Great dealer shary and sharief were very helpful they did great jobs they got us a car with no…read morehassle!

I would not recommend buying a vehicle from New Deal Auto…read more I financed my first vehicle through them, and it had a slipping transmission. They replaced it with another vehicle, but the very first day I drove it off the lot, it shut off on me and had to be towed back. Now I've found out it has electrical problems, and I haven't even had this vehicle for a year. I'm a single mother who put $2,500 down, trusting this dealership to sell me a reliable vehicle. Instead, I feel like I was sold another lemon. Every time I call for help, I get excuses and empty promises. The service manager, Jerry, has repeatedly told me the problems were fixed, only for the same issues to continue. They've kept my car for a week at a time, returned it to me saying it was repaired, and the problems never went away. My salesman, Eric, hasn't been helpful either. Once they made the sale, it felt like customer service and honesty disappeared. Please do yourself a favor and have any vehicle from this dealership inspected by an independent mechanic before you buy it. Don't just take their word for it. I hope my experience helps someone else avoid the stress, financial burden, and frustration that I've had to deal with.

Really recommend this spot for anyone looking to finance a care! Marina & Yvonne helped make this…read moreprocess go smooth!

So update, I've been having to jump my car everytime before I can drive it, I called to get it…read morechecked at again and was told that I am out of warranty so if anything is wrong I will have to pay. I was told if the same issues were happening I would still be covered and that wasn't the case. I then hung up on evon and just stopped answering calls. Horn still doesn't work alarm system doesn't work, engine light still on, and now the car start to lock you out and shuts off and you can drive it due to it being in auto theft mode. So today they decided to put a repo out for the car, and I was told I was 3 payments behind on a car that doesn't work, and Inorder to get it out I will have to pay 500 plus the 400 repo fee all in one payment. I honestly just want to say this has by far been the WORST experience in my life and I'm so happy it is over! DO NOT GET A CAR FROM HERE!

My salesman Zach was outstanding with excellent customer service. He was caring, knowledgeable,…read morehelpful and considerate to two seniors purchasing a used car with good gas mileage and a smaller footprint in the environment. He made sure we were satisfied and he listened to our story then matched our needs to an affordable vehicle with payments we could make. The sales woman Johanna and the other salesmen- Anthony, et.al. really stand out at the Glendale location. The manager snd dealership should receive respect and alocades for their business acumen and service. The dealership is clean and welcoming. They provide coffee, tea and water to their customers. The lot is easy to walk around and browse the inventory. The vehicles are clean, serviced and taken care of. I am a returning customer and they treated me well. They have good business hours to accommodate everyone. They open at 10 am Monday-Friday and close at 8:00 pm. Saturday they open at 10:00 am and close at 6:00 pm., closed Sunday's. Stop by and check them out. If you are credit challenged this is the place to come. They have more locations in Phoenix, Mesa, Chandler and Tucson.

DO NOT TRUST THIS LOCATION!!!!! I purchased a Toyota Highlander. I pointed out a few parts broken…read moreand was assured that if I went to their chosen mechanic shop, they would take care of the parts. Well, that didn't happen. They told the mechanic to run it through the extended warranty company. The warranty company denied the parts and so did this DriveTime. I am now going to be out of pocket for the replacement parts after being promised they would be replaced by DriveTime. There's also a funky smell that has progressively gotten worse since i purchased the vehicle as well. again, was told to have diagnosed by their chosen shop who said it was water in the vents from being pressure washed. I didn't believe this lame story and did some digging myself. I found what appeared to be dried VOMIT inside the door panel, in the dash, steering column and center console. Wanna know who cares? Not DriveTime. Even their corporate office told me to piss off. Stay away from this company.....I wish I would have.

Are you tired of dealing with Used Car Salesman types? Wanna just get your deal done and not have…read moreto go back and forth on a price because you just KNOW a car has been marked up way above it's value? Do you have the desire to simply be treated like a human being and not a sale/commission? Try Nelson's. They aren't a normal car lot... and if you understand business and the costs associated with it all you'll get it once you see their offerings. We were able to get a reliable car for our teenage son at just the right price. It didn't need any mechanical work done, and when we took it to get new tires it was verified that the suspension and brakes were both in great shape (hard to check those otherwise). Bonus: the picture of the car online actually matched what the car looked like in person. No "from this angle you can't see the huge scratch down the side of the entire car" shots. What you see is what you get. When I followed up on the sole issue with the car (a windshield replacement that was included with the car purchase due to a chip in the one it came with) I received a prompt response including confirmation that the title and plate were sent - plus an ask for me to let him know that we received it. That's not something you'll EVER get from a big name dealership. I will absolutely come back to Cody and his team should I ever be in the market for another car. (That would be a brokering deal, which they also do!)

Our experience at Nelson's Auto Sales was better than any car buying experience we've ever had. We…read morewere offered a cold bottle of water when we arrived. The car we had seen on Facebook was just in the process of getting washed. It was exactly as depicted on Facebook. There were no slimy sales techniques. Everything Cody did was professional. He knew a lot about the car, showed us the Car Fax report, was completely transparent about everything. We were shopping on a Saturday night and he delivered the car to us on Sunday with a full tank of gas. We will go back to Cody and Nelson's for future used cars. Cody is a class act and my son is thrilled with his Range Rover! Thanks Nelson's Auto Sales!

Lifted Trucks have great products and I bought an Escalade from them and soon to buy a Bronco for…read moremy daughter. If you go to Lifted Trucks, call Hunter Hubbs as he takes the approach to how can he bring value to the car buying experience. Plus, he makes the purchase process extremely easy. I highly recommend you utilize him for a vehicle at any location within the locations of Lifted Trucks as he will make sure you are presented with the options you need. Call you soon Hunter to get that Bronco! Thanks again for all that you do!

I could write a book on how bad my experience was buying a truck at this facility but I'll keep it…read moreshort and just say worst buying experience ever! The truck itself is great but the employees at lifted trucks managed to make every step of the process complicated. From the constant lies and deception it just leaves a terrible taste in your mouth. The best part, their customer service dept reached out after the sale to see how my experience was and after a half hour of me going into detail on how each dept dropped the ball they tried justifying it and did a soothing to try a right the wrongs. Buyer beware!

They will waste your time. A salesman advised that a truck was…read moreavailable and that I must give them $500 cash as a deposit to hold the car. He sent me the information to complete a credit app on Monday and 2 days later tells me something was wrong, and I needed to complete another credit app. Which is fine, I get it. I sent the credit app again and advised that I need to put $1,500 more as a down payment. Which we agreed to. Two more days pass, I sent him a text asking if he has an update. No answer. On Saturday he finally texted me, asking "When I am picking up my truck?" I then ask him to send me the details of the approval as a normal process of financing a car. The sales rep responded "explain" I then clarified " how much monthly payment is and for how long?" He then said " Give me a few I am with a customer" No response. Then Tuesday came around and he asked if I am picking up my truck today because hes going to put the truck back on the market. I then again asked for the information I requested on Saturday. Which he then responds " IDK what the payments are. What are you expecting to pay?" I had to explain to him that I submitted a credit app for his creditor to tell me how much I need to pay and for how long? Otherwise why would they run my credit? His only response was " My boss said your deposit was good till yesterday, come get your deposit." SKETCHY company. My partner was furious and called the manager, who told him " its like crying over spilt milk." I provided them my information and they ran my credit for no reason. I am glad the deal did not go through after reading all of these other reviews. Please dont waste your time or your money here. Something so simple became such an inconvenience.

So I waited about two months to post a review because I wanted to wait and see... if your not good…read morewith finances and don't read over your contract they will scam you. there are many things in the contract I did not read they got me for later.. at The beginning I was told many things that later come to find out are not true like the plates and registration you have to pay for them. They "make" you sign something where you can't take them to court either. I asked about the rotors At first they said they were fine I believed his ahhhh and now I'm paying for new tags rotors plates insurance car palyment ccp payment they lied about if I can pay monthly or bi weekly I recommend do not get a car from here there scammers

worst dealership I have ever dealt with, they gave me a fake registration for the vehicle, got…read morepulled over and almost arrested, I told the dealership and they said it was fine they would take care of it , they sent a new one and i got pulled over again and this time the car got impounded, they acted like it was ok and they said they'd pay to get it out, never once did they actually go to a dmv to register the car all they wanted was my money and lie to me i went to the dmv and they said the car was never registered in my name and couldn't give me any more info, be careful buying from this fraudulent company who steals from there customers

On 4 April I went to purchase a vehicle from the dealer I was told upon deciding on leaving that we…read morewere approved for the vehicle I also mentioned it had a cracked windshield, Bald tires, suspension being loose. They told me they would replace windshield and I would pay for half of tires which happened. After getting several calls from finance company and with them saying we were good to go. The rep then told me that the dealer retracted The documents. I then called the dealer and ask what was going on they said they had a better deal with another finance company I then went with it a couple days later I try to call to see what was going on I did not get a response. I then took my money down there to fill up the rest of my obligation of the deposit I did ask again what was going on with the finance company the sales rep from the dealer told me that there was a better deal withAnother finance company.She then told me the manager would call me to sign the documents I never received a call from the manager and I suggested if we should cancel the contract due to the company not finding a finance company to finance the truck. She said no they were find company I will be fine. I went out of town and the truck broke down on me and then asked him to help me get it back to Phoenix from Showlow they told me I was on my own I then got back to Phoenix after several days being stranded and spoke to the manager Anna she said I pretty much will not get my deposit back because I brought the truck back and then told her that we did not even have a finance company and it's been three weeks with no communication since I don't have a finance company I am Due to have my deposit returned even her coworker agreed over the phone on that previous Sunday she said no and leave the truck there I did ask when will I receive a call she did not respond. Not even 500 miles on it and it broke down, without even a finance company either.

Went into the dealer with my family & Eduardo made the process simple quick and easy. it was really…read moresmooth & he explained everything & answered questions. He is very trustworthy & friendly. Would definitely recommend working with him & giving him a chance. Thanks Eduardo!

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

Great car buying experience , from initial offer to vehicle pick up ,Andy and Kolton are truly…read moreprofessionals. The wifey was able to find a great deal on the "perfect family vehicle", definitely recommend buying from here.

From start to finish the easiest buying experience I have had. I had been looking for a particular…read morecar for several months and this popped up on their website. I made an appointment with Kolten to see the vehicle that day and he was pleasant, professional and no pressure. The vehicle was in near pristine condition and matched the pictures on their website. The car was priced well and there were no extra BS fees added, just a standard processing fee that was lower than most dealers in the industry. Very pleasantly surprised at the whole experience and wouldn't hesitate purchasing another vehicle from the m or recommending their dealership. If you want a nice selection of cars/trucks and "no pressure" sales agents with below market pricing this is your place. Mike in Mesa

Sanderson Ford service department has always showed me the true commitment to excellence in…read morecustomer service. From the moment I arrived in the service line I get a friendly greetings and a welcoming feeling. I wish I remembered the same gentleman always acknowledges me by name and knows that I always work with Vicky Ferrara. Shortly afterwards Vicky arrives with the same friendly welcoming personality. Despite the inconvenience and repair cost of needing car break down fixed. Vicky keeps you fully updated and works with all the details of the service repair advisor to keep me informed. Vicky made me feel comfortable and confident everything is going to be completed and will return to its best working condition. She is dedicated and detailed to help keep costs down and fully checked my extended warranty to get repaired items covered by the warranty. This type of excellent experience is hard to find regularly in the automotive service industry. There's no doubt in my mind that my vehicle will continue to be serviced by this dedicated dealership. I have had several extensive repairs and services completed here this year. Each have been completed to the same highest level of efficiency and satisfaction. I wish to express my sincere appreciation and gratitude to Vicky Ferrara and the Sanderson Service Department for making me feel an important part of your automotive community and company. Thank You. Best Regards.

If you're looking for someone who actually takes care of you when buying a vehicle, go see Dallas…read moreGermundson at Sanderson Ford. We've been buying both our company and personal vehicles from Dallas for the past 6 years, and there's a reason we keep going back. He's honest, straightforward, and never once makes you feel pressured. He actually listens, understands what you need, and makes the whole process easy. Most recently, he helped us get into our 2025 Mustang Mach-E Premium, and as always, everything was smooth from start to finish. Good people are hard to find in this industry. Dallas is one of them. If you want someone you can trust, he's your guy.