Andersen sent their service manager Zach and Cody to look at our windows and said nothing was wrong with them. They said the cold drafts we felt from the expensive windows were "normal." Zach said the cold air results from the laws of physics, convection of room air, etc. None of it explained why we replaced 20-year-old windows that leaked cold drafts and replaced them with new Andersen windows that also created cold drafts and cost us over $60K! One of them tried to make us feel better by saying the new windows would save us money during the hot summer. I reminded him I bought the windows for all four seasons, not one. This is not the quality and service we expected from this company. If the Andersen salesperson Kris Riggs told us to expect cold drafts to occur, we would never have signed the contract. I produced a video documenting this draft problem with the Andersen windows, so none of these problems are in our imagination. This video was shown to Zach and Cody. Buyer beware of Renewal by Andersen. Their energy-efficient windows are not so energy-efficient. read more

If all large companies truly lived by their mission statements, more businesses would look like Renewal by Andersen. I had a back patio door with windows installed at my home in North Las Vegas in November 2025, replacing a leaking door that was part of the original construction. From start to finish, the experience was exceptional. Zach, the manager overseeing the project, was hands-on and attentive throughout the installation. Kevin and Gio took hours to make sure everything was done perfectly -- adjusting the fit down to a quarter of an inch and even reinstalling my screen door so nothing was overlooked. Their level of care and attention to detail was truly impressive. What stood out most was how conscientious and kind everyone was at every step. They didn't rush, didn't cut corners, and genuinely cared about getting it right. This team truly practices what they preach when it comes to customer service and craftsmanship. I give Renewal by Andersen my highest recommendation for their integrity, attention to detail, and outstanding customer care. Experiences like this make it easy to understand how this company has lasted for over 100 years. read more

As promised, the new Andersen windows and doors across the back of our house have reduced road noise by approximately 70%, which was our primary reason for replacement. The glass is 75 feet from a 45mph roadway, the dramatic reduction in noise has been impressive. Very expensive, but then the best usually is. We also replaced several windows on the sides of the house that were functionally in much worse shape. Jae Guarin, the rep we worked with, was highly professional and provided an honest audit of existing windows and which ones to prioritize replacing. Before and after pics below. read more

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Came and quoted us 12k for a regular size sliding patio door. Pretty sure they thought we were some dumb gullible home owners to take advantage of read more

I spent over $50,000 having all my windows and doors replaced by Renewal by Anderson. When I called Thursday to inform them I couldn't get out the front door of my home, the only access to the front of the house, they said they couldn't get anyone to fix their defective door until 6 days later. I expressed my concern about it being a fire hazard since I could only open the garage door to get out to the front yard in case of a fire or for any other emergency, but it made no difference. Renewal by Anderson still said it would still take 6 days before they could send someone to fix their defective door. I spent a huge amount of money after they promised they stood behind their self manufactured products with an extended warranty. But when it comes down to it, they have horrible customer service. They are not standing behind their promises or products! read more

We received a quote from Renewal by Andersen back in 2021 to replace our windows to more energy efficient windows. The sun sets on the back of our home so we only wanted to do the back side of our house to start but Anderson was very pushy with their sales tactics and only provided a quote for the entire house which was $39k (not including the sliding back door or French doors for the master bedroom). I was shocked it was so expensive and decided to not move forward. Fast forward to this week and a salesperson knocked on our door to try and sell us windows again. Keep in mind we live in a gated community with "No Soliciting" signs on our gates. Not sure how an Andersen employee got in but he did and was knocking on doors. The salesperson gave his pitch and I explained I'm not interested and the last quote I received was overpriced. He then went on to explain how the company was bought out and that our previous quote was pre-covid and the prices are better now with certain "deals" they are offering. I again declined and he just kept going on about pricing, energy conservation, he even made comments about our solar screens on the back of the home telling me how cheap those are and don't actually do anything. I am happy with our shutters and the solar screens. They actually help a good bit! The reason for this review is because of the pushy sales tactics of your employees along with talking bad about other options we have on our homes to keep costs down without paying you guys outrageous prices! When your salespeople are told "no" that's not an invitation to ask 10 more times and become more pushy. Your Yelp reviews speak for themselves and I urge people to read those reviews before making a decision based on Google reviews. We all know Google reviews can be bought! Learn better business practices and market yourselves in a way that doesn't require door to door pushy sales tactics! read more

Service is terrible, but the sales pitch is great. Completely not responsive to client needs.

They send harassing advertisement and do not put a return address on them, forcing you to open their junk mail. If they were good, they wouldn't need to harass people or only have 2 stars on Yelp. Stop harassing people. read more

Renewal by Andersen - Harassing deceitful mail. No return address on envelope, forcing you to waste your time by opening their junk mail. - Windows Installation Near Me - Las Vegas, Nevada

Renewal by Anderson is Fantastic! We found them at Art in the Park and made an appointment for someone to come by and see the windows and explain their products. He was very thorough and made sure we understood everything. Very polite and professional. When the date came for the installation the guys that came were Amazing! Again everyone was professional and very polite. We did our best to try and stay out of their way. They put plastic up to replace a sliding door so the mess would stay contained. And in the end everything looked great. Everything was clean and well put together. They really know their products and how to install them. Now I know they can be a little pricey BUT you genuinely get what you pay for. The windows and doors block a lot of the outside noise and we can already tell the difference in the temp of the rooms. So they're gong to be very energy efficient. I 100% recommend Renewal by Anderson. My house looks better than it did the day we moved in. read more

I had Renewal by Anderson replace 6 windows in my home. Two of the windows are fine. The other 4 have terrible condensation problems. Any time it gets cold outside these windows have lots of condensation. When it gets below zero, this condensation will freeze. The old windows never did this. I also have other older windows that were not replaced and they do not have condensation problems either. I have contacted Renewal by Anderson on this several times and sent them pictures. They insist this is normal and if there is a problem, it has to be with my house. I will never use Renewal by Anderson again! read more

Renewal by Andersen - Windows Installation Near Me - Las Vegas, Nevada

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We had a shorter sliding glass door installed. The wall above the door had to be filled in with plywood, drywall, & had to be texturized to match the rest of the house. The outside had to be re-wired and stucco added. They did an excellent job all the way around. Left the work area very clean. Door was expensive, but you have to take into consideration what the doors are made out of, the quality of the glass and the insulation. No other products on the market compare in durability & quality. read more

Requested 3 indoor doors for large patio 1 sliding screen door . Salesman said that Renewal by Anderson would replace storm door which has a sliding (up and down) storm window. Cost, almost $18,000 !! I was foolish and fell for the sales pitch! One month later salesman called to tell me they could not replace the storm door with the sliding screen/glass window! I said this is a breach of contract. Salesman would not cancel the contract!! Called my lawyer ! Lawyer advised what I needed from him. Salesman called his boss! Renewal by Anderson did not want to go to court. ALLOWED me to cancel contract and said they would refund my $$. I am still waiting!! VERY EXPENSIVE!! read more

Had a quote for 3 exterior doors. Wanted the basic, plain door. I was given a quote for over 20,000 dollars!! I was informed that the reason it's so expensive is that they are hand made by the Amish...please. I was born at night, but not last night. Save yourself some money and shop around before committing to these yokals. read more

"LET THE BUYER BEWARE" Why does Renewal by Andersen of Southern New England spend so much money advertising their replacement windows in print and TV but leaves a customer, in my house , with faulty window installation that has caused chilling drafts from the top, bottom and sides of the new replacement windows? For two years, and numerous try's to repair, Andersen has been unable to correct the problem and have now walked away from their lifetime warrantee. My 30 old vinyl windows which Andersen removed had some cracks but did not leak! I spent $49,000 on twenty -two windows from a company I thought I could trust. I would have better off keeping my old windows! read more

Just went through the 3 to 4 hour comical high pressure sales pitch from RBA. 30 window home with sliding porch door and typical front door. Final quote just shy of 200k. I actually laughed at him as Mark implied we wasted his time going though the pitch to get a price at so stupid high compared to ANY company I told him to get out of my house. Seriously ! lol Fibrex another composite must contain gold dust. read more

Today we had 3 windows and doors installed and they're are magnificent. The crew were superb , above and beyond in every way . Immaculate all 3 of them , kind , felt like they were part of our family . I wish I could give them 10 stars read more

Persistently contacting me about replacing a door when I wanted a repair. Requested to remove my info from their lists and they still contacted me. Leave me alone, Angela. read more

Renewal by Andersen - Text screenshot - Windows Installation Near Me - Las Vegas, Nevada

High pressure sales with a young inexperienced homeowner. He committed himself to a $25k price that did not do the whole house which he cannot afford. Called back within the 3 days and was told it was too late since the windows were already being made ( what a crock). Now they want 25 percent cancellation fee. I guess that how they pay for all those commercials. Stay far far away from this ripoff company. read more

Purchased 3 doors. After the install, just know that you will not be working with them anymore. If you have further work that needs to be done, they WILL NOT, let me repeat, WILL NOT come back. I've been trying since November to have them come finish their repairs. I am now left with unpainted walls, door ways and exterior.... fifty thousand dollars.... for what? NOT good. read more

Renewal by Andersen - Windows Installation Near Me - Las Vegas, Nevada

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This company prints out fliers which are designed to trick you into thinking they're hand-written. They went as far as to make the "pen" the only colored thing on the whole print. Any company who is dishonest enough to make such a genuine attempt at fooling you SHOULD NOT BE DEALT WITH. read more

Renewal by Andersen - Windows Installation Near Me - Las Vegas, Nevada

I'm sorry I ever heard of anderson windows I paid over $30,000. dollars for 5 windows. they did not include the worst window in that estimate. So plus another almost $5,000. The last window, "MYSTERIOUSLY GOT A BB HOLE IN IT". sO ANOTHER $800.++ Which I paid for at that time. a year and one half later they are coming after me for more money WTH! I also had to have one window removed and replaced, do to shoddy work. Would I do it again? NO NO NO WAY! read more

To be short , honest and quick with this review the only thing great about this company is the representation by Sammantha Espinoza . She gave us a great friendly spiel on their company's products but , after thinking it over we decided to back out and called her the next day plus we recorded the conversation with her knowing . DO NOT BE TAKEN IN BY THESE SWEET TALKERS ..... DONT EVEN BOTHER HEARING THEM OUT BECAUSE , they tell you a time frame of 30 to 45 minutes presentation talk but end up staying hours later .... She was at our house 3 1/2 hrs . SUPER EXPENSIVE ! Not what we expected of their services ! The representative that came to our house Sammantha did not do as she was instructed by us to do . My wife called the next morning which was less than even half a day after she was at our home ... to cancel our order etc. and she was warned that we were recording the conversation. Anyways we received an email stating that they had already started the process by charging us over 6,000.00 towards the first payment . I told my wife to call them and let them know that we would sue them if this wasn't fixed immediately because we do have a lawyer on hold 24/7 . My wife was told they would send us a copy of the cancellation paperwork and handle in their way the representative . I tell Everyone that reads this , if you ever get approached by these people just TELL THEM TO TAKE THEIR BUSINESS SOMEWHERE ELSE BECAUSE THEY ARE NOTHING BUT CROOKS ! read more

When the Nevada winds blow across the desert floor, our newly installed $7k bedroom window, howled like the banshee . We told Ryan our sales agent, who quickly told us to contact customer service. We felt like we were negotiating with a divorce lawyer, cut and dry, having nothing else to do with you, after the ink dried on the contract. Beware of Renewal by Anderson, your money can be spent frugality, wisely someplace else. Caveat Emptor- Buyer Beware . read more

I'm leaving a review because it has taken me about 8months to get over the staggering quote of $13K RbA gave us for just a front door. The Rep came over measured and then began his spiel about the quality and cost. When I told him I would have to discuss with my husband, he got irritated and said we both should have been present for his presentation. He further went on to ask me to contact my husband (which I didn't) and then went on to give me another quote for our sliding glass door (not that I wanted to hear it!). He wouldn't leave and kept stalling. I had to be firm and told him that no decision was going to be made without any discussion with my husband. He got frustrated and left. But guess what, he emailed, texted and called in the evening, to let me know the quote was only valid for that day. Felt like I was getting scammed. If they're doing this to seniors on a fixed income - shame on you RbA! Fast forward 8 months, found a company today who will install the door for less than $3500. And guess what, our sliding door would only be less than $4500. No brainer here. It's a door, for heaven's sake. Check out Jr's Works. Family owned/local business. read more

Very disturbingly rude and intrusive sales lady. Frightening and intimidating really.

The purchase of our windows started out a bit rocky but the Sales Manager Jeff solved all of our problems in a timely manner. The best part was getting our windows installed. A team of 8 installers arrived on time and began installing this past week. They were the most professional and efficient installers I have ever seen. Each installer knew what their specific job was to remove the old leaky windows and put our new windows and sliding patio doors in. Although we didn't replace all our windows. I will definitely call them again to replace the remaining 2 bath windows that we didn't have replaced. Still amazed over the sliding patio doors. Standing at the door looking out, the glass is so clear even in the dark. It's as if there is no glass there. Kudos to the installers of our windows and thanks for our now great view of Mt. Charleston. read more

This review is for the sliding glass doors that replaced my French doors. During the sales process, I was emphatic that the sliding glass doors MUST be ADA-compliant. Of course, those "famous words" from a salesperson of "trust me" were utterly false. I should have pulled out my walker/tape measurer during installation and rejected the sliding doors immediately during installation. Silly me, I trusted the installers. Now I need to move furniture in/out of my casita, and I can't even get a basic single chair out the door. DO NOT REPLACE YOUR SLIDING GLASS DOORS WITH RNA sliders. Gigantic $12K mistake on my part. Their windows are awesome. Thank goodness all my windows are replaced. read more

Anderson windows are so expensive. After getting a quote we called 3 other companies. Paid almost 1/2 of what Anderson wanted. For everyone, please don't pick the first vendor. You have choices. Don't be put on the spot, get 3 or 4 different estimates on everything you do. read more

I am writing this review to make sure SENIOR CLIENTS shop wisely! Three came to the house and gave us quotes on several projects: 2 sliding doors, one window in San Francisco. We ended up changing our order due to the incredibly high price quoted for each product. There was a conflict with the City regarding one window installation so we wanted to cancel that one part of the order. We had already signed the contract but were told that was ok it could be amended. Yes, it could but apparently they rolled the original quote for 3 projects into 2 projects. While for the most part, we are happy with the finished windows, we felt that the sales person rushed us. Also, the contract was offered up to read on an 8x10 Ipad (hard to read). I never did get an actual hard copy of the contract! WHAT WE LIKE: 1)They offer a very high end, substantial product with a lifetime warranty. That used to mean something. (hopefully, the company will be around in 10-20 years to make it worth it!) 2) The installation team was fast and efficient although there is a small issue we are now trying to have corrected with one of the windows. WHAT WE DO NOT LIKE: Due to the high cost we decided to take them up on their offer of an 18 mos. interest free payment plan. This loan is NOT through Renewal but a company called Green Sky. I find the "Green Sky" website & monthly statements opaque & confusing. We were warned to pay off the loan early because the interest is outrageous if you miss the deadline. With the payments we've made, I notice that the processing is extremely slow so buyer beware if you go for the interest free loan route and If you pay by check (how old school!) allow two weeks for your payment to clear. read more

We had Andersen replace two sliders and 7 windows. I was happy with their sales and installation people. They did a great job and we are very happy with the windows and doors, they are top quality. We didn't do all our windows because Anderson is very expensive. A year later I got a price from another company (highly rated on Yelp) and the price was less than half of Anderson. Candidly the windows weren't the quality of Andersen but they are darn good and you can't t tell the difference unless you look really close. We live on a golf course and Anderson offered no breakage coverage and the less expensive company gave us a full warranty against golf balls ( which we haven't had to use). We wish we had saved the money by going with the other company for all our windows but, if you can afford it, you won't regret going with Andersen read more

On 2/13 we attended Andersen's dinner seminar at Spiedini's in Rampart Casino. There were only 10 of us in attendance & the dinner was described as "family style." The woman presenter was in her 20's & gave a canned speech right out of the playbook. There was not a Q&A session after, nor any camaraderie except going around attendees for appointments. We told her our schedule & that we were interested in replacing our 1987 windows. The "family style" as I know it from the Midwest means platters of food & lots of it. But not by Andersen. In fact, it was pitifully scarce & certainly not gourmet. We all kept wondering when food would be replenished, as we quickly passed around the small plate of fatty short ribs & not enough dessert for everyone. We have still haven't heard from Andersen, but when I called today to find the right person to write to (giving only my first name), lo & behold ! The person quickly said my last name & address. NOT GOOD. BY CONTRAST, WE RECENTLY FOUND OUR NEW ESTATE ATTORNEY VIA THE SEMINAR HE GAVE... AT RAMPART'S BEAUTIFUL & GOURMET LUNCH BUFFET. VALERIE read more

We bought a brand new build end of 2013. They installed the windows but not a year later the rubber seal on outside was coming off. It should be a very simple fix to reseal the rubber. Instead of coming out and fixing their shotty work, they rather send a huge outrageous quote of couple hundred $$$ to fix their miss up -.- We asked a third party and they said $30 to get it sealed. I hate when companies tries to profit off their mistake and shotty work. Terrible service and terrible company. There's a reason why they only 3 stars out of all the window companies in Las Vegas. Total regret. Will never do business with them ever again! read more

This review is a long time in coming!! A few years ago, we had a Renewal by Anderson Sales Person come out to our home for a Quote. The Quote was Sky High and when we said that we could not afford to do that, the sale person suggested that we take out a home equity loan to do it. So arrogant and pushy. Actually made us feel bad about the age of our beautiful home. The reason that I am finally writing this review is because , somehow, I have found myself on their email list and not mater what I do, I continuously receive SALES emails from them. I try blocking, reporting, replying but have not success. I think this shows how aggressive and horrible their sales tactic are!!!! read more

I had A representative from Anderdon Windows come into my home and give me their estimate. The prices were way out of site to replace just 5 of the 11 windows it was also stated that I'd be better off without their buy 1 get 40% off the 2nd the estimate was well over $74,000.00 to replace 11 windows and just a 10 yr warranty I went to Milgard windows with a lifetime warranty and all 11 windows priced at 10,000.00 would NOT recommend Anderson Windows to anyone read more

spent over $36,000 on 3 doors and 1 window. installation was absolutely awful. They have been out to try and repair, replace or re-do install issues 10 times. damaged an existing window over door which they said was not their fault. One remaining issue they said was done by me stating I must have hit door on bottom of frame with a hammer or something like it, even though they just replaced a damaged weather strip and adjusted door due to it not sliding properly. thought maybe it was bad luck or I was picky, sadly a neighbor replaced windows and I saw again what an awful install job and numerous visits to try and fix. I have pictures from doors over that last 10 months as well. read more

This past weekend, I shattered my patio glass door. Petar from Renewal came out and gave me a quote of $10,921 to replace the entire double door, not just the glass. I'm a senior citizen on a fixed income. I think it was unethical of Petar to try and sell me an entire double door when all I had to do to replace the glass from one door. I would've given him a 5 star review if he referred me to a glass company instead of trying to take advantage of me by selling me an almost $11,000 door. It wasn't until I reached out to a family member and they recommended I reached out to a glass company. So now the glass company is going to replace my door for $900. read more

We got a quote from Anderson Windows for our house in Santa Ana. So this review is not necessarily for the Vegas Locations. The salesman was excellent and explained the differences between Anderson and other window replacement alternatives. The software he used to show the windows in the sizes we needed and some of the cleaning and safety features was good. We probably won't go with Anderson for only one reason. Cost. We got a quote for 6 bedroom windows (all the same size approx 2x4) and 4 smaller windows (in bathrooms) in black with panes for $31K. If we included a bay window replacement it would be $41K. In plain white with no panes the same 10 windows would have been $26K. All price options blew me away. I was expecting around $15K or less. Many advertise at 10 windows for under $10K. I'll check those places out and get a feel for the quality of their windows before deciding. read more

On 5-15-24, David Sandoval, the salesman from Renewal by Andersen Windows came out and measured my house for two new windows. At no time did he say the windows would hang out 1 ¾ inches from the stucco, or that I would have to take down my shutters or if the shutters was to stay up they would have to stay close for the new windows to fit. If I would have known that up front I would not have proceeded with the windows. Come the day of the installation, 7-24-24 the installer advised me that the widows would not fit correctly. The windows would hang off the stucco an inch and three quarters. The installer advised me to make the windows fit flush with the stucco, the shutters will have to remain shut or be taken down completely. He advised me I could hold off on the installation until talking to the salesperson. We both tried contacting the salesperson on the installation day but could not connect with him and he did not return our messages we left. I contacted the finance company and advised that since the windows did not fit and I never took delivery of the windows, I wanted to cancel the windows. . I was advised that Andersen would cancel the windows but I would be charged $2,124.75. I should not be charged anything as the windows was measured wrong from the beginning and the salesman was not honest about what the windows would look like when installed. read more

There fix for an alignment problem so a person can set the house alarm is to drill a different hole in door to set alarm. Leaving you to look at the original hole. Then at the bottom of the sliding glass door is a smooth rub that removed the paint, looking at the door the gap at the bottom and top are different. They said it was caused by dogs! OMG zero claw markets on the door. The kicker is an estimate for $2,133.20 Biggest mistake I made going with these over priced crooks AMAZING NOT ONE COMMENT FROM MANAGEMENT WITH UNHAPPY COMMENTS read more

Do not buy these windows i bought 2 double hung windows they are cold i have been trying for 2 years to have them come back and look at them every time i call they tell me someone will call me but in 2 years i am the only one calling not good windows the room i have them in is cold they spend all there money on advertizing look else where for windows when it gets down to 20 outside i get moister on the windows the rest of the windows in the house don't have anything on them just the Renew by Anderson had two contracters look at them both say it"s the windows read more