I came here to get my son's bike tire worked on because every time we bought a new inner tube the…read moretire went flat again. I have never really been to a bike store before so when I went on my own with my kids I was prepared to be embarrassed because of my lack of knowledge but that wasn't the case. They were so patient and kind and were able to address the problem and get my son back on his bike in under 30 minutes. Thank you so much for helping us out and providing assistance at a fair price. We will definitely be back in the future!

Nice people . Good bike shop I drove down to the area to go to another bike shop. Turns out saw the…read moreshop and stoped in. Gentle man at the counter was very helpful just a big too far for my maintenance needs but I will buy from them.

Called and they fixed our daughters bike in about ten minutes. The next day the tire went flat…read moreagain they had it fixed better than the day before in about twenty minutes and they were very, very nice with a no charge deal!!!

This shop did an excellent job with my son's bike. Excellent customer service, friendly staff. Very…read morereasonable pricing for a bike repair. As well as adjusted the bike and filled the tires to make everything ready to roll! Would highly recommend and use again!

Disapointed with the restocking fee, reshipping fee, and shipping fee I was charged for a return,…read morebut it was Scott's error on the part number. Only 70% of the price was returned. Make sure you are getting the right part.

bought a 9K bike from them, it was shipped fast but once i got it the bike was not ride-ready. i…read morehad to take it to a shop BEFORE i could ride it. the sealant had dried in the tires, once i let the manager know about this, he offer to send me a bottle of sealant as a solution LOL!! and stated that the bikes were assembled at the manufacturer and they didnt check much after it. this is my 6th bike i get online and the worst experience with a retailer. DO NOT RECOMEND

Kevin was great! he helped me with all my needs and got my bike running even better then before…read more Appreciate the team over at trek altamonte!

I was greeted as soon as I entered the store, even though the one sales associate was busy with…read moreanother customer. I was looking for indoor cycle shoes, but their selection was very small, and the cheapest pair was $150. I was disappointed that a cycle shop had such a meager selection, AND was so expensive. Looking around at their other products, it seems like they cater only to high-end cyclers.

in early March of this year 2026, I took my bike to Orlando on vacation with me. I had been…read morestruggling with a sprocket chain that came off the gears often. When I drove to a trail nearby, my condo, my sprocket chain fell off as I took my bike out of the car. I tried to put it back on, but I couldn't get it on. I searched online for a bike shop nearby and found this shop although on the Google map it was called David's World of Cycles. I drove there and walked in, and Felix asked how he could help. I told him I had an old bike that needed a sprocket chain repair. He came outside and helped me take my bike out of my car and took it inside. He took a look at it and call me how he could help and I told him I'd like to get a total repair because my bike was 11 years old and needing several things. I needed a new back tire, the brakes needed tightened, the derailer needed replaced, and the seat needed tightening. He gave me an estimate, and I wanted to pay in advance so he typed my name into his computer and to my surprise, my name and info was already in there. He told me that his shop was it Trek bike shop and that my bike was a Trek brand. I had no idea. My name was still in the computer from where I had bought my bike in Virginia 11 years ago. I felt like my bike had found the mothership. Felix was very encouraging and said he would try to fix my bike. It took a couple days, but it was a beautiful when it was done. When I went back, Gus helped me put my bike back on my bike rack. I found the staff of this bike shop to be so friendly and helpful and I was so very grateful. I didn't mind spending the money to get a bike overhaul since my birthday is coming up. Thank you to the people at Trek bicycle of Orlando.

This place is amazing for bike, tuneups or for purchasing new bikes. We hadn't had our bikes…read moreserviced since our purchase so we needed to get them serviced and road-ready. Jonathan (manager-owner) was extremely professional and clear in what needed to be done for each bike. They hoisted the bikes and Pointed out the specifics of the service. They were so transparent and set the expectations of what the costs would be. No surprises. Rebecca was also extremely informative, friendly, and spent time with us to explain the bikes that were available, and the accoutrement that we could place to our current bikes. When my wife picked up the bikes, Rebecca assisted, and even explained how we could better utilize our bike transport rack. Really an A+ plus experience at this location and we will definitely be back for more tuneups.

Eric is phenomenal! Stepped away from the repair he was doing and helped me with no wait…read more I will be visiting again for all of our bike needs! Thank you

the guys in there were so helpful and nice. i'm relatively new to the biking community so my…read moreknowledge doesn't stretch far, but these guys are more than happy to share what they know. made the experience of transferring to clipless seamless!

It's great being a loyal customer of Retro City Cycles over the years! You earn points on your…read morepurchases that can be used to reduce your payments on subsequent billings. The staff of Dano, Dean and Julian are knowledgeable, professional and provide detailed assessments of your work order. As part of this year's Spring Tune-up, I went in knowing I had to have my brakes checked as well as possibly getting a new chain cassette as my gears were not working properly in the 3-5 shift range. After consultation with me, Dean also informed me that my rear tire had dry rot and should be replaced. I had him replace the tube also. He also noticed the handlebars headset was quite loose and needed attention. He had to order the part for that fix. In all, Retro installed the new cassette and chain, adjusted shifting, replaced the rear brake cable, housing, and pads, adjusted both brakes, cleaned the frame and replaced and adjusted the headset, all for around $200. When I came to pick up my bike, Dean stated that he noticed my handle grips were very sticky and worn. He said he put on some better take off grips Retro had in the store and did not charge me for them! Now, that is taking care of a loyal customer! I even got a $10 discount on the final billing based on the points I accumulated in the past year. The bike rides like new and the handle grips are better than my old originals. I highly recommend Retro City Cycles for their dedication to the customer and their quality work.

In the beginning of December, I found a Velotric E-bike online that I liked but I didn't want to…read morewait for shipping and then still have to get it put together. I saw that this shop was a Dealer for Velotric so I called here to see about the bike. Julian answered the phone and was so kind, patient and helpful as well as everyone that I've encountered here. The owner told me that she did not have my bike in stock but she already had some on order, one of which was the small size that I needed and they would be in shortly. She honored the online price that I found the bike for, gave me a discounted price on shipping and included the assembly. I was thrilled that I had my bike in time for a trip that I was going on. When I picked up my bike, they made recommendations for the carrier and loaned me an apparatus to make it safer for me to transport the bike home. The customer service at this shop is wonderful. I recently had my bike in for a quick check and tune up which was a courtesy of the store, again with Julian offering his warm and knowledgable service. I would highly recommend this bike shop!

They have great services, and they work very well. Their prices are reasonable. They also have a…read moregood selection of bikes. I will continue to get both bikes serviced by them.

I wish I lived closer. Excellent service and communication in order to buy and get my new bike…read moreshipped to NYC. Bike arrived very well packaged and I had it ready to go in no time. Definitely one of my goto shops in the future.