Absolutely astonishing customer service!…read more A plastic piece holding the top shelf of my dishwasher in place spontaneously snapped, leaving the right side of the shelf sagging. I called Daniel, who happened to be in the neighborhood and was here in a mere 20 minutes. He identified the problem, called the parts supplier, found what was needed was in stock, ran out to get the part, came back a few minutes later and finished the job. Maybe I should say "parts" since he asked if I wanted to replace both of the shelf supports. Given the age of the dishwasher, the fact that they're plastic and that one had already just broken, that seemed like an excellent idea that hadn't crossed my mind until he mentioned it. The total time from when it broke to when he did an excellent job of fixing it couldn't have been more than 90 minutes. I've never experienced anything like it in my life!

Called in the morning and Daniel came within three hours to replace the suspension rods in our…read morewashing machine. He was friendly and super quick. I had just put my toddler down for a nap across the hall and she never even stirred. He was in and out in no time. I am confident that my washer will work much better now! Happy customer here!

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

Our washer stopped working. We contacted LG and it was still under warranty and believe it's the…read moremotor. They said to provide the technician we're using to replace the motor. We reached out to Fair Appliance and asked for quote on motor but they said they had to send someone out to diagnose because it could be the motor, or not or more than that. The technician that came out diagnosed and it wasn't the motor. He was able to get the part next day to repaired it. Initial response was swift. Technician was courteous and professional. We would definitely use Fair Appliance Repair again.

Sooo I found this place by Google AI helping me with a second opinion I knew I needed to get on my…read moreFrigidaire dishwasher leak. Needless to say, he proved and showed me how the Dishwasher no longer leaked when the spray arm was removed. Previous technician misdiagnosed replaced unnecessary seals. I can say this was worth the call and saved me from purchasing a new dishwasher as clearly the tub was not warped as per the previous technician. Only 1 1/2 year old dishwasher. Thank you Sayed!

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

This business has NOT closed. It's just been renamed: All-In-One Appliances. Same location, same…read morephone number. And it is still a great business. We just bought a combo KitchenAid oven/microwave. Called and found out they had a unit that would fit our space. Very knowledgeable owner. The guys that arrived to install it were very professional and nice. Totally great experience!

Recommend this store very well organized good pricing and understanding people. I got a good fast…read moredelivery and set up they were also very careful with the stuff I had around since I just moved in.very good service to have.

I bought a 42" subzero from Glen back in 2020 and it has been great. The fridge has been reliable,…read moreand looks great. The other awesome thing is that when I've had little issues, I just email Glen and he gets back to me almost immediately. Today my lightbulbs burned out, and I thought it was a bigger issue with the logic board. I emailed Glen and he set me straight. He even linked me to the right lightbulbs to buy! Highly recommend.

Quick and extremely helpful response to questions about our appliance. Great customer service.read more

we came in to return our Xbox because we didn't understand the payment plan but Darren was very…read moredetermined to help us out. He called the credit card company and hep us set up a payment plan that worked for us. Darren needs a raise!!

Purchased a MacBook online to pick up the same day as it said. I was waiting for the email to pick…read moreit up for 3 days just for them to cancel it. I called the next day after purchase to see what was going on, the lady said they were waiting on my bank. I called my bank and they said they approved it on the spot. Called best buy back and they told me they don't know what's going and it's their system. Got ahold of the manager the next day and he told me that he was going to escalate the situation and make sure I got the macbook. He said it will take 24hours and this was being told to me after 3 days of waiting. 15min after I get off the phone with him, I get an email saying my order was cancelled. This is the worst best buy I have ever been to. Better to go in and buy with cash then deal with their bad customer service over the phone. They don't even deserve 1 star.

My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.

This brother duo is the real deal. Very efficient and communicative. My oven hadn't been working…read morefor a bit over a month before I started looking into having it repaired. Alex came over and diagnosed it within an hour. It was the control board, which needed to be ordered. Less than a week later, I had a working oven! The replacement price was reasonable and transparent. Thank you both, Alex and Niko!