Drew was amazing. He got my can am in and out in a timely manner. He even took the time to explain the software update to me. These guys here are all amazing. Couldn't ask for a better dealership. read more

Awful salesmanship. Ridenow McKinney advertised several Seadoo online. I went to the store and they informed me they were sold out of used PWC. Next day I see more advertisements and reach out on their advertisement links. Sales person calls me 2 days later and informs they have 2 Seadoo like the ones I want to purchase, he sends photos. I ask how many hours they have and final price - no answer then I ask again and I get a response they he was busy on a lunch break and would get back to me. I ping him again and nothing. Next day I ping him again and nothing. I'll spend my $ elsewhere. read more

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We went in to buy a new Indian. We had everything worked out, no negotiation necessary. It took 2 visits, multiple emails and hours in the dealership to get the paperwork correct. Every time they brought paperwork over for signatures the numbers were different. This was some shady stuff. The price was wrong, we were double taxed, etc. Then when we were done the person working with us just walked away. Never telling us we were done. We sat there for a while until I finally went and asked and he said we were good. It was weird. The first finance person we were working with was so shady and rude and painfully slow. Sometimes disappearing for 30 mins. I signed paperwork stating there was no charge for the battery program, wheel/tire and security. I even asked him about it and he confirmed to my face they were included. Then miraculously that paper was missing and there were charges for them. He also said the "lo jack", which isn't actually lo jack, will save us 10% on insurance. I work for an insurance company, there's no savings. When we took delivery of the bike my husband drove off with it and the TPMS went off. When he got home the tires were at 20 psi. As he started looking at the bike and reviewing how to work on it he realized the battery cables were loose, the spark plugs were only hand tightened and a couple bolts were stripped. The battery was also dead from sitting in the showroom so we were told they were putting in a new battery. Turns out they just jumped the existing battery. Some of these items are dangerous and it's so scary that they would release the bike like that. I emailed Jena about these items just as an FYI so someone in the future doesn't get hurt but I didn't get a response. We also realized we didn't have the manual, keys, toolkit and the master PIN. That necessitated yet another visit to the dealership. It was clear no bike delivery checklist was done. I later found out from DPS when I tried to get my plates the dealer never registered the bike so according to the state the dealer still owned the bike. This took multiple emails and weeks to resolve. Everything just seemed so disorganized and everybody had different information. Every time we saw paperwork it was different and pages were always missing or wrong. In all honestly it seemed like this was a new dealer making their first sale. The whole experience was just strange. The manager acted like the cared but ultimately didn't really do anything to alleviate the situation. read more

Wonderful experience. Andrew was professional, courteous, and knowledgeable. I will be back!

Assisting an old lady carry a heavy tire she's picking up for her son would've been nice.

Thanks to Charles and Greg for working with us in getting my wife the perfect CanAm. She has been looking for it the last 4 years. It is exactly what she wanted. Everyone stares when she pulls it out of the garage. Thanks guys. RIDE NOW POWERSPORTS MCKINNEY TX!!! read more

Worst experience I have ever had buying a Motorcycle and this is my 20th motorcycle I have purchased in my lifetime. Then I had them install the accessories and boom they got worse. first, they left my 36K Motorcycle in the rain for a week while I was getting parts installed and when I picked it up the bike was filthy. it had 150 miles on it. As I road home pissed, I was going to have to wash a brand-new bike the seat pad they installed fell of as they didn't tighten the bolts. They also installed an air intake and exhaust I had to go back and tighten the bolts also. good thing I didn't have wheels and brakes adjusted. Thanks for absolutely ruining a purchase I was excited about, Funny as I was negotiating the 2nd time I was in there was a guy waiting for service who was telling me to buy out of state because of the problems he had with this dealership. Thanks for completely pissing all over a purchase I was absolutely excited about. Still haven't heard from the GM who I asked two different employees to have him call me. after reading all these other complaints I now get it. read more

This is a big boys dreamland! I am looking for an All Terrain Vehicle that seats 4! Yeah I know, fun right. The hard part(after seeing the price tags) is finding one in stock that you can look at and maybe take for a spin. These guys have a huge variety of different "Toys" but not a good selection in any one area. Indian motorcycles dominate the showroom then to a lesser extent ATVs, Wave runners etc. Very helpful staff and nice comfortable showroom. If you can wait awhile to order what you want this may be the place to shop. read more

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In 62 years this is worst place I have ever made a purchase Once sale is they don't care They got there commission Took over a week numerous attempts to contact before they replied back To keep a long story short If I was to get some one else to make a purchase they fix the issue otherwise it is my problem Learn from my mistake and take your hard earned money any where but here read more

Just bought a 2019 Yamaha MT-07 from here. Thank you so much for the help Jena and Greg. Amazing experience. Can't wait to have fun. read more

RideNow Powersports McKinney - 2019 Yamaha MT-07 - Motorcycle Dealers Near Me - McKinney, Texas

Went in for some parts. Spark plug that lists for 9.99 was 12.99. 30% markup over list? And, if you want to pay by credit card, they add credit card fees on top of it. You can order parts directly from Polaris at list price and have them shipped free to the dealer, but have to pay 30% surcharge if you want to buy from their stock. Wasn't looking for a discount, but certainly wasn't expecting to pay a 30% markup! Service was friendly, efficient, and on point, but not worth a markup as I wasn't seeking help or advice. I won't be back--for parts or anything else. read more

If you want to get the worse service you can find at the highest prices!!!!! This is your service department. They take no responsibility for time, lack of communications, lack of requesting proper information for warranty, price gouge & have no clue how to treat customers. I have had unfortunately chosen to go here too many time and every single time I'm over charged, they under deliver, and the unit is in their possession for months!!!! Ride now McKinney needs to find a new business plan and figure it out. If zero starts was an option I would give them that !!! Follow up. Of course the response from you was also full of more lies then unit was dropped 3 weeks prior to Halloween October 15th not November 6th. My response to your service and timely manner of work is solely based on what I'm told by you or your service team and I was told it would be handled in a week or two. As for lack of communication in my part again that's on you cause you all keep calling the wrong person to get answers and not me as I have instructed on several of my visits there. As for people like me it's great we have an open forum to ensure that others don't come to your business and end up with the same treatment. We have not only had one machine there we have brought 3-4 machines here and every single time it's a wait well past what was told and prices way higher than any in the area. The machine is practically new and has 3 year warranty your saying it had those issues but I bet you really don't know. As for picture prove me wrong and post them. I bet you don't. I'll continue to be sure no one I know visits this store again. You completely do a disservice to your customers. read more

Great selection of great bikes, great service, great people. Can't ask for more than that out of any dealer.

I wish I would have read the reviews before stepping into this place. we walked in with a straight deal -- paying cash for a Polaris 4-wheeler -- no muss, no fuss, or so we thought. 90 mins later, we start the 'car dealership" scam of the sales manager coming out to 'go over numbers'. Needless to say, we bought a 4-wheeler from a place that doesn't play games with you. read more

This is the worst place to even try to purchase anything. The staff is unprofessional, non-accommodating for anything. Most of the staff was standing around well 1 person was helping customers. I will never go back there to try to purchase anything. Since I can't leave no stars or even a piece of 1 I guess I'll leave one undeserved star. If you can go to any other dealership do so. read more

Service plan is useless. Purchased with bike and they literally just do an oil change and keep it for over a week to do so. Waste of money. Do not buy the service plan if you're unfortunate enough to buy your bike here. Service manager gave me no actual solutions when I called to talk with him. Honestly, just save up and get a cash bike. You'll save yourself a ton of money and headaches rather than dealing with this company. read more

Went in to get a bike while financing another already and ended up choosing an iron 883 I had an awesome experience with Trevor from sales, this was the most chill dealership experience I've had. he was able to clearly explain and walk me through any questions or concerns I had . Overall Amazing Experience and friendly staff! read more

Gina and Austin went above beyond! They got me the best financing and OTD. If you're looking for a Can Am. Come Here!!

I want to thank Dalton for his knowledgeable customer service and help. He answered all my questions and was very helpful.

Twice I have scheduled a test ride for one of their Indian Pursuits. First time the sales person knew what time I would be there and yet I walked around the dealership for half an hour without anyone speaking to me. Yesterday I talked with Russell at 1143 am in internet sales. Asked him on the phone if I would be able to test ride one that evening. Told him I would be there at 1730. I was told that wouldn't be a problem. Got to the dealership at 1735. Walked in and was greeted by Austin. He went and got Russell my Wife and were informed by Russell that he handles internet sales and let us with Austin. Told him what I wanted to do. Some sales manager came up to us with sales numbers on some paperwork. Told him I already had financing I just want to test ride since I had never rode the Pursuit. 45 minutes of back and forth with this pushy ass sales manager. Was told many times that we had financing just want to make sure we like the handling and feel of the motorcycle. Finally we were going to get to test ride. Three separate Pursuits were attempted to be started and none of them would run. My wife and I was fed up and told them never mind forget it. It was 1845 and we were done with it. This dealership knew before noon that we were coming and still didnt have the bike I was looking at ready nor were any of the other ones on the floor able to be rode. Complete waste of our time to drive 30 minutes and spend an hour and half for absolutely nothing. Unprofessional dealership. Will never step foot in there again. read more

Walked in looking for a bike, no one would talk to me or acknowledge me. Guess I wasn't the right color, a white family came in an all of a sudden a sale person ran over to him to see if he could help them, while still ignoring me. read more

Needed to get my motorcycle inspected. Called ahead to see if I needed an appointment. Service guy said no appointment necessary. Rode over, got the inspection, was done in 5 minutes. Don't forget your insurance card, you need it for the inspection. read more

Initial meeting with salesman was good we love our Harley, however it went down hill from there. My husband and I decided we did not want the extended warranty. We called and sent an email stating this. This was in AUGUST 2020 and to date 5-12-2021, we still have yet to have the warranty money refunded. We have made numerous phone calls and spoke to the General Manager, Jay. Every time we call we get an excuse, "the check is in the mail", "the business moved the check must have gotten lost in the mail", "we overnighted the check" (but yet they gave us no tracking number). At this point we feel we have no other option but to file with the Collin County JP and go to small claims court. We WOULD NOT recommend doing business with these people, and will NEVER do business with them again ! ! read more

Took my wife's 2020 F3L Spyder in for its 600 mile service. Told the service manager not to change the air filter since it was a K&N. Picked up the bike and the service manager hands us an unused oil filter and says it's the air filter. You would think @ $160/hr the service techs would know the difference between an air filter and an oil filter. Obviously not. Needless to say, the bike will never go back to Freedom Powersports. read more

Took Polaris Ranger in for routine service. Told regular service would be approximately $1,600.00 not including if they found any issues. Asked if I'd like to buy a Maintenance Agreement for $1,800.00 to cover this and 5 for more routine maintenances. Did so. Now they have found something else wrong and approximate repair cost around $1,800.00 more but we can buy a warranty for $2,000.00 and bring back later and use the warranty for repair. (Seeing a pattern?) Decide to pay out of pocket and cancel the Maintenance Agreement I bought.....BUT IT'S NOT CANCELLABLE!!!!! Still owe $278.00 to get the unit back. Paid the dealership the additional and washed my hands. LESSON LEARNED. Prices are 3 times higher than other Polaris retailers. They charged me $160.00 per hour labor for 6 hours work to do routine maintenance. REALLY!! read more

Not sure why anyone would do business with this company anymore. You can get better deals and much cheaper and friendlier service done at ANY other ATV dealer in North Texas. One great option is Cycle Center of Denton - it is half the price on service, super friendly and happy to see you. Freedom used to be pretty good back in the day. But now they are just another overpriced, unfriendly, corporate bureaucracy. read more

Don't buy go here if you are looking for customer service and your Black. Went to buy a Ryker and was brushed off for a WHITE couple that walked in. Forget that I already had a pre-approved loan and was ready to buy. The sales guy quoted me a higher price and acted like I could not afford it and rushed off to serve the White couple. It was so obvious and he told me my six year could not sit while I was looking. Then he said they had no Rykers and left. Wow! When did powersports mean only Whites could enjoy it. Last look at the reviews and the only ones posting compliments are White. Hmmmm read more

Great dealer with knowledgable and caring staff. The GM, Sean, runs a great store with employees that are happy to be at work. I would recommend these guys to anyone in the market for an ATV, Seadoo, or motorcycle. They are great and I can't wait until they start carrying boats! read more

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Took my can am commander in to have a rear diff seal replaced and the axle seated properly. I would've done the work myself since it was a fairly easy fix but didn't have the proper tools to do so. After waiting almost two weeks to get my Sxs back I go to pick it up and they had damaged my rear fast boot on the axle. Since I can't prove it wasn't damaged when I brought it in all they would do is charge me another $350 to replace it. So now I'm stuck with a still unusable commander after a $300 bill to replace a seal that shouldn't have taken longer than an hour. Thanks freedom power sports! Can't wait to never use your services again read more

RideNow Powersports McKinney - What $300 will get you these days - Motorcycle Dealers Near Me - McKinney, Texas

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I have to agree with the other 1 Star postings for this business in McKinney. I went to test ride and buy a Can Am offered for sale there this weekend. Met a nice guy and asked For details on the bike and was told Amanda was the sales associate for this bike and I had to wait for her to free up. Waited a while and was greeted by her. Unfortunately she was not familiar with the bike at all and had no experience or knowledge of these machines. So I ask why does a business hire people with no experience to sell things? I asked 4 basic questions and none were answered as I was told the service department would know. 1 question was answered after she looked it up on her phone with a search. After the test ride I was still very interested in the bike so asked for her best offer. Again she could not answer and went into managements office to return with a paper showing $1350 more than the asking price! When I asked her what the extra $1350 was for she said taxes, service and setup fees. There was one extra fee written on the paper for a charge of over $500 to do a full service On a bike with only 600 miles on it. How can the shop expect the buyer to pay for that? And the taxes should be the 6.25%. The extra amount was for setup fees which I found out they charge $1200 on a new one. So why would they be double charging on A percentage of these as well. Again be careful and maybe go to one of the other shops which I see are much more honest read more

Always friendly and helpful. Great assortment of bikes and quads. Love Polaris, Victory and Indian.

I paid off my Razor over 4 months ago and they still haven't sent me the title!!! No calls returned, nothing!

I almost gave them a 1 because we bought a go kart with a bad battery. Thankfully Jeremy and his team were awesome. They happily replaced the battery and even fixed the flat tires for free. My girls were thrilled. (Jeremy is a repair guy and not sales) so it means a lot more. read more

Called on Friday afternoon about price matching a Polaris 450 on atvtrader.com. Said they could match a store in Denton and Tyler. I said I couldn't make it in till Saturday morning, got total and was ready to walk in and pay the next day, even offered my credit card as a deposit. Texted at 9am Saturday morning that I would be in at 11:30am. At 11:25am I got a call saying that the atv was used by the CEO and has 17 hours on it. Meanwhile, I am just down the street so I pulled in. Original salesman was busy so a nice guy said they had another one that just wasn't built yet. I said great, I'll pay and I can pick it up later. Did this whole sales routine where I had to sign the paper and he had to go back to the manager...meanwhile I said we have agreed on price and that is why I am here to pay...showing the new sales guy the ad's on atvtrader.com again. Manager comes out saying they cannot sell me the other atv because the $3999 price that they are matching was only for the used 17 hour one. I stated I was never told yesterday and was only told that 5 minutes ago as I was driving up here at prearranged time. He said "You knew before you got here right?" and being argumentative. I called the Tyler store where there were not any gimmicks and got the exact same atv for $3999 like advertised. Unbelievable that you can agree on price and have everything arranged the previous day, texting 3 hours ahead of time....to only find out literally 5 minutes before the arranged time that I was told misleading information. They knew the whole time, yet the manager was rude when confronted and stated "I knew ahead of time." Be very careful of a bait and switch from this place!! read more

Great Salespeople. Gave me a great price on a used Honda Rebel 250. Will do business again.

Me and my hubby wanted to see if we could get a side by side. We went up here and was greeted by mark! He was an awesome guy. He was easy going and very energetic! We came home with a side by side, and it was used. I would highly recommend him, he made sure that we were satisfied and he wasn't pushy at all! Which is a plus! Thank you mark for doing business with us! You deserve a RAISE! Or something good! :) read more

Came in today with my husband to buy a 4 passenger Polaris off-road.... Needless to the manager and sales people weren't interested I'm making a sale. We were looking at 2 different models and once the manager stepped in to give us a "deal" he just didn't care to make the sale. Was mad at the fact I was showing him other pricing in the area. So we ended up walking away and finding a differnt different dealership to purchase from. read more