Absolutely Amazing Service -- The Real Deal!…read more When I contacted Duke of Computers, I was a complete mess! My PC wouldn't turn on, and with so many important things going on in my life, this was definitely NOT the time for my computer to go down! I spoke with Jay, and from the very beginning, I felt like I was in good hands. They picked up my computer and diagnosed the problem for FREE, which already impressed me. Within 24 hours, they gave me the facts and explained my options clearly, allowing me to make the decision that was best for me -- no gimmicks, no pressure, and absolutely no hard sales! Fast forward about a week, and my baby is back online, and I'm sitting here writing this review! The cost was very reasonable, but what really stood out to me was the quality of service and the way I was treated. They never made me feel hopeless or pressured me into spending money. Instead, they were committed to finding a solution that worked for me. And believe me, I am a HARD sell! i wasn't even in the mood, if you know what i mean? But these gentlemen are the truth. Good people and good service can be hard to find these days, and I definitely found both here. I will absolutely be returning to Duke of Computers to explore some of the other services they offer. If you're having computer problems or need professional computer services, CHECK THEM OUT! Duke of Computers -- thank you for bringing my baby back to life! You guys are AWESOME!

Dan and the other technicians were very professional and personable…read more Dan was on time and very knowledgeable. Dan suggested for me to call if I had any more questions or if I needed any more help. It was very sincere and I really believed I could call them at any time

Great service. They know what they are doing. I have used them twice and they got to the root of…read morethe problem both time and kept me informed. Both times the issues were complex and required hardware, firmware and windows OS / Application knowledge. I highly recommend them and will go back when other issues arise.

Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

Happy with the treatment given from this location, the workers where easy and respectful at…read moreexplaining the issues my computer was having. Even having to return for the same issue they receive my attention according to their warranty. I can say I feel they have taken care of the issue and compensated me for the problem I had. I will be returning my business, as I can say I trust this business. Thank you.

Great customer service. Fast and polite. They take the time to listen to your computer issue and…read moretry to fix it as quickly as possible. Unlike the Apple Store horrible customer service.

Kudos to Chris of Tech2U for his outstanding service in resolving the issues with my computer…read morebetween 10:30am to 1:30pm today. Much Aloha Chris.

Great service. I needed to upgrade the boot SSD on my Windows PC from 256 MB to 1 TB. They worked…read morearound all the issues associated with that and GOT THE JOB DONE. They spent a little more time to get it right, but the job was completed WITHIN the budgeted quote. When booted up, everything was completed as I requested. It all worked and I had no problems. I give them five (5) stars and highly recommend them. A happy customer

I cannot say enough great things about this computer repair company! My laptop wouldn't even turn…read moreon, and I honestly thought it was completely done for. They took the time to diagnose the issue, explained everything clearly, and brought it back to life like it was brand new. Not only does it power up perfectly now, but they also updated it with the latest software and upgrades so it runs faster and smoother than ever. It feels like I just bought a new computer! Their professionalism, knowledge, and quick turnaround truly impressed me. If you're having any computer issues, I highly recommend them. Outstanding service and results!

I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.

My son broke my laptop screen in an accident. Was able to bring it in and was told where to get the…read morecorrect replacement screen. Was able to bring the new screen in a couple days later, and Ryan was able to fix it up and call me back in to pick it up in under an hour! Will be returning!

I loved it here!! Luckily it wasn't too busy. I went in for a quick quote (based off what I THOUGHT…read moreI needed) and they accept walk ins! By the time I rushed home to pick up my computer and dropped it off, there were already a couple people who dropped off their PCs. My price ended up being much less than the quote because my fix was so simple and so fast! I got my computer back the next day. (I low key also thought there was a possibility of a virus, but luckily that wasn't the case). The service here is top tier and I'm so happy to have my computer back! I should note that I pay annually for the place I purchased my computer to fix it and I went out of my way to come here, so it's definitely worth it. Just to mention my issue, my computer wouldn't shut off completely when I would shut it off. Like it would look like it was off but my tower lights would still be on as well as my fans. Then it would randomly just shut off in the middle of gaming. And then it wouldn't turn back on unless I completely shut the power off. So I'm happy it's fixed before more damage could be done. He also taught me a little about my computer as well which was very helpful.

Traveling for leisure with laptop in hand to get work done on the downtime. Unbeknownst to us,…read moreMicrosoft decides to push a software update unsuccessfully and locks up the laptop. "Grrr!" It renders us stalled - very stressful. Panic ensues. Who'ya gonna call? Computer Doctor BG! A quick jaunt to the shop. An amazingly quick analysis and resolution. We are back in business! (Note: we did pay for the priority rush service because time is money and we have places to go and people to see! It was well worth the extra cost.) Thank you, Computer Doctor BG, for helping solve our problem and removing the stress and worry from our vacation.

Excellent experience. I brought my Macbook to get the whole screen replaced because it cracked one…read moreday in the heat. They did a perfect job and had it done within 48 hours. They also sell refurbished Macs for around $650. Very informed/courteous tech guys.

I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

Bar none, the Computer BG is the best place to get your Apple computer serviced. I've had great…read morecustomer service at both Las Vegas locations.

Jordan at SmartFix Summerlin was incredibly helpful and friendly. I needed to replace broken glass…read moreon the back of my daughter's iPhone and he did it quickly and with no issues.

Got my back housing/glass for my iPhone 16 pro replaced here by Giovanni. Highly recommend to those…read morewho need a mobile phone repair. Called to get a price and they were very upfront with pricing, checked stock, and gave me an estimated completion time. Drove up, walked in, and was greeted warmly. I signed in my phone for drop off, and came back at the designated time. The repair was done on time, and the overall service exceeded expectation. They even cleaned up my old phone case. Nice touch. The phone looked new. Giovanni seemed genuinely appreciative of the business so if you need a repair, don't hesitate to hit them up. Thanks again guys!

Service was prompt and money well spent for the quick response time, especially on a Sunday…read moreafternoon. My dual monitors are up and running.

This guy is a crook. first of all he said it was $29 for a diagnostic which I told him exactly…read morewhat was wrong. He quoted $30 which should have gone in to the total cost of the repair. He calls and says it's going to cost $140, then asks do I want to buy a battery for another $60. When checking prices on Amazon they run from $19-$50. I said I didn't want the battery. I get there and ask how much again, he tells me $217 I say what, he says for taxes. He is still trying to get me to pay for this battery I said I didn't want. What a crook. Of course there is labor but just lying and trying to make me pay for something I don't want. I would try other places and use them as a last resort. I told him I would have to leave my computer because I could not afford it, he said $150 but if I left a review on Yelp he'd give it to me for $140, the original price he told me in the first place.