As someone who drives a Tesla and got a dent on my driver door. They did a really good job with fixing the dent and repainting the door. It match the color of the vehicle and looks like new again. The price wasn't expensive and would go ago. The only issue was communication but besides that I recommend this place to fix a Tesla. read more

Very no-frills operation. Excellent work on my Tesla for less than half the cost of another estimate which I had suspected was padded. Highly recommend. read more

Service requested for auto-body repair front headlights and rear right rear bumper. Computer sensors need to be reconnected

Just had to add proof since they are trying to say I'm leaving false reviews and there is no record of me, like I said I paid them over $6k to fix the car and they didn't fix anything glued all parts back on. Let's see if she comments on this too. I also still have multiple pictures of the terrible service, just a warning, stay away read more

Regal Auto Body Shop - Body Shops Near Me - Atlanta, Georgia

Great experience overall! Very timely and accommodating and the work was terrific! I highly recommend Regal Auto Body Shop!

If I could zero stars I would VERY BAD FOR BUSINESS!!!! DO NOT DO BUSINESS WITH THEM. The manager kasey is extremely rude and disrespectful , they had my car for 3 weeks in which I was told my vehicle was ready to be picked up While I was out of town. I did express to them that I wouldn't be back until a week and I wind up returning 2 WEEKS later instead. When I arrived I was asked if I could come back a few hours later because my bumper still needed to be put on , So clearly my vehicle was never finished. The manager Kasey called me while I was in the office but he thought he had contacted his front desk assistant (Tia) he said "I'm watching and listening to the cameras, why do you still have that lady in my office asking you a thousand questions if it's not ready ! It's not ready! Get her out of my office" I was hysterical I said sir this isn't Tia but this is how you feel about a customer that's supporting your businesss , I have been nothing but respectful and patient with you during the entire process and this is how you feel about me , wow I am disgusted , just give me my vehicle I will pay you for what you have already repaired and I will go somewhere else for someone else to do the job that appreciates my business. He said he couldn't release the vehicle to me under the conditions it's in So I called the police and I was forced to pay him $3,800 or he had the right to keep my vehicle , so I just went ahead and paid to avoid any other issues . Once I drove off the premises I noticed my door panel was not attached and there was also a piece from my door missing ,I now have to pay another shop to repair it properly and fixed the damages they have caused in the mist of "fixing my vehicle".I then drop my car off to another body shop and they asked me where was my old bumper that they took off the vehicle I said they still have it , and he offered to communicate with them so he can go pick it up , he also stated there is thousands of dollars worth of sensors and other pieces they needed that was inside of my old bumper to complete the job if not I would have to reorder all of those materials which would increase the price tremendously. When he contacted them they were not willing to cooperate they also stated they had discarded all of my material , this has been the most frustrating situation ever I will definitely be taking them to court! To get everything I'm owed read more

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Horrible. They had car for almost 2 months. I I have a 2016 jaguar that I took simply for a overall paint job. It was white. I had it painted pearl white. When it came back, the passenger side door wouldn't open from the inside. Two of my bumper sensors were pushed in. And the sensor light was on. Took it back after they had to order new a door, supposed to have had it one week. It took another month. Then I got it back, the door don't match the rest of the car and the sensor light is still on. They didn't attach any of my under carriage parts. They were hitting the tire as I drove. Also, there's paint over spray on all the trim and the mudflaps. that's. When I tell you this is the worse. read more

This man hired me and fired me all in one day because I didn't wanna drive my car around to run errands for him. Then, he said he would pay me for the little amount of time I was there, he faked a Zelle payment. read more

Regal Auto Body Shop - Body Shops Near Me - Atlanta, Georgia

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Not your typical 8-5 weekday shop. By appointment only for drop off and pick up. Work done off site. There is no work garage on premises. Only a store front. No documents provided for repair work or payment. When I went to pick up, they insisted I pay cash only which I though was weird. I was forced to pay for a $700 repair Cash Only. My repair work looked like it was done by an amateur. Repair work lasted around 60 days before I began to notice issues. Body panel popped out. New paint began to spot. I also noticed white pet hair in my black interior and which was very odd given the fact I don't have pets. Again, work done off site so you really don't know who is in your car or in possession of your car. I agreed to pick up on a Friday at 12 noon. Regal said they would be there. I had an Uber drop me off at the store front. I waited over an hour for said employee to return from lunch although we agreed on a pick up time. I DO NOT recommend. I WOULD NOT go back. Especially if you have a nice or new car. Mine was a 2017 with only 10K miles. If it is car that retails for over $30K, go somewhere else. I recommend Reid's/Reed's Body Shop Downtown or Kong's Body Shop off Cheshire Bridge Road as I've had good experiences at those places. They are full time shops with workers, staff and on-site garages. I hope I help save someone the trouble. Spend a few more bucks and get someone to do quality work!! read more

Regal Auto Body Shop - Body panel popping out after repair work. - Body Shops Near Me - Atlanta, Georgia

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It took me a long time to write this update for a reason... I wanted to make sure I was being fair. In my opinion, John's reply made it seem like I was a penny pincher not willing to pay for their services. Here's correspondence with us initially. The turn around time for my car was about 3 months (at least a month of it was due to poor communication that I take some responsibility for), and my total spent was $2,400 without door jams painted. https://cl.ly/1z1T3L163h0w Just work on communication bro. read more

All I have to say is that Regal Auto made repairing my car a stress less process. For someone like me I have zero knowledge about cars. The owner was so patient with me, he explained the entire process and even went as far as showing me step by step on what they would be working on. I was so pleased with the finishing product. If you are looking for a reliable body shop that will take good care of you look no further, Regal Auto is your spot. Thanks again to the entire staff!!! read more

Finally got the ding on my wife's Lexus taken care of along with a freshly minted ding on my Mini. Regal took care of the dents and immaculately detailed both of our rides. I will definitely be back for the "Gold" package detail. Best price in Atlanta for what you get. Casey and his team are very professional and are conveniently located in Brookhaven. read more

Regal Auto Body Shop - My mini after Regal Auto Care detailed and fixed the ding. - Body Shops Near Me - Atlanta, Georgia

I had a great experience working with The Regal Auto shop getting a car that I needed fixed in a hurry. They were very flexible and delivered a great job. Great customer service and over all amazing job. I truly feel like everyone at the shop went over and above to make sure my car was finished in the time frame I needed. I appreciate that read more

I had a small damage near the front headlight, and they were able to repair it perfectly, this is my second deal with them in 3 years and it's a pleasure working with Casey every time. read more

Regal Auto Body Shop - Before - Body Shops Near Me - Atlanta, Georgia

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The absolute best place to bring your car. I bring my 2014 Corvette here when it needs body work.

Very disappointed in the customer service and how the repairs on my car were handled. Pros: quick estimate, easy drop off. Cons: poor communication; I was assured my car would be finished in time for a vacation the shop was aware of. Called multiple times in advance, giving shop plenty of time to let me know I needed to book a rental. When we finally showed up at 5pm on the day we were told our car would be finished (we were promised late afternoon, not after close), the wrong car was brought around, and all local rental places were closed. Ended up costing us quite a bit of stress, time, and money. Repair work looks rushed, the molding is clearly used, when I was quoted for new. Clear coat not dry; my fingernail sinks into the paint inside the door. Would recommend going elsewhere. read more

They really went above an beyond in helping me restore a 1967 Chevy Impala (my dream car). The rebuild of the damaged side and the paint job are without flaw. Casey was wonderful with everything and I can't say enough good things about my experience. I'm going in a couple of weeks for a full detail and I can't wait to see her after that. read more

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If I could give NEGATIVE 5 stars I would. This place is a joke and their customer service is terrible. Let's start with the first set of pictures with the highlighted marks. That was was round one of when I was told my bumper was "done". I had to call multiple times and leave unreturned messages to even get ahold of anyone. Wrong color! and tons of chips and scratches. Seriously? The second set of pictures is round two. Bent "new" bumper, parking sensor fell off, bolts missing/loose, overspray, blue paint fingerprints on my drivers door... this is a joke. This is not our everyday driver so I had to have a friend pick it up the second time due to being out of town, so unfortunately I couldn't be there to inspect it myself at the exchange. And they say "life time warranty", but when their work was questioned, they were more worried about comparing mileage to avoid liability rather than trying to rectify the shady ass work that was done on my car. Who cares if it's 100 or 1,000 miles later? F these shady people and John you are an A$$#o!3. I should have gone with the company that was $500 more because it would have been right the first time. And your "shop" is a joke. Who has the freakin paint mixer in the waiting area!? Unprofessional to say the least as they will talk you in circles until you don't even know what you were even trying to talk about. Such a JOKE of a company. read more

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Good customer service. Had some issues but they are making it right.

I have a few big criticisms/recommendations for this company. They seem to be fairly new and have a long way to go before I'd go back. 1. Communication is key. Call/email/text your customers WAY more, or at least answer their calls. This is my largest complaint. I dropped my car off on a Thursday, and called every single day multiple times and didn't get in touch with them until 8 days later. For some of those days, their voicemail inbox was full so I don't think I was the only one. I dropped off my car and asked to have it evaluated for a quote so hence my calling, but by the time they called back they had already ordered parts and didn't even ask for my approval of the quote beforehand or walk me through the work to be done. 2. Office/facilities need some help. You can't have the paint mixing machine going while you're trying to have a conversation about your car and a few thousand dollars. Also, the two times I showed up to the office, no one was there and the place was a ghost town, including the time I had a scheduled appointment. Also they don't do the repair onsite which I didn't realize before, but there are no garages there at all. This kind of irks me because it makes me think they contract it out somewhere I could have gone cheaper. 3. They really didn't take great care of my car. They washed the outside before giving it back to me, but my car had clearly been sitting outside with the windows open for a very long time, possibly days. There were legitimate piles of leaves inside my car I had to scoop out with my hands and drive directly to a car wash to vacuum. This was infuriating. I just spent $3,000 and you treat my car like trash. 4. Related to the point about communication: every car repair place should absolutely walk you through your quote line by line and make sure you understand it and approve before going away. This should include physically showing the work to be done on your car. As a note for reference: I backed my F-150 into a low barrier and the bumper needed replacing/repair along with one of the side panels. Fairly straightforward repair I think any shop can do. All in all it took two and a half weeks. I was quite surprised by the cost because 1) I was never walked through it at the start and 2) it was much higher than anticipated when I picked up my car. I didn't get the impression they were trying to cheat me, I just got the impression they have horrible customer service. Would not recommend for anyone. Edit (only additional comments below: They called me after I posted this review and asked "how can we make this better?" Well really there is nothing at this point... the work is already done. Seems like a very silly question to ask, and was only asked so that they could comment on my post saying "we've reached out to you to resolve this!" They also assured me that "this isn't how they do business and put the customer and their vehicle first!" Which I'm sure they think they do but i experienced what I did, and I wouldn't lie on a yelp review, I have nothing to gain from that. Just sharing my experience. Once again I'd just reinforce I do not recommend this shop. read more

I cannot say enough about John and Regal Auto Body Shop. It's daunting enough shopping around for quotes, much less having to deal with the body shops themselves. During my search, I came across either outrageous quotes, rude personnel, no response customer service, or turnaround times that would leave me without transportation for 6-8 weeks. We were so fortunate that we found John and his team and they were right in Brookhaven which was even better! John not only had competitive pricing, his turnaround time was definitely weeks faster than other shops. Throughout the entire process, John went ABOVE and BEYOND to make sure we felt comfortable and communicated any set backs along the way. Our car took a bit longer than expected but the customer service he and his team provided was second to none and that was worth any delays. John was so accommodating when we needed him to come in early so we could drop off our car before heading to the airport, and I can say that MOST would never even consider it, not even close. In my experience, most body shops don't have much customer service, and I have dealt with some very bad ones that are well-known around the Buckhead/Brookhaven area. The ones that act like they could care less about you, your car, or your time. John treated us like we were friends and took great care of us every step of the way. Again, it is so hard to find friendly service these days, especially at body shops where I often felt like I was taken advantage of because I am a female, and Regal Auto Body exceeded my expectations. Fingers crossed I won't be visiting John anytime soon, BUT if something were to happen, I would not hesitate bringing my car to him. He is trustworthy, honest, friendly, and you can tell he loves what he does. When a vendor treats you like a guest in their home, and not a customer, it says so much about them and their work ethic. John aims to please and it was very evident. You just can't beat that kind of care and customer service! Keep up the great work guys and GO DAWGS! read more

Wow! Regal did a great jump repairing the bumper on my 21 year old car. Casey and Victoria were great communicators - Casey reviewed the damage and Victoria provided the quote. I was very pleased that the actual cost did not exceed the estimate. Not only was the estimate accurate, but I was able to get my car back in 2 days. This will certainly vary depending on the type of work needed, but I didn't have to make any follow-up calls and nag people to finish the job. What's even more impressive is that the technician was able to match my car's existing paint and blended everything smoothly. Per my 5 star review I would recommend anyone to Regal. Considering the great repair job they did, I will certainly utilize their detailing services in the future. read more

Regal Auto Body Shop - Before repair job (2 dents) - Body Shops Near Me - Atlanta, Georgia

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My vehicle was recently hit by a neighbor right before Thanksgiving while I was inside. I was stressed about how long it would take since my drivers door was popping everytime I had to open it to drive to work. This shop was so friendly from the time I dropped off my car, to getting updates, to when I picked it up. Customer service seems to be a lost talent nowadays but not here. Its refreshing when an auto body shop cares about its customers. Great job! read more

Had a paintless dent removal done by these guys. It's not 100% unnoticeable but it looks SO much better than it looked initially. Priced very fair. I would recommend and would use again. read more

Regal did a great job on this repair. I got two different estimates and this one was about $1500 cheaper than the first, and the timeframe was estimated at 7 days rather than 15. Casey explained the entire process to me so we were all on the same page, as it was going through another driver's insurance. He also called enterprise and reserved a car for me while my car was in their shop. He and Victoria communicated with me through the entire process. There were a few miscommunications about when my car would be ready and minor problems, but Casey was quick to resolve the issues and went above and beyond when he did. If I ever need to go to a body shop again, I will definitely take my business back to Regal. read more

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So I thought I'd give this place a try after reading the positive reviews from yelp, but after getting my cars serviced here I need to leave a honest and real review. I had 2 cars that needed some paint overspray removed from parts of the cars (back passenger side) and the service manager assured me that the paint can be removed no problem so I made an appointment. I dropped the 2 cars off at 10AM and was told that the cars would be ready no later than 1PM. Come 1 PM, I called the manager to check on the status of the car and was advised that the cars are still being worked on and should be ready no later than 2 PM. I walked back to the shop at 2PM expecting to pick up the cars and no one was there. I had to call the manager about 5 times before he answered and said the cars are being worked on in the back and that he was at lunch. He said the cars would be ready in about 15 minutes. But I guess 15 minutes meant another hour, they finally pulled my cars out around 3:10PM. So after about 6 hours of waiting, the cars should be super clean right? NOPE, the 2 cars still had a bunch of paint overspray on it that even my untrained eyes could pick out, and some wax residue were still present externally and internally. It looked like they barely did anything to the cars. I had to leave by this time for another appointment, so I left one of the cars there to be cleaned further. I came back after an hour and the car looked a little bit better but paint overspray was still present on the window. At this point, after wasting over 7 hours, I've lost complete confidence in their ability to do the job. Had to call it a day since they said they wanted to close up early since it was Friday. Not sure if it's laziness, lack of skills, lack of experience, and/or lack of equipment, but they didn't get the job done. I may as well have taken my car through a drive-through car wash and waxed it myself for a fifth of the cost.. read more

I called Regal this morning (Sunday) to see if they could detail my car right away. I'm turning in my leased Infiniti, and there were several scratches on the vehicle, including an area where someone bumped into the car while it was parked. Admittedly, I was somewhat nervous about using Regal because there were only a handful of reviews on Yelp. However, they picked up right away, when I called, and they were available today. Casey and Michael arrived on time, and did an outstanding job on the car. It looks brand new. They even got rid of all the scratches. I asked them to wash my son's car, as well, and it looks great. I will definitely use Regal again! Their prices are reasonable, and they provide an excellent service. read more

These guys do an amazing job! Casey came out to work on my car and left it looking brand knew! I am absolutely going to be sticking with Regal. read more

Regal auto care is amazing... I checked out so many places before going to them and no body told me I could get my car paint job done the same day.. Regal auto care was amazing very professional and they stuck with their promise, they also gave me a quote by seeing the pics I sent them which was really nice as many shops asked me to bring in my car to assess damages.. I gave in my car at 9.30 was painted and ready 3.30... I would really like to thank them for such a amazing job... Its done so perfectly U cant say its been pained over... I would definitely recommend to everyone.. read more

Not "on-site" like they claim to be. Read the other reviews that were under 3 star and can say I agree with those few.

I really liked Regal Auto Care. My care needed some serious TLC and BONUS! Guy got a scratch out of my car that I thought would forever live there. He took a bit longer than I expected but this was my first time using the service so I likely did not allot enough time for him. If I had had more time, I am sure he would have been happy to deal with any nit picking I had. He is very detail oriented and wants the car to be spotless and you as the client to be happy. I highly recommend them. read more

They came to my office to wash my car in the afternoon. Were very thorough, friendly, and helpful even though it was about 100 degrees outside. Will definitely recommend and use again in the future. Will also look into some body work since I had such a great experience. read more

As an alternative to painting my wife's car due to normal wear and tear, I received a recommendation to take it to get professionally detailed. Very glad I did. After reading excellent reviews about Regal Auto Care, I visited Casey and Lord at their shop in Brookhaven (yes, that's his name and he admits it's a lot to live up to). These guys are outstanding! Great people and they work their tails off to make sure it's done right. It does take a little while to get the scratches buffed out, but they take no shortcuts. In the end, my wife is extremely happy and the car looks awesome. 100% satisfaction. On a side note, I really enjoyed their customer service and the conversations we had. It was a wonderful experience. read more

Great shop the owner kept me up to date on everything going on with my vehicle. It was done in a very timely manner, and everything on my car is great. Recommend to anyone lookin for good service. read more

If you don't use the guys you are crazy. My car was involved in an accident which required a new hood and front bumper. I contacted Regal and received a very good quote. I took my parts to them on a Wednesday and was advised they would be possibly ready by Friday or Saturday. I called Friday afternoon and was told they were going to try and have them ready Saturday. On Saturday, Casey called me and let me know the paint was not cured yet, so they wouldn't be ready until Sunday.This was understandable due to working with paint, it takes time. I assumed that it would be Monday before I could get the parts back. Wrong! On Sunday, Casey, who is the best, personally brought the parts to my house! Not only that, he helped me put the parts on my car! Are you serious? Who does that?? On a Sunday afternoon, during football season, he brings my parts to me and helps me. This place goes up and beyond the call of duty. Why would you use anyone else? I won't! read more

I have been going to Regal for the past few months from everything to fixing a dent in my car from being sideswiped to getting my brakes fixed. Casey really does a great job with communicating with me and working with my schedule to get my car fixed! My car looks brand new every time I leave there. He has the best prices in town and also really works fast to get the job done. Regal is an all around car shop that does more than just cosmetic fixes. I would recommend this company to anyone who wants good quality work done. Thanks for everything! read more

They did an excellent job fixing my mercedes! John was very responsive and everyone there was very accommodating to my schedule! The estimate they sent me was much more reasonable than the other places I contacted and charged me exactly what I was quoted. Would highly recommend them to friends and family. read more