It's a nice place easy to work with n efficient they have new n used tires thank you!!!!!

I have been taking our cars to Paps's Auto for years even back when they were located on Lincoln. Atrak, Papa, and the mechanics are the best. Never ever had i had a complaint of wait time or being reasonably priced. read more

Worst place ever. I warn you don't take your business here. They won't quote you a price and once they start on your car they seem to find a few more items that ergently need repairs. I waited for a quote for over 2 hours on very specific items that i needed repaired only to get no quote. Finally they told me they would need to start the work before the could quote a price. Come on. If you "the expert" can't tell me how much a oil pan gasket is to install there is a Big red flag there. I also noticed while waiting that every customer was told that they needed at least one or two more things fixed on their car then what they had brought it in for. Also they would quote the customer a time but never kept to that. One lady was complaining because they told her a few hours and it was now 2 days later and they still didn't have her car finished. Beware if you use this guy to fix anything for you. RWOFHB read more

Atrak is the best in the business. Great customer service and quality work! he really went out of his way to find a warranty I didn't know I had! read more

These guys get a -0 rating ! All they wanted do is argue. I found them as a preferred auto place to use my extended warranty. Right after they fixed my car. I had to go back because all the coolant had leaked out! There was a guy in the parking lot that was very upset because they were trying to charge him the same ridiculous fee. And basically holding his car hostage. Now 3 weeks later my engine light is coming back on they are telling me that I need to pay another fee just to diagnose the same problem. While auto shops tend to have a bad reputation for gouging the customer. This company in particular has taken it to a whole new level in my opinion. Buyer beware! read more

Stay Away!!! I took my car in on a Monday morning after being sent here by Carmax since I couldn't wait for a Thursday appointment. My car was making a metal clicking sound in the front left side tire area, upon inspection they told me that my whole front differential needed to be replaced and my two front axles were broken. The quote I received was for $2400!!, which I felt was extremely high since my car is a 2008 Kia, I am assuming since I had an extended warranty they would charge then, well, my warranty was expired since I went over my 125k miles limit, but that didn't seem to change the quote they gave me and I was left worried on how I was going to be able to pay for the repairs. I decided to not do the repairs at that time and took my car home. After researching the cost and labor for the diagnostic I was given, it seem like the cost would be cheaper in several other places. I ended up choosing a suspension only repair shop a few miles away, I took my car in and told the shop owner of the diagnostic I was given at Papas and they seem surprised at the quote I got and the diagnostic of a broken differential. After putting my car up on the lift they quickly saw that the only issue with my car was the front left bearings and the axles were ok and the differential was also ok. The owner quoted me $399.00 for the bearings and a alignment, I was so relief that I didn't have to pay so much money for the supposedly differential and axle problem I got quoted at Papas, so whatever you do, Don't take your car to this shop!!! read more

Great Service & Friendly Atmosphere!! Not to mention they have very Competitive Pricing!! Atrak is usually the one at the front counter. He is very personable and helpful!! We always appreciate their honesty, since it is hard to find someone you trust when it comes to maintenance on your car. They can work with many warranties as well. My husband has been bringing his car to them for service for a long time and I started bringing my car in as well. If you are looking for honest, hard working, friendly staff and great auto service, I would highly recommend bringing in your car to Papa's Auto Service! read more

Sorry to do this! My a/c was broken and took it in to PAPA's Auto shop last year. This shop quoted me $1500.00. They said "might be more we don't know". I didn't want to leave my car for several days. Paid the service fee of $90.00 to look at it. It was repaired by another repair shop (same day with-in an hour) and it was only $95.00. My a/c is working great a year later. Why do places lie about repairs? This location takes advantage of woman who don't know any better. Stay away from this shop! I have proof and I want to make sure this doesn't happen to anyone else. read more

I definately recommend Papa's not only because of the quality service and knowledgeable staff but also AAA approved auto repair. They definitely back all their work. read more

Papa's Auto Service is a solid family owned service. The two times i've been serviced, the wait times are acceptable (no more than 30-40 minutes for oil changes/tune up/check up) and the waiting room is clean, spacious, and welcoming. The owner and receptionist are professional and knowledgable. The parking lot is decently sized, especially for a small family business. Overall, a welcoming and timely service company who are ran by professionals. Just like all other self owned businesses, if possible, come in the morning to avoid waiting too long. Definitely give Papa's a chance when you are in need of service or around the area! read more

It's a 50/50 thing with this auto shop... Lately my odds have been even less. I went here last September with the groupon for the smog check. They had me in & out in 20 minutes, and my boo was impressed. We have come back 2 times to smog his car during the business hours they have listed, and once super early like they requested. Both times they turned us away. So annoying. I wanted to come here because it was nice & clean, a friendly atmosphere and the work was satisfactory & expedient. Apparently you don't need the business. To turn a customer away at 1:30 pm on a Friday tells me you wanted an early weekend. I went to a smog shop 2 min away and paid $50 just to get it over with. I'm disappointed in you, papas. Shape up because you lost a happy customer. read more

Do not go here if you want quick service..I came in just to get a new spare tire put on my van because when van was bought from this company the spare was already bad. So 45 minutes later and they tell me 15 minutes or so longer. My van has just been sitting there this whole time.. it takes a tow truck driver 5 minutes to do what takes them an hour. And get this..after spending more than an hour here..they didn't even finish. Because I complained of how slow they were they just stopped working on it. Over an hour of my life wasted on these People. read more

Wow I can't thank papa and everyone at this shop enough! They are all very professional and I'm so thankful for them my car broke down while I was on vacation there and they took a look and found out what was wrong with it and gave me the best advice. If you want great service you need to take your car here they are beyond amazing here and the customer service is great! read more

Atrak, the owner is just fabulous. He is willing to work with you. The guys in the garage do awesome work. I have been taking my car to Papas Auto for 5 years and I wouldn't take it anywhere else. They all are kind and great customer service. The waiting room is clean and inviting. read more

Very dissatisfied with the level of service. Long story short, I ended up going back 3 times total to get my original issue resolved as my car was misdiagnosed, and in addition they caused other issues to my car that they didn't own up to. Mistakes are fine, not owning them....not so much! read more

By far the best repair & service station I've ever experienced. Honest professional & highly trained staff. Prompt & friendly & very reasonable fees. Thank you papa's. read more

Great service! Atrak is very friendly, knowledgeable and honest. I'm very happy with my entire experience.

Amazing service! Very personable staff! Papa and David are the absolute best! Not to mention the best prices in town! Thank you for going above and beyond for myself and my family!! Well be coming to you for our future vehicles as well as maintenance for them!! read more

My husband an I bought our Dodge Journey here and we absolutely love it !!! We've had no problems with it and the staff are always so friendly read more

Great honest service at reasonable pricing. I am happy with PaPa's expert service considering they are one of the rare shops that employ ASE master technicians and capable or performing state smog testing and repair. Would not take my vehicles anywhere else! read more

I found this place with groupon $24.75 smog. I stopped in and asked if they could do a smog, the guy behind the counter was very friendly asked if I could come back tomorrow at 9:00? Ok sure for a smog that is only going to cost me $24.75 why not, right? So I get there at 9:00 am I end up waiting about 15 mins since another customer was being helped. My car goes back and the guy at the counter tells me that my car didn't pass because my erg valve is damaged. He says they can repair it for $40. He says it will pass once they repair it! Ok fine go ahead. As I'm sitting there thinking I just had my erg valve replaced in December, this is weird. I felt like something wasn't right! My car passes smog and I payed $73 bucks total. Once I left and read the paperwork it said they did a inspection before doing the smog and found the erg valve was disconnected. So they charged me $40 to put the valve back on if it was even off in the first place. This place feels shady! Beware... read more

Atrak and David are they best! Besides auto and repair they also sell cars and they are both the best salesman around please go check it out ! read more

Our car broke down just as we were entering the Knots Berry Farm theme park after driving from our home in the San Diego area. I called a few repair shops in the area and was quoted over $1000 to replace the fuel pump (which I suspected was the problem). The AAA tow truck driver suggested that I give Papa's a try, so we went straight over. Within minutes after arrival, we were quoted a total price of under $600 for the repair, using genuine Delco parts. Their mechanic confirmed that the fuel pump was bad, and had the car finished within a few hours at the exact price quoted. The courteous, honest, and super fast service we received has renewed my faith in a notoriously shady industry. Thank you Papa, Atrak, and David! read more

Only has one mechanic and two idiots. Tried to sell me a used tire that was bald and the only English he spoke was "f_ck you"! I towed my car back out of there and got their names and wrote a complaint to AAA. Beware of this place. read more

My car broke down in Anaheim, had it towed here. Called me to tell me its the engine quoted me $900 to start but wasn't sure how much work needed to be done or the finally price. So I decided not to fix the car and buy one from them however i strictly said i want a car that i won't have repairs as soon as I drive it off the lot, Atrak said there is a 30 warranty, As I was ready to go out of town I ran the car to them after 2 weeks because it was having some issues I was told nothing was wrong with it I said its the battery, a worker told me no its fine, however on my way back to Wisconsin my car broke down needed to be jumped after every time I stopped. I called Atrak explained my issues with the car he said take it somewhere and let me know so I did, hear to find out my alternator was bad and the battery, had a friend who is a mechanic who fixed it $100 for labor and $330 for parts called Atrak was very rude about the matter and said thats expensive where did you could for that meaning he wasn't going to stand behind his 30 day warranty and he didn't. read more