Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

Joe came out and cleaned my dryer vent, but in the process he unseated the washer's drain hose. So…read morewhen we ran the washer it flooded our laundry room and kitchen. I asked for a refund ($200) for my trouble (about a 2 hour cleanup), Joe refused, said he "doesn't give refunds". He offered a free vent cleaning, why would I ever allow this company back on my property?

I had all my air ducts and return cleaned today…read more They did an excellent job. They were very careful to cover furniture and flooring with plastic. They wiped down all the vents and sanitized the HVAC system. Highly recommend them.

Had an excellent experience with OKeefe and Orlington Of Pure Air. The father-son team told me the…read morepricing over the phone for my Duct cleaning. I have a 50 yr old three floor condo that has (most likely) never had the ducts cleaned out. mold was blowing out my vents after a new AC install and that's why I called them. They protected all the areas of my home and got to work- they vacuumed, brushed and sanitized all my ducts many times over- the amount of mold in my ducts was DISTURBING (to say the least!). It took several hours to get every duct cleaned out but they did all the work and left my condo very clean and smelling great when they were finished. I'm sure the amount of nastiness in my ducts are in the top five of worst they ever seen! I will be bringing them back in a year for a follow up clean. The air in my condo already is crisper And the musty smell in my home is gone. So glad I had them come out and they were incredibly friendly and honest as well. I know they were more affordable than the other companies that do this and the price never went up when they saw how much work my job would be- and it was a lot of work! Having found them on Yelp- this was a yelp-win for me (and that's not always the case). Thank you OKeefe and Orlington for the work you did. It was a pleasure meeting you.

Professional and knowledgeable. They let me watch real-time video of the nastiness in my vents as…read moretheir camera traveled through. Their excellent equipment removed all of it. Then they went back in and sprayed an antimicrobial. Entire house suddenly smells cleaner. They removed 40 years of sketchy-looking buildup from my AC return intakes. I showed my neighbors photos and now they're wondering what's in their vents. Great job at a fair price. Highly recommend.

George was very knowledgeable. He did not try to upsell us on extra services. We felt like he was…read morehonest and did what we asked for at a reasonable price. I would definitely recommend their services, and we will gladly use them again.

Great service! Well priced and overall quality work. Will use them again in the future. Ben and…read moreJohn were amazing

This company installed a chimney cap on my 52 year old chimney and did a complimentary chimney…read moresweep. Extremely satisfied with service, quality of product and price. Every aspect of this installation was excellent. I highly recommend Safe Air Duct and Chimney

I needed a dryer outlet changed from 4 prong to three prong. Eric arrived promptly and completed…read morethe job expertly. I paid $225 for the service call and the outlet replacement. It seems expensive but I suppose that's the going rate.

Two experienced young men arrived when expected and promptly went to work to replace an outdoor…read moreelectrical outlet, etc. They did a great job of completing the project in a timely and professional manner. I will definitely use this firm again, if needed in the future.

Crew was prompt, flexible and day of they respected my time. They called me with a time frame days…read morebefore, day or they gave me a closer ETA and even called when they were on their way. The service was great and the icing on the cake how affordable they were. They are my new carpet cleaners!!! Crew was very nice and friendly too! DEFINITELY RECOMMEND!!!

Diego did a great job on our carpets. Our carpets look and…read moresmell great now I most definitely recommend him!

Bart was absolutely great to work with…read more We had a brand new dryer with "sensor dry" that kept coming out every so slightly damp. I'm very sensitive to mildew smell so it was driving me crazy. We hired The Lint Specialist and Bart provided updates on his ETA on a stormy day about 2 hours prior to arriving and again about 30 mins out. He showed me some deficiencies he identified and suggested a few fixes, although he was never pushy at all. Since our cleaning, our dryer runs perfectly, (even the sensor dry) so we'll definitely be saving on our energy!

I had a new roof installed, so I had to have Bart back out to repair what the roofer damaged…read more Outstanding work! He went above and beyond to do the job properly. I am Thankful for having found him and getting his help.

Like some of the others, this is a bait and switch. The quote that they gave me was way too low…read more($129) and when the guy came in, Jerry, he quoted me $900. So, the background, I have an older furnace that had some black soot coming out of the vents and he said it was mold and mildew. He assessed the furnaces in the attic, and told me what he had to do. Sounded reasonable, so I agreed. This was on a Thursday. After he left, the problems were 1) the blower stopped working after he finished so I had no AC during that heat spell in May 2) there was a small gas odor after he finished 3) he didn't do the dryer vent cleaning because he had to be somewhere in the afternoon, at 2:30pm! He was telling me all the things wrong with my HVAC system as though he didn't want to do the work, but was completely interested in talking about the house that he was building and how great the HVAC was. But what's disappointing to me, especially, was his unprofessionalism. He didn't complete the job at 2:30pm because he had to "go to downtown to talk to the painters for his house that is being built." Like you are on company time, how many other jobs has he not finished or completed for his company to tend to personal matters? I paid in cash, so he likely didn't even report this job. I called another HVAC team and they fixed my furnace blower to just get the AC working but also gave me a great deal to just replace that old furnace upstairs. They were also the ones that explained all the bad work that was done prior, and the lack of work that Jerry did! When they ripped out the junction box, all the mold and stuff Jerry took a picture of was still there! The major thing was the gas leak, and fortunately my new HVAC guy found it. That could have been very dangerous. After the work of the other HVAC company was done and I had time to think about all that Jerry for NOA didn't do, he called me and said that he could come on the Saturday for the dryer vent cleaning. When I asked him what time, he said he'd check and get back to me. Then he never called me back. Then he calls me randomly on Sunday, the next day, and I cancelled on him at this point because I don't trust his work, or this company. Beware of NOA, and how they take advantage of you not knowing about HVAC. As a nurse, I naturally just wanted the best for my family in terms of air quality. But to damage the system I had in place, despite the age, and potentially cause more danger with a gas odor and leak, I don't think I can trust this company. Plus the fact that Jerry, was more concerned with his own personal project than helping me was a real turn off. He said it'd only take 10-15min, but didn't do it? Because of traffic to his paint match appointment? Bad value, bad customer service, bad work. Response time was good, but the only reason why I had to leave a star is because you can't leave a '0' star review.

They give a low quote and scam you into a higher price. They also completely missed the appointment…read moreand the quality of work is poor.