1. Retro Held Games

    1. Retro Held Games

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    San Diego, CA

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    Retro Held Games

    5.0 (5 reviews)
    Closed Closed
    Updated 1 month ago

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    6 months ago

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    7 months ago

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    GameStop

    GameStop

    3.0
    (4 reviews)
    0.2 mi

    THE FORGOTTEN GAMESTOP (5 stars)…read more I keep forgetting there is a GameStop in the back of this plaza! I like it more than the ones I usually go to - because parking is easy and they always have the games I'm looking for. Surprisingly, the day I went there were quite a handful of people in the store but I was quickly helped and I like how the employees engage with you about the game you are excited to buy, it makes it more exciting when they fill you in on their excitements. I think every GameStop I've shopped at the employees are so friendly! Will need to make this my home store! Until the next review...

    Came today to pick up my pre orders for NFL Topps Chrome, was told by store manager Jeremy he saw I…read morehad 2 pre orders and they only allowed 1 pre order per customer so I was told they had to cancel my 2nd pre order, and that he would talk to his employees so they were aware of the limitations/quantity limits on pre orders, and would issue a refund for the 2nd pre order that they already cancelled & He apologized for the misinformation his employees provided. I then asked if he had any stock in the back as Game Stop was also getting their inventory in for the NFL Topps Chrome where you could purchase them if there was any available. JEREMY the store manager mind you, told me nope they already sold out of all their stock and only have the pre order inventory. We left the store & called about 10 minutes later, guess who answered the phone? JEREMY THE STORE MANAGER, and we asked if they had any of the NFL Topps Chrome available for purchase where he proceeded to say YES WE DO.... Like are you kidding me? So the store manager lied right to my face 10 minutes prior when I was just in the store & asked; but yet called & then was told YES they do have stock available. Seems JEREMY likes to pick & choose who he sells to. The store manager JEREMY has very poor/bad customer service & also lied to his customers. It's no wonder this Game Stop location isn't doing that well because you have a guy like this running the store. Don't recommend this GameStop location at all, and would stay far clear of it. Who knows what else the store manager Jeremy lies about. Very bad experience all around.

    Retro Held Games - videogamestores - Updated July 2026

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