They told me they were booked solid, but I had new tires I didn't want to roll on until the next…read morechance I could come down to Redding from Mt. Shasta, so I called back and explained that I knew how touchy my Subaru could be with all wheel drive and damage easily caused by, for example, just buying one new tire. I was told that they'd squeeze me in but that I'd be doing some waiting. I grabbed a book I'd been wanting to read and showed up and only waited 40 worth-it minutes. Redding is lucky to have these guys take care of cars needing alignment-- (I'd never get all new tires without an alignment. .

The only shop in town us car guys and gals trust to work on the suspension of our vehicles…read more Every day is a car show in front of RW&B

It's time for me to get a tire rotation and the best way I found to get this done is make an…read moreappointment online at America's Tire. If you purchase tires like I did at America's Tire or also known as Discount Tire out side of California, you get free rotation and rebalancing for the life of the tires. Free flat repair as well! I rotate every 7000 miles or so. It does actually even out the tread wear, so you'll get more life out of the tires. Making the appointment was easy and as long as you can plan ahead a little, you can get the time of the day you want too. I just brought my car in at the appointed time and they took me in right away. They first come out to the car and check the tread wear and mileage and stuff. The waiting room is clean and has good places to sit and wait. The WIFI works fine for web browsing and email, but really not fast enough to stream movies or anything like that. I like to sit and write my Yelp reviews while I wait. I watch my car taken into the service bay and two guys go to work on it, almost like a NASCAR pit stop. Up goes the car and bam bam bam, off go the wheels and rolled over to the balancing machine. When the tire techs finish balancing and re bolting on the wheels, they do the final tightening with a torque wrench instead of like a lot of places just blast on the bolts with the air wrench, zap zap zap and done. Using the torque wrench they make sure it's not over tightened, especially if you have to change a tire in an emergency out on the road and it too damn tight! I'm in and out in about 45 minutes, all balanced and rotated for FREE! You can go to any store location no matter which location you purchased your tires. You can't beat that deal!

Bought 4 new tires . June 3rd spent almost $800 here. They only use jack to put new tires on. I had…read moreto buy an alignment. To have them fixed . Tires only lasted few months. I do not recommend this business.

After a bad experience at Les Schwab Tires, I decided to give Nor-Cal Tire a try because of the…read moregood things I'd heard about them. As soon as I pulled into the lot, I was greeted by a really friendly guy named Sam. I told him about my situation and how Les Schwab refused to rotate my tires, saying they were in "bad shape." Sam said, "Let me take a look at those tires and see what I can do for you but, If you bought tires from there you have to go back there" I then clearly mentioned that the tires I bought were when I bought the vehicle and they hadnt been changed since day 1. After checking them out, he showed me the wear on the outside of the tires and confirmed that what Les Schwab told me was true. But instead of just sending me away, he offered me options. He said, "I can get you used tires or new tires--whichever you'd like." I thought about going with used, but after talking with my wife, we agreed new tires were the better choice since she drives the car every day. Her safety comes first, and I couldn't agree more. What really stood out to me was that Nor-Cal Tire makes it easy to get what you need, even if you don't have the money upfront. They have a program that's 90 days same-as-cash, so you can get your tires right away and make payments directly from your checking account or debit card on the days you choose--like payday. It's simple, and it doesn't create overdraft or banking issues. Sam worked with me and got me set up with four brand-new tires that were mounted and balanced at a great price. I won't share the exact number since I know it varies, but let me just say I left more than satisfied. The brand was one I hadn't heard of before, but honestly, new tires are new tires, and I felt good knowing we'd made the safe choice. Thanks to Sam and the Nor-Cal Tire team, my wife and I are both happy customers. From now on, this is where I'll be taking all of my automotive needs. I'm really glad I found them through a Facebook group. As long as I'm living in Redding, I'll be a loyal Nor-Cal Tire customer.

Had a flat and when noone else carried my sized and wanted to charge me a ton of money on a…read moreSaturday these guys did it for use at a reasonable rate and took like 10-15 mins tyvm coming back soo

I had my serpentine belt replaced at this shop before leaving on a trip. Ron was great about…read moregetting us in last minute to do the repair, and I appreciated that at the time. However, shortly afterward -- while we were out of town -- the serpentine belt came off completely. We were stranded for hours with my kid being put at risk at a side of a road and had to find an emergency mechanic to install a new one properly. A newly installed serpentine belt should not come off if installed correctly, which raises serious concerns about the workmanship. When we called the shop while stranded, the phone was answered, but Ron was unavailable and busy at the time. We were left to figure the situation out on our own. When I went back on Tuesday, Ron wasn't there, and the staff present seemed annoyed that they had to reimburse the emergency repair cost. Although the shop refunded what I paid the emergency mechanic, they refused to refund the original amount I paid them for the repair that clearly failed. If a repair fails due to improper installation, customers should not have to pay for that failed service. I am asking the shop to take full responsibility and refund the original payment. I hope they choose to stand behind their work and make this right. Until then, I cannot recommend this business.

The guys at Point S are great, and have amazing service, I ordered a set of Method wheels from them…read moreand they look amazing on my truck, couldn't be happier!

Fantastic ethics. I went in to have a tire replaced while on vacation after tire warning came on. I…read morewas expecting to get attacked like vultures at a road kill site. Staff was so good and courteous. They asked if we wanted to get tire replaced or get it plugged and told me how Les Schwab patches and plugs after hearing my hesitation on plugs. I told them we were on vacation headed to the Oregon Coast and they lived up to their words. Within an hour we were on the road. Tire repaired free of charge. Granted I watched the tires but after 6 days of driving 8 hours every day since. I gots that warm fuzzy feeling and want to share my cudos for this team over at the Les Schwab off of Market !

I live in Alturas and I have my car serviced here. This is my second trip this week (12 hours of…read moredriving) and this is the second time the wrong parts have been ordered. Not only did I wait 2 hours to be told this (twice) but my car was damaged while they were attempting to put the wrong parts on the car. Michelle has been wonderful. The staff is great but this is the most ridiculous automotive management I've ever seen. I would not recommend coming here for service. Costco tires include alignment for the lifetime of the tire. Go there

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

I had a great experience with Big O Tires. The entire staff was accommodating, professional, and…read morefriendly. They answered the phone every time I called which was a lot throughout the processand were always patient and helpful. The star of the experience was Conner. He went above and beyond to make sure I understood everything and took the time to explain my options. He even provided three different quotes so I could make the best decision for my situation. I was working with a private finance company to cover the repairs, which made the process a little longer than usual, and we had to reschedule several times. Despite that, Conner remained helpful, understanding, and easy to work with every step of the way. The work was completed, and I'm very happy with the results. Thanks to Conner and the outstanding customer service I received, I'll continue using Big O Tires no matter what city I'm in. Thank you, Conner, for making the entire experience so positive!

Great service! Fast wait time. Easy to make appointments. New tires look great on truck.read more

Long time customer taking care of my high mileage cars and my daughter's car!…read more Greg's the best!

We had a blow out on our trailer. This location was helpful and quick. Got us in and out and back…read moreon the road quickly.