a negative impression. Also, while we were waiting, at times, there were as many as three servers plus the hostess just standing around at the front desk, seemingly doing nothing. Don't know where the manager was during this time but obviously he or she had little concern about what was happening in their restaurant. No more Red Lobster for us for any dinners in the future. We will take our business to some place that appreciates the customer. This location is certainly not that place. read more

Good service, but food was old . We ordered crab and is looked dry and tasted old . How this place stays in business is amazing.

The last time we went to the north olmsted store i was very dissappointed! Bad service. Rotten tomato in my salad and all the food was overcooked! We are going again, against my will to try shrimp fest tonight. I will update the experience but i certainly am not looking forward to paying top dollar for crap food read more

Horrible. Paid $13.50 for an add on lobster tail. What I got was a split-in-half tail that had less meat in each side than the size of my pinky finger. The manager was passing me as I made the comment loud enough to be heard and did nothing. My sister was overcharged for an salad substitution and again nothing was done. The breaded shrimp was good and meaty. The server was excellent but he did bring salads about five minutes before our entree. I did not have enough time to eat it. I had not been to Red Lobster in over 30 years and I won't be back for another 30 years. I have never been so disappointed of anywhere I have eaten and the management was not interested in making in right either. We had family in from California and they wanted crab legs and that was the only reason why we went there. I spent $39 for one dinner and tip and it was a total letdown. You would think that a restaurant that had lobster in its name would have a great lobster tail, but no. Stay away. I wish I had that $40 back. read more

Hey, Red Lobster Marketing Staff: I've got an idea. I'd like to propose trying a popular---okay, maybe trendy, but a proven successful concept---that will likely increase your sales ten-fold, maybe more. Wait...wait ! Don't be so smug and prideful. You "sea food differently", right? So see diners differently, too. Step out of the confines of that corporate take-out box for ideas---you're not the only ones with them. Before scrolling to the next review, read me out. Thanks. You can start by testing just a few cities, say, like---Chi Town, the Big Easy, the Big Apple, San Francisco, and---of course---last but not least---Cleveland. The city I'd like to call the Big Friendly---a city and its burbs, who have a number of restaurants serving up maybe some of the greatest food in the nation. Heck, just use US. With our mostly discriminating palates, you'll quickly learn if this idea is a go. Still with me, execs? Ready for minimal investment, with maximium return? FOOD TRUCKS No! Wait! Hold on!---don't stop reading! Before thinking crazy thoughts about tooling up and down city streets with splashing tanks of sloshing, water-immersed live lobsters, hear me out. It's simple. Offer just one item. Those scrumptious 5 Star CHEDDAR BISCUITS YUM--EEE. Winners, Winners, forget serving dinners. ~ ~ ~ Okay...back to reality. Too extreme. Likelihood of it happening? Zero. When we want those golden pods of goodness (they DO look like little spiny oysters, aptly fitting for a seafood restie), crispy on the outside, slightly oily-salty, moist & cheesy on the inside---we'll just have to drive to one of their establishments to pick up these legendary treasures for take-out. Done. Until maybe10 years ago, this was our place for CAESAR SALADS, CHEDDAR BISCUITS, and LOBSTER. And I couldn't visit without re-acquainting myself each time with their irresistible Golden Cadillac. (An old-fashioned ice-creamy alcoholic libation/dessert combo that was a bit risky to drink while perched on a bar stool rather than sitting safely in a booth.) Those were the days. Don't know what happened. After a visit about 5 years ago---then again, yesterday---Red Lobster is just not the same anymore. Not even remotely close---EXCEPT for the fresh, cool, seasoned-and-dressed-just-right Caesar Salad, and those beckoning, can't-eat-just-one, biscuits. (Tried the cole slaw for the first time. Actually, pretty decent.) Didn't order a drink this visit---wanted to focus solely on the food. Other than those three menu items---and our friendly, likeable, efficient, well-tipped server, Pam---nothing was particularly good. From an okay 3 stars---"Lobster-Topped Maine Lobster"---served with mediocre, not creamy-rich, but chicken-brothy-tasting mashed potatoes and no-flavor-at-all green beans (never had absolutely tasteless veggies until these), w/cole slaw for 25.99, to a 1/2 Star ---"Create your own"---Lightly Breaded Clam Strips and Crunch-Fried Fish, w/fries & salad for 10.29. Nearly flavorless clams had reached the firm, snappy, industrial-strength rubber-band stage, and the two pieces of disguised-with-thick-breading, bland and almost no-taste fish were insulting. Minus coating, only 1/4" thick !---yes, I measured the one I took home for poochy... even McD's is 10X tastier and heftier. In fish total, probably smaller than a deck of cards. Copious breading on the fish?---possibly close to two decks. With almost everything being so...uhh...blah and skimpy, how does one approach a manager? And who wants MORE of something not that good? Instinctively, too, I knew that whatever would be replaced would be exactly the same. It's not like anything was especially bad-tasting, or spoiled, or that necessary ingredients had been forgotten. Based on our disappointing visit 5 years ago---and now this one---I believe the seafood results are what's being typically served. Customers must like it, though. Every time I happen to drive by, their parking lot is full or close to it. Jumping ship and heading to another restaurant ...aulgh... was not on my agenda. After nearly 4 hours of yardwork and gardening, then a refreshing zesty lemon-scented shower, I arrived hungry and ready to relax. I didn't feel like moving anything but my arms, hands, and mouth, so I resolutely relished every single bite of my salad and biscuits, but ate very little else. Excluding tip and a glass of 8.99 Chardonnay, the total for two luncheon meals was about $36. When I think of what I could have purchased raw for even $25 at 7 Seas Seafood---okay, not that much...maybe a small bag's worth---I can't help feeling a bit miffed. ~ If we ever return it would be only for the 5 Star Caesar Salad and their 5 Star Cheddar Biscuits. We've taken our last SEAFOOD cruise on the S.S. Red Lobster---it was neither a Bon Voyage nor a Bon Value. . read more

I dont know why the reviews are so low at this place, but i love this RED LOBSTER! the only bad thing about it is its too busy all the time. LoL the food always tastes great, staff are friendly and great most of the time. read more

Great service! Great tasting fish! Great experience this evening! Scallops were superb as was the grilled salmon!

Great atmosphere! Server Tiffani was on point! One of the best servers in the industry! Fun, personable, knowledgeable and overall amazing to have sat in her section. Food is ok, but I will definitely be coming back and on requesting TAFFANI!!!!!! read more

Very clean. Server answered the questions we had. The triple berry sangria was Amazing.

Haven't been too Red Lobster for years so I visited recently. I will never step foot into that establishment again! The food was mediocre, semi-warm pasta with soggy old fries! My father got the admirals and everything was under fried I spoke to the general manger and she didn't care... she was extremely rude beyond belief! We got our stuff and left immediately I wouldn't recommend this location what so ever! read more

Delicious seafood, wouldn't have realized how much I love seafood until I came here. Lobster and crab legs are HEAVENLY, and fries are excellent. Staffs always super friendly, and food usually comes pretty fast even when it's really crowded, which it usually is. Would give a million stars if possible. Keep up the great work Red Lobster! read more

I haven't been to Red Lobster in North Olmsted, Ohio for about a year. Before and after the only Joe's Crab Shack in the Cleveland area closed, it was my go to seafood place. I was rarely disappointed by anything other than the wait time to be seated. The place was always packed. Yesterday afternoon, my spouse and I decided to treat ourselves and we went to Red Lobster once again. Not everything was disappointing. Their Cole slaw is fresh, crispy and has just enough dressing to bring it together. Lovely stuff! The cheese biscuits were just their usual tasty selves. The shrimp was okay. But the crab legs were mushy and stuck like glue to the shells. The supposed lobster tail was either a very undersized lobster or a langostino tail. I've eaten a lot of lobster in my time but none as small as these. The service, once we were seated, which was quickly, was slow and really less than average. It was a good 15 minutes before the waitress appeared to take our drink orders. Getting the drinks and taking our orders was another 15 minutes. We were there at about 3 pm. The place had quite a few empty tables at that hour, but our waitress told us that they had two large groups to take care of. The food finally appeared after 40 minutes. I had asked that they leave the rice usually included on the plate off of it. We asked for more biscuits. We got neither although we were assured she would take care of it. We didn't complain but that was indicative of the focus she had on her customers. We waited again for a long time to pay our bill and when she arrived with our change she told us again about the difficulties of waiting on large parties. We just wanted to pay our tab and leave but had to listen to excuses for very inattentive service. Swinging by the table twice to ask "How's everything?" is not attention to the customer. I did leave a tip, but not my usual 20%. I won't be back.l read more

Great food for the 2 stars, huge portions and it was very filling but terrible service by our waiter. I took my girlfriend out on our first date last night and the waiter that was waiting out table was hitting on her all night. I've never been more disrespected at a restaurant in my entire life read more

Always the skeptic of chain restaurants, I went to Red Lobster with low expectations. However, the lobster rolls were rich and delicious and the potato chips freshly made with great flavor. The decor and service were heads above the last time I was here. read more