I'm getting hounded for bills I know I paid. I moved well after going to this lady and thought nothing of it, knowing that I paid for my services. I've checked my records and these geniuses never bothered to email me a single bill until a year later (I got NOTHING in the mail). I went here in April 2022 and I'm getting calls from a bill collector two years later (ironically never got one from Dr Benz' office to clear this up either despite them giving the bill collector my cell) Never had trouble with a doctor and their billing department before. Ever. read more

Ive been going to Dr Benz for years and while the doctor is great I may have to switch doctors just because their billing is ridiculous. I get an annual Pap smear and it's completely covered but this year I was charged $40 for my office visit and another $40 for the Pap smear testing (from labcorp) so $80 for a visit that is supposed to be no charge. And I asked the billing why and she said it's because I asked the doctor a question during my visit so it's considered an office visit. WTH. I thought the point of an annual is to go over any concerns or ask questions. They also charged me $25 twice for one missed appointment when I canceled the appointment days in advance. This has happened to me before throughout the years but I always just paid and let it go but this is something that definitely needs to be brought up. read more

Dr. Benz was very thorough and I love that I could get through to the front desk staff without having to deal with a teleprompter. Dr. Benz was personable, understanding, and thorough with my annual exam. Her office was extremely clean and not full of people in the waiting room which is almost unheard of these days. She goes over your blood results line by line to be sure you understand exactly what everything means and gives detailed instructions and recommendations for how to be as healthy as possible. She is the first doctor to do that and she is very much appreciated for explaining things in terms I could understand! Highly recommend for that old school personable feel as well as the latest and greatest technology and scientific procedures on the market. read more

Please look through google reviews as well. There are more than a few clients who were very upset here. I'm just going to go over my experience the few times I have been there. First consultation was great. No complaints. Very kind and descriptive. Second, their system was down. Basically, only talked to the Doc. Nothing was done. They had no access to patient charts etc. Understandable. They ordered an additional test to be done a few days later. Third, I return for that additional test. They state it's already been done and was noted in the system, but not in the drs notes (meanwhile the tech who was so nice during the test was now staring at me with her arms crossed repeatedly indicating this was already done)..I came because I was told to. Not for false accusations. No need for all of that. Was essentially turned away for nothing. So I missed work for absolutely nothing.. Nothing can be done about that right? Annoying, but it happens. Moved on. Fourth, most recent, yesterday. Before I even went in, I asked if it was absolutely necessary that I come in since it was only regarding blood results (results that were already reviewed and explained by another doctor the day prior which I told them about this twice) & they indicated she wanted to still see me before giving me the name of the referral...peeved, but showed up. Appointment was at 2:40 - got there at 2:30 & waited in the lobby until 3:10. Was placed into a room and waited until 3:35...waited an entire hour to go over results that were already explained to me. They asked me to wait 5 more mins. I told them I can't. They still told me to hold on and wait. They returned & said they would just call me. I ended up leaving because I had a family emergency. They did not call. Maybe communicate more with your clients so they don't request work off, waste gas/money for gas, pay for parking, find sitters and pay for them too, & wait for an hour for something that really could've been done over the phone or even email. Also, if the doctor is running late, let us know so we can make arrangements for life outside of our appointment. Also, I saw someone mentioned on yelp that YOU have to contact the lab to get results..the Staff here does not call you. This was the case for me as well. Dr Benz is very kind, but I would not recommend this place. read more

I went to see Dr Benz, because I had not been to a gynecologist in 5 years, and really dont enjoy going but it's a must, I'm 56 yes old and also been feeling very tired and no energy so she is doing some hormone test to see what's going on with me, and I personally felt so comfortable with Dr Benz she is caring gentle and patient, She listened to all my question and answer all of them, and frankly she took the time and I felt like she wasn't in a hurry like most Doctors. I most surtenly recomend her 100%. For sure I'm going back to her for my female problems and health questions. read more

I found Dr Benz when looking for a 2nd opinion for a outpatient surgery with another doctor. After consulting with her, she was able to do the procedure in the office and no outpatient surgery was needed. She was very skilled and walk me through the procedure. I can't believe how quick the procedure was. She saved me the emotional headache and so much money from my unnecessary surgery. She is willing to listen and not rush you out the door. Waiting time for each appointment has been no more than a few minutes. The office staff and office is very organized and clean. They always call to remind you on your appt a day before. So far a great experience and would highly recommend if you are looking to switch. read more

My wife, our daughter, and myself are all patients of Dr. Benz. Not only is she very good at what she does, she is a caring practitioner that always offers as much time as needed to answer questions. The staff is extremely knowledgeable and helpful. When you walk into the office you are always greeted with a smile. They take appointment times very seriously, so waiting to see Dr. Benz for any length of time is extremely rare. Bottom line - I recommend Dr. Benz to family and friends and will continue to do so...SHE'S THE BEST!!! read more

Ricarda Benz, MD - Urologists Near Me - Fullerton, California

Don't be scared by some of the negative reviews I don't know what ax they have to grind, but our experience was phenomenal. She could not have been more compassionate in a trying situation. One of the best doctors we have ever dealt with. Furthermore, the staff could not have been more helpful. read more

I can not say enough good things about Dr. Benz! I just so glad I found her and her high quality office staff. From the beginning of booking my appt to being seen in the clean and inviting rooms, everyone was very nice and knowledgeable. She is truly easy to talk to, listens to your concerns, and presents information in a non-threatening way. Plus I traveled from far away to see her and she was kind to do a phone appointment so I didn't have to spend a day driving just for results. I've gotten gyn exams every year since 18 and you'd be surprised what majority of dr's don't test for, even in sexually active adults. But Dr. Benz was accommodating and I was finally able to be tested for everything! She is the best!! (Only a minor issue-arrive early to allow time for parking in the big medical complex lot, it gets full and costs $10.) read more

Today was the first time that I have been to this provider's office and I am so impressed! From my first phone call with with Charmaine, when she answered the phone she was very professional, polite and explained the new patient process in detail to me. Lily greeted me and took me to my room with a big smile on her face, she made me feel very welcomed and the Nurse Practitioner Diana was amazing! I loved her!!!! She was very down to earth and made sure that All of my questions were answered. Everyone in this office made me feel very, very comfortable. I would definitely recommend this office to all of my friends and family. read more

Dr. Benz has been caring for me for 5 years now. She is very caring and knows what she is doing. She is very concerned about women's heart health and does a very comprehensive work up on her patients. She listens and only does what is best for her patients. I trust her and her advice when it comes to my health. I highly recommend her and her amazing team. read more

Dr Benz and her "crew" are the best most wonderful people to work with. Totally professional, very personal and considerate.

Dr Benz was just so helpful & made me feel a lot better about the birth control I was taking. Even though I had many "dumb" questions, she made sure to reassure me. She was gentle & understanding of my concerns & completely handled a hypochondriac, like myself, so gently. I definitely recommend her 100%! read more

Excellent healthcare. Friendly, warm, compassionate. Listens carefully. Professional and knowledgeable. The staff is caring and very helpful. So happy to be introduced to this team of professionals. read more

I started seeing Dr. Benz last year when I was having urinary difficulties that were making me miserable and robbing me of sleep and sanity! My PCP wanted to refer me to a urologist. I hesitated because I felt the problem was most likely gynecological. I made an appointment with Dr. Benz after doing a little online research to find a doctor that could address both urological and gynecological issues. Dr. Benz got right to work to find the cause of my symptoms. Many of the tests and procedures were available in her office including the ultrasounds that I needed. I did not have to wait weeks or months to get scheduled for a test. My tests were usually done within a week of the doctor's order. When I was feeling my worst, Dr. Benz was able to to fit me in for same-day or next-day appointments. Within 3 weeks of my first appointment, I already had some answers for my symptoms. I did require a surgery, which Dr. Benz performed. The surgery went well and I felt so much better! The office staff is always kind, helpful and efficient. A year later, I am not cured, but I have taken back my life! Dr. Benz has been my partner in managing my condition and keeping me healthy. Thank You, Dr. Benz! read more

Dr. Ricarda Benz, She is amazing. For me, always OB/GYN is scarry place. But she made me really comfortable. She is nice and professional. I decided to start my health treatment. I Strongly recommand her to your OB/GYN doctor! :) read more

I had to go in for a long over due first pap...I was so nervous but Dr. Benz made me feel comfortable right away and everything went well. I now am seeing Dr. Benz to have my laser hair removal done. She makes you feel comfortable and walks you through every step she is doing and will answer any questions you may have. Already seeing results and I have only had 2 treatments! Thank you Dr. Benz read more

Staff here is unprofessional and impersonal. Dr. Benz is fine. However I had to call and get the results of my tests myself. No one ever called me. This is not the quality of care I expect from St. Jude. Very disappointing. read more

I have been here a couple times and have seen both Dr Benz and Dianna, every time I come to this office it is a pleasant experience. Going to the gyno isn't always a fun experience, but all the women who work in the office make it enjoyable. I've always felt comfortable and free to express and talk with the doctors of any concerns or questions that I have. read more

Dr. Benz is by far the best gyno I've seen. She is very thorough in reviewing your overall well being. She respects your opinion and doesn't try to pressure you into anything. I have had so many doctors try to pressure me into treatments for my endometriosis that I am not comfortable with. Dr. Benz is the exception. She never makes you feel like you don't know what you're talking about and truly listens to your concerns and opinions. All of the office staff are warm and welcoming. read more

Nice doctor. However, I had a procedure done that was not covered by insurance I wasn't told that until afterwards. Billing department unavailable most days to answer questions. read more

I had similar experience as Jennifer O. as well. In 2016, my two teenage daughters and I went to Dr. Benz for a routine physical. We're in excellent health. We have no past history of any health problem. The doctor ordered lab work. I didn't think much of it at the time. Two months later, I received the 'explanation of benefits' (EOB) from our insurance company, Anthem Blue Cross. I was astonished those ridiculous amount of lab work. Dr. Benz, who is part of our insurance plan network, sent us to LabCorp (is also in net-work lab) for our blood work. However, Boston Heart Diagnostics billed Anthem total mount of $11,061($3,636/$3,636/$3,789.) I returned to the doctor's office and asked for an explanation. I was told by a staff that I don't have to worry, I probably won't be billed for that. I also contacted Anthem to question the EOB and I learned that Boston were billed for more complicated version of the tests, many were medically unnecessary. There is no credible reason to be ordering all those specialized tests for a routine physical. Dr. Benz, she is a gynecologist, not a cardiologist. I wonder why she didn't send us to a cardiologist if, indeed, we had heart disease. Also, I wonder why the doctor had ordered more tests(Boston billed Anthem total amount of $2,244) even after we stopped seeing that doctor. I've lost all respect for Dr. Benz. read more

I had gone to Dr. Benz for years and had no issues until recently. The last time I visited, she highly recommended that I take a series of tests because she was worried about a particular issue. Come to find out, these "tests" are in conjunction with a hospital across the country and had an exorbitant price tag. When the results of these "tests" came in, I realized that they were completely unnecessary and frivolous (which was verified by another doctor when asked for a second opinion). They had nothing to do with the issue that she cited and I was stuck with the bill. There was no transparency regarding the potential cost and the actual purpose of the tests and I feel that her office is taking advantage of patients and "up-selling" them on completely unnecessary procedures. When I called the office to explain this, they turned it around on me and stated it was my fault for agreeing to the tests, even though the Doctor did not explain that they were not routine nor that they had the potential to be very costly. They were completely unhelpful and I think that this borders on malpractice. They have broken my trust and I am extremely disappointed. I will not be returning. read more

Because of circumstances I have had to see many gynecologist in the past. I just left her office after my first appointment and am so optimistic. She took as much time as was needed to explain my past history and was very thorough. I never once felt rushed. Am as so glad I came to Dr. Benz! read more

Dr. Benz is one of the best gynecologist that I have ever seen. Her office is very clean and inviting. Her staff is knowledgeable and compassionate. Dr Benz helped me through a very difficult period in my life I'm extremely fortunate for her kindness and expertise. If you are looking for a a competent, non-judgemental gynecologist I would definitely recommend Dr.Benz. read more

Extremely thorough. More than just gynecology, more like complete women's health.

Dr Ricardo Benz is one of the best, most thoughtful and thorough doctors I have ever been to. She goes above and beyond any doctor I have ever been to and does testing that is very cutting edge. I highly recommend her to any female patient and even teens. Her staff is the best and always polite and helps me with any problems. read more

I have been seeing Dr. Benz for the last three months for laser hair removal. I have done 3 treatments so far and I can tell that my hair is growing back thinner and more slowly. Can't wait to quit shaving! read more

Dr. Benz is an amazing doctor that takes time to talk to each patient. She explained everything to me and was not quick to make hasty decisions as my previous doctors did. She made me feel comfortable and allowed me to ask questions and actually took the time to explain everything to me. I highly recommend this doctor! read more

Dr. Benz is one of the best. I too, am a doctor and I am very confident in her as my doctor. Her bedside manner is excellent! She patiently listens fully to your concerns. She is very knowledgeable and does not take any chances with your health. She is very thorough and rules out all possibilities of disease. read more