Bad place to buy a car sold a car and it was no good my poor sister needed it to take grandson for doctor appointment out of town she took it back and they did nothing for her but left it worse read more

So apparently standing up for yourself on social media gets you blocked by the dealership i'm sorry that you sold me a lemon and refuse to do anything to fix it if you don't want it being known how you treat customers maybe you shouldn't treat customers like that blocking and deleting people for being honest about their experience is beyond unprofessional, furthermore not taking accountability for selling cars that are unable to be fixed after 8-10 attempts is even more unprofessional speaking volumes on your business. Do not buy a car from here literally go anywhere else. They will lie to you. Tell you they are offering a warranty when they can't figure out what is wrong with your car. They will stop answering your calls and push you to the end of your warranty. I have literally been trying to get a hold of service since the beginning of November no one has called me back. I talked to payments. They tell me they're gonna have someone call me back ASAP. No one ever calls me. I ask if a message can be left with the manager and they tell me yeah They'll give me a call back and I never get a call back They are beyond unorganized. I've argued with someone for almost 40 minutes that I Did in fact have a warranty and she was telling me I didn't until she finally found it 40 minutes later And I still never got a call back from service they want to take your money will hound you about payments, but God forbid they fix the lemons that they sell My car has had the same problem starting since the second day I bought it in 2023 they don't care that us people buying the cars are being affected so poorly I have literally broke down crying to these people so many times over the fact that they sold me a car They don't know how to fix and they do not care and refuse to do anything to help me. why even offer a warranty if you're just gonna push people past it and still never call them back it should not take over seven months for a service department to get their shit together and call one fucking customer back, especially when it's been a problem since the second day I bought the car and you guys still can't figure it out maybe hire people that know something , after I finally got a hold of them and was able to bring my car in the next day to tell me they no longer had a service department to come pick up my car still un repaired. they are genuinely scammers looking to take advantage of people read more

I purchased a 2014 sonic on Oct 5 th it had a sputter when come to a stop I let Michelle know about the issue said she would call service dept and they would call me they were running two weeks behind I didn't get a call in Oct Nov 5 I went to dealer ship to pick up registration it was to be ready with. 30 days drive out sticker expired on Nov 5th Michelle informed me car could not be registered because emissions were not up to date she then sends me to auto zone to get reading results were 4 fuel injectors need replacement and viechle would not pass emissions took paper work back to dealership was given a drive out sticker for 30 more days Michelle said I would be put in priority at service dept I informed her I was going out of town on the 6th of Nov and taking care of bills prior to leaving I asked if payment was taken from checking acc for Nov she said it had been .Dec 5 th my car was repoed i had wanted to avoid contract for the fact warranty was for thirty days and repairs would come out of pocket i wanted refund on money I put down 1500 . This car lot is dishonest unable to register car without getting fuel injectors that Michelle knew about. So given drive out sticker for car that should not be in the road without emissions so warranty would expire things were stolen from glove box had to beg for the stuff I did get back .funny how attitudes change from buying viechcle being misled that your taken care of the ride they give us is taking you for ride taking your money reps are heartless dishonest for a quick buck they roll out the carpet when your buying a car after that they are rude unprofessional and laugh that they ripped off another sucker . .in NM Mexico dealers are to have emissions done before the sell a car . Dishonest reps and theirs . read more

Purchased my vehicle 5 months ago. The service department is horrible. I've taken my car in 3 times for the same transmission issue. Still not fixed. When I purchased the vehicle, the drivers seat was falling apart. Took it in to get it fixed less than a month after purchase. They told me it was replaced with a new seat. Less than 2 weeks later it fell apart and you can see where they zipped zip-tied the seat together to make it look new. Very disappointed. read more

Do not recommend, I would always call and try to make an appointment because some things didn't work. They would never answer, but when payment was due they were in it. Called to ask about all the fees I had to pay when paying the car off and they couldn't even answer what they were. They never have anyone in the office to answer your questions. Horrible experience read more

This Company has put me thought complete hell! I've had my car for 4 months and everytime I call to talk to the Mechanics they give me a different "reason or solution " to fix my Car. but boy oh boy are they on top of payments and sticking their hands out for money. I have run out of oil 6 times in the last 4 months of barely having the car. my wheel barring and struts and crap. But their mechanic insist that i only need wheel alignments and balances . This car was not up to code when I purchased it LEMON LAW regulations were not met and I've have paid for 2 inspections on the vehicle that show that all of the cars issues were exsiting prior to purchase. I PROMISE YOU im taking this shady ass business to court ASAP. read more

very happy with my experience here, I was helped by Michelle who was absolutely excellent. I'm a first time buyer and they really help to with you here. I highly recommend stopping by. i walked out with a great deal! read more

I wish I could put could put a negative star. This is by far the shadiest auto sales "business" I have ever encountered. Poor customer service over the phone. Will overcharge the hell out of you! And they will give you the highest interest rate they possibly can AFTER already charging you more than what the car is worth. They are just out to collect more money than they deserve and have "company policies" that will make you want to rip your hair out from how much it doesn't make sense. Save yourself the time and money by just doing your research and take care of business ANYWHERE else. I managed to get screwed because I WAS an ignorant desperate kid needing transportation. Do yourself a favor and don't even think about doing business with this shitty ass company. Thank me later! read more

Right way sales have been amazing to us for purchasing our first car I recommend anyone to purchase a car from here they are amazing at there work! :) read more

My girlfriend bought a car from them recently. They said many times that as long as the car is under warranty she will not be charged anything if something goes wrong with the vehicle. Three weeks in and it has major transmission problems. They charged her $100 to tow the vehicle back to their own dealership they said it was because it happened on a Saturday. So she paid that. Then they tried to get her to pay to fix the car even though they knew it was under warranty. We refused and told them that it's under warranty so she shouldn't have to pay anything and finally they agreed. They had the car for four days and then told her it was ready to go. We picked it up and we didn't even get a block away before we realized that they didn't do anything to fix it. We took it back to them and they told us it will be another week before she gets her car back this time. They were quite rude. And they don't have any loaner vehicles to lend her to get her kids to school or to get to work. I recommend staying as far away from these people as possible! read more

New management is very helpful at Right Way, service department is honest and friendly too. Thank you for taking good care of my Mercedes