I had Erik Toscano from this company, Universal Plumbings and he was absolutely wonderful. He is very courteous very informative and did a wonderful job. He explained everything he was doing and the job turned out perfect. He fixed my toilet and when he finished his cleaned up like he wasn't there! Great job read more

I set up an appointment and no one shows up. No one even called me to let me know. I ended up calling the office and they told me technician has emergency. She said she will call me to reschedule by the end of the day. Of course she never called. I can't believe this is happening. So Unprofessional and untrustworthy. read more

I had a clogged bathtub drain and I tried everything . Universal Plumbers had a special and decided to give them a try. The plumber showed up and was able to find the clog about 20' into the drain and saved the day. Well done Universal Plumbers! read more

Universal Plumbers - Plumber doing his thing. - Plumbing Near Me - Los Angeles, California

Prompt and efficient service. Adam was professional in detecting and clearing the clog by hydrojetting my drain line. He was thorough in cleaning up after the work. read more

Burbank, Calif., Universal plumbing Ruben Flores thank you for the excellent rooter work on 3/19/26 Encino

We wanted our water heater checked, we were given a same day appointment with a free estimate. Brandon explained the problem and gave us a couple of options. He installed a new water heater with no pressure, no mess and no loud noise. Unfortunately, he had to work in the rain and didn't complain one bit. He is very courteous and professional. I will definitely call them when we need a plumber! read more

I Highly recommend Universal Plumbing!! I have been working with several plumbing companies since 2018 . Universal Plumbing keeps it honest and gives a wonderful service. Abraham was very thorough and knowledgeable. Gave great advice - saved me unnecessary expenses , and repaired the problem in good time . Superb value for my money ! Great young man . Very friendly and respectful . Universal will be my new "go-to" in the future ! read more

Replaced our water heater and brought it up to code. They got it done the same day, at a reasonable price, and were very friendly and communicative. read more

Abraham from Universal Plumbers came and did a snake service for our plumbing tlocation. He was honest and efficient and did a great job. he made recommendations with great explanations and I would use this company again. read more

Universal Plumbing is awesome! Their technician Carlos came out and cleared out my slow running drain. He was thorough, friendly, efficient, respectful, and more. They offer a drain cleaning special so all this for a ridiculous value. And unlike other companies, there's no fine print so they don't advertise one price and then try to charge another when they get inside your house. I have other plumbing issues that I've been putting off but when I finally get around to them I know exactly where to go now. read more

Abraham is a top notch guy, his details, quality work, put customer priority first and especially very honest to what he committed to deliver and fix. I highly appreciate Abraham on the work he completed for us as take out toilet, drain line, clean, installed toilet back,clean, test and test many time to make sure we satisfied. read more

This company was our go-to for any plumbing issues. But now I can't get a hold of anyone at the company to request service. I have 3 different phone numbers. It just goes to voicemail on two of them and you can't leave a message because their mailboxes are full. And the third number, some guy says "hello" and then nothing. Sounds like a recording. Maybe an accidental outgoing voicemail message? Would still use them, if I could actually get anyone on the phone. Makes me wonder if they're out of business. I think they also took down their website. read more

Effective, efficient and reliable!! I've used their service many times and never been disappointed! They've helped us with small projects like clogged drains to big projects like sewer repipe. Because they're so busy it's sometimes difficult to secure an appointment. read more

These guys used to be honest, now they are con artist. Installed my water heater and now it's having issues and they state the warranty is void. Trying to charge me 700 dollars for a part that doesn't need replacing or buy a new water heater for 1700 dollars read more

Angel and his team of plumbing experts lead by Chicho and Benito are fantastic! I was referred to these guys by a friend and I will look no further for a plumber. Communication, expertise, and fairness in price are all 10 Stars. Thank you for a beautiful job on a very difficult and challenging renovation. read more

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If I could give them no stars I would. I will never use this company again. Angel is a thief. I understand that some folks have had good experiences with him but wait til you have your house inspected and the inspector calls out the work Universal did and it not passing inspection after spending almost $6,000. I paid them to replace existing cast iron pipes with new ABS pipes - they did not do that. They did some but not all 25 ft. After the work was completed I could not confirm it was done because I couldn't crawl under my house in check. I assumed it was done. Come two years later my house is on the market and inspector points out numerous things that did not meet code from the work they did. See attached images. They did not use proper supports / they used a piece of old wood under the pipes. Ladies- this is not the company for you!! They take advantage of young women. Pay extra and use Roto Rooter- they certify their work. And I'm kicking myself in the ass for not using them. Angel is a liar and super shady. Eventually people will get smart and check their work and see that it isn't up to code. Again- I'm not saying my plumbing doesn't work - it works. But after spending $6,000 I assume it would've passed an inspection. Angel refuses to send anyone out to even look at it and denies they did anything wrong. I hope this company goes out of business so they can't take advantage of anyone else. read more

Universal Plumbers - inspection report: 2 feet of plumbing wasnt replaced and They didn't use proper supports - they stuck a piece of wood under the pipes. - Plumbing Near Me - Los Angeles, California

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Why 2 stars and not 5 or 1? Because I used Universal Plumbing for close to 10 years and the service has been very variable. However, the general trend has been a downward one and should be a 1 star after my last service so Universal no more. They always run late. During my most recent service, I had scheduled an appointment for a cleaning about 5 days before the appointment. I got a confirmation text and email that night prior that they were coming at the expected time . Once my appointment time slot had begun, they texted me to say they needed to reschedule and when I complained I got a call back saying they were raising my routine fee by 20%. Only after agreeing to that did they send someone out to do the agreed work at an inflated price. I tried calling to speak to someone to express my general discontent and they ignored that request. I do not recommend the present day Universal. read more

I have used Universal Plumbing many times, and have always been extremely satisfied with their work. They always exceed my expectations and I trust their advice and expertise. Their technicians always give me an honest diagnosis of the issue and don't try to upsell me, which I really appreciate. I've worked in construction for over 10 years so I have a pretty good idea of what is a fair price and what issues are involved when I call a plumber. Unfortunately, before I found Universal, I had terrible experiences with plumbers who tried to convince me to do unnecessary work or charge ridiculously high prices for simple projects. Not the case with Universal. They are always fair and very honest and I truly value that. They also work incredibly fast which is awesome. I needed to replace my water heater and I thought for sure they would need to come to my house one day to give me an estimate, and if approved, come back the next day at the soonest to install the unit. A two day job wouldn't be unreasonable just because of the logistics involved. But they actually came back in about an hour on the same day once I approved the estimate, and had the new unit installed by the end of the day. AWESOME !! They also did small things that show how detail oriented they are, which I really appreciated. They built a small platform to elevate my new heater off the ground for added safety, and added insulation to all the hot water pipes connected to the heater (even pipes they didn't install) to improve overall efficiency. They also replaced the flue which wasn't crucial, but made the ventilation more efficient as well. I didn't expect any of these small details, and they didn't charge me for them. They just really want to do quality work and get the job done right. Their pricing is very reasonable and their technicians were friendly, professional, and punctual. What more can you ask for? That's why I always call Universal when I have a plumbing problem. They're awesome !! read more

Universal Plumbers - Plumbing Near Me - Los Angeles, California

My hot water tank was making these loud banging noises at the place I just got and after searching around the Internet, it says it needs to be flushed. So I called Universal and booked an appointment. The booking process was very seamless. Miguel came spent the next 2 hours draining my water heater. He was very nice and explained to me how that water tanks should drained once or twice a year as part of the maintenance to flush out the lime/deposit build ups. He also showed me how to do it so next time I can do it myself. Unfortunately, the draining didn't stop the banging noise. The tank is 8 years old. I think the previous owner never did any draining and Angel explained to me it's probably too late to do anything about it without a big expense. Fortunately, Angel explained that it's not a safety issue, just annoying... I will wait until the thing stops working or leaks and consider a replacement. read more

These guys are ABSOLUTELY AMAZING! They are clean, fast, respectful, and genuinely cool guys. They came out super late notice after I stupidly flushed the lid to a makeup compact down the toilet by accident. My landlord was hesitant in letting me use Universal Plumbing but he gave me the "go ahead" when his usual guy didn't call for an appointment. They did the job exactly how he had requested with no questions asked and charged me way less than the other guy quoted the landlord for the same job. Im a female who lives alone and felt completely safe and comfortable having them here late at night. That's saying a lot!! I will definiteley be calling them for all of my future plumbing needs. read more

Universal Plumbers - The culprit - Plumbing Near Me - Los Angeles, California

I have used U P mulitlple times now and cant say enough good things. However I had to share this since it is not every day that a plumber will spend over an hour modifying a screw to fit the purpose needed when a standard screw is just not available. Pretty damn impressive. This is probably why they have over 130 reviews at 5 stars. Thank you Angel. You are amazing. . read more

Universal Plumbers - Plumbing Near Me - Los Angeles, California

We are landlords who have used Universal Plumbing for multiple years on multiple properties. Miguel has created an amazing relationship of trust throughout the years, by continually delivering and really working through issues. Yesterday he came in, and after some initial misunderstanding which could have went really wrong, he really helped to resolve any and all issues. He made sure that ALL things were done and taken care of, if any outstanding issues arise. He stands behind his word and has really taken care of all our property needs throughout our time with them. If any issues arise, he really makes sure that they are all addressed, throughout. I also love that if the job is not in their scope, he will be honest and try and offer what he sees and the possible solution. Because of him, they are our go to company for any plumbing needs. We are appreciative of Miguel's integrity and how he has really comes up with creative solutions in moving things forward for some complex issues. Do not hesitate to use Universal plumbing, as Miguel has shown us throughout the years, he moves with integrity in his work and actions. Miguel showed me again yesterday that he values building trust and relationship, which is the right way to build a business with the customers you serve. THANK YOU Miguel! read more

I've used these guys twice before. First time chris came out and this last time Ruben cAme out to my parents home to fix an issue. Both times both men fixed the problem quickly and were very nice and thorough. read more

Easy communication and booking the appointment. Their business model is that they come out to give you an estimate, and then you can chose if you want to have the work then or in the future. I didn't like the fact that they couldn't give you any kind of ball-park estimate over the phone, even though when they arrived to give pricing they referred to their "standard price list." Pricing was about 33-50% more than I expected, and there was a bit of a high-pressure "we can do it now, we're here, and the price will be lower if we do it now versus if we come back" negotiation that I didn't love. But nice enough guys, good work, and now my project is behind me. read more

Ruben is amazing! We had leaking problem for 2 units and the main regulator was out of order. Ruben and Leo came and repaired everything same day. He explained everything, gave the different possible repair options, was very sweet and polite, and most important! The repairs, worked out great! Really happy! Truly recommend! The operators at the phones are also very helpful, and prompt to return phone calls, and they remind you by text message in advance. Overall this was the best plumbing company i worked with for the past years. read more

Universal Plumbing to the rescue again! It's been a few years that I've had a blockage, so when the toilet started to back up, I knew who to call, it was Angel! I left a message and he called back right away and I shared the issue I was having. He said he would try to get someone out tonight, and would call back. He called back and said he could have Ruben out within an hour. Isn't that awesome!!! Angel took down my information, I received an email and text message confirming the appointment and even a link to track Rubens ETA. Ruben was great, was fast, and got the job done! Based on all my experiences, I can always count on Universal Plumbing! THANK YOU AGAIN!!! read more

We've been customers of Universal Plumbing for several years now and have always been very pleased with their work. They are always up to code and the office staff is extremely helpful and professional. This is especially after trying another plumber for a last minute job who ended up not guaranteeing his work. Chris and Benito did a fantastic job on 2 major plumbing issues in our house. Chris was patient in explaining the work and answering all my questions. Very professional and were on time. Also it was great being able to call Chris for questions. read more

I called these guys on a Friday to schedule an appointment- they called me up 30 minutes prior to arriving Saturday afternoon. They gave a fair price for hydrojeting and lining my mains. They came 1 hour earlier than scheduled on Sunday morning- and finished an hour earlier than they said. So far so good. HIghly recommend them. I see there are a few bad reviews but you can't please everyone all the time. and being most plumbers are flakes- these guys are top notch! Professional and clean read more

Universal plumbing is a well managed honest home owner friendly service business. From the appointment call confirmation with Esther. We were able to request Chris B. and Kevin. They called in advance to let use know they were coming to the job site on time. Chris is a top notch experienced plumber and problem solver. He answered all my questions with patience and professionalism. I highly recommend them and will definitely call them again for my plumbing needs. read more

Universal Plumbers - Plumbing Near Me - Los Angeles, California

Okay so these guys saved my life. I mean, maybe not literally, but close enough. I had a minor kitchen disaster on my hands after my garbage disposal clogged and I unsuccessfully tried to fix it with draino -- which only led to a sink full of standing water and draino, the fumes of which were starting to spread through the house. Like a fool, I then tried to run the dishwasher which only made everything worse. I knew I wouldn't be able to sleep with the kitchen in this state, so I took it upon myself to find a 24 hour plumber. Well after calls to two other places who claimed to be 24/7 but then said they were booked til tomorrow -- Angel at Universal Plumbing answered my call (yes, his name was actually Angel, and no I'm not ashamed to say it was like a miracle). Less than thirty minutes later, one of his technicians, a lovely man named Ruben, was at my door. Within the hour, my sink was unclogged, my garbage disposal was working again and all was right with the world (well not the world, but my kitchen at least). And for what it's worth it didn't cost an arm and a leg either. They have an additional service charge when it's after hours but their prices are more than reasonable. Universal Plumbing will forever be in my book as not just great plumbers, but the life saving kind!! read more

Two weeks ago my tankless water heater died on me. As I looked for a plumbing company on yelp that specializes with tankless heaters, Universal Plumbing pops up with almost 400 reviews. I am a high believer on good reviews. These guys are in top of their game. 1) after setting the appointment, I get a text message and email 2) hours before my appointment I get a text reminder that they are arriving. (There's also a tracker to show you how far the technician is from your home) 3) dressed very professional and was extremely helpful. The tech that came out to my home was Angel Flores. This dude was amazing. He was very patient and knowledgeable. He took his time to school me on the different type of plumbing systems and what my price options were. They have great financing plans if you qualify. They are not the cheapest company, but by far their work is excellent and worth every penny. read more

Chris and Benito are fantastic! We had a drain clog which was located well deep beyond and away from our kitchen sink and they were able to snake beyond 50 ft to unclog the pipes for us. Unlike another plumber from another company who came in earlier and refused to snake that deep, Chris and Benito gave their 100% effort until the problem was solved! I am very satisfied with the service! Chris was also very professional in the way that he answered my questions and explained everything in details. Definitely recommend them for others with plumbing issues. read more

They were very professional and came when scheduled. I liked that they reminding me of my appointment and also let me know when my plumber was on the way. Julian was very helpful and explained what could be causing our drainage issues. There was a lot of transparency regarding the costs and potential issues up front, which I really appreciated. They also gave me discount based on the quoted price on the phone versus what they usually charge. I would recommend! read more

This is a fantastic plumbing company. The staff are professional and ethical. They will offer advice and make suggestions so that it reduces your long term costs. Chris Bernabel who worked on kitchen and bathroom projects was professional, friendly, experienced, and dedicated to making sure I was happy as a customer. He works hard and offers great advice. I'd highly recommend him. Excellent business, excellent staff, excellent experience ---- will definitely be hiring them again for future jobs. Highly recommend!! read more

Chris and his assistant, Benito, did a great job replacing the toilet. In a 90 year old house, repairs never go as planned, but Chris was able to work out solutions. These guys are professionals. They know their craft, communicate well and deliver more than 100% service. My new 'go to' plumbers. read more

I was very happy with the work and price paid. Friendly and clean service. I tested their price match guarantee and they came down $25 on the quote to match another plumber's price. They are super organized, giving text and email reminders of appointments. I originally reached out for a quote via Yelp, and they responded within a short time. I will use again if (when, let's be honest) I need a plumber again. read more

Wow! Great plumbing service. After submitting a request for quote on their website I promptly got call from their booking office. They were very professional and organized. When the technician, Ruben, was on his way we got a text message with a link to track him and see his eta, very handy. He arrived and completed the job efficiently and professionally, with a fair price to boot. Definitely will be using universal plumbing again in the future. read more

Phone service great Repairman came late after time window given. Walked in, barely looked at the appliance and quoted me $250 for a $85 job. Tops . (Replacing thermal coupler of water heater). Job done by someone else the following hour. Lucky I'm not unaware and gullible? Yep. read more

Our sink got backed up in our kitchen, and we found Universal Plumbing through yelp, and we loved the fact that they took care of us quickly after our call. The plumber who came to our house was very friendly, and was very knowledgeable about the job, as he took care of it within less than an hour! I highly recommend giving them a shot if you want a honest, friendly, and professional plumber! Thank you Universal Plumbing, you have a customer for life! read more

I'm updating review from the one below: They definitely tried to make good and didn't charge me for some past work, so I appreciate that they were accountable. My guess is that if your plumbing problems are straightforward, they'll be good for the job. Fool me once, shame on you. Fool me twice, shame on me. I let these guys take advantage of me. I own my part in being overly accommodating when they were late, didn't actually come up with solutions to fix our plumbing problems but theorized, charged a bunch of money, and never fixed them. We were desperate to get some problems fixed and looked past too many red flags. I think there's also a moral and ethical code here in being a business that does what it says it will do, shows up, and doesn't take money for a job not done. It could be the technician, or it could be the company overall, but my experience has been bad. If you're going to use them, I recommend... read more