From the moment I walked in I knew something was special. The people at the front desk are warm and…read moreinviting. Hard to say how one can feel pampered at check-in, but it's true. The facility is beautiful, clean, and most of all quiet. The steam room is the steamiest I have ever experienced. A friend and I shared the Royal Moroccan bath for two and it was just wonderful. I highly recommend this Spa for a daytime escape.

Today was my birthday and my young daughter made reservations over a month ago to surprise me with…read morean amazing facial for both of us which cost almost $800. They waited 30 minutes the day of our appointment to tell us they modified our appointment down to a 50 minute service and were going to charge us full price and let us soak in a tub. A larger party was accommodated. They weren't even apologetic. Gave us a full refund after I complained. And this place was 2 + hours from us. Such a waste of my birthday!

Best Korean spa I've been to in LA. Everything was very clean and well maintained -- clay room,…read moresalt room, jacuzzis, steam and dry rooms were all spotless. The atmosphere was calm and respectful, and the staff was wonderful. Helen did my scrub and did an excellent job (on the harsher side, which I loved). The gentleman at the front desk was very polite and friendly. I immediately recommended this place to my group chat and will definitely be back. The only thing missing is food options -- hope they add some in the future.

I really enjoyed this spa. It was my first time at a Korean spa. The spa was co-ed, so my husband…read moregot tag along. We got a couples relaxation massage. The massages are deep. My husband loved it. The massages are a little rough, so I asked for them to be a little softer. But, I'm kinda a baby with massages, like I don't book deep tissue type of massages. The masseuse went on top of my back on all fours lol. I started laughing when she did that, she started to giggle too. I told my husband she was so petite I didn't mind it. The spa areas were very clean and aesthetically pleasing. I didn't bring a bathing suit, so I couldn't use the co-ed area which looked so peaceful and relaxing. The spa offered shorts for men, so my husband utilized the co-ed hot tubs. He said he was the only person in the co-ed area and men's side. In the women's area, where they had the hit tubs, women are nude. So, it's a little stressful at first because I never been to a spa where people are nude. But, I eventually got comfortable and enjoyed the hot tubs. The women's are that had the clay room, salt room, and sauna required robes. That area was so relaxing. The clay area was my favorite.

Excellent Massage by Nina. Stunning place…read more Very Clean. Wonderful experience. ALL staff very accomodating.

My husband and I booked a couples massage to celebrate our wedding anniversary and we had an…read moreabsolutely amazing experience! Tomoko Spa is located on a very busy street, but you forget all that as soon as you step inside. They do a really great job of creating a quiet and relaxing atmosphere. The experience starts with a 15 min foot soak/massage, and that already was divine. The masseuse puts the perfect amount of pressure, and that combined with the warm water, almost put me to sleep, haha. For the body massage part, the masseuse asks you what parts you want focused on and how much pressure you would like. They are also really good at checking in at various parts of the massage to make sure you are completely satisfied. I really appreciated how thorough they are with the massage and also how proactive they are in making sure you are enjoying the experience. At the end of the massage, we were given hand-whisked matcha tea to drink, and they also provided us jelly, a handwritten note, and a rose to celebrate our anniversary :) We had such a lovely experience, and I cannot recommend this place enough, whether to celebrate a special occasion, or just to treat yourself! ** If you book a couple's massage, they provide complimentary parking in the lot next to the spa, otherwise there's paid street parking or parking garages available nearby

I treated my sister to a glass skin facial for her birthday and she absolutely loved it so much she…read morewanted me to experience it as well. My experience from beginning to end was spectacular. I loved the skin analysis and how they tailor the facial specifically to what your skin needs. My skin came out vibrant and silky. The whole facial was incredibly relaxing and I was fighting the urge not to fall asleep. The experience ended with a tea imported from Korea. I definitely will be returning and recommending it to my friends!

Wow!!! I've been 2x…read moreand was grateful to have my 2nd appt with Maria for a routine facial + aqua peel. Maria was the best esthetician I've ever had. My first visit was with a different facialist and after I expressed dissatisfaction they quickly reached out and resolved it with me. Maria was so incredibly sweet and delivered such a comfortable and amazing facial! She walked me through each phase and thoroughly ensured each product saturated my skin. Also her massage .. INCREDIBLE!!! Wow! I also loved the skin analysis -- this was my 2nd time so they were able to compare which was nice. She was thorough in her analysis, just like the first time I had been. The room was relaxing and I loved the warm foot bath. Highly recommend -- especially with Maria! (And don't forget to enjoy the tea at the end)

Prices are way out of market and wildly deceptive. Listed on the menu as ~$300 for a 50 minute…read moremassage and then deceptively the price changes to $350 when you try to confirm it. When I called and asked why they said it is a hidden "peak period pricing" charge. For a spa. Ridiculous.

My go to spa in Los Angeles. So beautiful and relaxing. I get the sculpt facial and edition house…read moremassage and have had a great experience everytime. They offer lots of snacks, and beverages like champagne, tea, water and a smoothie after your service. There is also a sauna. 10/10 :)

From the cold plunge to the large warm pool, three different heat saunas, steam room, juice bar,…read moreand a full restaurant and bar, this place was exactly what we needed. We grabbed day passes and spent the entire day relaxing, taking our time, and eating classic Russian bites in between dips and sauna sessions. Nothing felt rushed and everything flowed naturally. The staff was super welcoming. Someone personally walked me to the locker room, showed me around, and made sure all my belongings were safely locked away, which instantly made the experience feel comfortable and stress free. The ambience is top tier. Calm lighting, relaxing scents, soft music, and very much a do-what-you-want-at-your-own-pace kind of vibe. It's peaceful without feeling stiff, and easy to truly unwind. Perfect spot if you're looking to disconnect and reset for a day.

Unfortunately, giving another try! But my experience again at this spa was far from relaxing. The…read morestaff seemed uninterested and unprofessional from the moment I walked in. No greeting, no warmth just cold attitudes and rushed service. I felt like an inconvenience rather than a paying customer. Horrible customer service! Only cool thing was saw Justin in here but still I don't recommend this establishment

I've been wearing the cologne for years. I'm constantly complimented on it. It genuinely smells…read moredifferent on every person depending on body chemistry. It's 100% unisex and just smells clean and fresh.

My first time here for waxing after disappointing experiences elsewhere. Very happy to say that I…read morewill be definitely be back. My legs were perfectly smooth and soft. Not one bit of irritation in the bikini area. Also, I received good advice about exfoliation and maintenance. The staff was friendly and the atmosphere relaxed and comfortable. I will be trying a message and facial next. Can't wait!

I've only been to the location in Orange before coming here and this location is nicer and feels…read moremore updated. The facilities and relaxation areas are spacious. My spa facial with Lory was great, though I was in a room that was facing street traffic and the noise from the street took a little away from the relaxation experience. The lighting in the vanity area is very dim and needs to be improved. That it's in a rather closed off area isn't ideal either when people are using multiple blow dryers in such a small area. Parking in the structure is easy and there is validation. The check-in and check-out process was smooth.

Another fabulous facial with Lory! She is top-tier. Hands down the best ever. No, I don't live in…read morethe area. Yes, it takes me about an hour to get here. Yes, it's worth every mile...and I absolutely hate driving. Especially in LA. But as soon as I pull into the Burke Williams parking structure, the stress is gone. On the ride home, I'm so relaxed from my visit that I'm unbothered by the commute. I'm so happy to have found both my favorite location and favorite esthetician at the La Brea location. My skin has never looked so good.

A huge shout-out to the incredible staff and therapists! Meghan at the front desk gave us such a…read morewarm, genuine welcome. Our therapists, Rachel and Ron, provided exceptional personalized massages. My wife was a loyal client of Victor's for years and was disappointed when he left, but she's been pleasantly surprised by Ron--she actually prefers his technique! As for me, Rachel delivered the perfect balance of deep tissue and relaxing Swedish massage. We highly recommend!

I came here recently because I was gifted the Cakeback and Relax package for my birthday. I loved…read moremy experience so much! It was actually my second time here, though it had been a few years since I came last. I'm happy to report I loved it just as much the second time! The service included: - A soak in a copper tub, complete with a private room, rose petals strewn everywhere, candles, a glass of champagne and a cupcake - A full body scrub, personal shower and body melt - A 60-minute massage, customized to you with essentials oils and pressure I loved my experience from start to finish! The spa is also well appointed with plenty of towels, secure lockers in the locker room, and a lounge with various flavored waters, teas, and comfy lounge chairs. The one issue here is parking -- there are only 4 spots in front which are taken quickly and are hard to get in and out of. I ubered so I wouldn't have to deal with that. If you're looking for a spa with excellent treatments and the chance to feel fully pampered, I definitely recommend checking out Larchmont Sanctuary Spa!

I have been to many Korean spas and I must say Hugh Spa was by far the best massage and body scrub…read moreexperience I've ever had. My masseuse was amazing. You could tell she was very thoughtful with her touch and technique throughout the entire session. She was quiet, professional, and gave the perfect amount of pressure during both the massage and scrub, especially on the pressure points. Everything flowed so smoothly and felt incredibly relaxing. My 1.5 hour massage honestly felt like 2 hours in the best way possible because I was so relaxed and immersed in the experience. My skin felt incredibly soft and rejuvenated afterward. I especially loved the hot honey milk she poured and massaged into my body. It felt absolutely amazing and made the experience feel extra luxurious and calming. Although Hugh Spa is on the smaller side, it still has enough amenities to enjoy and unwind. The only thing I wish they had was an ice bath, but they do have an ice room which definitely helps. Also, the front staff was very sweet, welcoming, and kind from the moment I walked in, which made the experience even better. Thank you Hugh Spa for finally making me believe in massages again. I will definitely be back!

Its with a heavy heart I write this review. I used to love this place. However, This is the second…read moretime I feel the service's were not up to rate charged or kindly requested upon check-in. Today i spent about $300 on a gold slimming wrap package and it was 100% not worth it. Same experience as last time and i had high hopes it was a one off. Nope. When I arrived i asked that the person checking me in if they could please focus on my belly and thighs bc im losing weight and need the attention there. I am by no means overweight but I try to keep my skin looking good. The desk folks acknowledged that request. My scrub was ok and took less than 30 minutes. That should have left about 1.5 hours for the wrap, mask and massage. That part was slightly shorter at an hour and 20mins but what didn't happen is what I requested-she primarily focused on my back even when i asked her directly to please work on my legs and belly. I got a 3 minute per leg/glute oil massage and a quick two minute belly massage. Im so upset that my reasonable request ignored. Twice. And i paid a lot of hard earned money on top of it. Id be better off at a local massage place for a quarter of the cost. The wrap was OK but when i first started getting them about a decade ago, they were way better in terms of length of time you were cocooned in the warm blankets with the solution and they used to wrap your belly and thoroughly massage your limbs and belly afterward to ensure you got the full diuretic effect and sign tightening. She worked 80% on my back. All the while you can hear every customer being checked in less than 20 feet away and when they walked me to the room in my robe and nothing else there was a guy sitting on the entry couch talking on the phone. Say what?! So no peace or quiet, no decency or privacy at a women's spa, no attention to customer satisfaction or requests and no respect for long term customers or our money. WTH. Im pretty upset and i feel ripped off if im honest.