Eric is a great service manager.... Greg in Sales is easy to…read morework with, and strives to sell you the best vehicle to fit your needs. Highly recommend.

How to recall done on my Chevy 2022 diesel and now it will not pass smog. I've 1500 miles and the…read morecodes will not reset.

I just got home from having the smog check on my car...very good experience. Professional,…read moreknowledgeable and fast! Cost includes certification sent to Sacramento. Great deal, nice people and I couldn't be happier I like keeping local people in business. We all deserve this.

Great service; same day service! Wonderful to have local service providers! Hate having to drive…read moreall the way to Chico.

-if I could give them a negative star I would. This is the last time I will bring my car in…read more Don't bother making an appointment - you know where they ask you if you are waiting? - what a joke. Sitting here for almost two hours now for a simple oil change. Save yourself the frustration and go somewhere else. Bye Chico Hyundai you suck

Saiid Ray is hands‑down the best sales consultant I've ever worked with! He's personable,…read moreprofessional, and refreshingly down‑to‑earth. He turned what could've been a stressful car‑buying experience into something easy, comfortable, and even fun thanks to his great sense of humor.He took the time to answer every question without ever talking down to me, and his kindness and expertise made me feel completely supported. I'd recommend him to anyone and would gladly work with him again!

They were able to take us immediately! They were extremely…read morekind, experienced & did it quickly. The shop was clean & organized & there was a cool place to sit while they helped me & my uncle! Call first! They took us without an appointment! #SMOGSavior

The guy or rather the mechanic was there working alone and he didn't have to stop and take care of…read moremy brake fluid but he did anyway and that pretty much going to make me a customer forever!

Called ahead to schedule a Saturday appointment since I work throughout the week (they are open…read morehalf a day just as an fyi). Workers there were very kind,helpful and straightforward. The price for a smog was extremely reasonable in my opinion. My friend recommended me this place and I'm glad she did because they were done in about 30 minutes or less. Once my smog service was completed, the employee went over my smog certificate and charged me out. No hassle or anything! Will definitely be returning for all future smog services.

Great place easy to get an appointment They were fast…read morefriendly and efficient I won't go anyplace else

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I went in for two separate items, an emissions service that popped up on my dash and some…read morerattling/noise coming from my AC compressor. The customer service, specifically from Cody, was below subpar. He was rude, came off condescending and argumentative. Jay on the other hand, he was a pleasure to deal with. Personable and professional. They initially were going to charge for the diagnostic they had ran the day I dropped off the car, where it clearly stated that it was a thermostat reading in the second page, not just the code that pops up on the first page shown in the diagnostic device. When I mentioned this, Cody stated the "college kid" does not know what he was talking about, and that the diagnostic tool only gave a code reading, despite my standing beside the technician and it clearly read the thermostat. Jay was courteous on the phone when I called after they initially texted my quote for the items asked, along with suggestions from a general inspection. He was professional and accommodating and removed the ~$270 to diagnose the thermostat reading since the diagnostic the day prior was accurate. I was charged $91.38 specifically to diagnose the issue with the noise concern coming from my ac compressor, which still persists after picking up my vehicle. I noticed it the moment i turned my car on when picking it up and let Cody know, as he was standing in the bay of the shop. They did not resolve the issue, and my car is now having a difficult time shifting from first to second gear with the AC running, with the sound increasing with the RPMs, only decreasing in noise once the shift is complete, jolting while trying to engage. It also shakes when Idling with the AC on and is emitting a funky smell along with white smoke coming from my driver side vent for about 1-2 minutes. They claim on the paper work the temperature outlet got down to 43 degrees - the air blowing now is hot with AC on. They charge an additional $237.21 to service my AC system. They did inform me that the noise could be due to early signs of compressor failure. Essentially, they charged me $237 just to add Freon and check the system for leaks, plus the $91 for a diagnostic for a man issue unresolved or identified. I would not go back here. Precision or Tedious Repairs is worth the extra cost to ensure proper and professional service. Overall, they charged me $634.07 to fix the thermostat, the ac diagnostic and ac systems service. I now have a much larger issue at hand.

Quality mechanics. Stand by their work with "Affordable" prices…read more Jim's a good man -highly recommend!

Popped in for a smog, quick and friendly service…read more Can be funky to know where to park and they are busy but nothing unmanageable.

When I asked the office clerk about their diagnostic fee applying to services rendered, I was not…read moreprovided with a direct answer. The representative kept talking over me and she was very rude. She showed poor customer service skills by saying things like " we don't work for free". She also tried to insinuate that all the other customers understood her logic when in fact she never provided a direct answer to my question.