Absolutely horrible service! I had a new set of acrylics put on. They were very sloppy and not properly put on. Had to request for one nail to be redone as it was not glued on properly to my nail bed. I then had to request for my nails to be filed down as they were really fat and wide. She then rudely questioned why? Technician had a total attitude and said she would fix them in a very rude tone. She didn't so I again addressed the issue and she told me she knew what she was doing! She left me ABSOLUTELY speechless! I am a paying customer paying for a service. Instead I received nothing but attitude and complete disrespect. It was also 95 degrees that day and their definition of air conditioning was an open door, in the back of salon, that was wide open allowing all the heat in as well as flys. I would not recommend this nail salon. Total waste of money and time. There is NO customer service there. read more

This nail salon isn't bad, but it isn't the best either. I live close by, so when I'm in a pinch I'll go here for a manicure. But every time I've been here, regardless of the technician, they file my nails at an angle. And when I ask them to fix it, they still don't get it straight, but by that time the length is already compromised, so I just let it go and fix it myself. One time it was exceptionally bad so I asked for the file and fixed it in the salon, but they weren't to happy about that LOL. I don't have this problem at other salons, so I know it's not me. But other than that, the staff is pretty nice and it's a cute little place, very conveniently located. read more

Consistently good pedicures. Fast!

Very friendly service and always able to get me in right away. But I just went in to get the gel removed and paid 10 bucks.... I should have just got a manicure. I ended up having to trim my nails myself after because they were so soft and fragile. Everywhere else I've gone it's been only 5 dollars. Definitely over paid.... Definitely not going back. read more

I walked in without an appointment and got my nails done by My. She did an amazing full set of coffin nails. She was both quick and very detailed. Very impressed! Would highly recommend My. read more

I had a gel mani today and it was wonderful. I felt pampered. This place is very popular, so I'm glad I called ahead to make an appointment, even thought the wait for walk-ins wasn't too long. I will definitely return. read more

Will not be back here. Service was not the best. Got a pedi for $22! Barely did a pedicure, pretty much just painted my nails. Massage felt like nothing and you really feel like you are rushed so they can get to the next client. My pedi was not even 20 minutes long! That included soak time and drying time. Not relaxing at all. I usually go to Picasso or the one across the street but wanted to give this place a shot. Now I know! read more

Renaissance is a salon I go to for location convenience. With that being said, I know that I might not get the same results as I do when I go to my normal salon. Recently, the salon has been better than in my past experiences. The pedicures are good, and I've only asked for basic acrylic manicures for my nails. The job they do is good, not exceptional. It works as my back-up salon. I will say everyone has been friendly to me, and Hanna pays attention to detail and will make sure your nails look good before you leave. read more

So I've been here a few times for pedicures. I also go to Classy Nails on Cirby. What fascinates me about Renaissance Nails is that the polish lasts forever! You do get a no-frills pedicure but whatever topcoat they use can keep my pedi lasting for well over a month. I have given up on the expensive pedi places with the long leg and foot massages, scented foot soaks, etc. The expensive salons seem to have cheap polish and the technicians don't have the attention to detail that Renaissance has. Definitely call ahead and make an appointment. They are busy for a reason. read more

loved my experience here! in previous experience at other places, nail technicians have made the acrylic very thick and unnatural. At Renaissance Nails my technician made sure to make the acrylic thin and natural, paying attention to detail and willing to adapt if I had any concerns about shape. great customer service at a reasonable price! Definitely coming back. read more

Better than those newer nail shops popping up all over with no customer service. I had a manicure done and even had a conversation with the technician! I will definitely get my nails done again here! read more

Not great. Pedicure felt rushed. Massage not great. Not very welcoming. Not recommended. She told me to wait and I can leave in 10 minutes. Most places help with pant legs( no biggie), but I definitely like help with putting my shoes on. No help there on both. read more

I tried this place because of the reviews. I am terribly disappointed! It was dirty, the tech tried to use tools that she had just used on the lady before me, it smelled like urine. I have terrible callus on my heals so I paid extra for the "special " pedicure, she used a power drill with an attachment I'm my feet!! I could barely understand her also. I don't recommend nor will I be going back. read more

Okay, so on one hand this place has the best price, compared to other nail salons. Like, if I go to Bellagio it would be around $65 for a mani pedi. I can walk out with a gel manicure for $25 at Renaissance Nails. About $20-25 cheaper. Not only are the prices reasonable, but they do a pretty good job too! I also like that I can get out of there pretty quickly, because I don't like spending more than an hour in nail salons..I've got stuff to do..people to see..nails to show off. On the other hand, you can say you are not getting your money's worth since it's so quick. I will say I was pretty heartbroken when they neglected to put those hot towels on my legs! One thing I am a little skeptical about is the man that works there. He is super friendly and you can have an actual conversation with him, but he tends to get a little inappropriate..umm is he joking? am I supposed to laugh? I can't really tell..makes me a little nervous. But if you're looking for a jokester nail guy, this is your place! read more

This place is absolutely horrible. Made an appointment with a coworker at 12:30 for pedicures. We got there and they put our feet in water. Then they started on her feet and i continued to wait. I waited 25 minutes and they still hadn't helped me. They were then like "he is taking sooo long to do that other ladies nails..." No apology, nothing. I took my feet out of water and was just sitting there. Then 5 minutes later they said they could start and i just said no thank you. This place does not deserve anyone's money. They are horribly run and don't care about appointments. Did i mention that someone came in after me and they were doing her toes. Horrible place. Will never go back. read more

Hannah is extremely rude. Very poor customer service. After having pedicures done here for over a year, I will never go back.

Ugh. Very disappointed. A few weeks back, I called in on a Saturday afternoon and asked if they were busy for a mani/ pedi in about 30 minutes. He said " No, not at all" and made an appointment for me. When I arrived, I signed in, picked out a color and waited in front of the door (there was no seating available). I was not greeted for about 5 minutes and when I told him my name and that I had an appointment he said "Ok, Ok." 15 minutes after this, he turned the foot spa on and told me to sit down. I waited... and waited... the water is now cold (not even luke-warm) and no one even seem to realize I was there or was even close to being finished with the clients they were with. 20 minutes later (40 minutes after my scheduled "appointment") I rolled my pants down, got my items and walked out, with not one word from any of the staff. I really do understand things get busy, but they really should have said that they could not accommodate me. I wouldn't have wasted my time. read more

This is the worst nail place. The workers were rude and did a poor job. Please do not go to this place! I wish I had just walked out once I realized how rude they were being! read more

Rude! This is the only word I can best describe this salon. I went in there once before, but was turned away because they were busy. I can understand that, and took it as a good sign. Came back about a month later to try it out again. Lots of employees and alot of stations, I saw about five employees doing NOTHING. Neither seemed as if they wanted the business, as if I was a BIG inconvenience. I was just asking for a fill. One employee FINALLY agreed to take me and sat me down. After I told her what I wanted she quoted me 60 frickin dollars!! Everyone knows in the nail filling world that is a joke! I just looked at her got up and left. Which is what she probably wanted me to do, so she can go back and listen to her iPod. Never again. read more

After years of patronizing this salon I'm now calling it quits. Today I got the worst pedi ever. My toenails are cut crooked and look horrible. The gal said to me when I complained "you tell me next time". Tell you what?? To cut straight?? WTF. You should be cutting straight ALL THE TIME. I shouldn't HAVE to tell YOU to do that!! Are you a professional?? You should automatically be doing that. Now I have at least 4 weeks to grow out this miserable slant in my pedicure. Sorry...but there have been one too many bad experiences here. Moving on..... read more

I got a full set of acrylics ($25) and wasn't too pleased. She didn't ask if i wanted them to be rounded and made them square. The color was gorgeous, but after 2 weeks they started to break like crazy! don't think i'll be going back. i decided to go to bellezza nails and love them so much more! read more

Miki is the best! Does my acrylic fast and for sure the best I've ever had done. Only person who can do what I want!!! Love him he's also super sweet and always gets me in as fast as he can. Hard worker and nice guy all around !! read more

I actually like my manicure that I got. It looks good. But the atmosphere here needs help badly. My manicurist got a phone call that she took half way through my nails after that she was rushing and not doing a good job at all. My pedicure I got here was the worst experience I've had. No water was involved. Not relaxing. She rushed me to sit down and then proceeded to sloppily paint my toe nails. She did not run the water or talk to me at all. She was very unfriendly and not talkative. Which is what I look for in experiences like this. This is my second time coming to this salon and I can promise I will not be coming back nor will I tell any of my girlfriends to come here. Also the shop it self needs to be cleaned. I saw three spiders while I was here! All in all I only ended up tipping her 6 bucks on 46. Which I definitely think I was over charged. All she did was paint my dang toes nothing extra nothing special. Didn't even ask if I wanted a flower which I would have said yes and made the price go higher. Than when I went to pay she yelled at me to give her the money. Not good service at all. read more

My daughter (age 17) and her friend just had their nails done. After telling the girls at the start it would be $35, when they went to pay, they had "upped" the price and told them it was $45! My daughter was so disappointed, as she said not only were they rude but did a messy job on her nails. Will definitely be finding another place. I am appalled that they took advantage of 2 young girls. read more

Terrible! Worst gel manicure I've EVER had. Every nail has some sort of ripple or crack. Lady redid both thumbs several times and I still walked out of there with a thumb nail that looks like lava!! She asked me to come back the next day so she could fix it!!! I will never go there again! read more

Ok so I did my research before this appointment and I wanted fake gel nails. Anyway I come here and they seat me on the seat and this guy starts working on my nails I tell him I want gel nails. And he proceeds to take out the powder and fluid, aka acrylic, and I tell him I want gel as acrylics in my opinion look too bulky. He then starts arguing with me that he has to do powder and powder can be called whatever I want to call it. I felt so stupid arguing with him because i thought maybe I'm wrong. Turns out I was not wrong- gel is gel and acrylics is powder:( I'm so mad and I will never come back here, to a place that charges gel prices but does acrylics! They should close down for deceiving their patients like that. read more

Bea was great with my gel manicure. She was very patient while I changed my mind about the color 5 times, even painting my nails and then taking it off again when I didn't like it. When I did decide on a color, she did a fabulous job. If I noticed a nail was filed a little unevenly, she fixed it right away. I'm picky, and she was just great. At a place in Antelope I was charged extra for getting more than one color, and they did a horrible job. I will definitely be back to Renaissance! read more

I have been going here for quite a while. They do a nice job and have kept their prices low.

absolute worst service i have ever received at a nail salon. made an appointment and within 24 hours my gel manicure was chipping. While i was getting my nails done i was being told i should do whatever my husband says because he married me. normally i wouldnt go back to have my nails fixed but since i was having pictures done i did. They asked me who did my nails, (which why would i ask their name?) then when i told them i didnt know they questioned if i was even there the day before. I had to tell them where i sat the day before and who the manicurest was sitting next to me since the person who did my nails wasnt there. do not go here and waste your money. There are a million other place to get quality service and be treated like a decent human. read more

Went with my daughter to get a pedicure today -- friendly and nice. I expected more out of the pedicure the lady was too light on the massage. I could have used a more thorough massage. My daughter was in heaven after her pedicure and manicure tho she's only 9 :) read more

Went in because a friend said they were cheap, I now understand why. The woman who did my pedicure did an AMAZING job, however the woman who did my manicure not so much. I sat in her chair & she started to put on a full set. However, she started cutting the nails before even asking what I wanted to do with them. I have never been to a nail salon where they didn't ask me beforehand what style I wanted done. She cut my nails then asked what I wanted done. After I told her the style I wanted she said "oh you should've told me before I cut them" .... I have never heard a nail tech blame their customer for THEIR mistake. I asked her to take the nails off & start over. After she soaked my nails & too off the fake ones, she pushed me over to a gentleman's chair & said "he'll finish your nails, I'm behind on a pedicure now" ....I was sitting in a pedicure chair for 10 minutes after mine were finished waiting for her. She was already behind before I sat in her chair. The gentleman was sweet & so was the older lady who did my pedicure, they are the only reasons I left a $15 tip. I don't know who the nail tech was that started doing my nails but she is 1 reason I will never go back. The gentleman was very sweet, however he didn't check in with me on the nail shape to make sure he was headed in the right direction. Nice guy, but I was unsatisfied with my stiletto nail shape, I went back to my regular nail tech & had her fix them the very next day. Professional hair & nails is where you should go, ask for kelly. She is AMAZING!!! read more

I really dont know why this place gets bad reviews. I have gone to many salons in the Sacramento area and this place at least deserves a 4. I went yesterday and they were slammed and I got in 10 mins or less. Even people they could not get in right away were accomodated within the hour and a few came back. It is located in a cool shopping center, upscale, nice. Hmnn I even told them they had bad reviews and they said the know about them but their place is still busy. read more

My 11 year old daughter & friend wanted to get their toes and nails done. They went on line to get the price and set an appointment. I dropped the two of them off - first big girl outing on their own. They were told a price of $31.00 - they asked for a 4th of july theme on their toes ( flag or stones) they were told no they could get polka dots , which looked as if they did them theirselves with white out. They did get 4 stones on ONE finger nail. When it came time to pay they were told $35.00 - they lady put her own tip in the price. My daughter had money for a tip but was using her own money and was planning on $3.00. Listening to the girls talk in the car they felt taken advantage of and not given the full spa experience. Ok nail job $35 lesson learned PRICELESS. They will not go back - they could of done a better job themselves just playing spa at home. read more

Worst pedicure ever!!! I called to make an appt for myself and a co-worker as an appreciation treat! We spent less than 25 minutes in the chairs. When I asked my pedicurist to work a bit more on the dry skin around my toes and heels, she said No! I've never been told no at a nail salon! My nails don't look very good at all, and I'll be surprised if the polish lasts more than a week. Price was right ($22 for pedi) but value not there at all. read more

It was my first experience at this place. I just walked in. It is the worst customer service I have ever come across. I don't have much complains with the quality of service, it was decent. A girl greeted me with no smile. After I was done, I was on phone during that time and without even notifying me she grabbed by jacket, bag and drink and said follow me in an extremely insulting way. I felt so terrible that I just wanted to run out of the salon. She was rushing me as she had another customer waiting on her. I had upset expression was on my face which I am sure he noticed and instead of apologizing she was exchanging smiles with the other customer. I am a doctor and I felt I have never felt so humiliated in my life. I did not imagine it would be a nail salon that could put me through that. I would expect that you would be more nice to first time customers as they could be your customers for life. But sorry in my worst nightmares I am not going there again or referring anyone ! Learn some good business skills ! read more

This is my go to salon when I need a quick last minute mani-pedi. They're down the street from my home and it's convenient when I need a quick fix or color change. They do a decent job and the price isn't too bad either. However, last time I was in I had a gel polish change done and the manicurist, named Mickey, made me feel SO uncomfortable. He asked me a number of questions and made inappropriate comments in response to anything I said. I'm not sure if I want to go back now because of him. read more

Horrible place. I never treat myself to pedicures or manicures and today I thought I would. I should have burnt my money in their faces. My fingers are a bloody mess and toes are terrible. I will not go there again! read more

I, too, was a walk-in, and they were very kind about getting me in for a pedicure & manicure; when the woman was trimming my cuticles on my toenails, at one point she did something that hurt so much I involuntarily yelped and had to check to make sure she didn't draw blood! My feet are usually so soft after a pedicure, but they were really rough afterward. I had a simple manicure, but the way she filed the nails on my ring fingers, 2 days later, they're still so tender at the corners on both hands, it hurts to even type this. I also didn't feel like it was very clean; the salon itself seems new and the walls seem newly painted, but looking beyond the most superficial level, it seems a bit dirty; with so many other choices out there; I won't go back. read more

I love this place! I love getting my nails done and if u want to get your nails done great come here! There staff is very kind. This place has been around for a long time proving its success. This place is as good as it gets the shop is very organized and clean a wide selection of colors and choices from diva to very conservative. I love this place and would recommend this place!!!!!!!!!! read more

I have been going to Renaissance for almost 5 years now and I always leave greatly satisfied with my nails and the price. In the past I did cheat on them trying fancier places in town and I must say I have learned my lesson. Other places might have a nicer atmosphere - but none ever compared with the quality and quickness of the ladies at Renaissance. The polish lasts forever; the ladies are polite and quick they do a great job for a very reasonable price. read more