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    Renee Austin Wedding

    4.5 (43 reviews)
    ModerateBridal
    Open 11:00 am - 7:00 pm

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    Nicole K.

    Great experience overall! This was the second bridal store I went to, and I went on a sample sale day. I tried on multiple dresses and they did great with picking dresses out for me. I love the dress I ended up with! It has a couple small stains/marks and some loose beads, but it was a sample dress so I really don't have any complaints. Plus my dress was half off! I received SO many compliments on my dress and everyone said it was perfect for me, and many asked where I got it. The breading was beautiful. Service was great. Would recommend anyone to Renee Austin!

    Decor of the shop
    Kirsten S.

    Loved every minute. Amazing people to work with and great experience. Highly recommend to any future bride! Especially a great place for your first stop!

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    11 years ago

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    10 years ago

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    Mia K.

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    10 years ago

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    Ask the Community - Renee Austin Wedding

    Review Highlights - Renee Austin Wedding

    Eliza was attentive, thoughtful, and SO understanding - and, y'all, she helped me find the gown of my dreams.

    Mentioned in 10 reviews

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    True Society - Grand Rapids

    True Society - Grand Rapids

    4.3
    (12 reviews)
    7.4 mi

    I absolutely loved my experience at True Society in GR! Everyone was so welcoming and kind. Grace…read morewas absolutely incredible, she made me feel so comfortable. I didn't have many ideas on what I wanted, but she was so easy and fun to work with and helped me find my perfect dress. I would recommend them to everyone!

    Disappointing Experience at True Society…read more I recently visited True Society with my daughter to help her find her wedding dress, and unfortunately, the experience left all of us feeling disappointed and disheartened. From the very beginning, the consultant assisting us showed very little interest in my daughter, her engagement, or her wedding. She didn't ask about the date, the venue, or any personal details that might help guide the appointment--details that make this process feel special and tailored. My daughter had even submitted photos in advance of the dresses she was hoping to try, but when we arrived, none of those dresses had been pulled, and it seemed there was no record of what she had sent. It felt like we were just another appointment on the calendar, not real people shopping for one of the most important garments of a lifetime. Our group was small--just four of us--but we weren't offered a single refreshment. We watched other groups being served a variety of drinks while we were never even asked if we'd like a water. It may seem small, but in an environment meant to celebrate such a joyful moment, these details matter. Perhaps most frustrating was that we clearly communicated a budget of $5,000, and nearly every dress pulled for my daughter to try was significantly over that. Ignoring someone's budget not only adds unnecessary stress to an already emotional process, but it also shows a lack of respect for their preferences and financial boundaries. We had visited other bridal shops that treated our experience with care and enthusiasm. They made an effort to connect with my daughter and show genuine excitement for her big day. That kind of warmth and attention is exactly what you hope for when shopping for a wedding gown. Unfortunately, True Society missed the mark completely. When someone chooses a bridal boutique, they're not just buying a dress--they're trusting you with a piece of their story. It's about feeling seen, celebrated, and supported. For a store like True Society, where the stakes are so personal and emotional, creating a positive and personalized experience should be the standard--not the exception. Sadly, we left feeling like an afterthought rather than a bride and her loved ones on a joyful search. I hope this feedback encourages the team at True Society to reflect on the importance of connection, attention to detail, and genuine care in every appointment.

    Photos
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    Bridal Gallery

    Bridal Gallery

    3.7
    (23 reviews)
    2.9 mi
    $$

    We cannot recommend Paula and this place enough! We had a marathon wedding dress appointment today…read moreand tried on over 20 dresses, and Paula made our experience perfect! She was exceptionally patient, attentive, knowledgeable and thoughtful during our multi-hour session, and represented a 5-star customer service experience. We even stayed after closing hours without realizing it, and Paula didn't even mention anything, and throughout the whole experience, she was cheerful, pleasant and very personal. The dress selection was great, with plenty of A-lines, ball gowns and a good number of off-the-rack options. Big shoutout to Paula and the Bridal Gallery!

    Excellent collection of dresses. This was the only place in the area that had a wide array of the…read morewedding dresses I was interested in trying on: classy, elegant, unique dresses WITH sleeves. They had my favorites from Mori Lee, Maggie Sottero, and Allure. I contacted them several months early to reserve my appointment and they still had all of those samples by the time of my appointment, whereas other stores had sold all of them before I arrived. They ended up being out of power due to a totally random storm, but were apologetic and squeezed me in the day they opened back up and never made me feel rushed. My consultant was professional, would help me get in and out of dresses quickly, and wasn't pushy. They even had all the dresses I'd inquired about ready to go in my dressing room by the time I arrived! They did a good job with the clips, and though I'm not a tiny size, they made me look good in every dress I tried on. They were knowledgeable about potential alterations and even found the perfect veil for the dress I chose. I'm glad that they provide alterations on site. When I was deciding between 2 different dresses, multiple staff members voiced their opinion in a very helpful manner, discussing the style/theme/appropriateness for the venue.

    Photos
    One of the lovely dresses
    One of the lovely dresses
    My mom wanted to see what it would look like with flowers in my hair and they happily obliged hah
    My mom wanted to see what it would look like with flowers in my hair and they happily obliged hah
    Happy customer in one of the many rows of dresses!

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    Happy customer in one of the many rows of dresses!

    Renee Austin Wedding - bridal - Updated August 2026

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