Stopped by this VIOC location for an oil change and to get a battery replaced in my vehicle. The…read morestaff here was friendly, engaging, and efficient. Shout-out to Abigail for her professionalism and her helpful, positive attitude. I will definitely return to this location for my next oil change!

All nice guys and it was 9:30am. These guys were ready to work on a Monday. Good attitudes. Good…read morecustomer service. Good team in the morning with great eye contact and communication

This was my third visit here, and the crew completely secured my ongoing business today. After…read moregetting my oil change, they initially missed a burnt-out left rear brake light because the back of my car was in direct sunlight. However, right as I was about to drive off, a worker spotted it. The service lead immediately let me know and offered a discount on the replacement bulb. Even though the shop was getting busy and the crew was working fast to handle the rush, they took the time to replace it quickly and professionally. Incredible customer service and a great, hardworking atmosphere. I'll definitely be back!

The last time I brought my vehicle to Valvoline for service, I had my tires rotated. At no point…read moredid the technicians inform me that my tires were severely worn on the inner edges. The wear was so bad that it created a serious safety concern and could have resulted in a tire failure or blowout while I was driving on the freeway. Because of that experience, during my most recent service I specifically asked the technician to check whether my tires were wearing on the inner edges. I was shocked when he told me that he doesn't do that. Afterward, I looked into Valvoline's policy and learned that tire inspections are not part of their service. I understand that now, but I think customers should be made aware of this especially when having their tires rotated. I had assumed that if a technician was removing and rotating my tires and noticed severe or potentially dangerous wear, they would bring it to my attention. If you need anything done involving your tires, I would NOT recommend coming here. Take your vehicle somewhere that actually inspects the condition and wear of your tires. Tires are a critical safety component, and severe inner edge wear can be difficult for the average driver to see. This is a huge safety concern for me. My tires were worn badly enough on the inside that I could have experienced a tire failure on the freeway, yet I left my previous service without anyone warning me. Customers should know that having their tires rotated at Valvoline does not necessarily mean their tires are being inspected for dangerous wear.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I usually go to a diff place but since they were busy I decided to try out here since it has pretty…read moregood reviews! I called and they said it would be a 25 min wait but I was going to get there in 10 minutes. However, when I got there there was no wait which was awesome! Everything was super quick for a Synthetic oil change and they even added some air pressure on my tires! Total $65 for about 30 mins. Overall, definitely super grateful for this little place on the corner and wouldn't mind coming back here again! Although only tough part is turning left onto Harbor so I would suggest going earlier in the day or if not you'll just have to turn right and make a U turn at the light.

Excellent customer service! Honest, fast, and fairly priced. They did great work; my car is running…read morebetter than when I first bought it. Thank you!

Wow- what a great place!! Great service and prices but I really think the HONESTY IS THE ALL TIME…read moreBEST IF THE BEST!! I love being able to trust what a mechanic is telling me- these guys are!!

Coming from a young male college student who barely ever leaves reviews, so you know this isn't…read moresome biased crap or some AI stuff. I normally have another mechanic I go to, but he was busy and I needed an oil change/inspection before a trip. Called like 8-10 auto repair shops within the vicinity around 4pm, these guys were one of the few who actually answered the phone. The lady who answered sounded chill and helped me out quickly with getting an appointment scheduled. When I arrived for my appointment, I was met with a chill dude named Alex who was straight forward, informative, and just let me know what I need to know without pushing any extra stuff on me. Prices were fair too and they even gave me a little first time customer gift. If you don't wanna stress or be anxious about scheduling and getting your car checked out, then I'd say this place is worth going to.

tl; dr great all around. I'll be back…read more Requested quote for mount and balance for 4 wheels using some extra tires I had lying around and Cleo responded quickly. Price was good. I was unfortunately late by 30 minutes, so I waited for two people (I think they both had alignments too?). However I was out by 90 minutes from start to finish. I think they spent about 30 minutes or less on my car which is pretty fast from my experience. They didn't scratch the rims (19 inch staggered wheels like rear 255/35R19) They used torque wrenches. Tires are well balanced using hunter road force balancer and I didn't notice any wobbling or roaring. I'll be back and on time for my other cars :)

I have been here before from last year for a flat repair and Alignment. In Orange county area…read more They stayed open for me at night. This family run tire shop is great! I called 13 tire stores in the area for a tire replacement and they had a 20" tire on a Sunday. In and out in about an hour. Corner of Harbor Blvd and Kent Avenue. Shopping center has 7/11 and Dominos Pizza in front. Great hole in the wall location with great service. I would come back in need again. Thanks

Long review but please read the whole thing before deciding to trust this location…read more Our truck popped a tire on the freeway and we ended up having to leave it overnight in a parking lot that happened to be right next to this Jiffy Lube (8971 Warner). We didn't have the tire size written down and didn't want to drive all the way out there, look at the tire, and still not have what we needed, so I called and asked if someone could just walk out and read me the size off the sidewall. I remember feeling a little embarrassed asking, like it was a weird favor, but the guy said sure and went out to check. When he came back on the phone, before actually telling me the size, he mentioned that they also do tires and could order one and get it installed same day. I told him I wanted to talk to my husband first but asked for the size anyway just so we had it. He hesitated a bit before giving it to me, which I didn't think much of at the time honestly. We talked it over and decided to let them order the tire since it seemed easier. About 45 minutes later one of the guys called back and apologized, saying it actually wouldn't come in until the next day. That wasn't going to work for us because the truck had already been sitting in that lot almost 24 hours and leaving it another night wasn't an option, and towing it home would have cost close to what the repair itself would cost. So we told them we'd just buy a tire ourselves and bring it in for them to put on. They agreed and said that was fine. We bought a tire matching the size they gave us and drove almost an hour back to the shop like we'd planned. When we got there they told us the manager wasn't comfortable installing a tire we hadn't bought from them, so they turned us away. After driving all that way and already spending the money on the tire, that alone was a pretty frustrating way to end the day. We ended up calling a mobile tire company instead, and they were great, but when they got there and looked at the tire we bought, they told us it was the wrong size. Not close, just wrong. I went and checked the other tires on the truck myself and confirmed it. Because of that the mobile company had to scramble to find us a different tire on short notice, and the price for that ended up being a lot higher than it should have been, all because we were working off bad information to begin with. I try not to assume the worst about people, but when I think about the order of everything, they didn't want to give me the size until after they'd already brought up doing the tire themselves, then the size they gave me was wrong, then they refused to install the tire we bought because of their own mistake. Maybe it was just bad luck and genuine incompetence, but it really felt like we got strung along so we'd end up having no choice but to use them. Instead it cost us more money and more stress on a day that was already hard enough. Just be careful trusting anything this location tells you over the phone.

"Jiffy" is not how I would describe my latest experience there. I've had (very expensive) oil…read morechanges there before, and don't recall any issues. First of all, they do tires beside oil changes, so that can easily remove anything "jiffy" about the process. It took about an hour to get my oil changed, and there was only one car in the shop when I came in. The worst part was the woman at the desk. "Tracy L.", according to my receipt. Clear "don't care" attitude. To while away all my waiting time, I checked to see if they had wi-fi so I could use my cellphone during the long wait without burning up cell data. Yep, they have guest wi-fi. Of course, they have it set up to require a password. What exactly is the point of a password for a public wi-fi? Anyway, I asked the woman for the password. Nope, don't have it, no idea what it might be, don't care. It took about an hour to get my oil changed. If you're going to provide public guest wi-fi (thanks), you might provide the password to your employees so customers can actually use it while waiting.

May 2025: $4.30/gal. + I still occasionally go here for the…read morecheaper-than-avg gas. ~~~ Dec 2024: + Thankfully cheaper than avg gas price. + Conveniently right across from the 405. + Polite clerk. + Plenty of open gas pumps. - The water bins with the windshield scrubbers are grotesque. They needa clean them out. Need clean soapy water.

I've been a customer of Berri Brothers for many years. However, I purchased a diesel-powered…read moretruck. Berri Bros. offers Biodiesel, which can be harmful to diesel motors. In fact, my manufacturer recommends avoiding Biodiesel fuels. I wish Berri Bros. would change to straight #2 diesel fuel.

I was referred here by one of my coworkers. This was my first oil change here and they guys are…read moreinformative and they look like they all have fun coming to work and happy employees are important to me. I never know whats true or not. They bring me oil colors so I can see the difference between my dirty colors and the new vibrant colors I should have. So of course I want my car to run great so im saying yes to every new filter and yes to every new fluid but Im not a mechanic so im trusting them like I've trusted my last oil change place. There is a good energy here and I hope they are doing everything they say they are doing because this is my only vehicle and Im a single mom with 2 teenagers. Between the 3 of us we are constantly going to and from everywhere. So far im happy with the service but I still have 3 guys under my hood. The real test will be how well we do until our next inspection. Based off my experience so far I will be back =). FYI: I was a committed customer to Valvoline Express off of Dyer and Main in Santa Ana but they did something I didnt like during my last oil change. So the last time I was there left a great review but before I drove off the guy brings me a list of all the things they did to my car and the only thing I recognized was Replaced windshield wiper. I knew for a fact they replaced them. They guy apologized and replaced them but now how do I know what else "they forgot" to do?

Great service and fair pricing! I will definitely be back for my future oil changes. The attendants…read morewere super knowledgeable and not pushy about the extra add on services like other oil change places.

I would definitely recommend this place because of the quality of work they do. I came here to get…read moremy coilover height adjusted after the previous shop I went to did a poor job and left my ride height uneven. Keith and his crew took care of the height adjustment and alignment, and I'm really happy with how everything turned out. The car looks and feels much better now. Their prices are also very reasonable for the quality of work they provide. I would definitely come back here for any future work on my car. Thank you to Keith and his crew for taking care of my car and doing the job right!

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.