Sunday morning looking for a place to get my flat tire fixed after I ordered inner tubes from…read moreAmazon that didn't come with a Presta valve. My bike takes a Presta valve, and I found this bike shop to be just what I needed for a short notice and short duration repair. Rene was so quick with the inner tube replacement and liner installation, that I commented on his speed. He said that he's been doing this work for 35 years. He's really good. Reasonable prices as well. I also observed him helping a family pick a bike to buy for the daughter in the family. He was patient and helpful in choosing one that would appeal to her sense of style, and that would be practical for the purpose. The bikes in the shop appeared to be good quality for reasonable prices. I will be back. This place is a great find.

Not very happy with the customer service! The father and daughter are nice but the son or whoever…read morewas at the desk the second time I went there, was sooo rude!! This place isn't for newbies. I'm a newbie. I have about 5 old GT bikes that I wanted to bring back to life. I know nothing about parts or anything like that. That's why I went to them. Like I said, the gentleman and daughter were very welcoming and told me to bring them and we can star a tune up and then we'll go from there. The second time I went, the person at the front basically made me feel like an idiot in front of my son! I asked about GT parts and he rudely responded as if he was bothered by the question said, 'YOU DONT JUST BUY GT PARTS LIKE THAT! WE DONT JUST HAVE GT PARTS! THAT MAKES NO SENSE! ITS LIKE BUYING FORD PARTS AT A CHEVY DEALER!' But how am I suppose to know that? I came to them because I didn't know where to start but after that encounter, I sure as heck am not starting there!

Came here to buy my electric cargo bike, which is a partner business of the Go SGV electric bike…read morevoucher program. This is a store with serious but friendly bike people. I got the Yuba Komba and am so happy with my purchasing experience here. I appreciate Amanda who helped me get my bike. This store is what all stores should strive for: knowledgeable and friendly staff members. I'll be coming back for my future bike maintenance service and future purchases.

Awesome bike shop. One of the best in the west. Awesome!…read morePeople make awesome companies. These are some people offer more. It's a service. They all ride and they understand the passion. Great place to buy or sell as well and the service is outstanding.

Great bike shop. I brought my son's 16inch bike in to see if we could add a kickstand that is tough…read moreat this size bike. I brought in another bike that needed a new tire and tube and the bike mechanic replaced that pretty quickly. My son came away with new bar grips and was super happy. All and all if you need your bike tuned up or are in the a market for a bike this is the spot!

Came here to get my crankset installed came out perfect in less then 20 minutes great customer…read moreservice highly recommend coming here

Very friendly prompt service. Fair pricing with very knowledgeable staff. Marcus helped me with my…read morevery old bike and he gave me a fair assessment and then when he realized it needed one additional thing he called and texted me before moving forward with the work to make sure I was OK with the additional cost. I would definitely bring my bike back here or recommend this place to anyone

I recently needed a new bracket for my Bontrager light because the last one broke, so I reached out…read moreto Pasadena Cyclery. I had a great conversation with Marcus over the phone, who was very helpful. When I arrived at the shop, I was thrilled to find they had the exact part I needed. Marcus went above and beyond to assist me in selecting the perfect bracket. I truly appreciate the excellent service I received. If you're looking for a bike shop that offers outstanding customer service and a friendly atmosphere, I highly recommend Pasadena Cyclery!

I've been going to Velo Bicycles for over five years, and I keep coming back because I genuinely…read moretrust them. Their work has always been honest and reliable, and that goes a long way. Most recently, Michael helped me with a repair and was knowledgeable, professional, and easy to work with. Vicktor has helped me in the past as well--he's always been reliable and knows his stuff. Matt has also been great when something needed extra attention and problem‑solving. That consistency and trust are exactly why I've stayed a customer all these years.

Love the guys here Matt is amazing. His team is amazing. Victor is a genius technician…read more Took my 4 years old Stacyc to have brakes installed. They hooked me up with a set of Shimano brakes, my son can finally use the brakes now instead of dragging his feet

Hands -down, this is the best place to buy an e-mountain bike!…read more Dave is a master and a guru in the foothills. Fair prices, excellent service, expert information! Bought a Haibike Hard 7

While they typically do not do repairs on bike equipment not purchased at their store, Sam & Dave…read morehelped me with my tire and answered all my technical questions. Thanks again!

Been going here for my bike needs for most of ten years and have been meaning to write this review…read morefor quite some time. These guys are very professional, customer focused and honest. They do what they say they will on time and on budget. No upselling or lying to you about some expensive service you do not really need. ( unlike another bike shop IN Pasadena who did all of the above) My only quibble is their limited opening hours .

Sean & Remi worked together on making my experience seamless! They went above and beyond with…read moregetting a new fresh wrap on my handle bars! I cannot express enough on how much I recommend this place and it's employees!

Got a whole bike set up from here Aram was super cool, let…read moreme try out a couple different bikes, explained everything Didn't oversell or anything helped me find what I was looking for Their work shop area is also super cool, watching them put the bikes together Definitely recommend

They have wonderful service. The staff was very welcoming and helpful in finding what I needed for…read moremy scooter.

Happy Fourth of July! Hooray, let's go for a bike ride…read more At about the 4 1/2 mile mark of my 10 mile loop, my back wheel decided to have a nail-biting adventure--literally. Fortunately, I only had to walk my bike a little over a mile to Steve's Bike Shop, which was miraculously open on this holiday. The technician helped me as soon as I walked in, and within minutes, I was back on the road again. While changing my tire, she also checked my brakes, oiled the chain, and basically gave my bike a spa day for a great price. Now, that's service! Thank you for rescuing me, Steve's Bike Shop. You're my hero, and I'll definitely be back for a full tune-up. Steve's, you're wheely great!

I stopped by to get replacement pedals for my stationary spin bike. Steve was extremely helpful. He…read moreeven loaned me his favorite pedal wrench. Who does that! This is my new bike store

I had known about the Cub House since it was housed in South Pasadena. We hadn't been to the new…read morelocation. We had a wonderful experience today. Joe was beyond helpful. He was friendly and answered all of our questions. He helped us with my daughter's bicycle. We will definitely be back!

This is quite possibly the worst bike shop in existence, and that is saying a lot. My husband and I…read morehave lived in multiple states and travel a lot. Needless to say, we have been to HUNDREDS of bike shops because we make it a point to go to a shop in every town we visit. Are you looking for a bike shop where all of the employees are smug? Are you hoping to ask questions, looking to spends thousands of dollars, only to be met with aloofness? Great! Then this is the bike shop for you! We've been to Cub House so many times and spoken to multiple employees, etc. It is always the same, "I don't give a crap; I am too cool" attitude. And after today's ride, my husband has given up trying to support this business. Never again!