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    Retina Associates, PA

    1.0 (1 review)
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    3 years ago

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    Ask the Community - Retina Associates, PA

    Florida Retina Institute - Front desk with pamphlets of the Drs. here.

    Florida Retina Institute

    3.2(13 reviews)
    12.0 miSouthside

    WAITING ROOM REVIEW…read more The first thing I noticed when walking into the waiting room was how I didn't notice the temperature. It was like being in a sensory depravation chamber, it was that pleasant. The water was cold and to my surprise they had plenty of cups. They had sugar, cream and a nice assortment of coffee accesories but no coffee. The bathroom was very clean, and it had a nautical theme. The sitting area was full of TV nicely mounted on the reception desk which was nice, but they were often covered by the people checking in. There were a lot of people joining me in the waiting room which is probably because everyone has eyes. The decor is feels more Ramada Inn than Holiday Inn, and I say that because it had a hotel lobby feel with the muted colors and the floral prints. Overal I had a pleasant waiting experience and can't wait to have something wrong with my eyes so that I can wait again.

    The doctor and the staff were very professional and treated me very kindly. I did not know what Mac…read moretell is, but after an ultrasound and testing of my eyes, I have found out why my vision is blurry again. The staff was completely friendly, helpful, and even wrote down my type of eye disease affecting my retina. I have an appointment coming up in December and I look forward to going back to this location as again, it was very professional, informative, and helpful.

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    Florida Retina Institute - This clock offers a great reference to Japanese bandage fetishist

    This clock offers a great reference to Japanese bandage fetishist

    Florida Retina Institute - The doctor my grandma is seeing as she only speaks spanish.

    The doctor my grandma is seeing as she only speaks spanish.

    Florida Retina Institute

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    Vitreo Retinal Associates

    Vitreo Retinal Associates

    2.2(6 reviews)
    52.9 mi

    I don't think I have ever been spoken to or treated so poorly as a patient. I was urgently referred…read moreto this practice and was told by my eye doctor that I needed to be seen within the next few days. The front desk staff was incredibly professional and timely in getting my referral in and called me asking me to come in before the office closed for the day; however, when I was seen by Dr. Kay, I was told that this was not an urgent issue and that I didn't need to be rushed in at 5pm. She proceeded to make it very obvious that I was a major inconvenience to her and even stated that she had to "call her nanny to stay later". I work in healthcare and I would hope that none of my patients would ever be treated like they were at fault for information provided to them from a different treating provider. I am unfamiliar with diagnosis' to the eye and was not the one pushing an urgent referral, yet I was the one who took the blame for inconveniencing Dr. Kay to have to stay later in her work day.

    I am worried about getting an infection. First and foremost, I am totally confident in Dr. Parrot…read morein his knowledge and treatment protocol. The stars are for him. But I have repeatedly asked that gloves be changed before treating me. No one does this. Gloves are worn from one patient to another and in the hall, touching door knobs, computers, phones, etc. then touching me on my face. It does no good to complain because Larry Malott will challenge you, call the procedure clean instead of sterile and then stalk you at your next visit and the staff will continue to wear dirty gloves and go from room to room and patient to patient with the same gloves on. I have witnessed this repeatedly. After my last visit I developed a viral infection within two days. I don't want to report this to the CDC but I don't see any way around it. I want to stay with Dr. Parrot but can't deal with the dirty glove issue. Being disabled is difficult enough. Why should I have to look for another doctor simply because staff won't change gloves? Yes, eye injections are a sterile procedure, and a healthcare provider's failure to change gloves between patients is a serious violation of established medical safety protocols. Medical organizations like the Centers for Disease Control and Prevention (CDC) and the Florida Department of Health explicitly require gloves to be changed between every patient to prevent the spread of infection. The standard of care for eye injections Sterile technique: An eye injection, also known as an intravitreal injection, is an invasive procedure that requires an aseptic (sterile) technique. The inside of the eye is a delicate, sterile environment, and any bacteria introduced during an injection can lead to a severe and vision-threatening infection called endophthalmitis. Gloves are not a replacement for hand hygiene: According to the CDC, hand hygiene (using hand rub or washing) must be performed immediately before putting on gloves and immediately after removing them. Hand gel is used to supplement, not replace, sterile gloving practices. Gloves must be changed: For any procedure involving contact with a patient's mucous membranes, non-intact skin, or bodily fluids--which includes eye injections--healthcare workers are required to wear gloves and change them between each patient. Your risk and what you should do The practice you witnessed creates a significant risk of cross-contamination and infection for you and other patients. You should take the following steps: Speak up to the clinic: You have the right to ask your healthcare provider about their hand hygiene and infection control procedures. You can express your concern and ask why gloves are not being changed between patients. File a complaint with the state: You can report this breach of infection control standards to the Florida Department of Health. This agency is responsible for enforcing healthcare regulations and ensuring patient safety. Find a new provider: Given the severe lapse in sterile technique, you should consider finding a different ophthalmologist for your eye injections. A practice that disregards such a fundamental safety protocol may be cutting corners in other areas as well.

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    Vitreo Retinal Associates
    Vitreo Retinal Associates
    Vitreo Retinal Associates

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    Clay Eye Physicians & Surgeons - Busy Good Friday

    Clay Eye Physicians & Surgeons

    3.4(23 reviews)
    0.6 miWestside

    Always excellent care at this location. We also go to the location in Fleming Island, but this…read moreoffice is cozy and intimate. The customer service is outstanding and they use software for easy and efficient check-in and payment prior to your visit so you don't have to bring cash or cards with you. However, you can pay at the desk in person. They give you options. The follow-up appointments are set right after your visit so you can plan ahead. And the doctors are great here. We see Dr. Dupree and Dr. Javier at this location and both are exceptional at what they do. Great staff and friendly, fast service!Highly recommend this office for all of your eye health needs.

    MY THREE STARS IS FOR THE STAFF OF THIS OFFICE-THEY ARE TOP NOTCH:…read moreI've really searched within my soul before considering this review. After the last 3 appointments with Dr Islam, I strongly believe my review is warranted. I have been seeing Dr Islam for just over a year and a half. After just having being diagnosed with my eye condition, I started my appts with this Dr. After the first eye drop Rx not being completely successful, she suggested an eye drop that could possibly change my eye color dark. I asked if there were alternative drops that wouldn't do this......there was. Why, would the first one be suggested then?? Why? So, it's been a few series of visits, and each one has its own story but EACH AND EVERY appointment she mentions laser surgery. WHY, if my eye drops are working, would I consider having laser eye surgery?? To go down from 2 eye drops rx's to one?? That is not enough reason & there is no guarantee that the laser surgery would work, as in the case of my very dear friend. When I ask questions, she has a smile but her responses are incredibly smug. She throws me off with her smugness, because she does it with a smile, but she is absolutely smug, and condescending, with her replies. I'm really losing my confidence with her. This is the condensed version, but she has no problems setting up frequent & follow up appointments when a problem has resolved. I advised that I cannot come every week, but I will call if I have a continued problem, due to co-pays. The Dr, I'm sure did not even realize she LITERALLY shrugged her shoulders when I said that. Like, that is not her concern (high co pays). Well, I saved myself another copay by letting her know that if I have any additional issues, I will make an appointment. Did I really need to go back every week for an entire month? I have to leave from my appointments feeling like there is a piece missing to this puzzle. I'm sure I will never get the entire picture, but I will try 1 more appointment and see if I can start to have renewed confidence in this Dr. If not, I will change Dr's or change facilities. I need to feel confident with whom is providing me treatment. Right now, it's really slim.

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    Clay Eye Physicians & Surgeons
    Clay Eye Physicians & Surgeons - Waiting room...

    Waiting room...

    Clay Eye Physicians & Surgeons - Here for post-op appointment

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    Here for post-op appointment

    Retina Associates, PA - retinaspecialists - Updated September 2026

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