They have really unique high-end watch brands that I had never heard of along with some gorgeous…read morepre-owned Patek's and Rolex's! They're not open to the public just yet, but the owners made an exception in giving me and my boyfriend a sneak peek. My boyfriend is a high-end watch collector and he picked up a rare, special boutique edition Omega that he fell in love with the moment he saw it! The owners, a father and son team are incredibly well versed and are obviously very proud of what they do and it shows! We'll definitely be coming back next time!

Amazing customer service, Pete & Fabian blew me away with their selection and expertise! They did…read morean amazing job at introducing me to brands I had never heard of and brought some new light to brands I thought I knew! I will most definitely be coming back here for all my Time Piece purchases in the future! 10/10 YES!

Just went in for watch battery and they were quick and friendly. Definitely coming back and have…read morebeen telling people about it.

We've been going to Rialto for years and have never been anything but happy with the jewelry we've…read morebought, jewelry we've had modified, and jewelry serviced/sized. If you have an idea of what you want, they'll make it happen. The folks that work there seem like they WANT to be there. They're friendly and are experts in all things jewelry.

I have taken multiple clocks in for repairs. His service is good and rates are reasonable. He even…read morerepaired a cuckoo clock no one else would touch.

The quality of the work was good, and they ultimately got the job done as promised. However,…read morecommunication could definitely be improved. Updates throughout the process were limited, and it would have been helpful to have more proactive communication regarding the status of the repair. Overall, the workmanship was solid, but better communication would make the customer experience much smoother.

Thank you, Derek, for fixing both my watches in a matter of minutes!!! Everywhere I went, I was…read moretold either I could get the watches back in 2-3 weeks (or longer) or I was told that they didn't do that type of service there (simply changing the batteries). I was a few minutes shy from your store closing, but I'm so glad I found you! The quality and value of your work was exceptional. I appreciate your friendliness and willingness to help me out with my 2 valuable watches! I will definitely be coming back, as I have 3 more watches that need service soon.

Warm greeting and professional help with my watch repair. Done right then. I was very impressed and…read morepleased with the results. Just stop by and say hi and that Paul recommended you!

I went by on Saturday to get my watch band adjusted. Their staff was very helpful and friendly. The…read moreowner was there and he was very informative. Will go back for sure! 10 outta 10!!

Fixed my watch that had been broken for over a year. I paid too much for a watch to just reside in…read moremy dresser drawer, so I finally decided to take it to Broadway Watches - best decision I've made in quite a while! Within a week I had what seemed like a brand new functional watch.

Scam alert be careful. I went to an Omega store to change…read morethe battery on my watch. They told me I would have to wait four weeks because they would take it to another store in Houston, and that the cost would be $50. I left it there. A week and a half later, they called me and said the watch could had a leek because something with the pressure water, fyi it wasnt damaged or hit and that the service would be $950. I asked that if I didn't accept, what day I could pick it up (they supposedly had taken it to Houston). They told me that I could picked it up that same day meaning they never took it anywhere, never diagnosed it, and it just sounded like they wanted to overcharge me for a small repair that started at $50. Obviously, everything sounded very suspicious and fishy, so I went immediately to pick up my watch. I told them it didn't seem right and that I would take it to Dallas myself, and right away they changed their story, saying I should just leave it and they would only change the battery. Now I'm wondering if, when I get to Dallas, they'll give me the same diagnosis. Be careful

I came here a few weeks ago with my mother in law to get a watch serviced. The initial employee…read morethat helped us was there today, when we went to pick it up and said it wasn't ready. However, my mother in law had received an email from Mary saying it was ready for pick up. We had to drive a long way to pick up this EXPENSIVE watch to get this horrible service. After they realized they were wrong they called my mother in law to tell her it was, Indeed ready for pick up. When we went back, Mary was there and didn't even apologize for their shitty service and THEIR mistake! Both of those females should be fired! Clearly this place has a lack of organization and customer service! I will never come here again or purchase anything from Omega! They don't deserve any stars! Yelp requires a star selection.

I highly recommend Lee Michaels for battery replacements for your nicer watches. They were quick…read moreand reasonably priced. My watches came back operable for the first time in years and they're extra shiny!

Allison was great in providing me and my wife with a very relaxing and enjoyable shopping…read moreexperience. She patiently showed us several timepieces.

Let's me start out by stating how great and welcoming every single employee/jewelry connoisseur was…read moreto my now, fiancé. Yes he put that ring on it! I couldn't be more overjoyed over the beautiful ring! Shout out to Jennifer, for being an amazing representation of this specific branch location. She made us feel like absolutely family and has converted us to lifelong customers for all jewelry needs!! She went above and beyond with her attentiveness, eye for detail, and knowledge- the bubbly personality was the icing on the cake! This all resulted in an "in-store" Engagement! We also met one of the owners, Ryan, which also, was a very personable and pleasant in meeting! Definitely take your chance and go to this branch for a very easy, personal, and great experience for any jewelry options you may have. I recommend it 100%, ask for Jennifer! Both my fiancé and myself keep raving on to our friends and family about the experience. Unforgettable.

Over three years ago I registered my interest in a few different models of Rolex in advance of my…read more50th birthday. Annabelle took my information down and led me to believe that I was actuay being considered. Needless to say a few months later she stopped taking my calls or returning emails. Last year I called and spoke to a manager. He apologized and said I'd be reassigned to another rep. Almost a year later and I've never received a call from the person who is supposed to be my new rep. This place is just terrible. Frankly, they screwed with a milestone birthday. If you didn't want to do business with me, you should have said so.