Ruben, and his crew, are awesome! If you are looking for a repipe company, I would totally recommend him.
Unfortunately I got a slab leak and due to it being weeks after getting a pin-hole leak in my old copper pipes, we decided that it was time to repipe our home (We decided to go with PEX piping). We had multiple re-pipe companies come out to give us a quote. From the beginning we liked Ruben the best. When he was at our home providing the quote, he went out of his way and did things only a family member or someone who really cared would do. As I said, we had a slab leak, but we were unsure of where exactly it was coming from. He checked to make sure we had a leak and verified that it wasn't a leak in a drain pipe instead (mind you, if we had a leak in a drain pipe, we essentially may not be looking for his services anymore). He then verified to see if it was from hot water or not (if it was from hot water, we would be able to at least have cold water in the house ... at the time we were getting estimates we had NO running water in hour home). Unfortunately we had a slab leak almost immediately after the water entered our house. What Ruben did to check things for us to give us options was an extremely nice gesture. His bid also came in a lot lower than the rest. Due to his personality, other positive yelp reviews, and price, we went with him.
We later realized why his price was also a lot lower because unlike those other big house re-piping companies, Ruben's business doesn't have all that overhead (office and salesperson personnel who end up subcontracting their work out). Ruben personally provides you the quote and does all the work himself with his assistants (there were 3 guys at our house). He's been in the industry for years! I believe he use to work as a subcontractor for one of these big shot companies before when he decided to just start his own business.
In regards to the quality of work. It was great! If I could provide more than 5 stars I would. He is a person that takes pride in his work. The crew also would cover things up in plastic and clean up at the end of the day very well! I've had other construction done at my house before and even though I know dust is inevitable, I haven't had any contractor clean up as well Ruben and his team. I'm not saying there won't be any dust/cleanup work left but I am saying that it is better than other contractors I've dealt with. Ruben and his team also arrived each day on time. The city inspector saw no issues with his work and after giving us the thumbs up, Ruben and his team were able to patch up and retexture all the walls and holes they had done. Yes, they do the patchwork themselves too, no subcontracting anything out. I was also very impressed with the patchwork and texturing skills too. Granted, I still need to paint but even without the paint, it's hard to tell where the holes were.
While repiping, Ruben noticed a VERY minor leak in a bathroom drain pipe and he also repaired that for free. He also stuck to the quote. The final price didn't change from the initial quote. Ruben also removed some of my older copper pipes instead of making new holes in my crossbeams, he just removed some old piping and reused some old holes (something some of the other companies didn't want to bother with). He also didn't charge me for the price of doing my fridge and also threw in a box for my washer (before the knobs popped out of the wall and now they are nicely in a box in the wall giving me a little more space in my laundry room). The other thing I liked about Ruben is that his schedule was more flexible than these big shot companies. He understood that because I had a slab leak I wanted the work done earlier rather than later due to me not having any running water at my home and was able to fit me into his schedule pretty much immediately. He said that he had another job going on re-piping an entire complex but that he was ahead of schedule and could squeeze me in. I really really appreciated this (When I asked some of the other companies when they could start the work I got, "in two weeks", "it won't be for at least 10 days", or "I don't know, you have to call the office and schedule something with them").
I don't regret our decision to go with Repipe Experts at all. Quite opposite, I'm very proud of the fact that we were able to find them and hired them. :) read more