I liked their professionalism and approach, they provided me a quote right away, specifying the…read morematerial, scope of work and warranty upfront. when they came on site the work was completed the same day to spec and without issues. They had to dig a trench in my front yard to install a new main water service line and it was carefully protected and restored; we can't hardly see signs of the trench.

Lou was great! Very professional, skilled and service was done quickly. Thank you againread more

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

Technician Daniel arrived to install a new R/O unit. In the midst of a lot of confusion from…read morevarious contractors handling the end stages of a remodeling project, he completed the installation without incident and with a smile on his face. We appreciated his personality and demeanor.

They don't work on anything older than 10 years. No bueno. Why if car repair people were the same…read moreway, "Oh, sorry, your car is older than 10 years, buy a new one". Yeah, no.

Great service, expertise and value. Extremely satisfied! Great value! Will use them for life.read more

Great company they were quick to respond and had same day service. Best price I found. Highly…read morerecommend them for your water heater needs

We had a short notice water heater replacement. They answered the phone. They came out in a few…read morehours. They replaced the failed water heater with professionalism and a very competetive price. Highly recommended!

Professional and speedy service, very competitive prices, excellent all around…read more Professional and speedy service, very competitive prices, excellent all around.

Somers gave me the best estimate so I gave them the job. My technician Dave arrived on time and got…read moreright to work. He was courteous and polite and completed multiple repairs to my master bedroom bath in only a little over two hours, much faster than I expected. The workmanship was top-notch and he left the work area clean and tidy.

Had a situation above my pay-grade and Tommy came and took care of the problem. He was very…read moreefficient and clean. Basically he came, he saw, he conquered, and then was on his way. I will call George's Sons in the future if I need to. Thanks Tommy.

Tommy came to install a PRV 1 inch valve for water pressure in the house. Has was on time, super…read morequick, and did an excellent job. Also very good rates. Would totally recommend!

Could not be happier with the Ranger! Austin was on time, on the money and very courteous. 1,000%…read morewill use the Ranger again and you should too! The best in Phoenix? Just may be!

Bad service. I would exercise caution with this company. Trust at your own risk. 33 mins or fixed…read morefor free advertising ... if they even show up! personally I wouldn't have cared if they took an hour, just want a good job. All I got texted was excuses and quotes for higher prices and next day possible service after saying they'd be here within 90 mins. Other text said he's at door... complete lie!!!

When we had to finally replace our 23-year-old AC units, I started doing research and reviews of…read morethe most reliable system and reviews of HVAC companies. After a few weeks I narrowed it down to three companies and to the Trane / American Standard brands. A co-worker had recommended Manny from 1st Choice Plumbing, Air & Insulation. I contacted Manny and scheduled a consultation with him along with the other two companies. Manny came over and inspected our current systems, and we discussed options and things that he recommended. We really appreciated his experience and knowledge; he brought up some things that other AC companies did not which made us feel as though he was putting our best interest in mind. After some time, we chose to contract 1st Choice for our AC system replacement, choosing the Trane 17 SEER systems. Soon the day of installation came, and we received notification from two different crews when they were on their way (Jose & Kevin). The guys arrived and after a walk through they got started on their work. With a total of five guys working together, they were very respectful of our home, wearing booties in the house and using drop cloths and masking off with plastic our entire laundry room where the attic scuttle hole was located. All the technicians were very polite and professional in their work. Being in the residential trades all of my adult life (almost 40 years) I can tell when people are working for a check and people who truly care about their work and take pride in their work, and all five of the technicians with 1st Choice are all ones that take pride in their work. They were very efficient and completed the installation, clean up and start-up by 2 pm. Jose walked me through the systems, the new t-stats and assisted me getting it set up on the app for my phone. Jose mentioned it could take up to a day to get the systems to fully cool down the house, but by 6 pm we had the house cool down to 71. After the guys left, I went up into the attic to inspect their work and found it cleaner than when they started, the walking platforms were clean of all the dust and the work they did was top notch! Everything level, secure and organized with care, no trash or screws left behind. This is the kind of work that builds a company and makes for a great future! Our experience with 1st Choice has been nothing but stellar, from Manny, Jose, Kevin (I would mention the other tech's, but I didn't get their names) and will be recommending them each chance I get. Thank you 1st Choice, you have a stellar team, keep up the great work!

Shortly after posting my original review, 1st Choice Mechanical reached out immediately to ensure…read moremy complete satisfaction. While a quality control follow-up is standard practice and I had simply slipped through the cracks, they took full ownership of the situation without hesitation. A representative came out, answered all of my questions, addressed my concerns, and got me scheduled to repair the scuttle. The response was professional, proactive, and reassuring. From reception to sales to the technicians, every team member I interacted with was top-notch, friendly, professional, and genuinely committed to making things right. Their willingness to listen and act quickly speaks volumes about their customer service and integrity. I truly appreciate how seriously they take feedback and customer satisfaction, and this follow-up experience reinforced my confidence in recommending 1st Choice Mechanical.

Great service from Levi! He arrived on time and was able to get our water heater fixed within the…read morehour. Will be using 100% Plumbing again

They were here within the hr and honest fair pricing. Great service no emergency feesread more

The entire team was very professional & courteous. And, although unusually busy with other…read morecustomers the day of installation, we're determined to get our new a/c unit installed. I would most definitely, recommend Semper Fi Heating & Cooling.

I just had a tune-up on my AC unit this afternoon. I was so pleased with the service. They gave…read moreme the heads up that they might be 15-30 min late- very thoughtful. The rep was friendly and efficient. He didn't try to unnecessarily sell me on anything, he was very informative and gave me recommendations on how to maintain my unit and what to do over the next few years. His recommendations were reasonable and helpful. I will definitely be using them moving forward. They did not ask for me to write a review either, I felt compelled based on the poor reviews I saw initially and the very contrarily outstanding service I received. 10/10