For a deep clean: Pros: The staff is nice. Several tasks, such as bathtub, floorboards, were done well (on a house that hadn't been professionally cleaned in a while). Cons: Missed many areas, but most majorly, did not take out trash. Did not wipe out inside of microwave. Did not vacuum under the sofa cushions. Cleaning products left the wood floors looking so streaked I had to redo them (this has never happened to me before with house cleaners). Likewise the stove looked clean after the were done--until I used it the same day; the black stove started to show white streaks and blotches from the cleanser they had used. It was cakey white stuff, also embedded around the burners--VERY difficult to remove later. They were more focused.on getting out in a specific amount of time than trying to do finishing touches they had FIRST PROMISED, then talked me out of with a lot of excuses (this regarding the floor which really looked awful afterwards). I am sorry because they are nice people. Sure they are honest all that, but that's the minimum you expect from cleaners. I really needed help with my house, but feel the service is not up to what they charge. read more

Rae and Anita did an amazing job at our house! Baseboards were perfect and bathrooms shining along with everything else they cleaned. I will have them come back out soon. Thank you!! read more

We found Reliable Rae's when we first moved to our new place back in May. They have been coming to us every other week to clean and I must say, they are all incredible at what they do. HONESTY I haven't used a cleaning service before, but my main concern was the honesty of the cleaners who come into your home and go through each room. Once I met the staff of RR's, I felt comfortable with our decision. They are always very honest and we have NEVER had something disappear. Because we had never used a cleaning service before we were hesitant to leave the house unattended, but we soon grew comfortable with RR's and they just come and go as they please now. I can't say enough good things about the people that work there. CLEANING EVERYTHING is clean when they are finished. PERIOD. They do a fantastic job cleaning every shelf, dusting ever electronic (we have Playstation 3, Xbox 360, Wii, and a large home theater system), and making sure things are spotless. The house always smells soooo good after they are done. They do such a good job that it encourages us to keep it cleaner, longer. GOING ABOVE AND BEYOND This is probably the biggest (although may seem small) reason I love RR's service. I had a sock bag FULL of clean socks that I was procrastinating folding. When I went up to my room, all my socks had been paired nicely and placed in an organized pile on my bed. KEEP IN MIND we do not pay them for laundry service, but the person who was cleaning my room decided to go above and beyond their job and do me a big favor. I was blown away and really appreciate the time they took to do a little extra. HIGHLY RECOMMEND It should be very clear by now that I absolutely highly recommend Reliable Rae's service to anyone looking for affordable professional cleaners in San Diego. They are the best home cleaning service in San Diego! read more

Reliable Rae's is just that....RELIABLE! We needed Reliable Rae to clean our house multiple times throughout the month ( we host a lot of events at our house). Every time she comes over the house is thoroughly clean and spotless. This company is very flexible and accommodating to our busy schedule. They are very trustworthy as well since we let them clean our house when we aren't home. If you book Reliable Rae's you will not be disappointed. read more

DO NOT USE THIS COMPANY !!! I requested a quote for a house cleaning; kitchen, living room, one area rug, one bedroom, two bathrooms and five window for blinds cleaning. I told the company that I didn't want to spend more than $150. The 10x14 area rug cleaning was extra, and based on how many blinds I had and the area I wanted clean, the my quote came out to $250!! I was reassured that I would be completely satisfied, so I agreed to pay this overpriced quote. First, they called me at 9pm the night prior and asked to come and hour later, no problem. The next day, member showed up at 10am and cleaned the carpet. Once his partner came, he left to go to his second job cutting hair at a barber shop. Completely unprofessional! He LEFT and DIDN'T SHOW BACK UP UNTIL 5PM!! I had these people at my house "cleaning" for over 7 HOURS! His partner spent 3 hours in one bathroom doing who knows what in there. And the worst part was, IT WASN'T CLEANED! The blinds were never even touched and the floor was given a sloppy fast mop. I finally told them at 5:30 pm that I had things I needed to do and they needed to wrap it up. I WASTED MY WHOLE DAY, just sitting at home while one person cleaned. Don't let this happen to you!! I felt completely scammed and taken advantage of!! DO NOT even bother with this joke of a company. read more

Reliable Rae's is just that, reliable. They show up when scheduled, get the job done and leave my house spic and span. My upstairs weird floor has never looked so clean and shiny! Not only that but my children love them... they have set up toys for them, built me a bench that I asked for help with and are not just a cleaning service but are more like our friends. The times there have been hiccups Bryan the owner has communicated well with me and made sure things were right the next time. read more

Don't do it! I want to cry! I have NEVER been this disappointed in a cleaning service. She told me our house was very clean, as I had told her, but maybe she skipped over stuff because of it. I called Rae back, after a "deep cleaning", which wasn't, and cancelled my next appt. and told her why. My 145.00 check was cashed, which I should have stopped payment on, knowing what I do now. I gave her some details, suggestions, and enough, I thought. OMG! I am so bummed! about the results and damage done! Ever since she came I have found more that was/ wasn't done. My brand new stainless steel stove top is completely scratched up! (I have a picture, attached it.) I specifically said, NO abrasive products in my kitchen. I told her in advance what the products were in the kitchen. Stainless, etc. The burners and more weren't very clean to begin with, but now, at night, in the light, I can see the entire surface scratched. Awwww. I cannot tell you after building our own kitchen, only months ago and installing ourselves how heartbreaking this is! Many things were missed, cobwebs, bugs in the window sills, back splash, and more. I shared with her that whatever she used on our Ceasar/ Quartz stone counters (think it was a bleach cleaner) may have ruined it and the cabinet surfaces that have smudge stains where she did do them. I have had to go over some things several times, to no avail. Stains and smudges, and furniture with too much over spray from Pledge, or something, that is not wood and will not adsorb it. I still have pesky white stains on my office desk. I AM SO BUMMED! I have never had this problem with a housekeeper before, with products and damage done, or products use. We decided no more housekeepers after this, and I guess you BETTER provide your own products. But maybe, what difference does it make now, she ruined my new kitchen! She is sweet and happy, but doesn't have basic cleaning know how. I have never had to worry about that in 20+ years! WOW. I wasn't going to post to Yelp, but after what I saw tonight. DON'T DO IT! read more

Reliable Rae's Cleaning Service - Here is the stove top! After a cleaning. We don't have one thing in our kitchen that would scratch it like this! - Home Cleaning Near Me - Escondido, California

Reliable Rae's came through for me in a pinch and I could not be more grateful or rave about him and his crew. I had hired a different company to help clean a house and get it ready to be put on the market. They were awful and completely unprofessional. I called Rae desperate because I needed the job done ASAP. He made arrangements to send a crew out first thing the following morning. They were fast, thorough and the home owner was overjoyed at how his house looked. I will use Rae every single time I need a cleaning done and will be recommending him to all my Realtor® friends. His prices are reasonable and they are very professional. read more

I have never found a cleaning service on the internet ,but I am happy I did this time. They do a great job for an affordable price. Thank you RR's for leaving my house clean and tidy. read more

This company did a great job on short notice for a move out house cleaning. Their work was phenomenal and I ended up referring them to another friend. I would highly recommend this company. read more

I have been using Reliable Rae's to clean my home for a few months now and highly recommend them to anyone looking for dependable cleaning service. The work is extremely thorough and prices are very reasonable. I am quite pleased with the staff and feel comfortable using RR to leave my place sparkling! read more

Unfortunately we used Reliable Rae's for about a year and then they had another person come on for cleaning. She started off doing a good job, but then things were missed regularly. read more

Just had my condo cleaned by this company. I needed a deep cleaning for move out. They came on time and was very courteous and professional. We did a walk through before and after clean. All my window sills, tracks, and even hard to reach places like celing fans were cleaned. All and all very happy with their service. Would definitely use them again. Thanks Rae and team. read more

I just sold my property in the San Diego area and needed a final cleaning before turning over keys. Reliable Rae's were attentive, thorough, and courteous. They did a real good job cleaning within the short notice I gave. Top to bottom took about 6 hours and the prices were very reasonable. I've paid more for less. Good job RR!!! read more

I write this review with very mixed feelings. I waited to write this review until some time had passed and I had found a new house keeper that is actually doing the job I am paying her to do. Like several others that had similar experiences, I liked Rae and the girls that came with her. They were very polite and nice, but that is kind of an expectation when you pay someone to come into your home to do a job for you. But it seemed like there was always a rush to get in, get out in break neck time. It was usually 2 girls that would spend 2 and a half hours cleaning some times closer to 3 hours but NEVER more. Because they rushed like they had somewhere else to get to, every time something got missed, cleaning supplies/rags were left out, furniture/rugs moved and left in odd places. I hired Reliable Rae's to come once a week, one full house clean every other week and one sweep floors and vacuum rugs in between, because I have asthma and very bad allergies. I stressed from the beginning and throughout the 3mmonths or so that they cleaned my home, that dusting and sweeping/vacuuming were my primary concerns because of my allergies. I provided all the cleaning equipment and supplies, including rags. Yet every time I found obvious places that had not been dusted or cleaned. I started putting smiley faces on items throughout the house that were completely visible and were not being dusted or cleaned. Wrings were left on tables that were supposedly dusted and oiled, Smudges were left on bathroom mirrors and I could go on. There is also one very young lady that comes with her that has no clue how to mop a floor. I watched her put the mop in the water wring it out and and then dangling the tassels of the mop waive it over the floor like a broom flicking water against the wall but never actually putting the mop to the tile. Never getting water on the tile to loosen and clean the dirt. But then she mops and left water pools on the laminate flooring causing the seams of the boards to swell permanently damaging the flooring. I had to send her a picture of a pool of water on the laminate floor after they had left before she believed me. The last day they serviced my house I told them that many things were not being dusted or cleaned and asked very nicely if they would please pay special attention to dusting. They rushed as usual through all the rooms in record breaking time, There was no way they were dusting, they were barely spending time on sweeping, and mopping the floors. I knew it was getting close to the time when they were going to bug out, and I went in the kitchen where one of the girls was "cleaning". I ran my hand over the counter top and showed her dust and food crumbs, She looked at me like she was confused. She said do you want me to clean it again. I know there is no way she could have cleaned if with the dust and food crumbs on my hand. But said yes. I also pointed to the smiley face that had been on top of the coffee maker for the past 3 weeks (to make a point), and she said, "oh I didn't realize I was supposed to clean the top of that". To say I was stunned would be an overstatement. I told her that I was paying to have my home cleaned and dusted.. I am guessing she knew what was coming because 2 days later (after she cashed my check) she texted me that she was going out of business because of family issues. A month later and I see she in fact is still in business. Again, they were always very polite, and reliably on time, but if you are looking for a reliably clean house this is not the company you want to use. read more

Thank you Reliable Rae's! I never seen my house so clean!!!!! With my busy schedule and kids, I just don't have the time! I was very impressed with their service and loved the fact of coming home to a perfectly clean house. I will definatley continue to use their service, you will not be disappointed! read more

Okay I finally have time to write this review and I wanted to make sure I did! Reliable Rae's is amazing! They cleaned our 6 bedroom house last month for a move out inspection and it looked just as it did when we moved in. The amount of time they took and attention to detail of EVERYTHING (baseboards,cabinets, blinds, doors, bathrooms, walls, etc) was amazing. You can tell they are very prideful in their work and the set of ladies we had were so kind and sweet. The company also dealt with our shorter notice of needing it done which we are very thankful for. They might take a little longer than other companies to finish but that is because they are getting it done right! Will recommend this company to friends for sure. Thank ya'll so much! read more

DON'T use this company! They cleaned my house recently and did a horrible job and damaged my appliances. I spoke to the lady on the phone and inquired about services and charges. She asked for details about my house- square footage, etc. I told her the house was 3000 sq. ft. and supplied the other details. She explained cost of their one time cleaning service and of the deep cleaning. My wife was sick in bed and it was very close to Christmas so I wanted to get the house cleaned up for her for the holidays. I chose deep cleaning. The owner on the phone quoted me the price and said there would be 3 cleaning people and they would take 5 to 6 hours to clean the house. They arrived 1 1/2 hours late on the agreed upon day. There were only 2 people, both appeared to be in their late teens and one was very, very pregnant. As soon as they arrived I stated that there was supposed to be 3 of them- I knew they would not be able to comment and they did not. Before they touched anything I told them that I had read one of their company reviews that complained about them scratching the customer's stainless steel appliances. I told them to be very careful and not to scratch my stainless steel items and not to use abrasive cleaners on anything. After they finished (in less time than I was quoted), I reluctantly gave them a check for the entire amount, even though they spent many fewer hours than the original quote was for and there was only 2 of them instead of 3. My wife was sick in bed and I was busy and don't really know anything about proper cleaning anyway- that's why I called them. The next day, my wife noted that they scratched our stainless steel stove, didn't empty trash cans and misc. VERY poor cleaning job was done. I called the company right away and related all this to her and the owner told me they would refund the amount I paid. I was just informed by the owner that there would be no refund. I understand now why she offered the refund- she suspected that I might have stopped payment on the check and wanted to wait until it cleared the bank. I regret now that I did not stop payment. I am just as upset about their lack of honesty as I am their poor workmanship. read more