After a nasty water damage mishap from a floating sink overflow at my mother-in-law's place, we…read moreneeded new hardwood floors throughout. Etowah Carpet One Floor & Home turned what could have been a nightmare into a smooth, stress-free project--I'm so glad we chose them! Andrew in sales and insurance claims was a total standout. He really listened to what we wanted, walked us through every hardwood option with samples and honest advice, and helped us pick something beautiful that fit the home perfectly without breaking the bank. His patience and expertise made the decision process easy and even enjoyable. John, the project manager, kept things organized and on schedule like a pro. Clear updates, no hidden surprises, and everything coordinated seamlessly from start to finish--his communication was top-tier and gave us total peace of mind. The installation crew, led by Ricardo, delivered incredible workmanship. Precise, clean cuts, flawless installation, beautiful transitions, and they cleaned up meticulously every single day. Ricardo and his team were respectful, efficient, and clearly took pride in doing it right. The new floors look amazing, my mother-in-law loves them, and the whole experience exceeded expectations. If you need flooring work (especially after damage), these folks are the real deal--highly recommend Etowah Carpet One!

Excellent. We had our entire house re-floored - tile - LVP - carpet. Continuous LVP in the…read moredining/kitchen/breakfast areas, beautiful tile in the two bathrooms, and luxurious carpet in the rest. The showroom has an overwhelming array of options, but Mark guided us to exactly what we needed. His advice on his home visit on color was invaluable. Three bedrooms, hall, steps, entire house, done in TWO DAYS. The LVP/carpet and tile crews are amazing. They were very respectful of our furniture and took great care moving it around, and restoring it. They worked with, smooth, harmonious precision. Their attention to detail resulted in a perfect installation. No surprises. These crews have been there a long time and they know what they are doing. This is the right way to run a business. The price was VERY competitive. Committing to a company for this big job was intimidating, but the professionalism from the initial showroom visit carried through the whole process. We highly recommend them for any flooring needs.

The attention to detail and desire to make the customer happy is unmatched! Daniel and his team…read morecompleted 1400 sf of removal of carpet/vinyl and install of LVP in a day. ONE DAY! There were minor touch ups to be completed, he came the NEXT day to knock them out and did not allow me to pay him until those details were complete. The biggest indicator of someone honest and fair is NOT taking money until all work is complete. I'm hiring Daniel to install some shelves because I know he will be priced fairly, complete the job, and takes pride in his work. *not sure who the other reviewers are or if they reviewed the correct business because my experience has been nothing like that.

I ordered 23 boxes of hardwood from this store. The boxes were delivered and we found out during…read moreinstall that 16 of the boxes that were delivered were of a different type. I reached out to make them aware of the issue and they apologized. They said they were going to make things right and exchange the boxes. The owner then stopped answering our calls and text messages. When I finally got a hold of him he was very rude and said that his store does not do exchanges. So I basically lost my money and had to incur additional expenses to get the right hardwood.

Let me start by saying this: Atlanta Floor One screwed up…read more As I was closing on my home, I hired Atlanta Floor One to replace my carpet in the office with hardwood floor, and sand, stain and finish all of the existing hardwood floors. Atlanta Floor One screwed up and cut my family room carpet up instead of my office carpet. And I still rate them five stars. They deserve it. When Rudy and another flooring company's representative came and visited my home, I received very similar quotes from both of them. I asked them both for the same thing: To replace the carpeted office on the first floor with wood that matched the existing wood on the first floor, and to sand and stain the light, worn floor, with a darker stain. Rudy came in through the front door, and measured the office, the room on the right when you enter. He measured the rest of the wood areas on the first floor, and we discussed the details necessary to get a quote from him. When Rudy's team showed up to deliver the wood they needed to leave in the house for a few days to acclimate, they came in through the garage, and put the wood on the carpeted family room, which is on your right when you come in through the garage. They showed up a bit early, but waited for us as we returned from closing on the house with the key. When Rudy's team showed up to install the wood, again, on time, they entered through the garage. My wife let me know they arrived with a text, and asked in a text, a few minutes later, why they were cutting up our living room carpet. They made a mistake. Rudy had explained that the room they were replacing the carpet in was the room on your right when you walk in through the front door. The new wood was on the family room carpet, which is on your right when you walk in through the garage door. I understand how the mistake happened, but I was extremely frustrated. I called Rudy, he called his team, he let me know it was a mistake, and that he would make it right. As the project went on, Rudy's team did great work. They showed us two samples of stain on the actual floor, and did a great job with the stain we chose. The floor looked amazing after three coats of polyurethane. There were touch-ups needed, they came back and got the big ones, there were a lot of wood pieces all over the basement floor after they finished nailing down the office floor I ended up vacuuming up, the washer and dryer were never pushed back in place, and yeah, there was some stain on moulding that needed to be touched up. But here's the thing...those are all small details. The two squeaky areas I asked to have fixed don't squeak any more. The old wood looks great now. The new floor is indistinguishable from the old floor. I'm very happy with how my wood floor looks and feels. "But wait!" you say. "With all those details, how can you give Atlanta Floor One five stars?" Here's where Atlanta Floor One really came through. The carpet. Rudy's team screwed up, and Rudy instantly admitted it, and said he would make it right. Rudy sent someone over to patch together the carpet, but it was still clearly patched together and was going to look progressively worse as time went on. I was concerned Rudy was going to try to negotiate a discount off the project instead of replacing the carpet. He did not. Rudy sent over carpet samples for much cheaper carpet than the very high end carpet that had been cut up. My wife was shown those sampled and was asked to choose her color. She picked the color that match, and his team showed up several days later with cheap carpet to install. Fortunately, my mom stopped them before any install, and explained that Atlanta Floor One was not going to replace my very nice carpet with very cheap carpet. There was no yelling or fighting with Rudy, we simply discussed that while the carpet was somewhat old, it was very nice and in great shape, and we'd bought the house with no plans to replace that nice high end carpet. Rudy worked with us to find suitable carpet that my wife and I would be happy with. He asked us to confirm, before he ordered it, that it was what we wanted. He waited while we got samples and then ordered it once we gave the OK. It took a long time from when things started until Rudy finally had the carpet that my wife and I agreed on. A team showed up and did a great job installing it. Rudy himself showed up the next day for final details, like moving the washer and dryer back in place. This wasn't a great project for Rudy, I'm sure he was frustrated by the carpet and the issues it created, but he was always professional, responsive and reasonable. I have a lot of respect for his commitment to do things right. I paid the agreed upon amount to Rudy, and I have absolutely beautiful hardwood floors. My living room carpet looks just like it used to, except with newer carpet. I would gladly spend a bit more to work with an honorable, skilled craftsman like Rudy in the future.

Rudy and his crew did an awesome job! We hired them to install our main level floor and staircase…read moreand they are beautiful! We even had a few minor issues after the installation that Rudy addressed and fixed which we appreciate SO much. Lots of companies don't take the time to "make things right" after they've collected their money and this is not the case with this crew! We are likely to hire them again for future home projects!

We had gutters on our two-story home cleared of debris and also some pressure washing of concrete…read moredriveway and patio. They provided before & after photos of the gutters (which I didn't think to ask for, but greatly appreciated!). They also took their time and did an excellent job with the pressure washer! Compared to the other quotes I received for the same work and the quality of their services, I will DEFINITELY be having them back for future needs.

My builder used Stocco for the flooring in my brand new home. While the guys who have come out have…read morebeen nice, I would not recommend this company. The tile in my master bath was several shades of grout color and they came out several times to try to fix it. The final time coming to dig it the grout to start over. I wish I'd never let that happen. There are scratches all over so so many of my tiles. They came back to "fix" that and just put something over the scratches that not only didn't repair the scratches but just made my tile look dirty. I've basically been told about the tile that it looks fine. But this is not what brand new tile looks like. The vinyl in my laundry room is bubbly and they've already been out twice but it is still bubbly. The carpet in my master needs to be stretched. The carpet in my loft area had to be stretched. Sounds like some have had a good experience. I definitely haven't and am left with flooring that doesn't belong in a brand new home.

We just had a lot of porcelain tile installed and had a 5 star experience with Stocco Flooring. I…read moredon't often rate companies that high because we are very selective about who we work with and most of the time they fail our expectations. Stucco not only met them, but exceeded them. We did a LOT of research and interviews before hiring them and they did not disappoint! They have excellent communication and are very responsive to every question and concern no matter how big or small. They are punctual and follow through on what they say. They have the ability to help you with selections with the freedom of letting you decide what's best for your space and budget. They do quality work and pay attention to details. They truly care about making sure their customers happy and made sure every aspect of our job was done exactly how we wanted it. They have very reasonable prices and a wide variety of flooring options to meet any preference and budget. They even met with us after hours to help us with a selection and didn't make us feel pressured at all! The installers were very respectful of our home and made sure they cleaned up after themselves every day. We just can't say enough about the quality and performance by this company and would HIGHLY recommend them to anyone looking for a flooring contractor they can trust. Even though they are located in Alpharetta they have a wide service area (we live in Buford). We were in NO way incented to write this review but just wanted to share it because we know how hard it is to find reliable contractors who care about their craft more than their profit.

I recently got my stairs done by supreme hardwood floors, They were very professional, for the…read moreamount of work they had to do , they worked fast and they did a great job . For me the best part was they waisted no time to start. Thank you Marius.

Jeff's team replaced carpet with pre-finished hardwood on the second floor and were friendly,…read moreefficient and thorough. The floors are beautiful and completely finished including all trim. I would recommend to anyone looking for a dependable, confident and honest contractor. They also fixed a spot on the main floor and it looks wonderful.

The actual painting - end product looks okay, the part that was sprayed is nice but, the part that…read morewas done around the sidelights and windows looks sloppy, some of it looked like a small child painted it. Paint drips on the brick and on the the window. When they said they were done, there was still light bulbs and other items in our yard that they had taken out and not replaced or put away. They did not put back the furniture that they moved on our back deck & one of the painters stepped on an iron garden sign that I had in my garden & did not bother to tell me until I found it broken. Paint got on our front porch mat because it did not get moved and they got paint on a door that was not supposed to be painted. Through all of this, we contacted the owner, and he responded quickly and did offer some solutions - they did repaint the door but, we ended up having to put all the furniture back ourselves and when we finally got someone out to deal with the paint on the brick, they were rude and argued with us; even refusing to fix their mistakes. I am extremely disappointed with our experience given the reviews I read prior to hiring this company.

Great people great job. Very reliable and very Professional. Excellent work. They renovated our…read morehouse and did a fantastic job. They do high end work at an affordable price.