I go tanning once in a while but this summer I decided to hit the tanning beds before the heat so…read morethat way if I'm outside, I don't get burned. I have a nice tan and I feel better about myself. I love everything about this place. The employees are super sweet and when you go there they make you feel like you're welcome. I love the red light. I love their spray tan. I love their pods. I love almost everything about this place in fact, I love this place so if you want a beautiful tan that doesn't cost a fortune try this place it's worth it and thumbs up to those employees. They're wonderful women that make you feel like you're a wonderful person. Try it you'll love it, especially if you have cabin fever.

All right, the ladies that work here are absolutely wonderful. Their customer service is great. The…read morequality of the facility is super clean good energy and the service requested was lovely. They had good bulbs and I really appreciated all of that. I would definitely suggest coming to this place, there's lots of parking and it's centrally located

yes. great staff, nice beds, clean, nice atmosphere.. good tan. I recommend lathering tan lotion…read morefor indoor tanning on first, then just go and tan.. you will not be disa

Rude, unprofessional, unorganized. New owner cannot run business properly. The equipment and…read moreatmosphere have gone rapidly down hill. They always have new staff that cannot check you in correctly. After 5 years, moving on!

This was my first time getting an air-brush tanning service! I'm a seasoned ex tanning bed goer,…read moreand spray tan booth gal. As skin cancer is apparently genetic in our family, I've completely switched to sunless tanning for the seasonal transition between winter and spring. Safira was very professional, punctual, and detail oriented. She ensured I was comfortable at all times, and did a wonderful job! Not to mention she works out of a beautiful and clean studio! I'm very happy with the results. This was a rapid tan, with a 2-hr rinse period. Below is my before, after, and next day result :) Definitely the most evenly toned tan I've had.

My tan was perfect, I had only ever done a versa pro spray and going here was a totally different…read moreexperience. The tan looks way more natural, has lasted way longer, smells better and didn't make me break out. Very cute spa and welcoming 10/10 recommend

She explained everything very thoroughly. She was professional and well knowledged. I will be…read morecoming here again.

Do NOT go to this place!…read more Owner Michelle- should NOT be in customer service- She talked down to me to tan, like I was stupid, i felt so belittled.. I've been tanning for over 20 years. Her beds are not level 4 there so small, she'll tell you how long you can tan and that you can't tan everyday! BS! My fund was not in full because she charged me a processing fee?? What the hell is that?!? She thinks her stuff is different from others, and hers is far behind and is not better by far. The worst tanning I've ever experienced. DEFINITELY READ BEFORE YOU SIGN. YOU WONT WANT TO TAN . YOU DONT TREAT PEOPLE THIS WAY.

First time at this location. It's clean, they have two red light tables, much larger than Kent east…read more hill location. Seems much safer too. Taylor helped us the first time, and she was over the top helpful, great customer service. Hard to come by in this society. We live near the Kent east hill location location but unfortunately they open late and close early. So we started driving down the hill just to use the sauna pods. We will for sure still visit the one near us, because it's so convenient. The nice thing is there's two locations near us.

Natalie V (Manager) is Outstanding!…read more She knows the products, services, and her guests always feel welcomed and informed. She is a rock star.

I tan at this Desert Sun location pretty often. All in all, I've had very good experiences there…read more The staff is very friendly and welcoming. They do their best to accommodate customers needs and don't use high pressure sales techniques. Roxy is by far the best sales rep there and remains cheerful even with a flurry of activity. The tanning beds that I've used (Medium and High pressure) have all been in good working order and definitely are newer than most places I've been. Some of the timer readouts are shot on a few machines, but nothing that would affect your tan. My one complaint with them is that they say they have a strict walk in only policy, but I've routinely seen people cut in line because they called ahead. What's up with that??!

I have been going to the Auburn Desert Sun tanning salon for years and have never had a bad…read moreexperience. Payton is always super helpful and is super sweet. Every time I go there the bathrooms and the beds are very clean and always available. This location has an exceptional staff.

I came here in the winter for my first ever spray tan for a formal ball I attended. I was nervous…read moreto be orange and streaky but I was bronze and glowing! Absolutely shocked with how perfect it was and wish I could do it all winter long. The sweet young woman at the front desk helped me feel confident about the process and helped me pick a solution that would look best. And she couldn't have been more right! I will definitely be coming back before vacations and at the beginning of summer!

Very good and genuine staff . Always welcoming with a positive and caring attitude and every one…read morehad such a great smile!

I've been going here for several years, not sure why other than it's easy. For the first year or…read moreso the staff changed so regularly that you never felt like anyone knew your name. For the past year it's been better and the current manager, Jess, is very nice and remembers her regulars. It's clean but I've never felt like I got much of a tan. They have what they call the alpha bed which is supposed to give you more color but doesn't seem to work for me. i guess as tanning places go this one is ok but not wonderful

Services and location is great. However the receptionist blatantly told me she's letting her mom…read morecut in front of me and Serviced her before me... put her in the bed I was waiting for which forced me to wait longer. Wouldn't even check me in till she got her mob settled into the room. What's the point in showing up if the receptionist puts their family in front of the line. Not cool. Poor business practices. Date, is 03MARCH2024, right before closing.

Absolutely the best most friendly and accommodating staff I have ever encountered!…read more Exquisite sanitary environment. I can't speak for all locations, but the N. Pearl Seattle Sun Tan is AWESOME!! Faith& Daphnis are the best!

The deceit could improve. Initially went to restart my account. The person was late coming to the…read moredoor to start with. She began by trying to upsell me when I specifically told her what I wanted and that I was also there to have my free birthday tan. I then told her I needed to add a skin care product and if possible to get one that I could use for both red light and tanning and on my face. She made the selection and told me it was good for that. Then there was another customer next to me and one that had come in and sat down, my person had me sign authorization to pull the funds then told me what I was being charged for. She was continually getting involved with the customer next to me that came in after me and was helping the other employee help the other customer, maybe the other employee was new. She then took my payment and said "okay, you're all set" and began to fully help the other customer and the other employee. I asked "what room am I going to?" She said "um, oh, room 11 or six then said 11." I went completed my tan and left. The next time I came in, I said "i would like to do a red light session and a tan" she said "well, you will probably want to add a package then for tanning," I said "um no, I only plan to tan maybe 3 times, so, no, I am not adding a package for that." Then I asked "don't I get 50% off because I have the red light package?" She paused, looked very irritated and said "yes." I said "okay then I want to add a single tan, then I verified how many credits I had available and she said $240. I said okay charge me my 50% from that. Today I just so happened to call the wrong store but asked the person who answered "what day of the month do I need to put my account on hold?" She said today is the day because funds get pulled tomorrow. I said thank you and went up to the Pearl st. location. I had a feeling the same girl that I have had problems with since day 1 would be there and sure enough, there she stood. I said two things, I would like to buy some non-tanning lotion that has hyaluronic acid and collagen and I also need to freeze my account. I will not be able to come back for a few months. She said well you signed an agreement that states you have to allow one pull. I asked "what agreement,? She then held up some laminated full size contract type thing and said I went o er this with you," I said "no, you absolutely did not." I would have been aware of that and would not have come up here wasting my time if I knew that." She said "I have worked here for quite some time and I don't miss any steps." I said "well you missed that one and maybe because you were so busy helping someone else, I had to even ask what room I was going to?" Needless to say she said well I will contact customer service and talk to them about it, I said "no, I want to talk to them." (Am I not the customer?) she wrote down a number and said well there is only one person so you'll have to be patient and wait. I said oh I am sure you will be able to talk to her right after I leave she said "yeah." I said I think this is probably illegal and then left the business, I called as soon as I as I got to my car two hours ago and of course there will be no call so that they can collect funds for services that I can't use right now for the next few months. I doubt I will hear from the customer service rep and if so they will have already formed their bias opinion. I have read reviews since coming home about this same person and lying. What a joke!

Abby should be fired. Absolutely zero customer service skills, disrespectful and rude…read more I came in was told I had to wait 10 mins, they made me pay for my tan after 10 mins to speed up things they said. After 30 mins of me sitting watching them allow others to tan that just walked in. I asked how long it would be Abby was very rude to me and said other appointments walked in. I asked why she quoted me 10 mins and didn't inform me of that while I was waiting. I asked for a refund Abby then claimed they have no refunds. I asked for the managers information and she refused. I will be calling every day until I reach a manager and get a refund. I have never in my life experienced such poor customer service.

What an amazing crew, watched employees get yelled at for doing their job and yet they kept their…read morecomposure!. It's really sad these days with all the stress people are going through with the economy and high taxes that people want to bitch about the small stuff knowing they are putting hard working employees on blast for doing their job, yet don't care as rather see them fired over a tanning experience let's start being realistic and know they can only do so much!!!! NORMANDY PARK DESERT SUN YOU'RE DOING AMAZING!!!!!!