Cancelled twice for an estimate. Very unprofessional. Both times I…read more had to drive 15 miles one way only to get blown off. Not very professional.

We recently bought a new place where there was a crack at the top of the chimney. Our agent…read morerecommended Illinois Chimney & Masonry and we received a quote to seal the concrete crown, with the crack in it, at the top of the chimney for $800 with a 5 year warranty. Gino and another colleague came on November 19 and did the job in about 30 min. I was a bit surprised they were done so quick, but they explained it was so expensive because of the height of the roof. I have been waiting for my invoice including the warranty now for almost 1 1/2 months. Despite several emails back and forth I haven't yet received it. I cannot say much about the quality of the work but the difficulties in getting the invoice give rise to doubt about the professionalism. I will update this review should I hear back from Illinois Chimney & Masonry.

Very happy with Olsen Tuckpointing. The worship was amazing and customer service just as amazing!…read moreI would highly recommend them.

The mortar on the steps of our almost 100 year old house was in poor condition, and the riser on…read moreone of the steps had shifted creating a hazard (inaddition to being unattractive). I had contacted perhaps a half dozen companies regarding an estimate; no one it seemed did this type of work. I contacted Olsen for an estimate. While the repair was not inexpensive, the workmanship was excellent. Inaddition, the estimator provided some insight on a DYI project I was able to complete myself.

I called to make an appointment for an inspection and cleaning of my gas fireplace that I have only…read moreused a handful of times. He quoted $179 - $235 depending on location. Dave showed up at the beginning of the estimated 2-hour window and was friendly and informative. The cleaning took less than 20 minutes. He checked for gas leak and provided recommendations for a more efficient setup. He even offered to inspect a second chimney in the same neighborhood free of charge. .|\---/| | @_@ | ..\_^_/..2025

Can't wait to write this for Dave:…read more Dave did a wonderful job installing the log set in the fireplace. From start to finish, he demonstrated professionalism, attention to detail, and a strong commitment to quality. He ensured that everything was aligned correctly, functioning safely, and aesthetically pleasing. Dave was punctual, courteous, and took the time to explain the operation and maintenance of the fireplace. His expertise and careful workmanship made the installation process smooth and stress-free. I am extremely satisfied with the results and highly recommend his services.

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

We had our fireplace and chimney inspected and cleaned out on December 18th, 2015 and burned fires…read moreall winter long with zero issues or house fire scares. Aelite is THE chimney company to have come out to your home. Nick and crew are insanely professional and clean. They took their shoes off without even asking, threw down tarps around all areas to be worked, and definitely did not take us for our money. As a matter of fact, I remember getting quoted double from another company at the same time for the same work. Nick's wife is the one who usually answers the phone and she's pretty incredible too! Talk about nice people. Why can't all companies be like these guys? Well that, I guess, would take just too much work... lol. I can't possibly recommend Aelite enough!! If you're local to their service area, definitely do not hesitate to give them a call. If you receive the same service I did and you're disappointed in any way... the problem is probably with you!! Lol.

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.

I learned a lot of things from my Dad-- How to be fair, how to work really hard and do more than is…read moreasked of you, how to be generous: I did not learn that if you have a fireplace and use it regularly, even if you always use hardwood, you will need to have it cleaned regularly. So after twenty years of making modest hardwood fires, I started to have a cough. My sister came to visit and even being in the living room (no fire) made her cough and gave her a runny nose. Thinking, okay, I'll have my chimney cleaned, I called Chicago Chimney. Toni was nice and said that Mario was really good at his work, and it would be $150. When he came, pleasant, personable, and clearly competent, I could see that being near my fireplace was making his nose run. I told him about my sister. Might need more that just a cleaning, he said. He shone his flashlight up a short ways into the fireplace. "I call that black glass", he said. What is it? I said. My English is not so good, he said, underestimating his excellent skills. Google clarified. I found out that bubbles of "black glass" represent the third stage of a serious creosote problem-- first soot, then tar that is runny, then the glass part, beautiful and perfectly ready for a chimney fire. One thing about my dad, he prepared me to know a good person when I saw him. Mario said that he was going to have to come back with material and brushes that could dissolve the creosote. The next day, when forty or fifty pounds of mortar on the chimney lining just fell off piece by piece once the creosote was not holding it all together, he explained that another day and another step would be involved, putting a mixture of protective covering over a now very porous surface, insulation, sealant. (As it happened, he did this himself by crawling up into the tight black space and painting it on. The dilemma of having a helper who was unwilling to do it was a problem he would deal with later. He took the guy off to another job and came back. It was this part, where he was a matter of fact about doing the exceptionally nasty work, and understanding about the kid's inability to do it-- he just said "last winter I was doing this every day." I want to put a sign up in my yard for him and his professional and humane work. He charged me $900 for the cleaning part and $1100 for the resealing part. Interestingly, this is less than $150/ year for 20 years, not even counting inflation; I recommend him wholeheartedly for yearly (or every-other-year sweeping) and for the whole cleaning and sealant job if you are someone who didn't know how bad it could get. He does tuckpointing too. The warmth and charm apparently come free.

we hired Chicago Chimney company to repair our chimney as well as our fireplace. The concrete on…read morethe chimney repair is crumbling and deteriorating. We contacted the company and they told us they would send the guy back out to repair the work, but they never did. Then they told us that the guy Mario, who did the work does not work for them anymore. We ask them to send someone else to repair our chimney . They stopped taking our phone calls and would not answer our text messages. I recommend anyone needing chimney work to stay away from this company.

No longer servicing Algonquin. They were thoughtful enough to refer to another company, and replied…read moreback promptly.

Great service. The person performing the work was thorough and knowledgeable. Would recommend them…read morefor any chimney sweep or service needs.