Best lobster I ever had the service is amazing And they have the best lobster but it's pretty Costly. But the price is worth it. read more

I really want Red Lobster to succeed and I thought that maybe with the new management, things would change. Lunch today was 50/50. I had the soup and salad. The salad was fine but the lobster bisque was awful. It smelled and tasted fishy and unlike lobster. After a few spoonfuls, I had enough. Many people like their greasy little rolls, but I do not. There were few diners and I had to ask the server why there wasn't even any music playing. She laughed and said the manager forgot to put it on. It's a sad state of affairs. They are probably done for hook, line and sinker. read more

This will be my last review . I can't say anything good about this place anymore . This used to be our go to place for seafood . . Not anymore . The food is horrible . read more

Chariss and Cory are a great asset to Red Lobster in Gurnee: I order the ultimate feast online for carry out and upon arriving my order was not complete due to a menu change for greenbeans, Cory offered a dessert for the wait and Charissa showed great customer service by explaining the delay to my order, they both were extremely friendly,professional wait time was less than 5min read more

I have good time with family nice people and service I recommend this place for any event.

Food would have been great if Clam Chowder was hot and the bowl had about 3 spoonfuls in it way skimpy. My entree grilled shrimp, Walt's shrimp,and coconut shrimp cold, Couldn't ever find server to complain. We were a party of 6 restaurant was not that busy but service was bad. One order was wrong and waited forever for original order replacement. We needed a claw cracker for the crab claws we r still waiting. With all that going on an a apology would have been nice, never an apology nothing. No wonder they are going bankrupt. read more

Went here for the Unlimited shrimp and I can say it was a disappointing experience. Service was okay, our first server left and got replaced with a new one. However when we ordered the shrimp, we ran into two problems- Number One: the shrimp menu offers new flavors, but we were NOT allowed to order them. Number two: the wait time between each order got longer and longer and at that point wasn't worth waiting for. On top of that we got cut off of ordering more shrimp after waiting 20+ minutes for the scampi to come out. Most of the shrimp was well overcooked, especially in the alfredo. Usually this location is good with their food handling, but unfortunately later in the day I had gotten sick. Needless to say, this is false advertising for "unlimited shrimp" if they end up cutting you off. read more

Dina was our server. She did an excellent job. Thank you for the service. Nikki helped seat us very friendly. Food was great as always. Thank you read more

I have come here many more times. I've also had takeout and delivery. All has been great! Service is always very friendly and attentive. I have come after / during covid and they are doing a great job keeping everyone safe and providing quality service and food. My daughter loves their shrimp scampi, wife likes their fried shrimp and fish, I like it all. Had pretty much their whole menu. Last order we had was a family meal for delivery. Came with 3 entrees, 2 sides, and 8 biscuits; for 4 people. We had 3 people and had a lot of leftovers. We got shrimp scampi, walts shrimp, and fried whitefish. I am amazed how much whitefish we got! Plenty of food for us to have 2 large meals for 3! For 50 bucks not bad. Get two meals out of this so 25 bucks per meal for 3; or, about 8 bucks per plate! Good deal! read more

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Really unfortunate. Must have caught them on an off night...friday night at that. Caesar Salad w/ Salmon - had to send the first one back. Had to pick all the bad romaine out. It had turned already. Unfortunate. The salmon filet was good. Cooked very well. Just needed alittle salt. Salmon good. Salad bad. Even worse excuse "hopefully this one is better other one probably just had to much dressing". Steak/Lobster tail w/ Brussel sprouts - Sprouts were amazing. Cooked well. Good crunh with sweet dressing. Small 7 oz steak, ordered rare - cooked great. Very pink but was still warm. Easy chew. LT - woof. Just check the picture... Just unfortunate for $80 after tip... read more

Red Lobster - 2 bite lobster tail - Seafood Near Me - Schaumburg, Illinois

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Great last minute dinner here! Tried out the shrimp tacos which were super yummy and filling! Our server was attentive, he was right on it when it came to making sure we had enough of the cheddar biscuits! We'll be sure to be back soon! read more

Haven't had Red Lobster in forever, but my son chose to get takeout tonight for his graduation dinner. We tried everything, from fried shrimp to the Friday night fish fry, and everything in between. The fish fry was quite good - the batter was nice and flakey, not too oily or dry - just right. Same with the shrimp and the chicken strips - very nice white meat with an excellently seasoned batter. Only shortage was they forgot to include ranch dressing in the order and the fries were bland. Everything else exceeded my expectations : ) read more

Food was great. They had very good service. We were seated pretty fast for it to be a crowded sweetest day. They know how to handle big parties. This will now be our Go To red lobster. read more

Red Lobster - Steak, loaded potato, and Shrimp Linguini Alfredo. - Seafood Near Me - Schaumburg, Illinois

This is probably my fourth visit to this place. It was nothing better or bad. The standard's been the same. The seating is ample and service was good. Wish they had renewed their menu with new options. There was only seafood soups. They must have some non seafood soups like minestrone or tomato bisque. The kids menu didn't offer grilled cheese sandwich either. Food served was hot and it came out pretty fast and it was good. I'd recommend this place if you eat seafood for anything. But if you are in a group and someone don't really care much for seafood then they have minimal options to choose. read more

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9/4/23 Red Lobster Schaumburg...a 10+ Unlimited shrimp Combo; Grilled Flounder; both 2 sides; Service Excellent; Decor and ambiance very nice; Food was excellent; price was fabulous ; Carlos our waiter { Vera Cruz} was wonderful. Can't say enough good thigs about Red Lobster Schaumburg !~ Was at Olive Garden Schaumburg last night- awful !~ Dan B read more

Enjoyed an excellent dinner with outstanding service. I had the snow crab with steamed broccoli all had excellent flavor and large portions. The restaurant was clean and everyone was friendly. read more

I have not been back to Red Lobster for a while and this outing was a great experience. Started of with Bahama Mama Drink and lovely biscuits which could have been all that I needed to make the whole experience great. Our portion sizes where so big it could feed three people with one plate . Mostly fried fish but tasty with good batter . Enjoyed variety of seafood to choose from. Great evening out with yummy food . read more

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For a chain, red lobster still provides a great dining experience! Great menu options and cheddar biscuits and salad that come with every entree! I got the fresh Atlantic salmon grilled, and loved every bite. I also tried the seafood bake with linguine which was also very tasty. The cheddar biscuits were amazing, especially when warm. The calamari for appetizer was also perfect for a group of 6 to share. I especially liked that there were fried veggies among the calamari as well. The ranch dipping sauce that came with the marinara sauce was also a smart take on the dish. For dessert, the warm chocolate lava cookie was to die for. A warm buttery rich cookie with cool and creamy ice cream on top was the best combination known to mankind. The perfect way to end the meal! A great chain experience overall! Left way too full. read more

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Ordered the cajun linguini and they only seasoned the chicken. The pasta had no taste. Twenty dollars wasted.

Always fresh and hot when served that's all I ask for. Oh course love the biscuits. Rewards is cool too just earned points for an appetizer.

I was with friends, celebrating ones birthday. Service was absolutely awful. Two friends ordered the Endless Shrimp Special and waited ridiculous lengths of time for a single refill. We waited at least 15 minutes for drinks alone. Two people in my group ordered steaks and both were way over-cooked. One sent his back and by the time he received his new steak, everyone was finished eating. The waiter was null & void. The manager tried to make excuses. Said they had more customers than they expected. Really? You're running an Endless Shrimp special and you don't expect it to get a bit busy. I mean, the restaurant wasn't full. There was no wait. A lousy excuse. They did comp the steak dinner, and because I complained, they offered me $20 in gift cards but nothing for the other two who waited inexcusable times for shrimp. I gave one of my $10 cards to one person and told the manager he needs to offer one to the other. 9 people in our group yet they think to satisfy just one? On top of all that, they sang HBD to three tables but disregarded ours. Such a disappointment for a birthday celebration. Sadly, this is not my first time having problems at this Red Lobster location. We were there nearly three hours! They need new management & training on customer service. I don't see myself returning to the Schaumburg location any time soon!!! I forgot one thing, they were out of ice cream. Ice cream comes with the only dessert they offer (without a $2.49 up charge) on their four course meal of $17.99. What a joke. I'm surprised they didn't run out of shrimp!!! Remember, they are in the customer service business. You are the consumer & their bread & butter...and they're not cheap. Don't settle for half assed! read more

Red Lobster - Seafood Near Me - Schaumburg, Illinois

Love coming here I can eat the bread and coleslaw that all I need when I come here. There food is good and good service.

This is one of the nicest looking Red Lobsters I have been to. You can tell this place is either New or recently remodeled. The Good: The decor is on point and makes you feel like your in a tavern near the ocean. There are tons of little elements from ships for those that have a love for Sea. The Cheddar Bay Biscuits are still amazing they are little soft melt in your mouth goodness full of cheese and flavor. They also added a lot of new elements to their menu and revamped some of the old ones. Our server was very attentive and friendly so that was a plus. The Bad: The main dishes are still lacking flavor and I would say on the lower quality of chain restaurants. I ordered the fish and chips and the fish was extremely greasy and the batter was burnt so you can tell they had the fryer way to hot. My husband got the new shrimp and lobster smashed potato, first of all the shrimp were microscopic and the potato was not even cooked all the way through. Disclaimer I grew up in New England right near the water with some of the best seafood you can eat so I am super critical. But overall the food was very lack luster!! read more

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We came here for our four year anniversary and the food didn't disappoint! We had the lobster specials, & a bahama mama drink...and they were all amazing! The server was nice, but awkward at times..other than that, it was a great experience, and we spent less than $100! We'll be back for sure read more

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$150.00 order for pickup- mind you it's winter but the food was cold upon receipt and ice cold by time we got home (it's a 5 min drive). What really disappointed me was the side salads were larger than the actual meals and dismal amount of dressing to go on the salad. The shrimp was rubbery & the lobster extremely small as was the salmon. I have ordered from Red Lobster many times but the prices are way over the top for what you actually get. This was a total rip off read more

Coconut and Walt's favorite shrimp were both really good. Our Server, Dillon was excellent very attentive and kitchen staff was nice too! Will definitely be back read more

Got seating and sat for 10 mins before waitress to come over. Food was just okay but if you have time and not looking for anything to drink for 10 minutes once you get seated this is the place for you. read more

Another visit, garlic shrimp (terrific), and Walt's Shrimp, great salad, baked potato. Server was great friendly and she knew her stuff and the menu. Good atmosphere and value. read more

Have been here several times and it is always solid. Not every red lobster is good but good one definitely is

Boy, sometimes the franchisee makes all the difference. Last time I ate at a Red Lobster, it was at the one in my home town of Roseville, MN, and it was awful. The place stank of fish, tables were dirty, service was crappy and portions were tiny. I just ate at this one, and it was a completely different experience. The place smelled fresh, it was clean and nice, the server was at my elbow exactly when I needed him, and the portions were generous. It was a nice surprise! And a nice bunch of shellfish on my expense account! Great job, Schaumburg Red Lobster franchisee! read more

Out of the hundreds of times I've visited this location and others, this is the absolute worst experience my family and I have ever had at red lobster PERIOD! I brought my whole family here for a small impromptu dinner for my wife's birthday. Low and behold there were sides missing, substitutions missing, the temp of the food was lukewarm at best. The lobster tail tasted off and caused my daughter to start violently vomiting and led to my wife and I having indigestion. Even after mentioning it to the wait staff, we were given no concern or even a simple apology for the horrible quality food and service!! I can't believe I'm saying this after being a red lobster fan since childhood, but I'm definitely over this chain for good. read more

I don't get in this area very often anymore but today I was in the ares and I treated myself to take the time to have fabulous fish meal Never have ever been dissatisfied with RL and Still they didn't let me down. I have to come much more often. I realized I was depriving myself to a great meal read more

Red Lobster - Seafood Near Me - Schaumburg, Illinois

This Is the best restaurant ever. The service is amazing,quick, and friendly. The food is the best part. The Cheese sticks and biscuits are amazing. The shrimp is really tasty and I love it.I was so Full I did not want desert. I am amazed about the cleanliness.I would come back here again. read more

Red Lobster - Delicious Popcorn Shrimp - Seafood Near Me - Schaumburg, Illinois

Have ordered 3 times in the span of the last 6 months. It's about a 15 min drive from home and in every instance our order was correct, hot, delicious and the biscuits are fresh. ToGo order packaged securely. read more

We were craving for seafood so decided to check this place out on a Saturday evening for dinner. There was a 15 minute wait for a table at 7 pm which was very reasonable indeed. Ordered the Maine Lobster Bake and the Crab Lovers' Dream which were both fine for the price we paid - would probably say that the Maine Lobster Bake was more delicious than the Crab Lovers'. Service was also on point. Would we come back again? Maybe but there are so many other seafood places for us to first explore so we'll see read more

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Food same and good as it's been for years. Got to this location 2 hours before close and seemed rushed as at most places you go now a days. Sweeping floors and cleaning all around my eating area. It's seems now a days no matter if you want spend $8 on a meal or $150 there's no care about giving the customer an over all good experience. Dress codes have gone to s***. Countless places I've went as late dressed in coat and tie seat me right next to poeple in flip flops. Not saying red lobster is 5 star but it's also not cheap. read more

Great food and great service from all of the staff. Very friendly. Angel is the best manager and I love talking to Debbie. I've been a regular customer for years. read more

Mmmmmmmmmmmmm...Seaside Shrimp Triooooooooooo. Okay, I'm done. I LOVE RED LOBSTER! I dont care what anyone thinks! This is the one that's by my house and that I frequent way more than I should for gut's sake! When my boyfriend and I come here - WHENEVER - the staff is always nice and we never have to wait. We were just here last week for dinner and we both enjoyed our meals and drinks (Sunset Passion Colada is our reg witch's brew) and our waitress was friendly and attentive. We also love the cheddar bay biscuits - they are consistently delicious. The crab cakes are awesome, and I love their mashed potatoes. Overall, Red Lobster's got my number man...20 years and counting... read more

Bruh the foods really good, but come on.. $190+ meal and I get 4 croutons... lol seriously. read more

Red Lobster - Seafood Near Me - Schaumburg, Illinois

I'm in the mood, the mood for seafood. I haven't been to Red Lobster in a few months & it sounded pretty tastey. We arrived around 4 p.m. & we thought it would be crowded but it wasnt. I enjoy it better when the restaurant isn't too crowded. We were seated & the waitress took our drink order. About a minute later the waitress came back with our Iced teas & the Cheddar Bay Biscuits which are one of my favorites. The Cheddar Bay Biscuits are the absolute best bread I have had at any restaurant. Next we got an order of stuffed mushrooms. The mushrooms were pretty good as well. They came out nice & hot just how they should be. For our main course we got the Ultimate Feast & the Admiral Feast cause that's how I roll. The Ultimate feast was the more pricey of the two but it had crab legs & shrimp & it was absolutely delicious. The Admirals Feast looked like something fit for a king or an admiral. It had scallops, shrimp & a lot of other items as well. I took about three bites & was full because I had so many Cheddar Bay Biscuits & my entree came with a Caesar Salad. The Caesar Salad was surprisingly good. I usually don't like salads but this was tastey. All together with tip our meal was about $70. This is better than what it would have been at most other seafood restaurants. The one thing I don't get about Red Lobster is that while it may be a good deal compared to other seafood restaurants it is still pricey but the customers in here all look like something off of the Jerry Springer show. I would think that the customers would be a little more well dressed & classier. Overall the food here was really good. The restaurant was pretty clean & the waitress was nice. I would eat here again if I was in the area & in the mood for seafood. read more

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